1 to 25 of 43 Customer Service Jobs in Essex

Technical Customer Service Advisor Location: Thurrock Salary: Up to £30,000 Hours: Monday – Friday (early finish on Fridays) Employment Type: Full-time, Permanent Are you technically minded with a background in customer service or support roles? We're working with a well-established manufacturing business in Thurrock that is looking to expand its team with the … addition of a Technical Customer Service Advisor . This is a fantastic opportunity to join a busy, supportive environment where you’ll play a key role in maintaining high service standards, identifying technical issues, and ensuring smooth coordination between customers, suppliers, and internal teams. The Role You’ll act as a first point of contact for customer emails, helping to assess queries and deliver cost-effective, practical solutions. Your day-to-day responsibilities will include: Responding to inbound customer emails and filtering technical queries Liaising with repair agents and logging detailed descriptions of work carried out Updating internal databases, compliance records, and CRM systems Checking for outstanding credits from suppliers and following up as needed More ❯

Select how often (in days) to receive an alert: Service Architect Location: UK - Mobile England Job-ID: 214179 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success … and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. We are looking for a Service Architect to join our Customer Service Design function. The Customer Service Design (CSD) team architects all of Computacenter's Managed Services Customer opportunities, delivering … market-leading service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. Our Service Architecture group is aligned with our portfolio and provides detailed service design and commercial constructs to meet customer needs. The dynamic team is located across Europe and India and brings a wealth of experience and a wide range of skills. As More ❯

We’re looking for a confident and organised Customer Sales Coordinator to join a manufacturing company in Braintree. This is a varied role supporting both internal sales and customer service – perfect if you enjoy being at the heart of the action, keeping everything running smoothly.Starting salary will be between £30-35,000 depending on experience. Working hours … Role Coordinating between sales team members Manage incoming enquiries by phone and email Researching leads and enquiries Help implement a new ERP system and manage related data Process new customer accounts and pricing updates Liaise with customers, planning, logistics, and technical support Assist with forecasting and sales admin What You’ll Need Experience in a customer service More ❯

you'll be entitled to: - Personal private health care - An excellent Family Leave package - to help you support your family - 2 6 days annual leave - rising with length of service - Competitive pension scheme - Anglian Water double-matches your contributions up to 6% (18% total) - Bonus scheme - Life Assurance - 8x your salary - Personal Accident cover - up to 5x your salary … to the receiving Water Recycling Centre, at optimal cost whilst complying with all relevant statutory requirements and company policies. Whilst doing this, you will be required to deliver excellent customer service and will be passionate about avoiding any adverse effects on the environment, customers, and downstream treatment processes. Duties will include: Lead and inspire a team of 20+ … Field Technicians and Senior Networ k Technicians, with a Support Manager to achieve targets while maintaining a " Safer Every Day " and great customer service mentality. Have great stakeholder management skills and be able to build relationships at all levels , including presenting to MPs, Councils and the Southend Water Summit. Reducing significant pollution incidents , Internal and external floodings. All More ❯

in the hire and sale of plant and powered access equipment for mechanical, electrical, HVAC, and fire protection industries. Over 40 years of industry expertise with a commitment to customer service excellence. Operating from 4 strategic locations across the UK. Focused on constant fleet investment and providing top-tier service. Key responsibilities of the Powered Access Engineer: Service and repair powered access equipment, including cherry pickers, scissor lifts, boom lifts, and MEWPs. Complete all administration tasks accurately and on time. Ensure a high standard of customer service, maintaining a positive attitude under pressure. Adhere to company Health and Safety standards at all times. To be successful in this Powered Access Engineer role, you may have … worked as a Powered Access Technician, Access Equipment Engineer, MEWP Technician, Plant Mechanic, Service Engineer, Mobile Access Engineer, Hydraulic Engineer, Cherry Picker Technician, Workshop Engineer, or Field Service Engineer. Ready to join a thriving team and grow your career? Apply today and become a valued Powered Access Engineer More ❯

