526 to 550 of 599 Support Engineer Jobs in England

IT Systems & Security Administrator to support and manage a secure MS digital infrastructure environment. This role requires active SC clearance and experience in Microsoft 365 and Azure environments. Outside IR35. London with hybrid working. Key Responsibilities: Administer and configure Microsoft digital infrastructure, including security components. Build, issue, and support IT hardware across Windows, macOS, and iOS. Triage incidents … Apple Business Manager. Liaise with internal and external stakeholders on IT services and security matters. Review and enhance IT Service Management processes. Essential Skills & Experience: 2+ years in IT support or systems administration (M365 & Azure). Strong knowledge of Microsoft Entra, Intune, Apple Business Manager, and MS Defender. Proven experience with cyber incident response and user device troubleshooting. Advanced More ❯

A credible IT Managed Service Provider is seeking a proactive and personable ICT Managed Service Engineer to join their growing team. You will be based onsite at one of their partner schools in London, delivering hands-on technical support and ensuring the smooth running of IT systems for staff and students. This is an excellent opportunity for someone … technical support. Key Responsibilities Respond to end-user requests and resolve technical issues promptly Monitor, diagnose and fix a range of ICT system issues Carry out day-to-day support tasks such as password resets, printer fixes and user setup Generate reports for customers and update Service Desk tickets Prioritise and escalate incidents where necessary Collaborate with 3rd line … engineers to help resolve complex issues Handle hardware support requests, including arranging repairs or replacements Technical Skills (the more you can demonstrate, the better) Experience with Microsoft Windows 10/11 support Knowledge of Microsoft Active Directory and Office 365 Experience with application and desktop deployment Printer management and maintenance Setting up and supporting new user accounts Personal More ❯

Position: Oracle Revenue Management Production Support Service Engineer Location: London, UK (Hybrid or Remote) 6 months contract position Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accounting expertise and technical troubleshooting capabilities to ensure revenue recognition compliance … and seamless system operations. Key Responsibilities Revenue Recognition & Compliance Support ASC 606/IFRS 15 revenue recognition principles in production systems Troubleshoot and maintain Revenue Contracts, Performance Obligations, and Standalone Selling Price (SSP) calculations Resolve issues with Revenue Deferrals, Revenue Allocations, and Adjustments Ensure revenue compliance through Multi-Currency and Multi-GAAP Reporting Assist with Deferred Revenue and Unbilled … Revenue Accruals processing Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Required Quali fi cations Strong understanding of ASC 606/IFRS 15 revenue recognition principles 5+ Experience with Oracle Cloud Revenue Management, Receivables, and Intercompany More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will More ❯

Role: Service Desk Engineer Location: Manchester Salary: £25,000 – £30,000 Working Model: Onsite initially, transitioning to a hybrid model MUST have MSP experience Overview The Service Desk Engineer will work directly with end users, managing incidents and requests from receipt to resolution while ensuring service level targets are met and customer satisfaction is maintained. You’ll handle … technologies and client environments. It’s an excellent opportunity to grow your technical skills through hands-on experience and professional development. We’re seeking a knowledgeable, experienced, and enthusiastic engineer with a customer-first approach to strengthen our existing team. You’ll be part of a fast-paced managed service provider (MSP) environment where flexibility, reliability, and problem-solving … skills are key to success. Duties and Responsibilities Provide remote and onsite technical support to customers. Receive and log incidents and service requests into the ticketing system with accurate data entry, aiming to deliver first-time fixes where possible. Process joiner and leaver requests. Update the PSA system (Autotask) to ensure customers and colleagues have access to the latest More ❯

all environments. The IT Manager will bring strong technical problem-solving skills with solid experience of using Azure, along with the required skills to lead and mentor an IT Support Executive. This is a hybrid role with 4 days based at the client’s site in Central London and one day working remotely. Key responsibilities Reporting to the Head … of IT you will manage the day-to-day performance of IT systems, software, and network infrastructure. Providing 2 nd line support, resolving escalated hardware, software, and network issues with a methodical and analytical approach. Oversee and maintain Microsoft 365 and Azure environments, including user access, identity management, and system configuration. Implement and manage backups, patching, endpoint security, and … compliance controls. Work with the Head of IT to define, document, and enforce IT standards, procedures, and technical documentation. Support IT infrastructure and cloud migration projects from design through to deployment. Liaise with third-party providers to ensure optimal performance of outsourced services and technologies. Skills & Experience required Degree in Computer Science, IT or related field. At least More ❯

