51 to 75 of 84 Desktop Support Jobs in England

adopting agile delivery approaches across the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery. Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer … Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines. General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk. Deploy IT Hardware, record and track assets during deployment according to IT Services standards and workflow procedures. … take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution. Own, monitor and maintain equipment rooms to comply with IT More ❯

Senior Desktop Support Analyst - £80,000 - Trading I'm looking for a Senior Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business … and upskilling in area's such as DevOps, Infrastructure and Cloud. Must haves: - Previous experience working in trading/asset management - Strong understanding of Microsoft environment - 5+ years of support experience In office Central London 5 days a week Sponsorship cannot be offered for this role. Salary up to £,000, 30% bonus, 12% pension More ❯

Senior Desktop Support Analyst - £80,000 - Trading I'm looking for a Senior Desktop Support Engineer with front office experience to join one of our leading London based trading clients. Working in a small but scaling team, this role covers all levels of internal desktop support, including working closely with traders and senior business … and upskilling in area's such as DevOps, Infrastructure and Cloud. Must haves: - Previous experience working in trading/asset management - Strong understanding of Microsoft environment - 5+ years of support experience In office Central London 5 days a week Sponsorship cannot be offered for this role. Salary up to £,000, 30% bonus, 12% pension More ❯

Job Title: IT Support Engineer Position Overview We are looking for a proactive and skilled IT Support to join our dynamic team. In this role, you will play a key part in maintaining and optimizing our clients’ network infrastructure. Your expertise will be essential in troubleshooting issues, enhancing performance, and delivering top-tier technical support.. The ideal candidate … will have previous IT support experience and exceptional knowledge of Microsoft Technologies and IT security policies. A good working knowledge of software and operating systems would also be beneficial. You will be reporting directly to the IT service desk manager, delivering IT support services for the wider organization and its clients. Key Responsibilities of the Role Ensure SLAs … customer and ticket are updated with the ticket resolved where possible or assigned to the next resolving group in a timely manner. Provide a professional and high-quality customer support service adhering to service management principles. Troubleshoot desktops, laptops, Servers, hardware, software, and network faults. Provide support to 1st line to help upskill and improve knowledge. Identify recurring More ❯

Job Title: IT Support Engineer Position Overview We are looking for a proactive and skilled IT Support to join our dynamic team. In this role, you will play a key part in maintaining and optimizing our clients’ network infrastructure. Your expertise will be essential in troubleshooting issues, enhancing performance, and delivering top-tier technical support.. The ideal candidate … will have previous IT support experience and exceptional knowledge of Microsoft Technologies and IT security policies. A good working knowledge of software and operating systems would also be beneficial. You will be reporting directly to the IT service desk manager, delivering IT support services for the wider organization and its clients. Key Responsibilities of the Role Ensure SLAs … customer and ticket are updated with the ticket resolved where possible or assigned to the next resolving group in a timely manner. Provide a professional and high-quality customer support service adhering to service management principles. Troubleshoot desktops, laptops, Servers, hardware, software, and network faults. Provide support to 1st line to help upskill and improve knowledge. Identify recurring More ❯

Desktop Support – Investment Management – 5 days in London Office Desktop Support Engineer is required to join a growing Investment Management business. Offering a salary ranging from £35,000 to £40,000, based in London, full time in office (flexibility where needed). Reporting to the Head of IT, you will join a dynamic and highly collaborative … team. The business has circa 150 users, working on Microsoft machines in a cloud-based environment. They are looking for a personable desktop support professional who can provide face to face support in an ITIL framework, supporting a variety of stakeholders. An awareness of security and IAM is also important. Key requirements: Proven experience supporting Microsoft machines. … to help an award-winning investment management business with their IT estate. If you feel like you match the above and would like to hear more, please apply within. Desktop Support – Investment Management – 5 days in London Office Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer More ❯

Desktop Support – Investment Management – 5 days in London Office Desktop Support Engineer is required to join a growing Investment Management business. Offering a salary ranging from £35,000 to £40,000, based in London, full time in office (flexibility where needed). Reporting to the Head of IT, you will join a dynamic and highly collaborative … team. The business has circa 150 users, working on Microsoft machines in a cloud-based environment. They are looking for a personable desktop support professional who can provide face to face support in an ITIL framework, supporting a variety of stakeholders. An awareness of security and IAM is also important. Key requirements: Proven experience supporting Microsoft machines. … to help an award-winning investment management business with their IT estate. If you feel like you match the above and would like to hear more, please apply within. Desktop Support – Investment Management – 5 days in London Office Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer More ❯

Desktop Support – Investment Management – 5 days in London Office Desktop Support Engineer is required to join a growing Investment Management business. Offering a salary ranging from £35,000 to £40,000, based in London, full time in office (flexibility where needed). Reporting to the Head of IT, you will join a dynamic and highly collaborative … team. The business has circa 150 users, working on Microsoft machines in a cloud-based environment. They are looking for a personable desktop support professional who can provide face to face support in an ITIL framework, supporting a variety of stakeholders. An awareness of security and IAM is also important. Key requirements: Proven experience supporting Microsoft machines. … to help an award-winning investment management business with their IT estate. If you feel like you match the above and would like to hear more, please apply within. Desktop Support – Investment Management – 5 days in London Office Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer More ❯

proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations/L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts More ❯

proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations/L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts More ❯

directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training … Qualifications Maths and English GCSE or equivalent, grade 4 (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack … of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. More ❯

directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training … Qualifications Maths and English GCSE or equivalent, grade 4 (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack … of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. More ❯

