26 to 50 of 111 Knowledge Management Jobs in England

high level of quality for the production systems supporting the FI businesses. Day-to-day Responsibilities : Application Monitoring and follow up Incident and Problem Management Knowledge Management and Documentation Maintenance and enhancement Project and specific tasks Qualifications Candidate Profile : First class degree of top university and scientific … solve) High motivation to learn in a complex and very stressful environment. Logic and critical thinking The role focuses specifically on Rates products; Rates knowledge would be appreciated. IT SKILLS : Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV … Spot push, Rollback/rollover, Fixings, etc. Good knowledge of main application failure scenarios in a complex IT architecture, from both functional and technical perspectives Scripting: Shell, Python Market Data mechanisms/communication protocols/messaging services: RMDS, FIX, TOF, TCP/UDP, TIBCO RV, MQ More ❯

growth trajectory. This is truly an exciting time to join us on our journey. We are seeking a versatile and proactive Pre-Sales & Bid Management Specialist to support our sales and business development process across both public and private sectors. This hybrid role combines bid management and bid … practice leads to represent technical capability in written form (not as a solution designer). Support handover to delivery teams post-win. Sales Collateral & Knowledge Management: Create and maintain reusable assets including case studies, SoW templates, capability decks, and whitepapers. Keep the bid content library current and searchable … using tooling such as Copilot or knowledge management systems. Assist in standardising engagement models and proposal frameworks across service lines. Collaborate with marketing to contribute to press releases and customer references. Skills and experience: Proven experience in a Pre-Sales, Bid Writer, or Technical Account Manager role, ideally More ❯

An exciting new opportunity to join the award-winning sales team at an AI-backed Knowledge Management and Insights SaaS start-up which is saving product management teams $M in their organisational planning and strategy. The Company VC funded and run SaaS Start-up Flexible, remote-friendly More ❯

reporting. Your new role To be successful in this role you will have substantial experience of iTrent, ServiceNow operating models, and a good working knowledge of reporting tools (such as Business Objects and Power BI). You will also have the ability to scope and develop reports needed by … the business. You will have solid experience of project management principles and practices coupled with advanced knowledge of MS Office products, particularly Excel. I am looking for an excellent communicator at all levels with the ability to positively influence and build effective relationships. You will have an eye … PowerPoint would be advantageous. Key responsibilities Work closely with stakeholders to understand business needs and translate them into solutions Configure and customise HR case management, employee workflows, and service portals Provide expertise in HR case management best practices Provide guidance and training to internal teams on ServiceNow HR More ❯

Support Analyst, Portfolio Management System Support Analyst, Portfolio Management System Apply locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id R27340 LiquidityBook, a FactSet company, is a leading financial technology firm delivering innovative software solutions to hedge funds, asset managers, banks … expertise to our expanding global client base. We are seeking a skilled and detail-oriented Support Analyst to join our team supporting our Portfolio Management System (PMS). The successful candidate will provide technical support, resolve complex issues, and ensure seamless operation of our PMS platform. This role involves … processes and regulatory requirements. Collaboration: Work closely with QA and development teams to identify and report system bugs and provide feedback on new features. Knowledge Management: Develop and maintain technical knowledge of the PMS, staying updated on new features and enhancements to provide expert support. Process Improvement More ❯

hands-on experience with Salesforce Service Cloud, including configuration, customization, and integration with other systems. Proven ability to design and implement solutions for case management, knowledge management, and omni-channel support. Experience in companies going through digital transformation 👉 What's in it for you? This company offers More ❯

hands-on experience with Salesforce Service Cloud, including configuration, customization, and integration with other systems. Proven ability to design and implement solutions for case management, knowledge management, and omni-channel support. Experience in companies going through digital transformation 👉 What's in it for you? This company offers More ❯

service delivery and support analysis, and design workshops Collate information for project updates and adapt report templates for new projects Support scope clarification and management efforts on projects Identify own training needs and actively participate in training related to LPM topics Tailor and reuse existing templates and make suggestions … Source information at LPM request for proposals and pitches Build a network of professional colleagues across the range of PBS and legal functions, including Knowledge Management, Business Development, Finance, and IT and with external stakeholders Offer ad hoc support and PM expertise to non-LPM initiatives Travel requirements … by client requirements and other internal and external events related to the Professional Business Services function. About the team Function Actively support the project management of strategic matters and portfolios of matters to improve quality, profitability, speed, tractability, and transparency with an emphasis on repeatability, scalability, and pace. Drive More ❯