Purpose of the Role To lead, inspire, and manage the delivery of all soft services at Lakeside Shopping Centre, including security, cleaning, waste, and other outsourced or in-house service contracts. The Soft Services Manager is responsible for ensuring operational excellence, exceptional guest experience, and alignment with Lakeside's vision of being a safe, welcoming, and best-in-class … retail and leisure destination. Key Responsibilities Leadership & Strategy Lead a large, multi-disciplinary soft services team covering security, environmental services, and customer-facing operations. Ensure strong people management, fostering collaboration and operational excellence across all teams. Promote a high-performance culture aligned with Lakeside's brand values, customer expectations, and ESG goals. Line manage the Environmental Services and … Security Managers, ensuring robust operational procedures are in place and consistently followed. Take full ownership and accountability for service delivery across both functions. Maintain up-to-date training matrices and ensure all team members meet compliance and competency requirements. Drive succession planning, team development, and staff motivation. Champion business objectives and embed a culture of excellence as standard. Maintain More ❯

An exciting opportunity has arisen for a Service Test Technician to join a global leader in electronic test and measurement equipment, based in Clacton-on-Sea, Essex. This role is perfect for a hands-on and technically skilled electronics professional who enjoys fault-finding, repair, and working in a fast-paced service environment. The successful Service Test … Technician based in Clacton-on-Sea, Essex, will play a key role in ensuring customer satisfaction by diagnosing and repairing returned equipment (RMAs), contributing directly to the company's commitment to quality and innovation. Key Responsibilities: Perform first-line fault verification on customer-returned products. Conduct timely and efficient repairs to support customer satisfaction. Maintain accurate records … within the company's CRM system. Provide clear technical information and support to the Customer Service Controller. Work proactively towards achieving departmental KPIs. Prepare demo equipment for global exhibition and customer use. Skills and Qualifications: Strong understanding of electronic principles. Proven ability to fault find down to component level. High attention to detail and ability to prioritise More ❯

Longreach Recruitment are supporting a high-growth market leader to recruit a Knowledge Manager who will take ownership and have oversight of the development and maintenance of Customer Journeys via help articles, FAQs, live chat interactions and self-service of non-voice support channels (email/chat/social/bots), making it easier for customers and contact … 55k + Bonus + Package What Youll Do Own and continuously improve all non-phone support content across the Zendesk platformHelp Centre articles, emails, live chat, and self-service tools. Shape a clear strategic vision for Zendesk, driving innovation like AI integration and workflow automation to enhance customer and agent experiences. Analyse customer FAQs and feedback, identify … knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance with More ❯

troubleshoot network equipment, servers, and wireless systems, ensuring that customers receive exceptional service. This is a fantastic opportunity to directly support our customers, manage installations, and deliver high-quality service to businesses across a range of sectors. What's in It for You? A dynamic, varied role : No two days will be the same. From troubleshooting complex network issues … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line … Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or More ❯

Microsoft Exchange Online and Microsoft Office applications. Strong knowledge of Windows and macOS operating systems. Familiarity with Active Directory, and basic networking (TCP/IP, DNS, DHCP). Excellent customer service. Excellent troubleshooting, problem-solving, and communication skills. Understanding and awareness of Cyber Security best practices. Ability to work independently and manage multiple tasks simultaneously If you feel like More ❯

work towards a nurturing culture of continuous improvement to enable staff to reach their full potential. We operate in a high performance culture that prides itself on delivering excellent customer service inside and out. Our reputation depends on the service we provided to our internal and external customers. What is on offer to you? Basic Salary of … deliver these requests. Perform the collection and redacting of relevant information required by a subject access request. Package this information together and sharing with the customer. Manage and process customer unsubscribe and right to be forgotten requests. Maintain logs to report on the progress of these requests. Assist the Data Protection Officer with the gathering of evidence to assist More ❯