The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues … team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions More ❯

The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues … team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions More ❯

Our client are a UK-based managed services business who are looking to onboard a qualified Deskside Engineer on a permanent basis at their telecommunications client's site in Slough, very close to Slough Station. Key Responsibilities: To operate the Tech Bar and associated services To replace desktops, laptops and monitors as like for like and enabling a quick … resolution with minimum inconvenience to the end user. To provide printer support (Docucare) Perform Break fix on all desktop equipment. To perform IMAC activities To ensure all drop ins/walk ups are logged on the ticketing system. Complete all allocated calls and maintain regular contact with call scheduler. To diagnose problems accurately using all the available resources and … ordinator To Qualify: Must have excellent communication skills Must be able to commute to Slough five days a week Must have 2+ years experience in traditional a traditional IT Support role (Active directory, Windows support, break fix etc) Please feel free to apply if you meet the criteria. More ❯

3rd Line Engineer - Solaris Basingstoke £55k plus 3% bonus and 10% DV bonus and 10% Pension Candidates must be willing and eligible to go through SC and DV clearance for this role I am looking for an experienced 3rd Line Messaging Engineer for a client of mine who are a leading IT Systems integrator operating within the UK More ❯

On-site Salary : £24,000 - £28,000 (DOE) Company Type : Managed Service Provider (MSP) About the Role We're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll be the first point of contact for … ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment. Key Responsibilities Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and manage incidents and service requests through the helpdesk system Diagnose and resolve hardware, software, and networking issues Escalate complex issues … to 2nd line or specialist teams when required Assist with user account management, password resets, and system access Maintain accurate documentation of tickets, resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an More ❯

On-site Salary : £24,000 - £28,000 (DOE) Company Type : Managed Service Provider (MSP) About the Role We're looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients busy service desk team in Ipswich. As part of a growing Managed Service Provider (MSP), you'll be the first point of contact for … ideal for someone with a passion for technology and a desire to develop their IT career within a fast-paced, service-oriented environment. Key Responsibilities Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and manage incidents and service requests through the helpdesk system Diagnose and resolve hardware, software, and networking issues Escalate complex issues … to 2nd line or specialist teams when required Assist with user account management, password resets, and system access Maintain accurate documentation of tickets, resolutions, and procedures Support desktop, laptop, and printer installations and configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an More ❯

Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham City Centre to recruit a 2nd Line Roll Out Engineer on a temporary basis with an immediate start. Our client is looking for an experienced 2nd Line Support Engineer with excellent customer service skills to assist their … office and other local sites to assist with project tasks or resolve incidents and service requests. Delivery of technical projects including: Phishing Resistant Multi-Factor Authentication (MFA), lead and support the roll-out of phishing-resistant MFA across the organisation. BYDO Implementation (Bring Your Device Optimisation), oversee technical implementation and troubleshooting of BYDO solutions. Manage Contractor and third-party … 140+ laptops to ensure staff have access to up-to-date, secure, and reliable equipment. Skills and experience required in order to apply: Previous experience as 2nd line IT Support Engineer. Expert knowledge & experience of hardware, software and mobile technologies. Ability/experience to break down an incident into technology and service components to methodically work to plan and More ❯

participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯

participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯

Our client are a UK-based managed services business who are looking to onboard a qualified Deskside Engineer on a permanent basis at their telecommunications client's site in Lytham, Lancashire. Key Responsibilities: To operate the Tech Bar and associated services To replace desktops, laptops and monitors as like for like and enabling a quick resolution with minimum inconvenience … to the end user. To provide printer support (Docucare) Perform Break fix on all desktop equipment. To perform IMAC activities To ensure all drop ins/walk ups are logged on the ticketing system. Complete all allocated calls and maintain regular contact with call scheduler. To diagnose problems accurately using all the available resources and technical knowledge To provide … allowance. To Qualify: Must have excellent communication skills Must be able to commute to Lytham five days a week Must have 2+ years experience in traditional a traditional IT Support role (Active directory, Windows support, break fix etc) Must have eligibility to complete SC clearance Please feel free to apply if you meet the criteria. More ❯

