76 to 100 of 111 Knowledge Management Jobs in England

analysis and escalate bugs, enhancements, and outages to the appropriate internal teams. Monitor and drive regional support KPIs (e.g., SLA adherence, CSAT, article attachment rate). Maintain and improve knowledge base articles and internal documentation to support efficient case resolution. Contribute to the development and delivery of support training materials, particularly in support of PATH program efforts. Represent the … role with demonstrated ability to mentor peers or junior team members. Strong diagnostic, debugging, and root cause analysis skills. Excellent written and verbal communication skills in English. Familiarity with knowledge management and internal training best practices. Ability to prioritize and multitask in a fast-paced environment. Additional Salesforce certifications such as Advanced Administrator, Platform App Builder, Consultant (Sales …/Service), or Platform Developer I. Experience creating or contributing to training and enablement programs. Familiarity with SQL and SOQL for data troubleshooting and querying. Experience with property management systems (e.g., Yardi, MRI, Qube, etc.) is a plus. Comfort with video editing or e-learning content creation tools. Experience working with Salesforce, Zendesk, Jira, or other ticketing tools. InvestorFlow More ❯

services. Excellent problem-solving, communication, and collaboration skills. Microsoft certifications (e.g., PL-100, PL-200, PL-400) are a plus. Demonstrated ability to deliver prescribed outcomes within established data management systems and procedures. Dedication to personal development and the growth of others through specialized training or mentorship. Ability to deliver prescribed outcomes by working as directed within established knowledge management systems. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations More ❯

Coordinator’s (ERC) will assist both legal and nonlegal staff in coordinating the life cycle of records in their original electronic format and digitizing physical records into the document management system, thus creating a complete electronic matter file. Electronic Records Coordinator Key Responsibilities: Works with local teams to identify and remediate electronic filing concerns/commonly asked questions to … and other related educational material Utilizing metrics, proactively reaches out to individuals within assigned offices to help with digital filing projects Serves as Information Governance liaison to Information Technology, Knowledge Management, and other departments regarding electronic records management needs for various initiatives Facilitates the appropriate disposition of electronic records, including the archival and destruction Develops and/… or revises internal procedures associated with electronic records applications, including document management system, electronic signature application, and collaboration platforms Ensures that all electronic filing is completed for departing attorneys Electronic Records Coordinator Skills & Requirements: At least 3 years of experience in electronic records within a law firm or a professional services environment In depth understanding of matter-centric document More ❯

Coordinator’s (ERC) will assist both legal and nonlegal staff in coordinating the life cycle of records in their original electronic format and digitizing physical records into the document management system, thus creating a complete electronic matter file. Electronic Records Coordinator Key Responsibilities: Works with local teams to identify and remediate electronic filing concerns/commonly asked questions to … and other related educational material Utilizing metrics, proactively reaches out to individuals within assigned offices to help with digital filing projects Serves as Information Governance liaison to Information Technology, Knowledge Management, and other departments regarding electronic records management needs for various initiatives Facilitates the appropriate disposition of electronic records, including the archival and destruction Develops and/… or revises internal procedures associated with electronic records applications, including document management system, electronic signature application, and collaboration platforms Ensures that all electronic filing is completed for departing attorneys Electronic Records Coordinator Skills & Requirements: At least 3 years of experience in electronic records within a law firm or a professional services environment In depth understanding of matter-centric document More ❯

in the uptake of innovation including access, pathway transformation, and use of data & digital, and how they partner with health systems to improve patient outcomes. We have achieved Chartered Management Consulting (ChMC) accreditation for our learning and development programme, the highest recognition in the field, meaning you will be embarking on a successful training programme, leading to associate chartered … management consulting experience after 3 years and full accreditation after 5 years. Our Analyst training programme Our accredited training programme has been running for 7 years now and we have seen our staff develop, grow and be promoted to the leadership team. Whether your preference is to follow a path in the consulting team or in the data innovation … use this to effectively manage and prioritise own task list Clearly present and communicate findings and contribute to problem solving Contribute to and make use of the organisation's knowledge management tools Research independently using multiple methods Use core tools (Powerpoint, Word, Excel) for clear presentation Apply foundational skills in data analysis (Python, SQL) and develop interactive visualisations More ❯

structure, format, and ownership to align internal datasets with FAIR principles Coordinate data stewardship efforts with users across Data Science, Machine Learning, Wet Lab & Discovery, and support good data management practices Lead the evolution of the internal data catalogue and drive its adoption across technical and non-technical users Support the implementation of no-code exploration tools for lab … and scientific teams Develop processes and solutions to enable decision traceability, knowledge continuity, and robust data documentation Establish effective governance policies around naming, versioning, data lineage, and retention Translate regulatory and licensing requirements into clear, actionable workflows and promote compliance best practices across teams Professionally, you have A background in bioinformatics and/or scientific data management and …/or data engineering and/or product/project management in data domains, with five years of relevant professional experience Familiarity with metadata standards, FAIR principles, and data cataloguing tools Strong cross-functional coordination skills, and an ability to navigate computational, scientific, and compliance contexts A good understanding of Python and modern data workflows Knowledge of scientific More ❯

