26 to 50 of 77 Knowledge Management Jobs in England

Reporting to the I&M Coordinator (IMC), the role is to act as Senior I&M Data Manager (DM) responsible for SCS's Data management service, databases, and I&M software platform for the duration of the project. This role will handle multiple aspects of administration, deployment, maintenance and … SCS procedures and software. The Senior I&M Data Manger will be a key person in SCS's team, responsible for the configuration and management of the I&M Database and software platforms, providing management and support to the SCS Data Managers and technicians to ensuring consistency on … data management across SCS, and ultimately ensuring SCS is able to comply with Hs2's contractual requirements relating to I&M data management. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who more »

and support on how to use the technology solutions and platforms; Deliver periodic refresher training induction courses on how to use the firm’s knowledge systems Collaborate closely with the firm’s IT department to coordinate the testing and maintenance of the firm's knowledge system Attend vendor … user groups and supplier meetings CANDIDATE REQUIREMENTS A good level of work experience in a knowledge management or information services role in a legal, corporate or professional service environment; Some experience of working with knowledge systems and/or digital content management systems An undergraduate degree more »

with internal support teams and vendors. Lead by example a customer focused culture and attitude within the team. Implement and maintain service desk procedures, knowledge management, and continual improvement initiatives. Monitor and report service desk performance metrics (e.g., call volumes, resolution times, customer satisfaction) and drive improvement actions. … years’ experience or a Master’s degree with a minimum of 5 years’ experience. Proven experience in IT service desk operations, incident management, and team leadership. Ability to work with cross-functional teams across multiple regions and cultures. Excellent communication, customer service, and interpersonal skills. Strong understanding of ITIL … service management processes and best practices (ITIL certification is a plus). Proficient in Microsoft technologies, including Office Suite (O365, TEAMS, SharePoint, etc.), Microsoft operating systems, Windows Service, Active Directory, desktop applications, and computer and laptop deployments. Demonstrated ability to understand technological issues and systems and communicate technical concepts more »

to play a key role as an IT Infrastructure Team Leader. You will be leading a team of highly skilled infrastructure professionals, third party management and will have responsibility for all infrastructure services. This covers network, hosting, and server infrastructure (on-premises and cloud). As IT Infrastructure Team … delivering infrastructure projects. We are looking for an Infrastructure Team Leader with at least 5 to 7 years proven hands-on expertise who has knowledge managing & improving technologies, security, and compliance for internal led standards. Main Accountabilities Responsible for managing, mentoring, and developing a team of highly skilled 3rd … line infrastructure engineers, ensuring a high performing team Work closely with the IT management team, 3rd parties, and business and product owners to deliver efficient infrastructure services, ensuring excellent working relationships exist and the department benefits from collaborative working and the sharing of knowledge Management, administration, and more »

our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of … Work on L2 and L3 incidents and report progress Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live release management and deployment Required Technical and Professional Expertise Able to configure and … supporting implementation and provides production support of PeopleSoft Enterprise HR modules like Core HR, Recruiting Benefits, Compensation, Talent, Time and Labor, Payroll. Uses business knowledge to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results. It also demands application personalization and more »

our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of … Work on L2 and L3 incidents and report progress Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live release management and deployment Required Technical and Professional Expertise Able to configure and … supporting implementation and provides production support of PeopleSoft Enterprise HR modules like Core HR, Recruiting Benefits, Compensation, Talent, Time and Labor, Payroll. Uses business knowledge to effectively integrate packaged technology into the clients’ business environment in order to achieve client expected business results. It also demands application personalization and more »

client requirements. You will be primarily focused on the provision of deep technical escalation capability, mentoring of junior/less experienced team members, monitoring, knowledge management, documentation, maintenance/creation of knowledgebase articles and technical projects delivery. Technical Skills Experience with Microsoft Cloud solutions, Office 365 (Exchange Online … SharePoint Online, OneDrive for Business) Experience with Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer Strong understanding of Windows Server Operating Systems Strong understanding of Windows and MacOS Good experience with laptop/desktop hardware troubleshooting Practical knowledge of DNS, DHCP, Active Directory, Hyper-V, Exchange … WDS General knowledge and troubleshooting of smart phones File and folder security management Experience using backup products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning) Knowledge of Microsoft security suites e.g., Multifactor Authentication, Azure Audit Logs) Soft Skills Hands-on technical team leadership People management more »

are supposed to align all content-related activities and ensure that they become the brand voice. You invariably have to work on a content management system and knowledge management processes to scale content. The individual must be an expert in all things related to content, brand consistency … implementation of content strategies. Establishing workflow for requesting, creating, editing, publishing, and retiring content. Work with the technical team to implement an appropriate Content Management System. Conducting periodic competitive audits. Requirements: A degree in communications, public relations, or English. At least 10 years’ experience in content creation, including journalism … or publishing. Experience in writing thought leadership articles. An excellent understanding of the publishing requirements for digital platforms. Excellent organizational and time management skills. Vast knowledge in growing audiences and establishing target audiences. Outstanding written communication and interpersonal skills. Ability to converse and write in more than one more »

