176 to 200 of 247 Service Design Jobs in England

and ensure execution of any contracting policies, procedures and guidelines. The ideal candidate will be hard-working, motivated and resilient, with demonstrable experience working within a fast paced, demanding service design/delivery environment. Relevant experience gained from a commercial legal and/or a leading procurement technology company or a leading in-house procurement CoE team. Understanding … that enhance the broader procurement and commercial ecosystem, ensuring alignment in delivery and minimizing redundancy or gaps in functionality. Client Enablement: Collaborate with commercial/pre-sales teams to design compelling solution proposals and implementation plans. Participate in client engagements, define best practices and support clients in implementation of those if requested . Innovation and AI Enablement: Evaluate and … support implementation of innovative technologies, including agentic AI, to enhance contract review, negotiation, risk flagging, and metadata extraction. Lead the functional design and implementation of intelligent contract features, ensuring they are fit-for-purpose and deliver business value. Change Management: Lead change management for CLM-related initiatives. Ensure high user adoption through effective communication, training, and stakeholder engagement. Develop More ❯

benchmarking and delivering actionable sourcing insights to drive continuous value creation. The ideal candidate will be hard-working, motivated and resilient, with demonstrable experience working within a fast paced service design/delivery environment. Relevant experience in a leading procurement technology provider, in-house procurement Centre of Excellence, or a strategic sourcing function. Familiarity with commercial terms and … that enhance the end-to-end sourcing experience and ensure alignment, efficiency, and functional completeness across the procurement ecosystem. Client Enablement: Collaborate with commercial/pre-sales teams to design compelling solution proposals and implementation plans. Participate in client engagements, define best practices and support clients in implementation of those if requested. Innovation and AI Enablement: Evaluate and support … the implementation of innovative sourcing technologies, including agentic AI, to enhance sourcing event creation, supplier engagement, bid analysis, and decision-making. Lead the functional design and rollout of intelligent sourcing features, ensuring they are purpose-built and deliver measurable business value. Proactively scout the market for emerging tools and capabilities to keep the sourcing ecosystem at the forefront of More ❯

in York. This exciting new role is responsible for managing the full lifecycle of one or more critical IT services within the Applications Team. This includes responsibility for application design, implementation, operation, improvement, and retirement stages. Your new role The post holder will act as a subject matter expert for assigned platforms and services, and will provide advanced support … and development.They will be expected to lead technical improvements, deliver scalable business applications, and ensure systems are flexible, integrated, and aligned to user needs. They will also contribute to service strategy, stakeholder engagement, road mapping, and the introduction of new technologies and the design and monitoring of SLAs.The role requires confidence in applying application development principles, supporting end … to-end service design, and aligning delivery with agile methodologies were appropriate. What you'll need to succeed Excellent communication and stakeholder skills Significant experience configuring, administering, and supporting applications Experience of CRM/Microsift Dynamics and Power Automate would be highly desireable Strong technical knowledge in enterprise application ecosystems, including API integration, relational databases (e.g. SQL Server More ❯

in York. This exciting new role is responsible for managing the full lifecycle of one or more critical IT services within the Applications Team. This includes responsibility for application design, implementation, operation, improvement, and retirement stages. Your new role The post holder will act as a subject matter expert for assigned platforms and services, and will provide advanced support … and development.They will be expected to lead technical improvements, deliver scalable business applications, and ensure systems are flexible, integrated, and aligned to user needs. They will also contribute to service strategy, stakeholder engagement, road mapping, and the introduction of new technologies and the design and monitoring of SLAs.The role requires confidence in applying application development principles, supporting end … to-end service design, and aligning delivery with agile methodologies were appropriate. What you'll need to succeed Excellent communication and stakeholder skills Significant experience configuring, administering, and supporting applications Experience of CRM/Microsift Dynamics and Power Automate would be highly desireable Strong technical knowledge in enterprise application ecosystems, including API integration, relational databases (e.g. SQL Server More ❯

services, information security and providing managed services to Public Sector organisations. Managing and assisting in the delivery of customer demonstrations of products and services, coordinating with product development and service resources to align product/service design with customers business requirements. You will translate technical capabilities of a products or services into end user/customer business … services and concept documentation are successfully handed over to the Operations teams to ensure a smooth transition of service. Working with cross functional teams, outsourcing contracts, contract schedules, managed service commercial principles. Experience of data driven technology stacks including Docker, Kubernetes and Kafka, data structures including both SQL and Non-SQL such as Elastic and Mongo, experience with programming More ❯

services, information security and providing managed services to Public Sector organisations. Managing and assisting in the delivery of customer demonstrations of products and services, coordinating with product development and service resources to align product/service design with customers’ business requirements. You will translate technical capabilities of a products or services into end user/customer business … services and concept documentation are successfully handed over to the Operations teams to ensure a smooth transition of service. Working with cross functional teams, outsourcing contracts, contract schedules, managed service commercial principles. Experience of data driven technology stacks including Docker, Kubernetes and Kafka, data structures including both SQL and Non-SQL such as Elastic and Mongo, experience with programming More ❯

the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop … anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. Preferred More ❯

the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop … anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. Preferred More ❯

