Work closely with QA and Product teams. Act as an expert in a number of knowledge areas and encourage the development and sharing of knowledge within the organisation. Identify processimprovement opportunities and act on them accordingly. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Collaborate with the Head of Engineering on recruitment and on-boarding … members. Communicate up to Exec level, clearly, concisely and with authority and confidence. Communicate effectively with non-technical stakeholders using clear, non-technical language. Encourage a culture of continuous improvement within your team and across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system More ❯
plays a pivotal role in maintaining the stability, security and performance of the companys IT systems. It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best. The Role This role leads a small but high performing team, focused on the following … and networking. Ensure regular patching, updates and endpoint compliance. Support the deployment and testing of configuration and policy changes. Service Delivery ie own the service delivery KPIs, and drive processimprovement through ITIL aligned practices. Produce weekly operational reports. Governance, Security and Compliance ie Support Cyber Essentials Plus and ISO 27001, ensure adherence to patching, backup and endpoint More ❯
Chandler's Ford, Eastleigh, Hampshire, England, United Kingdom
Hartley Resourcing
a pivotal role in maintaining the stability, security and performance of the company’s IT systems. It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best. The Role This role leads a small but high performing team, focused on the following … and networking. Ensure regular patching, updates and endpoint compliance. Support the deployment and testing of configuration and policy changes. Service Delivery – ie own the service delivery KPIs, and drive processimprovement through ITIL aligned practices. Produce weekly operational reports. Governance, Security and Compliance – ie Support Cyber Essentials Plus and ISO 27001, ensure adherence to patching, backup and endpoint More ❯
procurement of hardware and services, including raising purchase orders. Respond to and prioritise service desk incidents efficiently, maintaining a high level of service. Proactively identify opportunities for automation and processimprovement to reduce future support requests. Train and support end users with patience, professionalism, and clear communication. Skills and Experience Minimum of 2 years' experience in IT support … in exploring how AI and automation can enhance service delivery, reduce manual workloads, and modernise IT operations. Willingness to learn and implement innovative solutions as part of a continuous improvement mindset. Benefits Include: Colleague Referral Scheme (£500 - £1000) • A range of Mercedes Benz training and leadership programmes • Platinum Plus Rewards Scheme • Colleague Car Purchase Scheme • Eye care Vouchers • Life More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid/Remote Options
Brightwell
and methodologies to keep solutions modern, efficient, and competitive. Oversee the delivery of business-as-usual (BAU) reporting, ensuring accuracy, timeliness, and stakeholder satisfaction. Drive efficiency through automation and processimprovement using tools such as SQL, Python, and Databricks, with a focus on building scalable, future-proof systems. Collaborate with stakeholders to understand challenges and identify opportunities where … skills and experience in leading and developing data teams. Excellent communication and stakeholder management skills. Strong technical skills in data analysis, reporting tools (e.g. SQL, Python, Excel), data quality improvement, and reports automation. Ability to manage multiple priorities and deliver under pressure. Desirable Knowledge of pensions administration systems and data structures (IntelliPen experience is highly desirable). Experience in More ❯
Agile IT Service Manager About the role We need someone who doesn’t just “do process” but owns it . Someone who can take IT service management from “tick-box” to “value-add.” If you’re the type who enjoys telling people what ITIL says without actually making it work in real life, this isn’t for you. Details … change. What you’ll actually do: Own service management processes like they’re your personal brand. Run analytics that tell a story, not just fill a dashboard. Implement continuous improvement that people notice (and thank you for). Be the calm in the storm as Major Incident Manager (on a rota, not 24/7 hero mode). Educate … teams so they understand why process isn’t a four letter word. Explore ServiceNow modules like a curious tech detective. Help us nail audits and accreditations without breaking a sweat. Stay plugged into industry trends so we’re ahead, not playing catch-up. What we’re looking for: ITIL Certifications with the adapt and adopt mentality (this is far More ❯
Steeton, Keighley, West Yorkshire, England, United Kingdom
Corriculo Ltd
Manager, you’ll lead a skilled technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving processimprovement, and ensuring smooth day-to-day operations within a 24/7 support environment. You’ll oversee incident management, service delivery, and continuous improvement - ensuring customers … Strong experience leading a customer-facing IT support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What’s Next? If you’re an experienced Service Desk professional More ❯
skills. Solid understanding of and demonstrated hands-on experience with Microsoft Project, Visio, Office Suite, and SharePoint. Experience managing Enterprise IT (Desktop), ITIL, Information Assurance, Remote Support, Mobile, and ProcessImprovement projects. Ability to analyse problems with a flexible and creative approach, manage complex tasks and adapt to rapidly changing requirements. Information Technology degree, or equivalent. Project management More ❯
Plans Ability to create test estimates, budgets, and define/build reusable testing assets for large/complex projects Experience in defining standard quality engineering architecture, methodology, technical and processimprovement, and tools across engagements Demonstrable ability to improve quality practices across the software delivery lifecycle including integration into project management methodologies Leadership Responsibilities Lead a team of More ❯
Plans • Ability to create test estimates, budgets, and define/build reusable testing assets for large/complex projects • Experience in defining standard quality engineering architecture, methodology, technical and processimprovement, and tools across engagements • Demonstrable ability to improve quality practices across the software delivery lifecycle including integration into project management methodologies Leadership Responsibilities • Lead a team of More ❯
Birmingham, West Midlands, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
