1 to 25 of 55 Customer Service Jobs in Hertfordshire

Join a Thriving Telecoms Company as a Technical Customer Services Coordinator! Are you ready to take your technology-based customer service skills to the next level? Our client, a dynamic and innovative telecommunications company based in Hemel Hempstead, is on the lookout for passionate individuals to join … service. Career Growth: Join a team that values continuous improvement and encourages you to identify opportunities for enhancing processes. Key Responsibilities: Order Management: Process customer orders for new telecommunications services and ensure all details are accurate and complete. Coordination & Communication: Work closely with sales, technical support, and operations teams … to facilitate seamless service provisioning and keep customers informed throughout the process. Troubleshooting & Resolution: Identify and resolve provisioning issues, collaborating with technical teams to overcome challenges and ensure customer satisfaction. Quality Assurance: Adhere to company policies and procedures, maintaining high standards in service delivery. Customer Support more »

Any UK Computacenter Site - Hatfield, London, Reading, Manchester, Edinburgh, Nottingham, Milton Keynes You'll provide independent quality expertise to review, support and improve current customer service delivery for Technology Sourcing customers and services The team will also identify and implement improvements in customer service delivery using … quality data indicators. It includes prioritising customer engagement, collaborating with customer teams, reviewing current service delivery, and designing improvements with an end-to-end approach. The role also involves validating the effectiveness of improvements, securing agreement on new approaches, supporting implementation with training and documentation, driving adherence … and training opportunities. What youll do Use in-depth process, system knowledge and expertise to: Identify improvement opportunities using quality data indicators at a customer level Prioritise customer engagement based on customer service and cost to serve impact vs effort Collaborate with customer teams to more »

Contractors, Plumbing Installers, Main Contractors, Regional Developers, Housebuilders, Mechanical Contractors, Mechanical Consultants, Architects, Internal Sales, Internal Account Manager, Account Management, Account Manager, Business Development, Customer Service Location: Hertfordshire office Remuneration: Up to £38,000neg + commission, OTE £44,000 Benefits: Full Benefits Package The role of the Business … customers to gain a full understanding of their requirements, enabling you to offer expert advice thatll suffice their needs Providing an excellent level of customer service at all times Following up on enquiries and updating with internal CRM system with all accurate information Typical project values vary from … experience would be highly advantageous, however not essential Must have excellent communication skills both written and verbal Strong interpersonal and relationship building abilities Excellent customer service skills Highly organised and focused with strong time management skills Self-motivated, confident, driven and ambitious Must have a full UK driving more »

products to leading businesses and institutions. This is an exciting opportunity to join a dynamic and fast-paced environment where your technical expertise and customer service skills will make a significant impact. We are seeking a Product Support Engineer to support and implement our proprietary data security product. … In this customer-facing role, you will work directly with clients to ensure smooth integration, configuration, and maintenance of our product in their environments. The ideal candidate will be well-versed in Windows Server 2022, able to configure and administer servers, and manage firewalls. Key Responsibilities: Product Implementation: Work … Configure, manage, and troubleshoot Windows Server 2022 environments. Firewall Management: Collaborate with network teams to manage and troubleshoot firewall configurations to ensure optimal security. Customer Support: Provide exceptional customer service through email, phone, and in-person interactions, ensuring customers receive timely and accurate support. Technical Troubleshooting: Diagnose more »

Field Service Engineer, Medical Diagnostic Systems Basic Salary Up To £48,000 10% Bonus Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive two alternative days off work) ** The Role – Field Service Engineer … Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting … flow cytometry, cell separation and diagnostics products located at customer sites Your Background – Field Service Engineer, Medical Diagnostic Systems To apply you should be able to demonstrate the following: A strong background working in a field service or technical support role, gained within an electronics or electro more »

