51 to 66 of 66 Desktop Support Jobs in England

Why join us? Blupace is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software More ❯

and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered … effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and … and maintain knowledge base and local working instructions. Manage escalations for all service users, providing full business impact analysis. Manage out of hours escalations with AMS, Managerial and HQ support teams. Responsible for activities that require Service Desk approval for Service transition for new products and services accepted in to service. SKILLS & PERSONAL CHARACTERISTICS REQUIRED Time and priority management More ❯

and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered … effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and … and maintain knowledge base and local working instructions. Manage escalations for all service users, providing full business impact analysis. Manage out of hours escalations with AMS, Managerial and HQ support teams. Responsible for activities that require Service Desk approval for Service transition for new products and services accepted in to service. SKILLS & PERSONAL CHARACTERISTICS REQUIRED Time and priority management More ❯

Permanent Role – Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer – Onsite/London We are seeking an experienced Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer to be a member of the Information Technology Department who is responsible for the day-to-day support of all systems and infrastructure used by … our end users. Role Overview: Job Title: Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer Location: London/Onsite (5 days a week onsite) Contract Type: Permanent Responsibilities: Resolve hardware and connectivity issues as they arise, escalating them within the team when appropriate. Configure, deploy, and support physical and virtual computers, as well as network … equipment. Assist in project planning and participate in managing small initiatives. Coordinate with the IT Infrastructure team and support change/maintenance windows for infrastructure systems. Perform routine software upgrades on network infrastructure to patch vulnerabilities. Qualifications: 5+ years of relevant experience Experience providing face-to-face/on-site support to end users Monitor, troubleshoot, diagnose, and More ❯

offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and … working with you. Job Title: ISM Technician/EUC Support Consultant Location: London Experience: 1 to 7 years Brief Job Description: • Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual Power … down – post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Category: L1 and L2 Support operations • Supports hardware decommissioning events. • Supports Business moves/changes – ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms/Office wide More ❯

offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our clients to deliver their projects smoothly. We look forward to getting to know you and … working with you. Job Title: ISM Technician/EUC Support Consultant Location: London Experience: 1 to 7 years Brief Job Description: • Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual Power … down – post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Category: L1 and L2 Support operations • Supports hardware decommissioning events. • Supports Business moves/changes – ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms/Office wide More ❯

My client is currently looking for a Help Desk Specialist. You will be responsible for second level support for software and hardware related issues. You will Identify, and resolve technical problems, timely response to telephone calls and emails for technical support. You will have a minimum of 3 year's experience in technical support with Strong computer literacy More ❯

be listened to and if you’ve used something before that makes an improvement, your team will want to hear it. You’ll be coming into the end user support team, helping a range of people at the firm, and solving all kinds of their issues. You’ll be responding to various kinds of tickets, and you’ll be … encouraged to fulfil every ticket – with support from the team for anything you can’t solve right now. Whether you’re onboarding new users, or solving a complex network performance issue, automation needs to be at the heart of everything you do. This is an extremely efficient technical environment and they’re keen to keep it that way. You … re going to need to have experience in a similar IT Support role in a Microsoft environment. You’ll of course need to have strong PowerShell or Python to automate – you’ll need to show where you’ve done this before at interview. The rest will be down to your approach to problem solving and your ability to work More ❯

Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach More ❯

Key Responsibilities Advanced Support & Problem Management (Tier 2/3) Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff. Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions. … Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools. Endpoint & Systems Management Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment and patching. Develop, test, and deploy automated scripts ( PowerShell, Python, or … or execute major IT projects, including large-scale OS migrations, enterprise application rollouts, and infrastructure upgrades impacting the end-user environment. Act as the subject matter expert (SME) for desktop standardization, security compliance, and VDI management. Collaborate with Infrastructure and Security teams to test, validate, and roll out security patches and system changes. Mentorship & Knowledge Transfer Serve as a More ❯

Key Responsibilities Advanced Support & Problem Management (Tier 2/3) Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff. Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions. … Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools. Endpoint & Systems Management Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment and patching. Develop, test, and deploy automated scripts ( PowerShell, Python, or … or execute major IT projects, including large-scale OS migrations, enterprise application rollouts, and infrastructure upgrades impacting the end-user environment. Act as the subject matter expert (SME) for desktop standardization, security compliance, and VDI management. Collaborate with Infrastructure and Security teams to test, validate, and roll out security patches and system changes. Mentorship & Knowledge Transfer Serve as a More ❯