We are looking for a candidate to start in this role early to mid June. Requirements: Experience: 5+ years in a similar role, strong knowledge of ITIL framework and best practices, proficient in service desk software and ITSM tooling, Microsoft 365, Microsoft Intune, PC setup and configuration, understanding of … adequately trained in their roles and encourage cross-training. ITIL Best Practices: Implement ITIL best practices to optimize service delivery to the group. Incident Management: Own incident and problem management, seeing issues through to resolution. Reporting and Analysis: Provide detailed reporting on incidents, BAU requests, and ensure ticket … development. Collaboration: Collaborate with the wider IT team to ensure service owners are kept informed and escalations are dealt with in a timely fashion. Knowledge Management: Develop and maintain knowledge bases to capture repeatable tasks. Capacity Planning: Own the JML (Joiners/Movers/Leavers) process and More ❯

we help shape a brighter way forward. What this job involves: The Proposal Manager will be responsible to lead the end-to-end proposal management process Workplace Management/FM opportunities across multiple geographies. This involves proposal development, cross-functional team coordination, and ensuring compliance with bid requirements. … and development opportunities Work with creative teams to enhance visual impact of tender responses/presentations Create a library of proposal templates Work with knowledge management team to maintain bid library and other relevant business development collateral Support global sales enablement programmes to enhance sales productivity Coordinate with … you? To apply you need to be/have: Strong educational background - degree/professional qualifications preferred Minimum 5 years of experience in bid management In-depth understanding of end to end tendering process and associated activities Knowledge of the Facility Management industry Ability to communicate effectively More ❯

maintains change control. Reports progress and RAID status weekly. Establishes quality standards and plans risk mitigation. Applies a cloud-first approach to delivery. People Management and Development: Continuously develops technical and soft skills. Shares knowledge, mentors team members, and supports onboarding and development. Utilisation and Revenue: Drives revenue … with wider NTT and partner ecosystem. Minimises FOC days. Project Methodology and Organisation: Defines project delivery approach and plans resources, costs, and timelines. Contract Management: Understands complex contracts, monitors costs/benefits, and manages change requests. PM Tools (NTT DATA): Proficient in NTT DATA project tools and Cloud ALM. … Technical & Business Management Integration: Contributes to technical discussions, supports decision-making with process understanding. Communication and Behaviour: Drives outcomes through leadership, moderates conflicts, and manages change confidently. Task and Time Management: Manages multiple sub-projects, sets milestones, and tracks delivery. Problem Solving: Makes sound decisions, escalates issues promptly More ❯

maintains change control. Reports progress and RAID status weekly. Establishes quality standards and plans risk mitigation. Applies a cloud-first approach to delivery. People Management and Development: Continuously develops technical and soft skills. Shares knowledge, mentors team members, and supports onboarding and development. Utilisation and Revenue: Drives revenue … with wider NTT and partner ecosystem. Minimises FOC days. Project Methodology and Organisation: Defines project delivery approach and plans resources, costs, and timelines. Contract Management: Understands complex contracts, monitors costs/benefits, and manages change requests. PM Tools (NTT DATA): Proficient in NTT DATA project tools and Cloud ALM. … Technical & Business Management Integration: Contributes to technical discussions, supports decision-making with process understanding. Communication and Behaviour: Drives outcomes through leadership, moderates conflicts, and manages change confidently. Task and Time Management: Manages multiple sub-projects, sets milestones, and tracks delivery. Problem Solving: Makes sound decisions, escalates issues promptly More ❯

support all the use cases and channels. The team consists of several specialist areas, all involved in product and system development, these include product management, project management, data science, technical design, and technical account management. Intro to the role: This brand new role bridges the gap between product … strategy for supply and performance data into the Planning platforms. The role blends technical understanding of the Planning platforms with an in-depth integration knowledge of the supply and performance architecture. This combined with translating commercial requirements and configuration resource constraints to define the implementation strategy for scalable operational … to the Global VP of Product Configuration, Planning. The candidate should have experience working within the advertising industry; nice to have specifically within supply management and integration. The candidate must be collaborative and work well across a matrix organisation, in many markets, and with senior executive management. Key Responsibilities More ❯

the worlds largest payments platform for virtual cards. Weve engineered connectivity to over 80 of the worlds best commercial card partners, over 400 travel management companies and over 150 travel technology partners. Every day, our team members work together to make it easier for travellers to connect with people … rigorous transformation program whereby the platform-as-a-service (PaaS) provider ServiceNow has been implemented along with a suite of processes, policies and performance management reporting which still needs to be fully embedded and further optimised. The successful candidate will be responsible for administrating the ServiceNow platform for these … that enables managers to optimise the performance of their retrospective teams as well as the service we offer internally and to customers. ServiceNow systems management administer the system, identify opportunities to further automate process flows, gather requirements for system development, work with a third party service provider to develop More ❯