US law firm is expanding their Knowledge Management/Professional Support Lawyer function and is hiring a new Knowledge Lawyer (UK Tax) to join their Tax Department: Hybrid working 3/2 Salary will be between £130-200K+ dependent upon experience Open to both Knowledge experience or candidates wanting to move in to a Knowledge based role – Tax experience essential Knowledge Lawyer (UK Tax) Requirements: Our client is looking for a candidate who wants to be or already is a Knowledge Lawyer with a 3 to 8+ year PQE proven track … record in Tax, ideally from a recognised London based law firm. In this role the Knowledge Lawyer (UK Tax) will support the UK Tax team in all aspects of knowledge and technical knowhow, which will include: monitoring UK tax legislative changes and case law developments; creating, improving and more »

all tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT … Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and … products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of Windows Server Operating Systems, Windows and MacOS. In-depth knowledge of laptop/desktop hardware troubleshooting. Practical knowledge of troubleshooting TCP/IP, DNS, DHCP, Active Directory, Exchange, and WDS. Practical Knowledge more »

of contacts Identify customers’ digital maturity level through a consultative approach, acquire business requirements, and prepare solution proposals Manage all sales leads using sales management tools Engage Customer Success and Solutions departments to ensure validity of all sales proposals, scope of work and customer requirements, pricing, planning of projects … work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going account management Proactively attend and participate in periodic company/team meetings to provide pipeline and revenue forecast updates, provide updates and obtain health check updates … on other matters including state of business, escalation updates, opportunity discoveries and executions Product Enablement and Knowledge Management Acquire knowledge and maintain certification for all relevant marketing technologies Conduct product demonstration of the marketing technologies and/or other FiveStones products and services What do you need more »

Act as an escalation point for technical and design challenges.· Review delivered products and work packages to ensure best practice is applied.· Using your knowledge of the ecosystem to recommend solutions best suited to the platform.· Provide input and steer to project and delivery plans.· From time to time … Salesforce products your primary focus.· Comfortable leading the implementation of an Architecture with internal teams and partners, plus senior stakeholders within the client.· Significant knowledge of key Salesforce products within an Architecture, including: Sales Cloud, Service Cloud, App Cloud, Field Service Lightning, Marketing Cloud, Heroku, CPQ· Experience of sourcing … AppExchange partner solutions to meet solution requirements, for example: CTI, IVR, Payment, Knowledge Management, Social Analytics, E-Signatures, Data Validation and Cleansing.· Detailed understanding of Salesforce governor limits, and how to work within them when designing an Architecture.· Knowledge of Identity Management and how it is more »

code reviews and retrospectives. * Design and implement the technical platform that is an integral part of the developer's working practices such as build management, release management and support responsibilities. * Working with all stakeholders, have significant input into technical roadmaps. * Play an active role in ensuring requirements are … and challenges, helping to prioritise solutions/demands and managing expectations of users/customers. Provide status and performance metrics where necessary. * Encourage strong knowledge management and distribution across applications, ensuring architecture diagrams and documents, data flows and integrations, release and deployment guides, administration, disaster recovery documentation, user … and/or training manuals are centrally stored and frequently reviewed. Knowledge/experience required * Net Framework 4+, .Net core and .Net * C# 4.0 * ASP.NET 4 & ASP.NET Web APIs * Angular or Angular JS * MVC 4.0 * SQL Server 2016 and above * Entity Framework (EDMX, Code First, Migrations) * Test Driven Development more »

a leading Law Firm headquartered in London. As the Applications Support Analyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications, contributing to business analysis related to new and existing applications. We are keen to speak to candidates who … support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments. Experience required: Knowledge of enterprise applications and systems including DMS Familiarity with emerging technologies and their potential applications Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments … Strong foundational knowledge of Microsoft 365 Experience with cloud platforms such as AWS or Azure Proficiency in SQL As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the more »

information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: • Provide comprehensive support for Document Management and Knowledge Management applications issues, collaborating with the infrastructure team, other IT teams, project teams and suppliers. • Own the management of more »

role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service … Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution. Complete service requests such as software installations and hardware setups. Escalate complex issues to the relevant teams and coordinate external technical support when necessary. Qualifications & Experience: Previous more »

for our clients in the professional services sector. You will play a vital role in delivering exceptional customer experiences, covering remote and onsite support, management of endpoint devices and solutions, management and maintenance of cyber security tools, support and administration of on-premises and cloud infrastructure and network … support channels using our professional services automation tool, demonstrating patience, empathy, and technical expertise. Support our managed infrastructure and cyber clients, through daily proactive management tasks, as well as in response to incidents and monitoring alerts covering minor issues to major business critical incidents. Operate to defined SLA, OLA … and KPI models, in alignment with ITIL best practice and client commitments. Develop and maintain documentation and knowledge management of client and internal systems and processes, using designated documentation tools such as IT Glue and Lucid Charts. Deploy patches, firmware and software updates to business critical internal, cloud more »