Field Service Engineer, Medical Diagnostic Systems Basic Salary Up To £48,000 10% Bonus Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive two alternative days off work) ** The Role – Field Service Engineer … Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting … flow cytometry, cell separation and diagnostics products located at customer sites Your Background – Field Service Engineer, Medical Diagnostic Systems To apply you should be able to demonstrate the following: A strong background working in a field service or technical support role, gained within an electronics or electro more »

Field Service Engineer, Medical Diagnostic Systems Basic Salary Up To £48,000 10% Bonus Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week you will receive two alternative days off work) ** The Role – Field Service Engineer … Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments Supporting … flow cytometry, cell separation and diagnostics products located at customer sites Your Background – Field Service Engineer, Medical Diagnostic Systems To apply you should be able to demonstrate the following: A strong background working in a field service or technical support role, gained within an electronics or electro more »

and institutional clients. Based in the UK, Fortrade specializes in trading education and delivering world-class trading products and providing each client a tailored service that suits their needs. Our trading platform are both technologically advanced and user-friendly. The Fortrade trading platform offers over 300 different trading instruments … instruments and educational services Assist clients in navigating our trading platform, providing assistance with account setup Foster strong relationships with clients by delivering exceptional service and promptly addressing inquiries Ensure adherence to regulatory requirements throughout client interactions and comply with FCA regulations Stay updated through in-house training and … Telesales, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist, Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Negotiator, Key Account Manager, Sales Co-ordinator more »

Any UK Computacenter Site - Hatfield, London, Reading, Manchester, Edinburgh, Nottingham, Milton Keynes You'll provide independent quality expertise to review, support and improve current customer service delivery for Technology Sourcing customers and services The team will also identify and implement improvements in customer service delivery using more »

Initially supporting a handful of clients You will be required to liaise with mobile network providers to diagnose connectivity issues. You will also provide customer support to our internal and external teams. Salary: £27,870, with a review after 6 months. Regular performance reviews and 1-2-1 support … times basic salary Perkbox Cycle-to-Work scheme £50 contribution towards eye care per year £25 per month contribution towards gym membership Experience: Customer service or Network background is beneficial. An interest in computers, consumer electronics, or networking, and the ability to work well under pressure. A positive … energetic approach is essential. Duties & Responsibilities: Handling customer support requests via various channels Proactive investigation and resolution of issues Liaising with mobile network providers Supporting internal & external teams Key Skills & Qualifications: Excellent written and verbal communication Strong diagnostic and support skills Proficiency in PC applications (Word, Excel, Email) Good more »

administration duties, ideally within a Facilities Management environment Managing admin for hard services works Utilising strong Excel skills and IT packages for daily tasks Customer service experience is beneficial Key Skills: Strong administration experience within an office setting Familiarity with Facilities Management (FM) is ideal Proficient in Excel … and other IT packages Prior experience in a customer service role would be advantageous Rate of Pay: £12.50 per hour Start Date: ASAP If you have the relevant experience and can start immediately, please send your CV to (url removed). Only candidates with the required experience will more »

Field Service Engineer, Medical Equipment **Excellent opportunity for Field Service Engineers from a variety of backgrounds including coffee machine, vending and white goods to join a market leading supplier of medical systems** Earnings of £40,000+ Including Overtime Overtime Paid Door-to-Door After 8 Hours Per Day … van Overtime Commission Pension 25 days holiday plus 8 public holidays Tablet and smartphone Fuel card Life assurance Private medical insurance The Role - Field Service Engineer, Medical Systems Following expansion this market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer … responsible for: Carrying out planned preventative maintenance, service and breakdown repair of medical systems Once fully trained, you will also provide after sales technical and commercial support Working within the healthcare market, you will be expected to offer the highest level of customer service, completing risk assessments more »