The Service Desk Manager role within HMCTS Digital and Technology Services (DTS) involves management and leadership responsibilities, providing essential services to our users as part of the Live Operations team. The post holder will have the opportunity to contribute to building and implementing the new digital operating model for … provided by 1LS team for all current and new HMCTS Digital products. The role reports to the Service Support Lead and will have line management responsibility within the Live Operations team of the Senior Service Desk Analysts (SSDAs) and the Knowledge Manager, as well as indirect line management … will be a requirement for frequent travel to the three main hubs (Salford, Birmingham, and London). Key Responsibilities: Operations: Responsible for overseeing the knowledge management function. Responsible for managing a team of 5 Senior Service Desk Analysts, 1 Knowledge Manager and indirect line management of More ❯

delivery to the standards and procedures agreed with Computacenters customers, including problem investigation, support documentation and technical coaching. What youll do Incident/Request Management 80% Manage incidents routed from First Level analysts and resolve within the limits of knowledge and contract. Maintain technical knowledge and expertise … associated with applications specific to individual customers. Progress/close incidents to a satisfactory conclusion on the incident management system. Liaise with the team and other Service Analysts/customer on open incidents ensuring no incidents is left unattended beyond SLA. Escalate potential service issues initially with Team Leader. … Liaise with Team Leader on specific projects where requested. Knowledge Management 20% To review and update technical support documents and procedures considering personal experience and information received. Share knowledge with colleagues and customers through direct communication and knowledge sharing tools. Proactively research problems and solutions and More ❯

functional and performance metrics. • Execution, development and planning of System tests and Contribute to the evolution of product quality for ESMA products. • Support Test Management tools and continuous integration methodologies; • Compilation of regular Test execution summary report with metrics. Job Requirements - including work experience and education • Batchelor/Master … GUI) testing • Experience in planning, estimating and development of system tests. • Experience of Devops, Jenkins, Docker containers and automation test frameworks. • Experience of test management software. • Defect Tracking and Knowledge Management software (Atlassian JIRA and Confluence preferred) • Knowledge of testing Methodologies • Knowledge of operation of … Analysers, VNAs, power meters etc • Proven experience in program language in an automation test environment (C/C++/Python etc.) • Excellent Interpersonal skills. • Knowledge on RF fundamentals and communications theory. • Independent, self-motivated, team player and multitasking capabilities. • Ability to work in a fast-paced and changing environment. More ❯

to apply for DV clearance. Let us introduce the role AWE is currently recruiting for an Information Exploitation & Capability Specialist for the Information, Configuration & Knowledge Management group. We are looking for an information specialist who understands strategic organising, securing and leveraging information to drive decision making, efficiency and … passion for professional growth, identifying skills gaps and recommending training or upskilling opportunities Cultural Change - Be a advocate for fostering a culture that values knowledge sharing, collaboration and continuous learning Identify and implement improvements - Guide stakeholders in best practices to ensure information is accessible, can be leveraged effectively, and … business needs. Who are we looking for? We do need you to have the following: Prior experience of working within L&D Strong stakeholder management skills Knowledge of different training methods including technology-based learning Strong knowledge of Office 365 Applications You'll need to have the More ❯

to apply for DV clearance. Let us introduce the role AWE is currently recruiting for an Information Exploitation & Capability Specialist for the Information, Configuration & Knowledge Management group. We are looking for an information specialist who understands strategic organising, securing and leveraging information to drive decision making, efficiency and … passion for professional growth, identifying skills gaps and recommending training or upskilling opportunities Cultural Change - Be a advocate for fostering a culture that values knowledge sharing, collaboration and continuous learning Identify and implement improvements - Guide stakeholders in best practices to ensure information is accessible, can be leveraged effectively, and … business needs. Who are we looking for? We do need you to have the following: Prior experience of working within L&D Strong stakeholder management skills Knowledge of different training methods including technology-based learning Strong knowledge of Office 365 Applications You'll need to have the More ❯

