of BI capability in-house, delivering accurate and timely data to support decision making and provide operational insight to headquarters. It ensures alignment with business and technical requirements, supporting processimprovement by ensuring data integrity, automation, and innovation, while maintaining and evolving BI solutions in line with ongoing stakeholder needs. The main responsibilities include: BI System Development & Maintenance … Transition: Lead the transition of BI services from the shared IT function to an internal capability, ensuring the design, implementation, and ongoing management of a fully independent BI environment. ProcessImprovement, Automation & Innovation: Identify and drive ongoing enhancements to BI systems and processes, including automation opportunities, to improve efficiency, responsiveness, and leverage emerging technologies that meet evolving business … warehouse architecture, modelling, and optimisation. Familiarity with BI platforms including Business Objects, Pan Intelligence, or similar reporting/visualisation tools (e.g., Power BI, Tableau, Qlik). Knowledge of robotic process automation (e.g., UIPath) in data workflows desirable. Additional qualifications in project or change management (e.g., PRINCE2, Lean Six Sigma, ITIL Foundation) are advantageous. Stellantis is proud to be an More ❯
back modules within the internal ETRM (Energy Trading and Risk Management) platform, as well as associated integrated systems and features. The role also involves second-level production support and processimprovement initiatives. Key Responsibilities Business Analysis Deliver a high standard of service to business users, with a strong customer satisfaction and hypercare mindset. Support the Product Owner in More ❯
Select how often (in days) to receive an alert: ProcessImprovement Senior Manager (Program Nova) ProcessImprovement Senior Manager (Program Nova) Haddenham (UK), Hunt Valley (US) - hybrid model Position Overview Working as a member of the Program team under the general supervision of the Global Process Owner, the primary purpose of this role is to … work as a business partner to provide leadership, direction and functional expertise to establish and execute a data driven approach to continuous improvement, delivering a large-scale program and creating a world-class high-performance organization. The ProcessImprovement Senior Manager is responsible for driving efficiency improvements within the assigned process domain (Payroll, Time Management or … Benefits) by developing process standardization strategy & leading process improvements in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6Sigma as well as providing insights into industry best practice tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. Key Responsibilities • Operational excellence More ❯
Charter by owning strategic initiatives that improve service delivery quality, consistency, and efficiency. Drive Program Governance including roadmap creation, milestone tracking, KPI alignment, and stakeholder reporting. Identify and implement process improvements across key operational domains (e.g., case management, escalations, routing, automation). Collaborate cross-functionally with engineering, support delivery, finance, partner management, and customer experience teams to ensure alignment … and performance management. Exceptional communication, stakeholder management, and problem-solving skills; ability to manage ambiguity and influence without direct authority. Experience with Six Sigma, PMP, Lean, Agile, or other processimprovement methodologies is a plus. Proficiency in tools like Excel, Power BI, Azure DevOps, or similar platforms. Microsoft is an equal opportunity employer. All qualified applicants will receive … applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where More ❯
with defined processes and performance metrics. Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training. Manage other operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency and accessibility. Collaborate with stakeholders to establish KPIs that … financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers and Project Managers by ensuring consistent application of governance processes and best practices. Drive a culture of continuous improvement by identifying areas for process … analysis to highlight trends, issues, and opportunities for improvement. Stakeholder Satisfaction: Positive feedback from key stakeholders on the quality, clarity, and usefulness of performance reporting and governance processes. Continuous Improvement: Measurable enhancements in operational efficiency, driven by process optimisation and best practice adoption. What you've done so far Bachelor's degree in Business Administration, Operations Management, Project More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Implement and maintain a controlled governance structure for financial planning and decision-making. Ensure that all financial activities are conducted within a framework of strong internal controls and compliance. ProcessImprovement: Identify and implement process improvements to enhance financial efficiency and accuracy. Team Leadership: Lead, mentor, and develop the finance operations team, fostering a culture of high More ❯
will apply your quantitative, problem solving and client service skills to support the various business units and clients. You will also play a key role in suggesting and implementing process improvements for the team to mitigate risks and enhance the overall client experience. JOB SUMMARY AND RESPONSBILITIES: Data Analysis and ProcessImprovement: •Analyze trade lifecycle and operational More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
Select how often (in days) to receive an alert: Senior Process Management Consultant Location: UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham Job-ID: 213483 Contract type: Standard Business Unit: Information Technology Life on the team Senior Process Management Consultant Responsible for defining and improving processes within Group IS through high-level consultancy and contribute … to implement our IT Operating Model. Lead and implement processimprovement initiatives triggered notably by the CI function ensuring optimisation of IT processes and the elimination of inefficiences. What you'll do The Senior Process Management Consultant will collaborate with cross-functional teams, mentoring staff, and providing strategic insights to enhance overall performance. Transformation Programme The purpose … industry-leading practices such as ITIL, Agile, or DevOps to improve efficiency, decision making approach using RASCI/RAPID, coaching operational teams to embed their processes, ensure adoption of process definition and new ways of working through cascading process definitions and maps, and liaising with Continuous Improvement members of the ITOM and CI team. Working with the More ❯
M3, Manchester, United Kingdom Hybrid / WFH Options
