1 to 25 of 45 Customer Service Jobs in Hertfordshire

Director of Specialised Services

Hiring Organisation
Thrive Networks
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals … Overview As Director of Specialised Services, the ideal candidate will be responsible for leading our technical support management and engineering teams in providing excellent customer service and resolving all technical issues. This person should have a solid technical background combined with customer service expertise. A problem ...

Director of Specialised Services

Hiring Organisation
Thrive Networks
Location
Hemel Hempstead, Hertfordshire, UK
Employment Type
Full-time
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals … Overview As Director of Specialised Services, the ideal candidate will be responsible for leading our technical support management and engineering teams in providing excellent customer service and resolving all technical issues. This person should have a solid technical background combined with customer service expertise. A problem ...

Customer Service Administrator

Hiring Organisation
Reed
Location
Waltham Cross, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £35,000 per annum
Service Desk Administrator Annual Salary: £28,000 - £35,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical … issues efficiently and effectively. The successful candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with ...

Customer Development Executive

Hiring Organisation
Think Specialist Recruitment
Location
Hemel Hempstead, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum
Customer Development Executive Location: Hybrid - Hemel Hempstead (3 days office/2 days home) Hours: Monday-Friday, 9:00am-5:00pm Salary: Up to £30,000 DOE Contract: Permanent, Full-timeWe're working with a growing, employee-owned EdTech business looking to hire a Customer Development Executive … join their close-knit customer team.This is a varied, hands-on role combining customer support, account management and sales activity. You'll be the first point of contact for schools, supporting them to successfully embed and use an online careers guidance platform, while also identifying opportunities to grow ...

Dynamics 365 Architect - Customer Engagement (CE)

Hiring Organisation
Areti Group | B CorpTM
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

Payroll Support Agent

Hiring Organisation
Zellis
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Customer Support Agent will represent Zellis Customer Support in internal and external based Customer interactions. You will demonstrate key technical and operational skills in a multi-channel environment, focussing on delivering the best possible solution support for our customer base. You will engender a customer-first approach, placing the customer support experience and their satisfaction at the heart of everything you do. You will be supporting Zellis solutions speaking to and interacting with varied customer persona, including HR and/or payroll managers, finance managers, system administrators, IT professionals and internal Zellis ...

Office Technology Specialist

Hiring Organisation
Cooley
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
Cooley is seeking an Office Technology Specialist to join the London Technology Office Operations department. Cooley Information Services (IS) embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Office Technology Specialist is expected … recognise that the Cooley IS department is a service organisation, first and foremost, and will be evaluated on this requirement equal in importance to the technical and operational responsibilities outlined later in this document. Under direct supervision, the Office Technology Specialist ensures that office IS infrastructure, MFDs and other ...

Office Technology Specialist

Hiring Organisation
Cooley
Location
Hemel Hempstead, Hertfordshire, UK
Employment Type
Full-time
Cooley is seeking an Office Technology Specialist to join the London Technology Office Operations department. Cooley Information Services (IS) embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Office Technology Specialist is expected … recognise that the Cooley IS department is a service organisation, first and foremost, and will be evaluated on this requirement equal in importance to the technical and operational responsibilities outlined later in this document. Under direct supervision, the Office Technology Specialist ensures that office IS infrastructure, MFDs and other ...

IT Service Desk Level 1 analyst

Hiring Organisation
iO Associates
Location
Watford, Hertfordshire, UK
Employment Type
Full-time
Service Desk Analyst Location: On-site Morden Duration: 3-6 months Rate: Up to £200 per day (Umbrella) We are seeking multiple IT Service Desk Analyst to provide 1st/2nd line support in Morden. This is an excellent opportunity to contribute to a high-profile rollout, working … part of a dedicated IT support team. Key Responsibilities: Provide high-quality customer support via phone and face-to-face. Act as a first point of contact for IT incidents and service requests Diagnose, troubleshoot, and resolve hardware and software issues. Support users working both remotely ...

Customer Success Executive

Hiring Organisation
Michael Page Finance
Location
Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum
Customer Success Executive will play a crucial role in supporting clients within the business services industry by fostering strong relationships and ensuring their needs are met. This permanent role requires excellent communication skills and a proactive approach to problem-solving. Full training will be provided. Client Details This … opportunity to work with a rapidly growing start up organisation in the technology sector. Due to continued growth, they are currently recruiting for a Customer Success Executive to join their team on a permanent basis. This is a fast paced, dynamic organisation and would suit someone who is eager ...

Principal D365 Customer Engagement Consultant

Hiring Organisation
Shape IT Recruitment
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Hemel Hempstead, Hertfordshire, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Service Engineer

Hiring Organisation
TalentHQ Recruitment
Location
Welwyn Garden City, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £43,000 per annum
Title: Service Engineer Location: Welwyn Garden City, Herts Salary: £35,000 - £43,000 per annum +Company Vehicle Contract: Permanent, Full-time, Monday -Friday, 37.5 hours per week/Some flexibility maybe required/(Monday-Friday 08:00-17:00) Service Engineer: Do you have experience working … Service engineering role? Are you familiar working with either Genetec, C.Cure, or Lenel access control platforms? Have you worked with one of these major video platforms: Axis, Genetec, Avigilon, Bosch, or Milestone before? Are you experienced in delivering maintenance visits and have strong attention to detail? Do you pride ...