We are seeking a skilled IT Support Technician with a strong background in end-user support and familiarity with common tools. The successful candidate will be responsible for handling tickets assigned to the local workgroup from the Global Service Desk and logging walk-in tickets related to end-user support. The role involves interfacing with the Global Service … Desk and other global support groups to fulfil the deliverables supporting the OSS contract. Key Responsibilities Take initiative in managing, responding to, and owning incidents and tasks in the support queue, with a preference for ServiceNow knowledge. Ensure accurate and timely tracking of incidents and calls, adhering to specific Service Level Agreements (SLAs). Demonstrate proficiency in troubleshooting … hardware issues on Lenovo PCs (Desktops/Laptops). Possess experience in hardware support, including tasks such as printer setup and component replacement. Exhibit the ability to resolve Windows 10 Operating System errors. Show proficiency in the Microsoft Office 365 Suite. Handle basic support for DEP Apple iPad and iPhone issues, with a preference for InTune MDM. Perform More ❯

We are seeking a skilled IT Support Technician with a strong background in end-user support and familiarity with common tools. The successful candidate will be responsible for handling tickets assigned to the local workgroup from the Global Service Desk and logging walk-in tickets related to end-user support. The role involves interfacing with the Global Service … Desk and other global support groups to fulfil the deliverables supporting the OSS contract. Key Responsibilities Take initiative in managing, responding to, and owning incidents and tasks in the support queue, with a preference for ServiceNow knowledge. Ensure accurate and timely tracking of incidents and calls, adhering to specific Service Level Agreements (SLAs). Demonstrate proficiency in troubleshooting … hardware issues on Lenovo PCs (Desktops/Laptops). Possess experience in hardware support, including tasks such as printer setup and component replacement. Exhibit the ability to resolve Windows 10 Operating System errors. Show proficiency in the Microsoft Office 365 Suite. Handle basic support for DEP Apple iPad and iPhone issues, with a preference for InTune MDM. Perform More ❯

Deskside Support Analyst - 1st Line, 2nd Line, Law firm Our leading law firm client are currently looking to take on a new Deskside Support Analyst (1st Line, 2nd Line, Law firm) on a temporary basis for 12 months. The firm are currently embarking on a technology investment and transformation and are now to be considered a premier firm … among the legal sector. They have an extremely pleasant culture with an outgoing and collaborative IT team. To be considered for this Deskside Support Analyst (1st Line, 2nd Line, Law firm) role, it's ideal that you have: Law firm experience preferred 1 years experience within IT Support Keen attitude and learning mindset Professional approach to customer service … Key responsibilities will include: Managing escalated IT incidents, problems and change requests on behalf of internal clients; Deliver a high quality, responsive support service with guidance at users’ desks; Manage and update incidents, problems and changes in the service desk system (ServiceNow); Research, diagnose and troubleshoot a wide range of hardware and software issues; Imaging and setup of new More ❯

Bar and associated services To replace desktops, laptops and monitors as like for like and enabling a quick resolution with minimum inconvenience to the end user. To provide printer support (Docucare) Perform Break fix on all desktop equipment. To perform IMAC activities To ensure all drop ins/walk ups are logged on the ticketing system. Complete all … allowance. To Qualify: Must have excellent communication skills Must be able to commute to Lytham five days a week Must have 2+ years experience in traditional a traditional IT Support role (Active directory, Windows support, break fix etc) Must have eligibility to complete SC clearance Please feel free to apply if you meet the criteria. More ❯

Bar and associated services To replace desktops, laptops and monitors as like for like and enabling a quick resolution with minimum inconvenience to the end user. To provide printer support (Docucare) Perform Break fix on all desktop equipment. To perform IMAC activities To ensure all drop ins/walk ups are logged on the ticketing system. Complete all … ordinator To Qualify: Must have excellent communication skills Must be able to commute to Slough five days a week Must have 2+ years experience in traditional a traditional IT Support role (Active directory, Windows support, break fix etc) Please feel free to apply if you meet the criteria. More ❯