LocalJobs4U
About the Company We are a forward-thinking organisation based in Manchester, committed to optimising business performance through data-driven insights and process improvements. As part of our continued growth, we are seeking a motivated Junior Business Analyst to join our team. This is an excellent opportunity for someone with strong analytical skills who is eager to gain practical … business problems, structured training, and the opportunity to contribute to meaningful projects. Key Responsibilities Assisting in the collection and analysis of business data to identify trends and opportunities Supporting processimprovement initiatives and workflow optimisation Gathering and documenting stakeholder requirements for business solutions Assisting in the preparation of reports, dashboards, and presentations for decision-makers Conducting competitor and … market research to support strategic planning Collaborating with teams to implement process changes and track progress Monitoring key performance indicators (KPIs) and providing insights to improve efficiency Keeping up to date with industry best practices and business analysis methodologies Who We Are Looking For A degree in Business, Finance, IT, or a related field Strong analytical and problem-solving More ❯
interpersonal skills. Key job responsibilities Create, influence and execute a vision to measure investments across Commercial sector Partner with business team to implement new processes (controllership) and drive the improvement of existing processes Ownership of key reporting metrics (KPI's) and narratives to help business partners understand areas of growth as well as opportunity for engagement BASIC QUALIFICATIONS Bachelor … s degree in engineering, statistics or business, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance) Experience in tax, finance or a related analytical field Experience applying key financial performance indicators (KPIs) to analyses Experience in creating process improvements with automation and analysis Experience in identifying, leading, and executing opportunities to … or simplify finance or business tools and processes Experience with advanced use of SQL for data mining and business intelligence PREFERRED QUALIFICATIONS MBA, or CPA Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and More ❯
to join our Customer Operations function. This role is embedded within the Payments and Collections function and plays a crucial part in using data to identify trends, support operational improvement, and deliver better outcomes for our customers and frontline teams. This role suits someone who thrives on making data accessible and actionable, with excellent SQL skills, a strong eye … for process efficiency, and a natural ability for storytelling through data. You'll be expected to work closely with operational leaders to uncover insights and recommend improvements, while also collaborating with the central Data team to ensure scalable, reliable reporting. Key Stakeholders: Senior Leader Heads of Departments Tech Leadership Payment and Collections Teams Customer Operations Teams Compliance, Risk & Regs … historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt exposure • Present findings on seasonal or customer-segment payment behaviours, highlighting opportunities for process optimisations • Work closely with the finance team to ensure operational and financial outputs are aligned. ProcessImprovement & Automation • Identify manual or repetitive data preparation tasks and collaborate More ❯
stakeholders to design and deliver tailored customer service solutions that drive business outcomes and elevate the overall customer experience. By leveraging your analytical skills, you will identify areas for processimprovement and implement efficient, scalable solutions to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience … management, role-based access control, and customization. Ability to manage implementation projects, including project planning, timeline management, and resource allocation. Ability to analyze business processes and identify areas for improvement, with understanding of customer service operations and industry-standard frameworks. Your responsibilities: Configure and implement Sprinklr Modern Care solutions for the client. Analyze business requirements and design solutions to … meet client needs. Collaborate with cross-functional teams to ensure successful project delivery. Provide technical support and training to clients. Develop and maintain technical documentation. Identify areas for processimprovement and implement efficient solutions. Manage and prioritize multiple projects simultaneously. Communicate technical information to non-technical stakeholders. Troubleshoot technical issues and resolve problems. Map Sprinklr functionality to establish More ❯
processes rapidly, can work with little supervision and is capable of delivering outstanding work at all times. DUTIES: Analyze, document and prioritize business requirements in cooperation with key users, process owners and business leaders. Analyze, model and document current-state and future-state business processes. Develop functional test plans and user acceptance test plans and scenarios. Coordinate functional and … technical support and liaison to designated IT personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules. Design and implement process improvements and system enhancements that conform to industry and application best-practices. Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant … business area processimprovement projects and complex product installations. Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice solutions. Maximize the utilization of existing business applications and technologies to meet business requirements and to improve the leverage of IT assets. More ❯
and aligned with business needs. Troubleshoot and resolve HRIS-related issues in collaboration with IT support teams. Conduct regular system audits to ensure data accuracy and integrity. Business Requirements & ProcessImprovement Collaborate with HR leadership and stakeholders to identify business requirements and translate them into technical solutions. Analyse current HR processes and workflows to identify opportunities for automation … and process improvements. Design, document, and implement new workflows and features that enhance HR operational efficiency. Data Analysis & Reporting Develop, analyse, and deliver HR reports and dashboards that provide insights into HR operations (e.g., turnover, diversity, headcount, compensation). Ensure accurate and timely delivery of HR metrics and reporting to HR leadership and management. System Support & Training Provide end More ❯