development of the team to support the business needs including the development of capabilities including Subject Matter Experts in the following areas: Technical and Material Risk Assessments Product Lifecycle Management (PLM) including Continuous Process Verification (CPV) and Validation Cleaning Validation Contamination Control, Including Extractables & Leachables (E&L) and other associated topics Lead the manufacturing support team to ensure robust … Provide responses with the appropriate sense of urgency, dealing effectively with conflicting priorities, to enable the production and release of quality product in line with production schedules Ownership of knowledge management related to the product and process, encompassing the development of implementation strategies for deepening process-related expertise within the production areas and process confirmations to ensure Product … We are looking for professionals with these required skills to achieve our goals: Degree level qualification (or strong equivalent experience) in an appropriate scientific, technical or engineering discipline. Thorough knowledge of GMP and Regulatory requirementsin a pharmaceutical environment. Thorough operational knowledge of manufacturing unit operations and plant/laboratory equipment Ability to communicate and influence effectively at all More ❯

key stakeholders, providing regular updates and ensuring customer satisfaction. Deliver permanent solutions to recurring and application performance issues. Maintain high-quality and accurate solution and application support documentation. Share knowledge and information with team members and across the company. Coordinate communications between suppliers, OEMs, and business stakeholders. Track and report progress to stakeholders. Skills, Experience, and Abilities Required: Experience … with MES/MOM technology . Knowledge of Aveva/Wonderware Intouch , PLC , SCADA , and HMI systems. Advantageous to have experience with machine integration . Strong understanding of COTS Manufacturing IT applications . Experience integrating the factory automation layer with MES . Excellent verbal and written communication skills, with the ability to interact professionally with diverse groups, including executives … managers, and subject matter experts. Knowledge of machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United More ❯

issues, and support Gather business requirements and translate them into scalable system solutions Maintain system integrity and drive continuous improvement Requirements: 4+ years of experience in Salesforce Administration Strong knowledge of Sales Cloud and Service Cloud Excellent communication skills able to explain technical features to non-technical users Salesforce Administrator Certification (ADM201) is preferred Confident facilitating workshops and supporting … cross-departmental users Experience with Lightning, Flows, validation rules, and permission sets Desirable: Exposure to Experience Cloud or Knowledge Management is a bonus Prior experience supporting change management or user onboarding Whats in it for you? £30,000 £40,000 salary (dependent on experience) Flexible hybrid working Collaborative culture with room for growth Ongoing learning and Salesforce More ❯

ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives, and taking responsibilities for these moving forward Be aware of and … take suitable level of responsibility that the firm's risk management frameworks are adhered to What will you need to do it? Proven experience working in a leading strategy consulting business, Big 4 firm or strategy/corporate development team in industry Strong foundational understanding of the value drivers across the Media sector Experience of leading workstreams and/… effectively and collaboratively with team members and broader stakeholders Track record of building relationships with team members, wider colleagues and clients Examples of internal responsibilities on topics like team management, technical tool insight, liaison with service suppliers etc Skills we’d love to see/Amazing Extras: Strong academic track record Evidence of strong problem-solving & analytical capabilities Structured More ❯

ensuring that they learn on the job and progress in their careers Provide timely feedback and coaching to other team members Take pro-active role in thought leadership and knowledge management activities Support the practice by proactively getting involved in internal practice matters and business development initiatives, and taking responsibilities for these moving forward Be aware of and … take suitable level of responsibility that the firm's risk management frameworks are adhered to What will you need to do it? Proven experience working in a leading strategy consulting business, Big 4 firm or strategy/corporate development team in industry Strong foundational understanding of the value drivers across the Media sector Experience of leading workstreams and/… effectively and collaboratively with team members and broader stakeholders Track record of building relationships with team members, wider colleagues and clients Examples of internal responsibilities on topics like team management, technical tool insight, liaison with service suppliers etc Skills we’d love to see/Amazing Extras: Strong academic track record Evidence of strong problem-solving & analytical capabilities Structured More ❯

