101 to 117 of 117 Customer Service Jobs in Lancashire

knowledge and demonstrable sales experience for this position. This position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key. This is an interesting and varied role with a great scope for generating new business as well as keeping existing More ❯

Media City £34,000-£36,000 Permanent Monday-Friday Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good for the community, and … and the successful candidate shall manage key accounts, overseeing the entire accounts administration process, providing after-sales support, following up on new business opportunities, and providing high levels of 'customer first' service. Key Responsibilities: Servicing as the primary point of contact for key client accounts Maintaining & fostering strong relationships, ensuring their needs are met Providing after-sales support to … maximise customer loyalty and satisfaction Remain in regular contact with customers to understand their needs Negotiate agreements and maintain accurate sales records Identify and following up on future sales opportunities, attending exhibitions and meeting clients to form new relationships Work closely with the Business Development team regarding marketing & client engagement Tracking marketing campaigns, working closely with internal & external contractors More ❯

/relaxed breaks throughout the day. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 22nd August 2025 Start Date Friday, 29th August 2025 Desired Skills Customer care skills Team working Keen Willingness to learn 17 + About the Employer P3 COMPUTER SERVICES LIMITED P3 Computer Services Limited was formed in November 1995. It was the … intention to provide very high levels of customer service to the business sector, the education sector and for home users. A 100% commitment to this principle lead to unprecedented growth that solidified us as one of the best IT providers in the East Lancs area. Within just 3 short years later, we became a multi-million pound turnover … relocated to new premises in Rosegrove. Although there have been many changes over the past 28 years, P3 Computers still stands by the principle of providing our absolute best, service for all our our customers and look forward to the next 20+ years. More ❯

Services. With a strong commitment to staff development, they offer opportunities to gain certifications up to CCIE level, fully funded by the company. We are seeking a personable and customer-focused Senior Network Engineer who excels in relationship building and is skilled in BGP, Layer 3 protocols, and next-gen firewalls (Fortinet, Palo Alto, or Cisco). You will … with a focus on Layer 3 and BGP. Skills & Experience: CCNP or JNCIP certification (preferred, not essential). Strong background in core networking and next-gen firewall technology. Excellent customer-facing skills, with a passion for building relationships. Must be NPPV3 Security Clearable. Salary & Benefits: £48,000-£65,000 per annum Competitive salary with bi-annual bonuses. Private healthcare … Paid overtime and out-of-hours compensation. Opportunity to progress and gain certifications up to CCIE level. If you are a network professional with a passion for technology and customer service, we want to hear from you! Apply now to join a company that values growth, development, and teamwork. More ❯

IT policies. Perform routine system administration tasks, such as user account management, access rights, password resets, and network connectivity checks. Document IT incidents, procedures, and resolutions accurately within the service management system. Contribute to the maintenance and security of IT assets, including inventory tracking and equipment audits. Collaborate with colleagues to identify and implement improvements to IT support processes … and user experience. Skills: Previous experience in a 1st or 2nd line IT support, helpdesk, or technical service role. Confident working knowledge of Windows OS, Microsoft Office 365, and general desktop/laptop maintenance. Basic networking understanding (TCP/IP, Wi-Fi troubleshooting), with ability to support connectivity issues. Effective communication skills, able to explain technical concepts clearly to … skills, with attention to detail and the ability to manage and prioritise multiple support queries simultaneously. Logical and analytical approach to problem-solving, with a focus on delivering excellent customer service. Team player with the initiative to take ownership of allocated issues and responsibilities. Professional, reliable, and respectful in all interactions with colleagues and stakeholders. Package: Benefit from opportunities More ❯

of Aro by the ClearScore Group, we're entering a new phase of exciting growth, and you could be a key part of it. We're looking for a Customer Solutions Expert to join our highly skilled, close-knit Solutions Hub team based out of our Manchester office. You'll be part of a business that's passionate about … lenders and a clear vision for the future What You'll Be Doing: Engage with a portfolio of fully qualified leads generated through our online unsecured lending journey. Evaluate customer applications and offer tailored recommendations that align with the needs of each individual customer. Provide expert guidance on unsecured loan options using our innovative, proprietary technology. Build and nurture … customer relationships by understanding their financial goals and offering personalised loan solutions. Achieve or exceed sales targets and KPIs, while delivering exceptional customer service. Collaborate with our outstanding advisory team to support customers through their application process. Contribute to our ongoing innovation by sharing ideas to enhance the customer journey and helping to bring those improvements to More ❯