seeking a proactive Business Analyst to join our team to manage customer change requests in the scholarly academic publishing space. This role requires strong customer interaction , requirements gathering , and process analysis skills. The ideal candidate will have experience working with academic publishing workflows and an ability to collaborate with stakeholders across the organization to deliver solutions that meet customer … systems. Conduct discovery sessions, interviews, and surveys to capture customer needs, pain points, and expectations. Translate customer requirements into clear, actionable specifications for the development and design teams. Business Process Analysis: Analyse existing publishing workflows, identify inefficiencies or bottlenecks, and propose optimized solutions. Collaborate with technical teams to ensure that any changes align with system capabilities and scalability needs … lifecycle of the request. Proactively provide updates to stakeholders, highlight risks, and manage any changes to project scope. Documentation & Reporting: Create detailed business requirement documents (BRDs), user stories, and process flow diagrams to clearly communicate customer needs. Maintain and update product documentation, ensuring that all changes are tracked and requirements are met. Develop testing and acceptance criteria in collaboration More ❯
seeking a proactive Business Analyst to join our team to manage customer change requests in the scholarly academic publishing space. This role requires strong customer interaction , requirements gathering , and process analysis skills. The ideal candidate will have experience working with academic publishing workflows and an ability to collaborate with stakeholders across the organization to deliver solutions that meet customer … systems. Conduct discovery sessions, interviews, and surveys to capture customer needs, pain points, and expectations. Translate customer requirements into clear, actionable specifications for the development and design teams. Business Process Analysis: Analyse existing publishing workflows, identify inefficiencies or bottlenecks, and propose optimized solutions. Collaborate with technical teams to ensure that any changes align with system capabilities and scalability needs … lifecycle of the request. Proactively provide updates to stakeholders, highlight risks, and manage any changes to project scope. Documentation & Reporting: Create detailed business requirement documents (BRDs), user stories, and process flow diagrams to clearly communicate customer needs. Maintain and update product documentation, ensuring that all changes are tracked and requirements are met. Develop testing and acceptance criteria in collaboration More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Gen II Fund Services
between Fenergo and other enterprise applications, ensuring data accuracy and consistency across systems. Support testing of new features and enhancements, ensuring minimal disruption to daily operations. Identify opportunities for process improvements and automation within the Fenergo platform and collaborate with stakeholders to implement solutions. Assist in preparing reports and data extraction from Fenergo for analysis, audits, and decision-making. More ❯
is, there is something magical and unmistakeable about each one of them. This exciting role has 3 main areas of focus: identifying business needs within the finance department, leading process reviews, defining change requirements and supporting the delivery of business initiatives in IT systems. The Business Analyst will work on multiple projects touching all areas of the business and …/partners to ensure the successful delivery of solutions and that they continue to remain fit for purpose. You'll be: Creating meaningful documentation, engaging in research and investigating processimprovement opportunities (eitherfor standalone enhancements or as part of a larger program). Performing data mapping to identify and validate relationships, sources and target systems, while maintaining comprehensive … and implementation plans, transitioning from current to future state, identifying key systems and integrations. Requirements Gathering and Analysis: Collaborating with stakeholders to gather requirements, analyse business processes, and identify improvement opportunities. You'll document business requirements through interviews, workshops and analysis, becoming a trusted and empathetic partner. Translating business requirements into logical specifications for development teams. Reviewing business requirements More ❯
to join our Global Legal Operations team. As part of EY's Global General Counsel's Office (Global GCO), you will play a pivotal role in driving technology and process innovation across our legal teams worldwide. This is an opportunity to leverage your technical expertise to transform legal operations, enabling informed decision-making and fostering continuous improvement through … and inform strategic decisions within the legal department. Design and implement sophisticated reporting tools, metrics, and dashboards to track and enhance legal operations performance. Lead the administration and continuous improvement of core legal technology systems, focusing on automation and process efficiency. Spearhead the integration of new legal tech solutions, from requirements analysis to deployment, ensuring seamless adoption and … maximum impact. Develop comprehensive knowledge management resources, including user manuals, training materials, and process documentation, to support legal technology initiatives. Deliver expert training and support to legal professionals on the latest technology tools and best practices, fostering a culture of tech-savviness and innovation. Optimize legal workflows through automation, enhancing compliance, and driving efficiency across all legal processes. Identify More ❯
You'll help us scale smarter by embedding robust metrics, building intelligent processes, and sharing insights that unlock growth. Our remit includes core financial planning, but extends further-driving processimprovement, enabling AI adoption, and facilitating knowledge sharing through data. We empower decision-makers with deep, data-driven insights that illuminate the path to sustainable value creation. Put … People, Finance, and other central teams to understand their data needs and design solutions that align with their strategic objectives. Manage and prioritise incoming data requests: Own the intake process, ensuring that requests are triaged, responded to promptly, and balanced against ongoing priorities. Maintain and quality-assure standard reports: Ensure dashboards and recurring reports are accurate, well-documented, and … s degree in Finance, Economics, or another quantitative field (e.g., Mathematics, Physics, Engineering), or equivalent practical experience. 3+ years of experience in a highly analytical role. We embed continuous improvement into how we design and scale processes. You should be able to review processes, identify inefficiencies, and improve them with a bias for simplification. A passion for leveraging data More ❯