a notable reputation and experience in our space (MSP/VAR/Systems Integrator). • Proven ability to manage and develop a growing, technically adept pre-sales team. • Strong knowledge of the IT landscape with a focus on enterprise IT solutions and services, with strong Cisco and Microsoft experience, yet vendor-agnostic. • Extensive experience in conducting pre-sales activities … including requirement scoping and estimation and go-to-market. • Competence in presenting to internal and external clients at C-suite and management level • Experience in designing resource, services, and managed services-led opportunities. Soft Skills: • Effective leadership, team development and mentoring capabilities. • Strong inter-company communication skills • Strong commercial acumen and business sense • Demonstrated personal drive, initiative, and flexibility. … improvement. • Coordinate with other key business units (sales, operations, finance, transition, support services, and third parties) to ensure timely and high-quality proposal submissions. • Create and maintain an effective knowledge management system to support all phases of the opportunity lifecycle, promoting standardisation, automation, and efficiency through templates and best practices. • Take responsibility for your team's development and More ❯

will contribute to seamless customer experiences. Your efforts in replicating software defects, coordinating fixes, and keeping customers informed will minimise disruptions and enhance customer retention. Additionally, by contributing to knowledge management, you will help improve the efficiency of the support process, enabling customers to resolve issues independently and enhancing MHR’s overall service reputation. Key Skills: Ability to More ❯

will contribute to seamless customer experiences. Your efforts in replicating software defects, coordinating fixes, and keeping customers informed will minimise disruptions and enhance customer retention. Additionally, by contributing to knowledge management, you will help improve the efficiency of the support process, enabling customers to resolve issues independently and enhancing MHR’s overall service reputation. Key Skills: Ability to More ❯

success Role Requirements Absolute Must-Haves: Fast learner, enthusiastic and positive Able to handle multiple opportunities simultaneously and laser-focused on winning the deal Strong experience in omnichannel, dialler, knowledge management, workforce optimisation, and conversational AI Demonstrable advanced knowledge of multiple software applications Nice Things to Impress With: Contact centre industry experience Generative AI Networking Cloud Telecoms More ❯

enabling faster, more efficient delivery of insights and innovation across the Group. What you'll do Manages the development and/or operation of significant aspects of the data management system with guidance from senior colleagues. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development … and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline. Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems. Delivers outcomes by managing others and working within established systems. Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best … and incident response. Experience with infrastructure as code (e.g., Terraform, Deployment Manager) and CI/CD pipelines. Proficiency in monitoring, logging, and observability tools (e.g., Stackdriver, Prometheus, Grafana). Knowledge of Linux systems, networking, and cloud security best practices. It would be great if you also had Experience working in DevOps environments, with a focus on automation, scalability, and More ❯

years (Apply online only) GBP/Day (Inside IR35) Key Responsibilities Good understanding and usage of the following programming languages: JAVA, .NET, Node.js, PHP, C, C++, HTML etc. Knowledge in middleware like WebLogic, WebSphere etc. Demonstrates thorough knowledge and awareness of application performance issues in complex multi-tiered environment Ability to do requirement gathering and target environment analysis … integrate Dynatrace with various supported ITSM, CI/CD and QA/Performance Testing tools Ability to create custom dashboards from the Dynatrace tool based on customer requirements Strong knowledge of APM KPIs and reporting Ability to deliver client PoC/PoV demonstrating tool benefit and capabilities Ability to document resolved issues in an effective manner for knowledge management Ability to cross-train peers with tool usage and assist in creation of best-practices More ❯

deliver operational projects, ensuring new structures, services, or processes are implemented effectively. Act as the point of escalation for complex service issues, safeguarding concerns, and formal complaints. Maintain robust knowledge management systems so the team always has the right information to deliver excellent service. What We're Looking For Proven experience as an Operations Manager or Senior Customer … verbal communication skills, comfortable engaging with stakeholders across all levels. Excellent people leadership skills, with proven ability to coach, inspire, and build high performing teams. Strong organisational and project management skills; able to juggle multiple responsibilities and set clear priorities. Proactive, solution oriented, and resilient in a fast moving environment. Experience working with NHS or partner contracts (a plus More ❯

alignment. Establish trust and credibility with prospective clients through technical expertise Continuous Improvement Track SE performance metrics (conversion rates, attach rates, cycle time). Implement scalable processes, playbooks, and knowledge management tools. Drive continuous improvement through data, feedback, and field intelligence. Analyze win/loss outcomes to identify improvement opportunities in pre-sales approach Stay current on product … features, capabilities, and implementation best practices Contribute to the development of pre-sales SKUs, methodologies and tools Share knowledge and insights with the broader pre-sales and delivery organizations Identify patterns in client requirements to inform service offering development Requirements Experience 8+ years of experience in Solutions Engineering, Pre-Sales, or similar roles at a B2B SaaS company, with … 3+ years in a leadership capacity. Experience supporting enterprise-level sales ($100K$1M+ ACV). Strong technical background Exceptional leadership, communication, and stakeholder management skills. Proven track record of scaling SE teams in high-growth environments. Comfortable working across time zones, cultures, and virtual teams. Additional Skills Experience with MEDDICC, Command of the Message, or similar sales methodologies. Self More ❯