to apply for DV clearance. Let us introduce the role AWE is currently recruiting for an Information Exploitation & Capability Specialist for the Information, Configuration & Knowledge Management group. We are looking for an information specialist who understands strategic organising, securing and leveraging information to drive decision making, efficiency and … passion for professional growth, identifying skills gaps and recommending training or upskilling opportunities Cultural Change - Be a advocate for fostering a culture that values knowledge sharing, collaboration and continuous learning Identify and implement improvements - Guide stakeholders in best practices to ensure information is accessible, can be leveraged effectively, and … business needs. Who are we looking for? We do need you to have the following: Prior experience of working within L&D Strong stakeholder management skills Knowledge of different training methods including technology-based learning Strong knowledge of Office 365 Applications You'll need to have the More ❯

with cross-functional teams to support the deployment of updates, new features, and issue resolution Implement ITIL best practices, including incident, problem, change, and knowledge management processes Ensure compliance with ISO 27001, ISO 13485, GDPR, and the NHS Data Security & Protection Toolkit Monitor and maintain the performance, health … and security of internal and customer systems Contribute to root cause investigations and generate performance reports for senior management Maintain accurate client documentation and internal asset registers Provide end-user support (technical and non-technical), training and guidance, including tools such as Microsoft 365, Atlassian, and internal applications Skills … 5+ years of experience in a similar technical support role, with significant management responsibilities - Deep understanding of Windows Desktop and Server environments - Strong experience in Microsoft 365 and Entra ID (including SSO, policy management) - Strong networking knowledge (TCP/IP, DNS, DHCP) - Experience with virtualisation technologies (e.g. More ❯

Job Description: An Accounts Management team member will be responsible for the following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. … oral communication skills. Work on an tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Monitor and prioritize work from multiple intake vectors, including but not limited too, Chat, Tickets, DMs. Create … and document routine IT processes and procedures in accordance with our knowledge management process. Troubleshoot account management issues in accordance with Identity & Accounts Management (IAM) policies. Act as a point of contact/escalation group to the IT Support team for all issues related to IAM. More ❯

your role will be to develop and implement a sales strategy that accelerates revenue growth within the legal sector. There main workstreams include Document Management Systems (DMS), Knowledge Management and Information Governance. Utilising a consultative and solution-based sales approach, you will leverage C-level relationships to … demonstrate the company’s expertise in Document Management Solutions, IT Strategy, and Knowledge Management. This is an exciting opportunity to build a new territory from the ground up and play a pivotal role in shaping the company’s business. Key Responsibilities: Develop and execute a strategic sales plan … relationships, managing the sales cycle from lead generation to deal closure Consistently exceed sales targets while maintaining a strong focus on client retention, account management, and upselling opportunities Establish and nurture relationships with key decision-makers in the legal industry Collaborate with internal teams to ensure seamless delivery of More ❯

your role will be to develop and implement a sales strategy that accelerates revenue growth within the legal sector. There main workstreams include Document Management Systems (DMS), Knowledge Management and Information Governance. Utilising a consultative and solution-based sales approach, you will leverage C-level relationships to … demonstrate the company’s expertise in Document Management Solutions, IT Strategy, and Knowledge Management. This is an exciting opportunity to build a new territory from the ground up and play a pivotal role in shaping the company’s business. Key Responsibilities: Develop and execute a strategic sales plan … relationships, managing the sales cycle from lead generation to deal closure Consistently exceed sales targets while maintaining a strong focus on client retention, account management, and upselling opportunities Establish and nurture relationships with key decision-makers in the legal industry Collaborate with internal teams to ensure seamless delivery of More ❯

security measures. They develop balanced security strategies, providing assurance and empowering engineering teams with the necessary tools and guidance. This support covers secure cloud management, establishing secure development practices, and effectively detecting and mitigating security incidents. A key part of this is the Trust & Information Security Team, which concentrates … Work closely with Support, Product, and Sales teams to ensure consistent and accurate messaging regarding compliance topics. Provide internal training or resources as needed Knowledge Management: Document common compliance questions and answers, contributing to internal knowledge bases and potentially customer-facing FAQs or documentation Stay Current: Continuously … providing exceptional compliance-focused support What you'll need Proven experience (typically 3-5+ years) in a GRC, cybersecurity consulting, internal audit, compliance management, or technical support role with a strong focus on specific frameworks Deep, demonstrable understanding and practical knowledge of NIST frameworks (e.g., Cybersecurity Framework More ❯