We're Hiring: Installation Technicians (Desktop Hardware) Location: Birmingham Job Type: Contract - £120-£130/day Inside IR35 Shift Patterns: Variable, as per business requirements Are you hands-on, detail-oriented, and looking for a role that gets you into the heart of IT operations? Join our team as an Installation Technician and help deliver essential desktop hardware … installation services to support our service delivery solutions. ?? About the Role As an Installation Technician , you'll be responsible for installing desktop hardware in a variety of environments. You'll unbox and set up devices at workstations, connect power and network cables, attach peripherals, and run basic tests to ensure everything is up and running smoothly. Your role … is crucial in supporting IT build processes and ensuring a seamless experience for end users. ?? Key Responsibilities: Unbox, position, and install desktop hardware at user desks Connect power, network, and peripheral cables Perform basic power-on self-tests (POST) Initiate automated builds and perform basic scripted post-login configuration Maintain accurate records of installations and any issues encountered Follow More ❯

We're Hiring: Installation Technicians (Desktop Hardware) Location: Bristol Job Type: Contract - £120-£130/day Inside IR35 Shift Patterns: Variable, as per business requirements Are you hands-on, detail-oriented, and looking for a role that gets you into the heart of IT operations? Join our team as an Installation Technician and help deliver essential desktop hardware … installation services to support our service delivery solutions. ?? About the Role As an Installation Technician , you'll be responsible for installing desktop hardware in a variety of environments. You'll unbox and set up devices at workstations, connect power and network cables, attach peripherals, and run basic tests to ensure everything is up and running smoothly. Your role … is crucial in supporting IT build processes and ensuring a seamless experience for end users. ?? Key Responsibilities: Unbox, position, and install desktop hardware at user desks Connect power, network, and peripheral cables Perform basic power-on self-tests (POST) Initiate automated builds and perform basic scripted post-login configuration Maintain accurate records of installations and any issues encountered Follow More ❯

We're Hiring: Installation Technicians (Desktop Hardware) Location: Bristol Job Type: Contract - £120-£130/day Inside IR35 Shift Patterns: Variable, as per business requirements Are you hands-on, detail-oriented, and looking for a role that gets you into the heart of IT operations? Join our team as an Installation Technician and help deliver essential desktop hardware … installation services to support our service delivery solutions. ?? About the Role As an Installation Technician , you'll be responsible for installing desktop hardware in a variety of environments. You'll unbox and set up devices at workstations, connect power and network cables, attach peripherals, and run basic tests to ensure everything is up and running smoothly. Your role … is crucial in supporting IT build processes and ensuring a seamless experience for end users. ?? Key Responsibilities: Unbox, position, and install desktop hardware at user desks Connect power, network, and peripheral cables Perform basic power-on self-tests (POST) Initiate automated builds and perform basic scripted post-login configuration Maintain accurate records of installations and any issues encountered Follow More ❯

today as we develop innovative solutions for our clients and deliver compelling experiences across multiple platforms. As part of our IT team, were looking for a talented and proactive Desktop Support Technician to help us keep the wheels turning behind the scenessupporting our people, systems, and operations with skill, energy, and a strong customer focus. Inclusion. At PA … where everyone feels welcome and supported. We celebrate diverse backgrounds, experiences, and perspectives, and encourage applications from all communities. We understand the importance of work-life balance and actively support agile working where possible, with most roles typically based in the office up to three days a week. If you require adjustments at any stage of the recruitment process … please let us knowwe are here to ensure you have what you need to succeed. The Role. This is a hands-on support role at the heart of our organisation, where no two days are the same. You will be a key player in our Desktop Support Team, providing responsive and high-quality technical support across More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯

Trade Floor/Desktop Support – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with … office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on More ❯

Trade Floor/Desktop Support – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with … office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on More ❯

IT Desktop Support Technician Location: Harrogate Start Date: end of July IR35 Status: Inside IR35 via Umbrella Pay Rate : £150p/d JOB SUMMARY Manage and participate in the support of IT systems, projects and staff across the organisation. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge … and guidance on technical aspects of systems and services, and act as a local expert and reference point. Responsibilities include: assist in the delivery of IT support for hardware, software and peripheral equipment used in an organisation; successfully resolve IT support calls in a timely and efficient manner; perform installations, configurations, relocations and decommissioning of computer hardware and … software; fault-find and rectify problems; track progress of IT support calls; escalate issues as appropriate; and promote good practice in the use of hardware and software and IT security. DUTIES AND RESPONSIBILITIES OF THE POST To ensure that all IT services provided within the organisation support the delivery and for the service to become associated with efficiency More ❯