1 to 25 of 43 Knowledge Management Jobs in England

Assurance Product Owner, Product Specialist, Knowledge Management, Audit Technology, Fintech, Heavily Regulated Background ESSENTIAL, AI, Mainly Remote with Global Travel Assurance/Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel … Assurance (Technology and/or Business) first background, who understands how to navigate through hardened Dev Teams. Ideally you will have experience with Knowledge Management...and you will have a passion for, and experience with AI. We need someone who thinks like this: How do I bring a Product into ...

Assurance Product Owner, Product Specialist, Knowledge Management, Audit Technology, Fintech, Heavily Regulated Background ESSENTIAL, AI, Mainly Remote with Global Travel Assurance/Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel … Assurance (Technology and/or Business) first background, who understands how to navigate through hardened Dev Teams. Ideally you will have experience with Knowledge Managementand you will have a passion for, and experience with AI. We need someone who thinks like this: How do I bring a Product into ...

Technical Product Owner, Product Specialist, Knowledge Management, AI, Mainly Remote with Global Travel Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London, Europe and the States on occasions … monthly travel for team collaboration), you will be reimbursed for your travel and accommodation. This Product Owner will ideally have experience within Knowledge Management and will have a passion for AI. It is definitely a technology driven role, so we would like someone from a technology-first background ...

Technical Product Owner, Product Specialist, Knowledge Management, AI, Mainly Remote with Global Travel Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London, Europe and the States on occasions … monthly travel for team collaboration), you will be reimbursed for your travel and accommodation. This Product Owner will ideally have experience within Knowledge Management and will have a passion for AI. It is definitely a technology driven role, so we would like someone from a technology-first background ...

About The Role Were expanding our bid and knowledge management capability within TPXimpacts Growth function and are seeking a highly organised and experienced Bid & Knowledge Manager . This role sits at the centre of our bidding operations, and will be accountable for end-to-end bid management , high-quality bid writing , and ownership of TPXimpacts knowledge and content library . You will ensure we produce compelling, compliant and tailored bids across our core sectors, while maintaining best-practice processes, reusable content, case studies, and collateral that enable consistent high win rates. Youll work collaboratively with ...

Technical Product Owner, Product Specialist, Knowledge Management, Fintech, Heavily Regulated Background ESSENTIAL, Assurance, AI, Mainly Remote with Global Travel Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London … monthly travel for team collaboration), you will be reimbursed for your travel and accommodation. This Product Owner will ideally have experience within Knowledge Management and will have a passion for AI. It is definitely a technology driven role, so we would like someone from a technology-first background ...

Technical Product Owner, Product Specialist, Knowledge Management, Fintech, Heavily Regulated Background ESSENTIAL, Assurance, AI, Mainly Remote with Global Travel Technology Product Owner required to join a global Professional Services business based in Central London. However, this is practically a remote role, but when travel is required (to London … monthly travel for team collaboration), you will be reimbursed for your travel and accommodation. This Product Owner will ideally have experience within Knowledge Management and will have a passion for AI. It is definitely a technology driven role, so we would like someone from a technology-first background ...

Knowledge and Service Transition Manager A fantastic opportunity has arisen for an experienced Knowledge and Service Transition Manager to join a global law firm on a permanent basis. Knowledge and Service Transition Manager Summary: The successful candidate will be responsible for managing knowledge management practices … services into live operation. The role focuses on ensuring operational readiness, minimising service disruption, and enabling effective service delivery across a global technology environment. Knowledge and Service Transition Manager Key Responsibilities: * Develop and maintain knowledge management practices aligned with ITIL principles * Manage and optimise the ServiceNow Knowledge ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hottest areas in technology while developing enterprise sales skills that will define your career. What You’ll Do Master eGain’s AI knowledge management platform and become a trusted advisor on how AI transforms enterprise operations Identify and engage with enterprise prospects through strategic outreach Qualify leads ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. Recognized by Gartner … hottest areas in technology while developing enterprise sales skills that will define your career. What You’ll Do Master eGain’s AI knowledge management platform and become a trusted advisor on how AI transforms enterprise operations Identify and engage with enterprise prospects through strategic outreach Qualify leads ...

specification, we'd still really love to hear from you Role Overview Owns the creation, structure, and quality of all internal and external knowledge content on our customer service platforms. The role ensures customers and colleagues can easily find clear, accurate information that supports self-serve, reduces contact … improves overall experience. It manages the customer Help Centre, internal knowledge bases, and content used across chatbots and telephony flows. Working closely with subject matter experts and platform teams, the role keeps content up-to-date, consistent, and optimised for deflection while keeping customer satisfaction at a great level. ...

customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service … team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced ...

months Rate: 450pd-500pd (Inside IR35) Start Date: ASAP Are you an experienced Service Operations Manager with proven experience with Incident, Problem and Knowledge management processes? If so, apply now for this new contract. This role is joining a very large-scale transformation programme with an instantly recognisable … companies service desk suppliers, ensuring SLA's are met and dealing with escalations. In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise ...

