1 to 25 of 40 Customer Service Jobs in Essex

Customer Service & Acquisitions Lead

Hiring Organisation
Noble Recruiting
Location
Colchester, Essex, United Kingdom
Employment Type
Contract
Contract Rate
GBP 15 - 18 Hourly
Noble Recruiting is delighted to be recruiting for a Customer Service & Acquisitions Lead on behalf of a growing and innovative organisation. This is an exciting opportunity to join a business where you can make a real impact, build lasting customer relationships, and play a key role … driving ambitious growth plans. About the Role You will manage customer enquiries, convert leads into paying customers, oversee customer onboarding processes, support billing and credit control activities, and contribute to service performance reporting and business improvement initiatives. Key Responsibilities Customer Acquisition & Business Growth Identify and generate ...

Field Service Technician

Hiring Organisation
Apogee Corporation**
Location
Chelmsford, Essex, South East, United Kingdom
Employment Type
Permanent
with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

Admin officer

Hiring Organisation
4Recruitment Services
Location
Braintree, Great Bardfield, Essex, United Kingdom
Employment Type
Contract
Contract Rate
£12.75/hour
join their team on a 6-month temporary contract. This is an excellent opportunity for experienced administrators with strong attention to detail, excellent customer service skills, and confidence working with multiple IT systems. Due to the nature of the role, you will be required to work on-site … enquiries via email, telephone, and face-to-face. Key Responsibilities Review existing Council Tax Support applications in line with the relevant scheme. Update customer records using the Civica Open Revenues system. Use the DWP Searchlight system in accordance with Local Authority guidelines. Ensure customer income and household information ...

Field Service Technician

Hiring Organisation
Apogee Corporation**
Location
Essex, South East, United Kingdom
Employment Type
Permanent
power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are looking for an IT Field Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

IT Support Engineer

Hiring Organisation
Nextech Group Limited
Location
Clacton-On-Sea, Essex, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft … Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support ...

First Line Support Executive

Hiring Organisation
Targa Telematics UK
Location
Southend-On-Sea, England, United Kingdom
Group is growing and we’re looking for a First Line Support Executive to join our team. If you have strong IT skills, great customer service experience and enjoy solving technical problems, this is an opportunity to build specialist knowledge in telematics, connected vehicle technology and IoT within … doing: Managing inbound support calls and ticket queues Troubleshooting GPS, GSM and connected vehicle systems Working with CRM and ticketing platforms Delivering excellent customer service Documenting and resolving technical issues efficiently What we’re looking for: Experience in customer support or helpdesk roles Strong IT skills (Microsoft ...

IT Technician Apprentice

Hiring Organisation
Lift Schools
Location
Clacton-On-Sea, Essex, South East, United Kingdom
Employment Type
Contract, Part Time
Salary
£24,000
apprenticeship trainer Hands-on experience across a variety of technologies including Windows, Apple and Chrome devices Opportunities to develop technical, problem-solving and customer service skills that are valued across every industry A chance to make a real difference by supporting technology that helps thousands of young people … software Help maintain audio-visual equipment and classroom technology Support systems including telephony, visitor management and CCTV Keep accurate records using our IT service management system Travel between our local schools to provide on-site technical support Deliver excellent customer service to colleagues across our schools What ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Barking, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Harlow, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Junior AI Developer

Hiring Organisation
ITOL Recruit
Location
Romford, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Programmer

Hiring Organisation
ITOL Recruit
Location
Basildon, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Microsoft 365 Administrator

Hiring Organisation
Profile 29
Location
Loughton, Essex, South East, United Kingdom
Employment Type
Permanent, Work From Home
commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Microsoft 365 Administrator

Hiring Organisation
Profile 29
Location
Loughton, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
commute time. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

IT Technician (1st & 2nd Line)

Hiring Organisation
Pure Resourcing Solutions Limited
Location
Essex, Kelvedon, United Kingdom
Employment Type
Permanent
Salary
£28000 - £35000/annum
Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions … access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/ ...

Workshop Manager

Hiring Organisation
WE Talent
Location
SS14, Basildon, Essex, United Kingdom
Employment Type
Permanent
Salary
£35000 - £40000/annum
workshop, ensuring equipment is built, repaired, configured, and deployed to the highest standards. This is an excellent opportunity to join a growing Managed Service Provider (MSP) where quality, customer service, and continuous improvement are at the heart of everything they do. The successful candidate will be responsible … small team of engineers, maintaining stock levels, supporting project delivery, and ensuring hardware is prepared and delivered on time. Working closely with the Service Desk, Projects and Procurement teams, you will play a key role in delivering an outstanding service to customers. The role includes overseeing the daily ...

Level 3 Business Administration Apprentice

Hiring Organisation
LEVETT CONSULTANCY LTD
Location
Levett Consultancy Ltd Essex Technology & Ongar Business Centre, The Gables, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£14,560 a year
will take full accountability for CRM data integrity, oversee the operational administration of deal pipelines, and directly support sales and customer retention functions by executing time-critical administrative tasks, managing client documentation, and coordinating meeting logistics. Role The Business Administrator will provide vital operational and administrative support to drive … company’s growth strategy. Operating within the Customer Success Team, this role acts as the central link connecting the Customer Relationship Team (responsible for growth and retention) and the Project Management Team (responsible for delivering post-sales services and solutions). This includes executing time-critical administrative tasks ...