have only used it as a monitoring tool. Key Responsibilities 1. Good understanding and usage of the following programming languages: JAVA, .NET, Node.js, PHP, C, C++, HTML etc. 2. Knowledge in middleware like WebLogic, WebSphere etc. 3. Demonstrates thorough knowledge and awareness of application performance issues in complex multi-tiered environment 4. Ability to do requirement gathering and … with various supported ITSM, CI/CD and QA/Performance Testing tools 12. Ability to create custom dashboards from the Dynatrace tool based on customer requirements 13. Strong knowledge of APM KPIs and reporting 14. Ability to deliver client PoC/PoV demonstrating tool benefit and capabilities 15. Ability to document resolved issues in an effective manner for … knowledge management 16. Ability to cross-train peers with tool usage and assist in creation of best-practices More ❯

copy. A key focus will be ensuring all content is clear, engaging, and aligned with our internal communication goals. What will you be doing? Oversee the end-to-end management of Virgin Media O2's People Intranet (SharePoint) pages, ensuring content is accurate, timely, relevant, and aligned with brand standards before publication. Write, edit, and maintain engaging content to … publication, ensuring visual consistency and clarity. Coordinate and deliver regular audits of intranet content to maintain quality, accuracy, and relevance. Support the documentation and maintenance of project processes and knowledge management for cyclical activities, ensuring continuity and compliance. Design and deliver training sessions for People Services, People Admin, and Payroll teams to equip them with the knowledge … queries effectively. We tend to look for people with: Essential Experience working in a project delivery environment, such as business readiness or PMO. Proven experience in communications or content management roles. Strong copywriting abilities with a talent for creating engaging, brand-aligned content. A proactive team player who collaborates effectively and supports others to succeed. Skilled in managing relationships More ❯

tech infrastructure now, with the potential to grow into enterprise-wide tech leadership. This role requires daily in-person attendance in Wakefield, MA. What You'll Own: Technology Ecosystem Management Map, understand, and continuously monitor all internal tools, platforms, and system integrations used across departments. Identify redundancies, manual workflows, and data silos, and recommend improvements that align with business … needs. Enterprise Systems Strategy & Enablement Define and drive a systems strategy that enables cross-functional visibility, automation, and scalability. Identify and implement overarching solutions (e.g. integration platforms, workflow management systems, data hubs) that help unify the organization. IT Operations & Infrastructure Manage core infrastructure tools and ensure the right people have the right access. Lead technology vendor management, licensing … across the organization. Execution & Enablement Translate strategic vision into tactical implementation. Collaborate with department heads to understand pain points and deliver technology solutions that drive productivity. Own system documentation, knowledge management, and IT governance processes. Manage licensing, vendor negotiations, and technology renewals. Security & Compliance Readiness Support enterprise security initiatives including SOC 2 prep, phishing simulations, data governance, and More ❯

type: Standard Business Unit: Sales & Pre-Sales & Alliances Life on the team We have a fantastic opportunity for an experienced Bid Coordinator to join our dynamic and supportive Bid Management Team at Computacenter, based in Hatfield or London on a permanent basis. If you're passionate about bid management and looking to take the next step in your … be part of a fun, collaborative team that plays a critical role in retaining and securing new business, and delivering high-quality, customer-focused proposals. At Computacenter, our Bid Management Team provides a structured and professional service across the business, ensuring every bid follows our internal processes and best practices. From initial planning to final submission, we deliver compelling … requirements. Ensure the quality and consistency of all bid documents and presentations, aligning with the bid narrative and client expectations. Support the closure of bid projects by contributing to knowledge management and updating bid content libraries for future use. With the support of a Bid Manager or Senior Bid Manager (as required), you will also: Contribute to the More ❯

exceed expectations for both our customers and our people. Key Actions Develop and align departmental strategy with operational and strategic goals Collaborate with Strategic Enablement to identify opportunities in Knowledge Management, L&D, and Operational Effectiveness Integrate AI, speech, and text analytics into QA processes Measure departmental impact on performance and enablement outcomes Anticipate regulatory/internal risks More ❯

exceed expectations for both our customers and our people. Key Actions Develop and align departmental strategy with operational and strategic goals Collaborate with Strategic Enablement to identify opportunities in Knowledge Management, L&D, and Operational Effectiveness Integrate AI, speech, and text analytics into QA processes Measure departmental impact on performance and enablement outcomes Anticipate regulatory/internal risks More ❯