Job Title: Telecom Service Co-Ordinator Salary: Up to £30,0000 Location: Hemel Hempstead Contract: Permanent, Full Time Hours: Monday to Friday | 8:30am to 5:00pm An excellent opportunity to join a small business in the telecoms industry. The successful candidate will have previously worked in Telecoms, an … excellent communicator and works well in a fast paced environment. SKILLS AND EXPERIENCE REQUIRED ·Excellent customer/client relationship skills ·Experience working within the Telcoms industry. ·Confident telephone manner and excellent communication skills. ·Ability to work well in a team environment. ·Competent with MS Packages. ·Good education background - English … Maths Grade C or above ·Willingness to learn and a can-do attitude RESPONSIBILITIES: ·Process customer orders for new services and any upgrades. ·Verify customer order details and ensure accuracy. ·Build and maintain relationships with customers, updating them about their orders. ·Resolve any customer queries and troubleshoot more »

of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career … technical users.· You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. · You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH · Proficiency in Microsoft Office 365 services and email … DHCP, TCP/IP, LAN, Routing, VPN, and WAN. · Interest and exposure to security, including firewalls and Windows security for servers and workstations. Managed service provider/2nd line service desk/2nd line support/second line service desk engineer/service desk engineer/ more »

of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career … technical users.· You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH · Proficiency in Microsoft Office 365 services and email … DHCP, TCP/IP, LAN, Routing, VPN, and WAN. · Interest and exposure to security, including firewalls and Windows security for servers and workstations. Managed service provider/2nd line service desk/2nd line support/second line service desk engineer/service desk engineer/ more »

Job Title: 1st line service desk engineer Location: Borehamwood + Hybrid + Mon-Fri 0830am to 1700pm Salary: up to 28k per annum Duration: Permanent Benefits: 22 days AL rising to 25 + BHs + Company pension + day off for birthday Training: A tailored training path with vendor … your ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a 1st Line Service Desk Engineer! HOW YOULL MAKE AN IMPACT · Provide technical support for our Managed Service customers, aiming to resolve incidents promptly or escalate to … the 2nd and 3rd line engineering team if necessary. · Perform proactive tasks to maximize customer uptime, including root-cause analysis and preventive measures to avoid recurring issues. · Resolve complex monitoring alerts, deploy security updates, perform system maintenance, and upgrade customer systems as required. · Manage tickets efficiently and effectively more »

A Hoddesdon based ERP solutions firm need a Technical Support Consultant/Software Support Consultant to provide support and consultancy services to their European customer base. The Technical Support Consultant/Software Support Consultant will need BI report writing/development experience along with knowledge of ERP systems and … development projects as well as a degree. The Technical Support Consultant/Software Software Consultant duties include: Provide courteous and prompt customer service in response to customer support requests. Assist customers with software installations and configurations on the various supported platforms, such as Windows and Linux. A … our work is recharged to our customers, so timesheets must be entered for all work and checked at the end of each day. Document customer solutions, both for internal reference and for customer benefit. Manage full life cycle Business Intelligence and reporting projects for customers, including design, planning more »

3rd Line Technical Support & Project Engineer Location: Stevenage (Head Office and Customer Sites) Contract: Full-time, Permanent Salary: Up to £45,000 (Dependent on experience) Working hours: 08:30-18:00, Monday to Friday (Excluding Public Holidays) Are you a seasoned IT professional with a knack for problem-solving … 3rd Line Technical Support & Project Engineer to join their dynamic team in Stevenage. This is a fantastic opportunity to further your career, working across customer sites and the company's head office, delivering IT solutions with precision and a customer-focused approach. Key Skills: * Minimum of 3 years … experience working at an MSP in both onsite and support desk roles * Strong problem-solving and troubleshooting abilities * Excellent communication and customer service skills * Hands-on experience with Microsoft Endpoint Manager/Microsoft Intune * Advanced knowledge of Microsoft 365, including Entra ID, SharePoint/OneDrive, and Teams * Expertise more »