Opportunity to be a part of The MHRA's Digital & Service Design team In Leeds Excellent opportunity for career growth and development About Our Client The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The … and or Scrum Alliance Scrum Master qualification mandatory. You will hold a relevant degree or have equivalent relevant experience for the role. The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here . Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile … contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here . Successful candidates must pass a disclosure and barring security check as well as animal More ❯

driving force behind the modernisation of critically important systems for M&S, as we scale. As a technical leader, you will be collaborating with multiple multi-functional teams to design, build, and maintain the software that powers our fulfilment operations: order and returns management, fulfilment optimisation, stock management, in-store fulfilment and collections, supplier and carrier management. Your expertise … of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that … support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Your key accountabilities will include: Lead technical excellence from design to operations and launch of core product features or strategic programmes Drive technical direction and influence our overall strategy informing decisions on both Technology and Product investments as well More ❯

driving force behind the modernisation of critically important systems for M&S, as we scale. As a technical leader, you will be collaborating with multiple multi-functional teams to design, build, and maintain the software that powers our fulfilment operations: order and returns management, fulfilment optimisation, stock management, in-store fulfilment and collections, supplier and carrier management. Your expertise … of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that … support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Your key accountabilities will include: Lead technical excellence from design to operations and launch of core product features or strategic programmes Drive technical direction and influence our overall strategy informing decisions on both Technology and Product investments as well More ❯

support them to rationalise highly complex technical information transforming it into understandable content for others to work with What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development … Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered … lifecycle of a security solution implementation, including technical and non-technical aspects. This includes the migration of services across suppliers and closely with Technical Architects ensuring the solution and service design is successfully translated, built delivered and operated to meet security and business requirements11. Supports the strategic direction of the Cyber security operation function by assisting with the More ❯

skilled Performance Analyst to join our digital team in supporting the continuous improvement of public services through data. Develop, maintain, and improve performance dashboards to support decision-making and service improvement. Use tools such as Google Analytics , BigQuery , and Microsoft Clarity to analyse user behaviour and engagement. Apply strong analytical skills to uncover trends, issues, and opportunities within user … interaction data. Write advanced SQL queries to access and manipulate data, particularly within Google Cloud Platform (GCP) and tools such as Dataform . Work with service teams and stakeholders to communicate insights effectively — turning complex data into clear, actionable stories. Collaborate across disciplines to ensure data and performance insights are central to service design and delivery. Contribute … long-term strategic goals. Support SEO and digital content strategies to improve discoverability and reach of our services. Essential Skills and Experience Experience designing and maintaining dashboards that support service performance and continuous improvement. Proficiency in using Google Analytics , BigQuery , and MS Clarity for digital performance analysis. Strong analytical and problem-solving skills , with the ability to interpret data More ❯

skilled Performance Analyst to join our digital team in supporting the continuous improvement of public services through data. Develop, maintain, and improve performance dashboards to support decision-making and service improvement. Use tools such as Google Analytics , BigQuery , and Microsoft Clarity to analyse user behaviour and engagement. Apply strong analytical skills to uncover trends, issues, and opportunities within user … interaction data. Write advanced SQL queries to access and manipulate data, particularly within Google Cloud Platform (GCP) and tools such as Dataform . Work with service teams and stakeholders to communicate insights effectively — turning complex data into clear, actionable stories. Collaborate across disciplines to ensure data and performance insights are central to service design and delivery. Contribute … long-term strategic goals. Support SEO and digital content strategies to improve discoverability and reach of our services. Essential Skills and Experience Experience designing and maintaining dashboards that support service performance and continuous improvement. Proficiency in using Google Analytics , BigQuery , and MS Clarity for digital performance analysis. Strong analytical and problem-solving skills , with the ability to interpret data More ❯

We're looking for a curious, collaborative and creative, Senior UI/Visual Designer with an impeccable eye for beauty to join our independent design agency in Shoreditch. As a Senior Designer, you'll help define the future of our digital output, shaping remarkable experiences for brands across sectors like tech, healthcare, wellness, and automotive. You'll lead visual … design excellence across platforms, from beautiful UI systems to emotionally engaging motion design and 3D prototypes. You'll mentor others, influence the creative direction, and collaborate with some of the world's best designers, developers, anthropologists, strategists, and engineers. Oh, and you'll make work that pushes boundaries, challenges perceptions, and - occasionally - changes the world. Your profile We … You've honed your skills in a fast-paced, creative agency environment, where you've delivered high-impact work across a range of industries. ID Background Welcome: Your industrial design (ID) background brings unique dimensional thinking to screen-based experiences. Cross-Disciplinary Fluent :You understand 3D, motion, and storytelling - bridging the gap between tactile and digital. Visionary Thinker :You More ❯