As a Retention's Agent in the Technology & Telecoms industry, you will play a vital role in maintaining strong customer relationships and ensuring client satisfaction. This position, based in Salford, requires a focus on providing tailored solutions to retain customers and enhance their experience. Client Details This opportunity is with a medium-sized company in the Technology & Telecoms sector … known for delivering innovative solutions and exceptional customer service. The organisation values efficiency and is committed to maintaining its reputation for excellence in the Salford area. Description Engage with customers to understand their needs and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and … support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual and team retention targets. Identify opportunities for up-selling or cross-selling additional services. Stay updated on industry trends and company offerings More ❯

reps, managing data, liaising with customers, and making sure nothing slips through the cracks. What You'll Be Doing * Support the Sales Team: Prepare proposals, presentations, and contract documents.* Customer Focus: Handle queries, share info, and help resolve any issues that pop up.* Keep Things Moving: Process sales orders, track deliveries, and assist with invoicing.* Manage the CRM: Keep … customer records up to date and squeaky clean.* Reporting: Pull together sales figures and performance metrics to help guide decisions.* Team Coordination: Work closely with marketing, finance, and ops to keep everything aligned and on schedule. Who You Are * 1-3 years' experience in sales support, admin, or customer service.* Super comfortable using CRMs, Microsoft Office (especially Excel More ❯

Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … play a crucial role in expanding their client base and ensuring exceptional customer satisfaction. Your Core Responsibilities: Client Champion: Develop and nurture strong relationships with existing clients, managing renewals and exceeding their needs. Growth Driver: Identify and pursue new business opportunities, leveraging warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored … proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide strategic insights. Problem Solver: Handle client inquiries and resolve issues promptly and effectively. Organized Pro: Maintain accurate More ❯

provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job … including supporting schedules and reconciliations to aid in the production of accurate management accounts. Billing & Documentation Support Provide support to the Billing Manager by supplying remittances, copy invoices, and customer statements as needed. Use internal systems and external portals to retrieve documentation for billing activities. Credit Control Assist with credit control tasks including chasing overdue payments and following up … Excellent attention to detail and organisational skills. Strong communication skills, both written and verbal. Ability to prioritise tasks in a fast-paced environment. Desirable Experience working within a Managed Service Provider (MSP) or technology sector. Familiarity with accounting software such as Sage, Xero, or similar platforms. Understanding of basic VAT and financial compliance requirements. Why Evolve? At Evolve, you More ❯

requests. Troubleshoot hardware, software, and connectivity issues. Log and triage support tickets, gather user feedback, and assist with documentation. Build and configure laptops and other hardware for internal and customer use Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries … will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician. Apprenticeship Standard … Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 11th August 2025 Start Date Tuesday, 12th August 2025 Desired Skills Communication skills IT skills Organisation skills Customer care skills Team working Initiative Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer BUSINESS INSIGHT 3 LTD We are “Experts in Human, Vehicle More ❯

career within a large-scale global environment. Our client is known for the continuous professional development opportunities they offer, and this is an exciting new role within their IT Customer Services Team to drive automation in Service Delivery. Ideally they are looking for an individual with experience in virtual agent technology who has the ability to look to … virtual agents, predictive analytics, and machine learning within the ITSM ecosystem Supporting ITSM workflow improvements through the proposal and development of new AI agents to streamline processes and improve service delivery Collaborating with cross-functional teams to design, develop, and deploy AI agents that enhance operational efficiency and user experience Testing, evaluating, configuring, and maintaining automation and other integrations … working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯

ServiceNow Developer UK-Based | Hybrid | Full-Time Digital Customer Experience Team £60,000 - £70,000 + Private Healthcare + Pension + Unlimited Training Budget Make a Real Impact with Tech That Transforms We're hiring a ServiceNow Developer to help shape smarter, faster, and more human digital experiences. If you have 2+ years of hands-on development experience with … the ServiceNow platform, this is your opportunity to work on meaningful transformation projects across industries - from IT and HR to customer service. You'll be part of a high-performing team that puts users first, leverages cutting-edge tech like GenAI, and delivers solutions that actually make people's work lives better. What You'll Do Platform Engineering Configure … Glide API Apply GenAI, Now Assist, and Data Fabric to build intelligent, responsive solutions UX-Focused Development Create sleek, role-based interfaces using Next Experience UI, UI Builder, and Service Portal Build dashboards and portals that empower users and simplify journeys Seamless Integration Connect ServiceNow to third-party systems (HR, CRM, eCommerce) via REST/SOAP APIs Ensure consistent More ❯

project managers to clarify specifications and requirements. Liaise directly with QA to help identify, replicate, and resolve issues resulting from both internal and client user acceptance testing and with customer services for problems reported in live systems. The C# Developer will have the following: Experience in writing code in at least one language. For Example, VB.NET, C#, JavaScript, ASP.Net … Server, and Transact SQL skills Experience in working with XML and XML schemas, JSON, REST, SOAP and Web Services Web server administration skills, such as IIS hosting and web service setup. Be able to follow code produced by other department members and enhance or fix it where necessary. How to Apply if You’re Interested in this Job: If More ❯

collaborative team? The Sales Support Team at Softcat is always very hard working, friendly. We pride ourselves on working with the Account Managers to consistently deliver the best possible service to our customers. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses.We help customers to … IT product quotes and source the equipment to enable to sales process to run effortlessly. Organise the workflow of sales support services to the designated sales personnel. Deal with customer enquiries while working alongside different departments within the business. Deliver verbal and written communications with customers. Log orders onto the internal database. What we need from you Highly organised More ❯

operations, management of the maintenance engineers, small works quotations, supplier delivery, in collaboration with the clients. The Technical Services Manager/Contract Manager will also be responsible for monitoring service performance, site liaison, contractual adherence & compliance, identifying cost savings and unlocking the value. Key Accountabilities: • coordinate and manage all Building services operations on multiple contracts - manage all PPM and … reactive maintenance schedules - plan and implement small works projects • Review service performance identifying areas where improvement is required and developing action plans. • Provide escalation point for resolution of service performance. - Monitor and control SLA agreements and evaluate KPI and contract progress - Hold responsibility for P&L • Identifying, Pricing and Quoting small works • Assistance in mobilisation of new contracts. … spread across a large area. -Valid driving license • Experience in Performance and Job Management systems and their application to the Building Services/FM industry • Intermediate IT skills • Strong customer services skills and experience • Service oriented attitude combined with innovative thinking • Background in Building Services and Hard FM • An able negotiator with an ability to deal equally with More ❯

About Us A leading B2B service provider, we're now looking for experienced, talented and driven sales professionals to join our vibrant team in Bolton. We pride ourselves on empowering our people to be creative, share new ideas, and be rewarded for their hard work. It's a truly collaborative culture where you'll learn from the best, feel … ll Be Doing As a Business Development Executive, you'll be connecting with over 200 businesses per day, creating a pipeline to grow and develop as your own. Analysing customer needs through great questioning, discovery and qualifying their requirements. You'll be delivering first-class service to prospective customers, building rapport, and offering valued advise on money saving … office/2 days remote (based on performance) 37.5 hours per week Monday - Friday, no evenings or weekends! 25 days holiday, with an extra day for each year of service (up to 28 days) Employee discount scheme Healthcare package Company social events Clear progression pathways A secure future through our Pension plan On-site gym If you're ready More ❯