health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) Defining RAMS study structure and processes Monitoring the performance of RAMS processes Tracking and reporting to the Project Directorate the status of the … respect to own safety and systems and product integrity. Qualifications/Requirements Bachelor of Engineering degree or equivalent from an accredited institution Proven substantial knowledge and practical experience in performing reliability engineering in different industries Education Preferably educated with a Master of Engineering degree or above from an accredited … institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: HVDC domain knowledge Reliability, availability and maintainability (RAM) assessment and management Reliability Block Diagrams (RBD Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: Reliability Centred Maintenance Systems Engineering more »

companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all … talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself … to enhance our learning initiatives and ensure they remain at the forefront of innovation.This role will lead a team of Learning, Talent and Performance Management professionals, to adopt a holistic approach to design and implement innovative and impactful learning, talent and performance strategies to meet evolving business needs.This role more »

with overarching corporate milestones. Capability & Capacity Building: Build, lead, and evolve a world-class internal consulting team, spanning across domains such as research, project management, PMO, business analytics, IT architecture, and other vital areas of expertise. Minimise external consultant reliance, catalysing fiscal prudence, expedited resolutions, and seamless project orchestration. … team's deliverables accordingly. Strengthen cross-functional collaboration and ensure alignment with stakeholder expectations, resulting in better project outcomes and stronger inter-departmental cohesion. Knowledge Management: Champion the creation and maintenance of a knowledge base, ensuring that best practices, lessons learned, and expertise are shared and accessible … right expertise is assigned to the appropriate strategic initiatives. Ensure timely project completion, optimize resource utilization, and maintain a high standard of deliverables. Performance Management: Monitor, review, and enhance the performance metrics for the consulting team, ensuring that they consistently deliver value and meet AXA's exacting standards. o more »

for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so … Ops team, Technical Architect, and third-party suppliers Developers to solve more challenging issues. 7. Lead, manage and maintain GLA-wide IT issue and knowledge management systems. Provide technical support up to second level, and proactively liaise with external expert partner for third level support. 8. Work with … the development operations team during software release management. Take full responsibility for technical release management tasks assigned as part of the release management process. 9. Proactively produce and maintain technical and warranty documentation for all GLA digital services, work with external third-party suppliers and cloud service providers more »

infrastructure environments Demonstrable Azure implementation and optimisation experience Understanding of Azure protocols and how best to manage and configure them to support cloud services. Management and optimisation of Office365 and Active Directory services, ensuring secure, efficient, and reliable network resources and user identity management. Provide ongoing operational support for … support channels, demonstrating patience, empathy, and technical expertise. Leverage monitoring tools to detect, respond to and troubleshoot infrastructure performance and reliability issues. Use vulnerability management tools to scan for and remediate vulnerabilities across client infrastructure, deploying patches, firmware and software updates as part of the remediation process. Monitor, manage … defined SLA. Operate to defined SLA, OLA and KPI models, in alignment with ITIL best practice and client commitments. Develop and maintain documentation and knowledge management of client and internal systems and processes, using designated documentation tools such as IT Glue and Lucid Chart. Maintain accurate and up more »

to business and digital technology teams. Develop and maintain architectural blueprints and reference architectures in line with business objectives. Strategic Planning: Maintain in-depth knowledge of strategic plans across the business. Develop and maintain an enterprise-wide technology roadmap aligned with strategic goals. Best Practices and Standards: Facilitate the … end system design and implementation. Specify and maintain processes such as the Request for Comment (RFC) process to guide teams in digital product development. Knowledge Management: Cultivate a centralised knowledge repository and disseminate information widely across teams. Stay forward-looking on industry trends, emerging technologies, and best … are cost-effective, scalable, and compliant with regulations and standards. Work with the technology team to design and implement solutions meeting business needs. Team Management: Manage the Architecture team (4 direct reports based in London). Manage the Engineering Productivity team (2 direct reports, 7 people based in Bulgaria more »

programs and initiatives. Responsibilities Working with the Sales Enablement Manager the role encompasses 3 core areas of responsibility i) Sales training and onboarding, iii) Management and Implementation of Sales software & tools. Execute a comprehensive sales enablement strategy that aligns with Oktopost's overall business objectives and sales goals. Support … follow globally. Collaborate with the sales leadership team to identify and address the training and development needs of the sales team, including onboarding, product knowledge, sales techniques, objection handling, and negotiation skills. Create and deliver engaging training programs, workshops, and materials that very effectively equip the sales team with … the knowledge and skills required to drive sales performance and exceed targets. Audit and maintain sales enablement documentation including playbooks, training materials, and other knowledge management assets. Work closely with the Marketing team to ensure consistent messaging, content, and collateral for the sales team, including RFP pitch more »

companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team … IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team … that technical and structural considerations regarding design, build and run components are considered. Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management more »