Systems Administrator

Hiring Organisation
HR GO Recruitment
Location
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Employment Type
Permanent
Salary
£28000 - £32000/annum
/content updates if required Essential skills & experience Experience in IT support and systems administration (networks/servers exposure beneficial) Strong troubleshooting, communication and customer service skills Experience supporting business systems/applications and user management Understanding of security, data protection and backup/restore best practice Good ...

Technical Support Engineer

Hiring Organisation
Focus Resourcing Group
Location
Hockley, Essex, South East, United Kingdom
Employment Type
Permanent
Salary
£40,000
quickly Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable Confiden t customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that ...

IT Technician Apprentice

Hiring Organisation
LIFT SCHOOLS
Location
Pathfields Road, Clacton-On-Sea, England, United Kingdom. Rochford Way, Frinton-On-Sea, England, United Kingdom. Elm Tree Avenue, Walton On The Naze, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£25,949 a year
software Help maintain audio-visual equipment and classroom technology Support systems including telephony, visitor management and CCTV Keep accurate records using our IT service management system Travel between our local schools to provide on-site technical support Deliver excellent customer service to colleagues across our schools Training … Months Positions Available 1 Closing Date Sunday, 9th August 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Administrative skills Team working Willingness to learn Curiousity Qualifications Maths and English GCSE, grade ...

Electrical Helpdesk Engineer

Hiring Organisation
Focus Resourcing Group
Location
Hockley, Essex, South East, United Kingdom
Employment Type
Permanent
Salary
£40,000
quickly Experience or knowledge with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering, renewables electrical products is highly desirable Confiden t customer service skills are essential, as customer liaison will be an essential part of the role Please bear in mind that ...

Security Systems Engineer

Hiring Organisation
NTT Global Data Centers EMEA UK ltd
Location
Dagenham, Essex, South East, United Kingdom
Employment Type
Permanent
management of various security systems and applications, including access control, CCTV, PSIM, and key management. This role ensures compliance with internal policies, legal, customer, and risk requirements, manages physical security audits, and investigations, system operation and maintenance, and troubleshoots security applications and technologies. You will act as subject matter … expert, coordinate suppliers, provide for internal and customer reporting, manage incident trouble tickets, and contribute to green field and brown field projects. What we are looking for Preferably Tyco SWH CCURE 9000 LEVEL 1 and LEVEL 2 certified Preferably Tyco SWH CCURE 9000 LEVEL 4 - ENTERPRISE SOLUTION certified Preferably ...

IT Technician

Hiring Organisation
AJ Chambers
Location
Rayleigh, Essex, England, United Kingdom
Employment Type
Part-Time
Salary
£23,000 - £25,500 per annum
Essex based Schools Trust who are looking for 2x IT Technicians to join their IT Support Function. We are looking for a proactive and customer-focused IT Technician to join our IT Support team. You'll provide first and second-line IT support across our Trust, ensuring staff … Minimum 2 years' experience in an IT support role. Strong knowledge of Windows, Microsoft 365 and general hardware/software troubleshooting. Excellent communication and customer service skills. Ability to prioritise workloads and solve technical issues efficiently. A proactive, organised approach with strong attention to detail. GCSE Maths ...

Field Sales Executive

Hiring Organisation
SumUp Payments Limited
Location
Colchester, Essex, South East, United Kingdom
Employment Type
Permanent
corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Helpdesk Assistant

Hiring Organisation
Catch 22
Location
West Thurrock, Essex, United Kingdom
Employment Type
Permanent
Salary
£14.14/hour benefits package
well-known property management company to recruit a Business Support Assistant - Helpdesk based at a busy public building in Grays, Essex. This is a customer-focused role supporting maintenance, compliance, and helpdesk operations across the site. Working closely with contractors and site teams, you'll log and monitor maintenance … tasks, update CAFM systems, support health & safety compliance activities, and provide excellent customer service. Previous administration, helpdesk, facilities, or customer service experience would be advantageous. Hours: 25 hours per week on a rota basis, including weekends. Shifts vary, with early starts from 6:30am and late finishes ...

Fire & Security Engineer, Essex

Hiring Organisation
Grassroots Recruitment Ltd
Location
Brentwood, Essex, United Kingdom
Employment Type
Permanent
Salary
£42000 - £48000/annum
circuits and associated equipment Carrying out planned and reactive maintenance on fire alarm systems Completing small works, system alterations and minor installation projects Attending customer sites covering Northern Home Counties Providing clear technical updates and recommendations to customers and site contacts Completing service reports, job documentation, risk assessments … Paxton, PAC, Videx, Gent, Advanced, Notifier, Morley or C-tec A good understanding of health and safety procedures and safe site working practices Strong customer service and communication skills The ability to manage a mobile workload across multiple sites A full UK driving licence Experience with gates, barriers ...