Support code releases, upgrades, and migrations to Azure PaaS and related services. Collaborate with global teams to enhance security, resilience, and performance of IT systems. Contribute to infrastructure documentation, processimprovement, and automation initiatives. Ensure adherence to IT governance, compliance, and best practice standards. Apply now to speak with Phoebe Rees at VIQU IT in confidence. Do you More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
Support code releases, upgrades, and migrations to Azure PaaS and related services. Collaborate with global teams to enhance security, resilience, and performance of IT systems. Contribute to infrastructure documentation, processimprovement, and automation initiatives. Ensure adherence to IT governance, compliance, and best practice standards. Apply now to speak with Phoebe Rees at VIQU IT in confidence. Do you More ❯
Wokingham, Berkshire, England, United Kingdom Hybrid/Remote Options
Pontoon
Support external engagement activity such as webinars, forums, and Q&A sessions. Act as a customer-facing contact for skip rate data and insights. Contribute to ongoing transparency and processimprovement initiatives. About You Proven experience in operational data analysis. Excellent communication skills, able to present complex data clearly. Strong stakeholder engagement experience (internal and external). Self More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Akkodis
user issues across global business units Work with finance and IT teams to improve data flows and reporting accuracy Run regular health checks and recommend opportunities for automation and processimprovement Assist with integrations between EPM and other enterprise systems Support the finance team during key planning and reporting cycles Collaborate with international teams to align EPM practices More ❯
the FinTech landscape. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Strategic mindset with a hands-on, data-driven approach. Passionate about innovation, processimprovement, and candidate experience. Proficient in modern ATS systems, sourcing tools, and recruitment analytics. What s on Offer Competitive salary and performance-based bonus Hybrid working model (London More ❯
Portsmouth, England, United Kingdom Hybrid/Remote Options
Cloud People
engineering teams to enhance visibility, automation and telemetry Supporting incident response and coordinating remediation across teams Producing detailed incident reports and contributing to client communications Driving SOC maturity through processimprovement and knowledge sharing What You’ll Bring 2 to 4 years of experience in a SOC, CSIRT or cyber defence environment Strong understanding of attack methodologies such More ❯
Berkshire, England, United Kingdom Hybrid/Remote Options
AWE PLC
like you to have experience in some of the following: Attention to detail and strong organisational skills. Knowledge of Workday, SABA, ServiceNow, Oracle or equivalent HRIS technologies. Knowledge of processimprovement through the employee life cycle. Experience with HRIS systems. Familiarity with employee lifecycle processes and techniques. Strong problem-solving skills and attention to detail. Analytical capabilities and More ❯
City of London, London, United Kingdom Hybrid/Remote Options
KPMG UK
Finance Transformation offering, staying abreast of industry trends and emerging technologies. What will you need to do it? Strong understanding of Insurance industry trends and regulations. Experience in Finance processimprovement and automation (e.g., financial reporting, transactional processing, financial planning & analysis). Familiarity with finance transformation technologies (e.g., ERP systems, data analytics tools, cloud platforms). Proven project More ❯
Finance Transformation offering, staying abreast of industry trends and emerging technologies. What will you need to do it? Strong understanding of Insurance industry trends and regulations. Experience in Finance processimprovement and automation (e.g., financial reporting, transactional processing, financial planning & analysis). Familiarity with finance transformation technologies (e.g., ERP systems, data analytics tools, cloud platforms). Proven project More ❯
Banbury, Oxfordshire, United Kingdom Hybrid/Remote Options
Chiltern Railways
threats. Serve as a subject matter expert in vulnerability management for incident response and risk assessments. Oversee patching compliance and report/escalate vulnerabilities for remediation. Security tooling and ProcessImprovement Manage the deployment of new security tools, ensuring existing tools are maintained and tuned. Identify gaps, implement enhancements, and drive automation for continuous improvement. Integrate tools with More ❯
Hook Norton, Oxfordshire, United Kingdom Hybrid/Remote Options
Chiltern Railways
threats. Serve as a subject matter expert in vulnerability management for incident response and risk assessments. Oversee patching compliance and report/escalate vulnerabilities for remediation. Security tooling and ProcessImprovement Manage the deployment of new security tools, ensuring existing tools are maintained and tuned. Identify gaps, implement enhancements, and drive automation for continuous improvement. Integrate tools with More ❯
Finance, Procurement and Projects modules. Working alongside functional and technical experts, youll act as the bridge between business stakeholders and technology teams to drive effective Oracle EBS enhancements and process improvements. Key Responsibilities: Lead the change portfolio across Oracle EBS (R12) Manage and deliver EBS-related change projects end-to-end Collaborate with finance and procurement teams to design More ❯
UCP 600, ISBP) and internal policies. Liaise with clients, internal teams, and banking partners. Maintain accurate records, support reconciliations, and assist with risk and KYC checks. Identify and implement process improvements for operational efficiency. Requirements Graduate degree (Finance, Business, or related field) - not essential but preferred. 2-10 years of experience in trade finance or banking operations (internships accepted More ❯
client, a leading city-based insurance broker, is seeking a Head of Change to lead a portfolio of IT transformation projects - including platform migrations, infrastructure upgrades, acquisition integrations, and process improvements. Responsibilities The successful candidate will be responsible for planning and delivering IT change programmes aligned with business strategy, managing the overall change portfolio, and embedding strong governance and More ❯
primary contact for indirect tax across the Americas and EMEA. Advise on VAT/GST implications for new business initiatives, supply chain, telecoms, and cloud infrastructure. Drive automation and process improvements to strengthen tax governance and efficiency. Partner with Finance on accruals, provisions, and internal controls. Manage registrations, compliance, filings, and reconciliations across jurisdictions. Lead indirect tax audits and More ❯