Aftersales Administrator

Hiring Organisation
Senceive - en-US
Location
Hemel Hempstead, Hertfordshire, UK
Employment Type
Full-time
more information about our product line: As an Aftersales administrator, you will be working closely in handling requests & sales opportunities provided by the Customer Support Team, the Business Development Team and the Aftersales Manager. You will work from our Milton Keynes office with the flexibility to work from home. … passionate about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated to innovation ...

Support Analyst

Hiring Organisation
Intec Select
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding … customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10/11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using VPN and other remote tools. ...

Application Support Engineer

Hiring Organisation
Paradigm Housing
Location
Letchworth Garden City, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
consultancy and support on IT projects as required work in collaboration with IT and business colleagues be a point of escalation for the IT service desk provide ongoing customer contact throughout the lifecycle of the request/project document configuration, processes, and test plans to continually improve performance … service highlight risks and suggest mitigating actions create and maintain documentation relating to application setup, configuration, processes etc and ensure knowledge is shared with IT colleagues employ a strict testing regime adhere to change management processes log and update tickets in the ITSM system What Were Looking For Must ...

Application Support Engineer - Maternity Cover

Hiring Organisation
Paradigm Housing
Location
Letchworth Garden City, Hertfordshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£65,000
consultancy and support on IT projects as required work in collaboration with IT and business colleagues be a point of escalation for the IT service desk provide ongoing customer contact throughout the lifecycle of the request/project document configuration, processes, and test plans to continually improve performance … service highlight risks and suggest mitigating actions create and maintain documentation relating to application setup, configuration, processes etc and ensure knowledge is shared with IT colleagues employ a strict testing regime adhere to change management processes log and update tickets in the ITSM system What Were Looking For Must ...

Information Assistant

Hiring Organisation
Edinburgh Napier University
Location
Stevenage, Hertfordshire, UK
Employment Type
Full-time
join our Information & Operations team. As an Information Assistant, you will play a critical role in the successful delivery of a responsive, high quality customer centric experience for our Staff and Students. The Information & Operations team provide innovative, reliable services which are continually adapted to meet the changing needs … external members, encouraging them to explore and make use of all our Library services. You will be part of an agile and flexible customer-focused team, that provides an efficient first line Library and IT service to support users with Library enquires, use of Library and IT resources ...

Helpdesk Administrator

Hiring Organisation
CBW Staffing Solutions Ltd
Location
Hatfield, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
Administrator Leading Facilities Management Company Location: Hertfordshire Salary: £30,000 per annum Employment: Full-time, Permanent Agency Advert Are you an organised, proactive, and customer-focused professional looking to take the next step in your career? Our client, a highly respected and fast-growing facilities management company based … Monitor job progress and update clients and internal teams accordingly Coordinate planned and reactive works, ensuring all documentation is accurate Maintain databases, reports, and service records Provide exceptional customer service at all times About You Previous experience in a helpdesk, facilities, or administration role Strong communication skills ...

ICT Field Support Engineer

Hiring Organisation
VolkerWessels UK Ltd
Location
Hoddesdon, Hertfordshire, United Kingdom
Employment Type
Permanent
permissions in Active Directory Maintaining accurate IT asset records and assisting with deployments Creating documentation and sharing knowledge across the ICT team Providing exceptional customer service with a friendly, "can-do" attitude About you A Level education or equivalent and demonstrable commercial networking experience Experience of site … Experience supporting WAN environments and configuring mobile devices Hands-on knowledge of Active Directory and hardware provisioning (Autopilot) A proactive, self starter, and customer-focused mindset If your past experience doesn't match perfectly with every requirement of the job Why work with us? VolkerWessels UK operate through five ...

Data Centre Engineer

Hiring Organisation
Claranet
Location
Hoddesdon, Hertfordshire, United Kingdom
Employment Type
Permanent
role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life … hardware faults and the installation of spares or components as required Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations from ...

Power Platform Solution Architect

Hiring Organisation
VE3
Location
Watford, Hertfordshire, UK
Employment Type
Full-time
relationships, with a strong focus on performance, data quality and scalability. Work closely with integration teams on Azure Integration Services (API Management, Logic Apps, Service Bus) where required. Ensure data is handled in line with security, data protection and regulatory requirements (e.g., GDPR, PCI where relevant). 5. Technical … Azure DevOps/GitHub. Good understanding of Azure services relevant to Power Platform solutions (e.g., Azure Functions, Logic Apps, Azure API Management, Key Vault, Service Bus). Experience integrating Power Platform with enterprise systems via standard connectors, custom connectors and REST APIs. Solid understanding of authentication & authorisation in Microsoft ...

Salesforce admin

Hiring Organisation
Pontoon
Location
Watford, Hertfordshire, United Kingdom
Employment Type
Contract
contract Inside IR35 This area is a rapidly growing car benefit provider particularly in electric vehicles. They have traditionally had a strong public sector customer base which over the last two years has seen a dramatic growth in leading blue chip corporate businesses wanting to improve their green credentials. … their internal Salesforce team for the next 12 months. The purpose of the role is to help our internal team to implement Agentforce for customer service teams and Experience Cloud as a customer portal that will improve staff productivity and can scale with the business in addition ...

Channel Manager

Hiring Organisation
Mulberry Recruitment
Location
Hemel Hempstead, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £35,000 per annum
4+ years’ experience in a sales-related role Strong computer literacy, including proficiency in Excel, Microsoft Office, CRM systems and database management Excellent communication, customer service, interpersonal and written skills Ability to communicate USPs clearly, with strong presentation skills Highly organised with excellent communication and problem-solving abilities ...