is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: As an Integrated Logistics Support Analyst you'll contribute to the design and development of the ILS aspects of programmes and projects, for example procuring reliable, maintainable, sustainable, and affordable systems. You could also … are always delivering and maintaining an operational advantage for our customers. Typical tasks within the Team delivering Supportability Engineering work packages are: Assist in the production of the Integrated Support Plan (ISP) for future systems, including Spares Optimisation, Obsolescence and Maintenance plans, Life Cycle Cost (LCC), Level of Repair Analysis (LORA) and Mean Time Before Failure (MTBF) calculations, for … wider use within the ILS team. Working alongside the RAMT ILS Engineer to collaborate and confirm the analytical reporting of system data. Carry out Failure Mode, Effect & Criticality Analysis (FMECA) for new and existing systems. Technical coordination of ILS reports, and reviewing deliverables. Building a relationship of trust for the systems in use within the customer community. Supporting other More ❯

Our client are a UK based managed services business who are looking to add a IT Support contractor on site for three months at their government customer site in Lytham St Annes. This role will be based Mon - Fri on site support to be part of the service team supporting multiple users on Active Directory Administration, User & Group … Management , Windows , MS Products and Network Connectivity. Updating new Kit and swapping out. There is also occasional out of hours support required. To qualify: Must have 2+ years experience in IT support roles Must have excellent communication skills Must be able to commute to Lytham five days per week Must be eligible for SC Please feel free to More ❯

Technical Helpdesk Engineer - Heating & Plumbing Sector Location: UK & Ireland Support We're recruiting on behalf of a leading heating and hot water solutions provider, looking for an experienced Technical Helpdesk Engineer to join their support team. This role is ideal for someone with a background in heating, plumbing , or boiler systems who thrives in a problem More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + Progression Slough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and … support? Do you want a highly v click apply for full job details More ❯

Key role in supporting high-profile web and mobile app lications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions Were seeking an experienced App lications Support Analyst/Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional service … for internal stakeholders. Key Responsibilities: Deliver 2nd and 3rd line support for digital app lications , resolving issues within SLAs Minimise downtime and drive continuous improvement across web/mobile platforms Collaborate with test and development teams to support production and project environments Contribute to IT strategy, roadmaps, and solution design discussions What Youll Bring: Essential: Proven experience supporting … digital/web/mobile app lications Strong SQL and Azure KQL skills Linux scripting expertise Experience managing IIS-hosted digital solutions Highly Desirable: BigCommerce website support Redis platform experience Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights) Azure Data Factory or SSIS This role offers variety, autonomy, and the chance to work More ❯

sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of … the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact click More ❯

backgrounds, underrepresented groups, and those with disabilities. Our goal is to create a supportive environment where everyone can thrive and contribute their unique perspectives. Job Purpose: To provide onsite support for the in-service management of Operational Technology (OT) and ensure cyber security compliance of Plant Computing Systems (PCS) and Technical Support Computing Systems (TSCS) at Heysham 1. … secure station operations. Key Responsibilities: Service Delivery Management Establish governance and reporting structures for contract delivery. Provide succession planning and demonstrate service sustainability. Implement continuous improvement processes. Engineering Services Support configuration control and maintenance of OT/PCS systems. Administer malware checks, backups, and digital forensic investigations. Maintain asset inventories, risk registers, and network diagrams. Participate in cyber incident … response and awareness training. Ensure compliance with EDF standards (CTS, TGN, INF). Cyber Security Compliance Identify and manage cyber risks to OT assets. Maintain documentation and support CBSIS-related procedures. Conduct portable computing device assessments. Handle and appropriately protect sensitive or restricted information. Support the management of CBSIS documentation, including security risk assessments and operating procedures [ OT More ❯