Manage new product introductions, vendor evaluations, and portfolio maintenance. Oversee the sunsetting and retirement of outdated products. Ensure technical, sales, and commercial readiness across the portfolio. Operational Excellence Define service architecture including APIs, SLAs, and technical documentation. Ensure security, sustainability, and compliance standards are met. Support training, onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin … to agile methodologies and proposition testing. Core Competencies Product Lifecycle & Roadmap Development Mobile Network & Device Expertise Customer Insight & Persona Development Business Case & Financial Modelling Vendor & Partnership Management Technical Documentation & Service Design Agile Project Management & Prioritisation Marketing Strategy & Sales Enablement Data Analysis & Performance Monitoring Leadership, Mentoring & Team Collaboration What We Offer: 33 days holiday (inclusive of bank holidays), plus … one day for each full calendar year you are employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services More ❯

Senior Service Designer London £60,000 - £70,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least … years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches … service. Your ideal background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯

Senior Service Designer London £60,000 - £70,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least … years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches … service. Your ideal background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯

Senior Service Designer Multiple Locations UK Wide £57,000 - £64,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at … least 4-5 years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations … service. Your ideal background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯

product offerings that enhance supplier lifecycle management to our clients. The ideal candidate will be hard-working, motivated and resilient, with demonstrable experience working within a fast paced, demanding service design/delivery environment. Relevant experience gained from a leading procurement technology company or a leading in-house procurement CoE team and understanding of technical concepts such as More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

and Glasgow. About the job Job summary Help shape the future of energy through impactful digital solutions. Ofgem is seeking a talented Software Developer (Ivanti) to join our Enterprise Service Operations team within the Digital, Data and Security Services (DDSS) directorate. This is a unique opportunity to contribute to the development and optimisation of our Ivanti platform as we … level up our service management practices and look to enable new service capabilities to support our business per our digital strategy. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people. We're offering an initial 1-year … OFGEM are efficient, secure and user-focused and that digital exploitation is a core strategic focus. In this role, you'll be instrumental in managing and enhancing our Ivanti Service Manager platform. Working in a multidisciplinary service management team, you'll design and implement solutions and workflows that streamline business processes, improve user experience, and deliver measurable More ❯

will be doing:- Contribute to the successful delivery of strategic initiatives by supporting all phases of the project lifecycle — from initial strategy and planning through to execution and implementation. Design, implement, and manage strategic project plans to keep senior leadership informed on critical business initiatives, collaborating with key stakeholders to define scope and establish target outcomes. Plan and lead … workshops and working groups to gather stakeholder feedback, driving ongoing process improvement and optimization. Collaborate with business leads or work independently to design effective solutions —operational or technical—that address identified requirements. What we are looking for:- You will have prior consulting experience (2+ years) , ideally within change and transformation and will ideally have exposure to working in a … functional initiatives with clear milestones, change management, and measurable outcomes. Stakeholder Management – Proven ability to work effectively across diverse teams, including clinical, technical, operational, and external partners. Tech-Enabled Service Delivery – Experience collaborating with Product and Technology teams to align service design and delivery with evolving platforms. Operational Mindset – Deep understanding of day-to-day operations and More ❯

will be doing:- Contribute to the successful delivery of strategic initiatives by supporting all phases of the project lifecycle — from initial strategy and planning through to execution and implementation. Design, implement, and manage strategic project plans to keep senior leadership informed on critical business initiatives, collaborating with key stakeholders to define scope and establish target outcomes. Plan and lead … workshops and working groups to gather stakeholder feedback, driving ongoing process improvement and optimization. Collaborate with business leads or work independently to design effective solutions —operational or technical—that address identified requirements. What we are looking for:- You will have prior consulting experience (2+ years) , ideally within change and transformation and will ideally have exposure to working in a … functional initiatives with clear milestones, change management, and measurable outcomes. Stakeholder Management – Proven ability to work effectively across diverse teams, including clinical, technical, operational, and external partners. Tech-Enabled Service Delivery – Experience collaborating with Product and Technology teams to align service design and delivery with evolving platforms. Operational Mindset – Deep understanding of day-to-day operations and More ❯

helping to create a unified user experience journey across all interactions. As part of the team, you'll have the ability to directly impact overall strategy and implementation of service design. You're truly at the center of it all. You have the opportunity to shape everything. As well as shaping the product, the US Mobile brand itself and … how we communicate is ever-evolving. You will have the opportunity to contribute to marketing initiatives and flex full-stack design skills from product design, marketing, and brand design, including illustrations needed to support this. We're growing fast and we're looking for someone exceptional to join our design team. The projects we are working … high expectation environment where the goal is always to produce the best solution. Honesty and willingness to accept and respond to feedback are critical. Role requirements Work within the design team and lead projects from the front, including interaction and interface, for new products and features Work closely with product and engineering teams to know what is possible and More ❯