3rd Line Technical Support & Project Engineer Location: Stevenage (Head Office and Customer Sites) Contract: Full-time, Permanent Salary: Up to £45,000 (Dependent on experience) Working hours: 08:30-18:00, Monday to Friday (Excluding Public Holidays) Are you a seasoned IT professional with a knack for problem-solving … 3rd Line Technical Support & Project Engineer to join their dynamic team in Stevenage. This is a fantastic opportunity to further your career, working across customer sites and the company's head office, delivering IT solutions with precision and a customer-focused approach. Key Skills: * Minimum of 3 years … experience working at an MSP in both onsite and support desk roles * Strong problem-solving and troubleshooting abilities * Excellent communication and customer service skills * Hands-on experience with Microsoft Endpoint Manager/Microsoft Intune * Advanced knowledge of Microsoft 365, including Entra ID, SharePoint/OneDrive, and Teams * Expertise more »

pm, and the flexibility to handle escalations as needed. Key Responsibilities Lead, train, and manage a skilled technical support team, focusing on delivering customer satisfaction and support quality. Develop and implement effective support policies and best practices. Monitor service metrics and performance to ensure SLAs are consistently met. … Conduct Root Cause Analysis (RCA), Trend Analysis, and produce support-related reports. Serve as a point of escalation for complex customer issues, providing timely and effective solutions. Collaborate with product and engineering teams to address technical issues and enhance product performance. Stay informed about industry trends and emerging technologies. … Essential Skills & Experience Proven experience in technical support or customer service management, ideally in IT or EPOS sectors. Strong leadership and team management abilities. Excellent problem-solving and analytical skills, with experience in RCA and Trend Analysis. Proficiency with support software, Windows operating systems (Windows 7 to Windows more »

pm, and the flexibility to handle escalations as needed. Key Responsibilities Lead, train, and manage a skilled technical support team, focusing on delivering customer satisfaction and support quality. Develop and implement effective support policies and best practices. Monitor service metrics and performance to ensure SLAs are consistently met. … Conduct Root Cause Analysis (RCA), Trend Analysis, and produce support-related reports. Serve as a point of escalation for complex customer issues, providing timely and effective solutions. Collaborate with product and engineering teams to address technical issues and enhance product performance. Stay informed about industry trends and emerging technologies. … Essential Skills & Experience Proven experience in technical support or customer service management, ideally in IT or EPOS sectors. Strong leadership and team management abilities. Excellent problem-solving and analytical skills, with experience in RCA and Trend Analysis. Proficiency with support software, Windows operating systems (Windows 7 to Windows more »

with a focus on desktop, server and infrastructure support. The successful 3rd Line IT Support Engineer will act as the escalation point for the service desk and will also work alongside the Service Desk Manager working directly with all managed services customers. Essential Requirements of the 3rd Line … OneDrive and Intune Understanding of remote desktop services or Azure Virtual Desktop Hold relevant certifications in Microsoft Excellent communication and ability to provide exceptional customer service To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark on (url removed) If you more »

assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/… Providing investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined … Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a more »

We are recruiting for a Business Intelligence and Development Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will be responsible for the provision of business intelligence systems to provide information and to support the decision making requirements … to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Job description Job responsibilities Please see the attached … NHS Python/R - Knowledge of Machine Learning Previous Department Management experience Skills Essential Effective at working within and management of a team Strong 'customer service' orientation and ability to develop and maintain effective working relationships with different and levels of staff groups Able to question and challenge more »

and support services? We are seeking a proactive Infrastructure Team Lead to join our innovative digital transformation team, supporting high-profile clients across Quick Service Restaurants (QSR), Hospitality, and Retail sectors. In this critical role, you will be the go-to escalation point for complex issues, driving Root Cause … Analysis (RCA) and troubleshooting across a diverse range of technical environments. Your leadership will ensure service excellence, leveraging your technical expertise in hardware, software, and network support to lead a team that consistently exceeds client expectations. Key Responsibilities: Lead a team of technical support specialists, providing coaching, training, and … and report on team performance and SLA metrics. Collaborate with development and engineering teams to continuously improve product quality and support processes. Drive a customer-centric culture within the team, ensuring each interaction enhances client satisfaction. Essential Skills: Minimum 5 years' experience in IT or EPOS support, with substantial more »