diagnose and resolve a wide range of incidents, build and configure hardware and software, and apply ITIL best practices to ensure effective problem management and minimal business disruption. Working closely with 3rd Line teams, you'll drive continual service improvement, maintain accurate technical documentation, and play a crucial role … complex IT incidents, applying advanced troubleshooting across hardware, software, and network environments to resolve issues beyond 1st line capability, in line with ITIL incident management principles. Perform comprehensive diagnostics using specialist tools and methodologies, ensuring thorough root cause analysis and effective resolution in alignment with ITIL problem management ...

youll diagnose and resolve a wide range of incidents, build and configure hardware and software, and apply ITIL best practices to ensure effective problem management and minimal business disruption. Working closely with 3rd Line teams, youll drive continual service improvement, maintain accurate technical documentation, and play a crucial role … complex IT incidents, applying advanced troubleshooting across hardware, software, and network environments to resolve issues beyond 1st line capability, in line with ITIL incident management principles. Perform comprehensive diagnostics using specialist tools and methodologies, ensuring thorough root cause analysis and effective resolution in alignment with ITIL problem management ...

youll diagnose and resolve a wide range of incidents, build and configure hardware and software, and apply ITIL best practices to ensure effective problem management and minimal business disruption. Working closely with 3rd Line teams, youll drive continual service improvement, maintain accurate technical documentation, and play a crucial role … complex IT incidents, applying advanced troubleshooting across hardware, software, and network environments to resolve issues beyond 1st line capability, in line with ITIL incident management principles. Perform comprehensive diagnostics using specialist tools and methodologies, ensuring thorough root cause analysis and effective resolution in alignment with ITIL problem management ...

Knowledge Manager Global Legal Executive Search Firm A leading global legal executive search firm is hiring a Knowledge Manager to support its Law Firm practice across EMEA and APAC, based in London. This role sits at the heart of the firms global Knowledge Management and Research … strategies for partner and associate level search mandates Creating market maps, target firm lists, and candidate intelligence for live searches Acting as a central knowledge hub for the Law Firm practice Ensuring all data and intelligence is accurately captured and maintained within Bullhorn Using a range of research tools ...

best practice Fostering a culture of collaboration and continuous improvement Actively contributing to our Research & Analysis practice within TPXimpact through internal time, skills development, knowledge management and sharing Continuously maintaining and updating your skills and knowledge to stay current within your relevant field of expertise About … Professional knowledge and experience Essential Experience contributing to problem framing and research scoping, working with teams to understand existing knowledge to define assumptions and/or hypotheses Experience designing research for user facing products and services in client facing teams or projects Proficiency in different research materials/ ...

development goals Actively contributing to your practice within TPXimpact, and to implementing the DT Design and practice strategy through internal impact time, skills development, knowledge management and sharing. Foster a culture of collaboration and continuous improvement on teams and across the practice and DT Design. Support business development … manage 1 - 2 researchers in the practice. Continuously stay up-to-date with emerging technologies and methods in design research trends, and share this knowledge with others Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise About You Professional knowledge ...

Head of Sales, Europe Location: Newbury, UK Experience: 10 Years Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers … take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Ride the AI Knowledge Revolution The enterprise world just woke up: trusted knowledge isn’t a nice-to-have—it’s the fuel AI runs on. At eGain ...

Head of Sales, Europe Location: Newbury, UK Experience: 10 Years Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers … take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Ride the AI Knowledge Revolution The enterprise world just woke up: trusted knowledge isn’t a nice-to-have—it’s the fuel AI runs on. At eGain ...

Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations … diagnosis, resolving issues where possible. Escalate incidents to resolver groups following defined workflows. Maintain accurate and clear records of all interactions. Use and improve knowledge articles in Confluence. Support major incident communication and coordination. Contribute to service improvement initiatives. Work in alignment with ITIL 4 practices ...

Service Management Account Lead When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield Working pattern: Hybrid. … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: As the Service Management Account Lead, you will take ownership of end-to-end service delivery for one or more key client accounts. leading performance, driving SLA achievement ...

Global Change Manager - Service Management Based in Birmingham with flexible hybrid working £65-75k plus a great range of benefits We are looking for an experienced change manager to join an exciting organisation undergoing exciting global change. You will be responsible for building out an effective change management … work with a number of key stakeholders across the globe and also all external vendors. You will provide a comprehensive review of all change management reporting to identify trends and potential problem sources, build an inventory of problems under analysis and ensure the correct resources are put in place ...

Full-Time, Permanent JOB OVERVIEW As a Technology Engineer, you will play a key role in Cyber Defence and Engineering, focusing on the deployment, management and enhancement of security platforms, tools and controls across our clients and internal operations at PointWire. Your responsibilities will include implementing and fine-tuning … Technology Engineer will be part of a team delivering technical work packages, leveraging in-depth yet broad expertise across the following areas: Endpoint Management, Endpoint & Network Detection and Response Tools, Technical Compliance Applications, Defence Technologies, Change Request Management and Security Automation, with a strong passion for Security. ABOUT ...