What you will do Your role as a mobile BMS service engineer will be to carry out routine BMS maintenance on a variety of sites and responding to callouts from our Maintenance Operations Team. This role will also include completing small works such as replacing BMS controllers, modules, sensors or actuators. Our client sites are in London and surrounding … stand by allowance paid on top 25 days of Annual Leave plus Bank Holidays (Holiday purchase scheme also available) Pension (up to 7% match) Life assurance (3x base salary) Service van, PPE, IT equipment provided Employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive … product and on the job/cross training opportunities w ith outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy How you will do it Carry out routine BMS service visits Respond to BMS callouts Support maintenance operations team with customer More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯

change the way the machine does things. Develop an understanding of how MXI systems operate and what they are expected to do. Develop software primarily in C++ based on customer requirements Analyze problem reports from the field and identify solutions Provide support to our customer support and production engineering teams Skills and Qualifications A Bachelor's degree (or … will also be considered. Experience programming using C++ preferably in a windows environment using the Microsoft toolset. Visual Studio 2019 or later. Travel Some travel to other Nordson sites, customer sites and trade shows might be required. This is national and international travel. No more than 2-3 weeks per year would be expected. We offer a flexible work … your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. Our recruitment process is designed to identify More ❯

Field Service Engineer (Shutter Doors/Alarm Systems) £18-20/hour + Training + Clear Progression Routes + Van + Fuel Card + Door to Door Pay Local Patch with Occasional Stays Away Ideally Located: Harrow, Watford, Epping, Harlow, Essex, Brentwood Are you a Field Service Engineer from an electrical and mechanical background looking to refine your … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Servicing and repairing fire shutters/curtains. Fault finding and diagnostic work. No less than 40 hours per week, 7am start. The Person: Field Service Engineer Shutter Doors/Alarm Systems experience An electrical and mechanical background. Great customer service skills. Reference Number: BBBH259624 To apply for this role or to be More ❯

cloud, IT support, cybersecurity, PowerApps, AI and infrastructure management, they are a trusted partner for businesses across a variety of industries. They are proud of their reputation for exceptional customer service and technical expertise - and now is the perfect time to become part of their growing success story. What will you be doing? This is an exciting hands … FTTP, leased lines)* Experience with Windows Server technologies (Active Directory, DHCP, DNS, NPS) and virtualisation platforms like Hyper-V and VMWare* Excellent interpersonal and communication skills, with a professional, customer-focused approach* Previous experience in a similar technical support or engineering role* A full UK driving licence and flexibility to travel for on-site installations and support What would More ❯

cloud, IT support, cybersecurity, PowerApps, AI and infrastructure management, they are a trusted partner for businesses across a variety of industries. They are proud of their reputation for exceptional customer service and technical expertise - and now is the perfect time to become part of their growing success story. What will you be doing? This is an exciting hands … FTTP, leased lines) * Experience with Windows Server technologies (Active Directory, DHCP, DNS, NPS) and virtualisation platforms like Hyper-V and VMWare * Excellent interpersonal and communication skills, with a professional, customer-focused approach * Previous experience in a similar technical support or engineering role * A full UK driving licence and flexibility to travel for on-site installations and support What would More ❯

sub-60 mins each-way commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

accurate records and update systems as required Provide general administrative support to ensure smooth daily operations Requirements: Previous experience in a helpdesk or facilities administration role Strong communication and customer service skills Highly organised with the ability to manage multiple priorities Confident using Microsoft Office and helpdesk management systems Able to work independently and within a team Additional … Information: Full-time, site-based role in Borehamwood Free onsite parking Immediate start available If you're detail-oriented, customer-focused, and ready to hit the ground running, wed love to hear from you. Please apply online or send your CV directly to More ❯

sub-60 mins each-way commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their … work from their Debden offices Monday-Friday. Hybrid or remote working is not available. Main duties and responsibilities Developing website features and fixing bugs using C#, Entity Framework, Azure Service Bus and SQL Server Writing unit and integration tests using NUnit Styling website changes in CSS Developing JavaScript code using frameworks such as Vue Attending scrum meetings and briefings … generics, lambdas, delegates Design Patterns and SOLID Principles Entity Framework 6+ SQL Server 2014+ TDD/NUnit Javascript/JQuery/AJAX HTML5/CSS3 Desirable ASP.NET Core Azure Service Bus Entity Framework Core Vue Agile methodologies/Scrum Automated browser testing/SpecFlow/Selenium SignalR ECMAScript6 AngularJS Other Stuff NB: Please only apply if you are able More ❯

be able to adapt to working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customer service role. Able to prioritise in a busy work environment. Comfortable with heights up to 15m. Have held a full UK manual driving licence for at least More ❯

sub-60 mins (each-way) commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their More ❯