201 to 225 of 718 Customer Engagement Jobs in London

executing campaigns for the UK as well as supporting global strategic initiatives. The team collectively strives to expand our subscriber base and enhance engagement metrics, with a primary focus on retaining Deliveroo customers. Serving as the voice of the customer, the CRM team directs efforts toward enhancing personalised … forefront of a rapidly evolving industry, and we're looking for a CRM Executive to help shape the future of customer engagement across our Retail business.As the CRM Executive for Retail, you will play a key role in planning, building, and executing CRM campaigns. Working closely with stakeholders ...

business that combines purpose with exceptional execution, strong product investment and ambitious growth plans. The Opportunity You'll own a key part of the customer journey, working closely with Design, Engineering, Data, Growth and Customer Experience teams to improve customer engagement, retention and long-term value. … This is a highly visible role where your work will directly influence both customer outcomes and commercial performance. Perfect for a Product Manager who thrives on getting things done, bringing teams together and delivering meaningful customer experiences. What You'll Be Doing Driving delivery across a range ...

Product Manager, Apple Services, within the Apple Services Engineering organization. Our mission is to deliver a scalable, privacy-friendly messaging platform that powers meaningful customer engagement and drives lifetime value across Apple Services.We leverage the latest technologies to simplify & accelerate message delivery, unlock new engagement capabilities … reach and engage their target audiences more effectively. We value your unique experience and perspective, and invite you to help shape the future of customer messaging for Apple Services.We’re looking for an experienced product leader to drive the evolution of our internal Messaging Platform and AI capabilities. This ...

strategic relationships with defence customers to assure the realisation of their digital transformation goals. Develop, maintain, and manage the implementation of strategic defence customer engagement plans. Manage efforts to research and identify customer prospects and targets. Collaborate with sales, engineering, products, and marketing teams to develop … lines of business. Represent C3 AI by driving business development with company alliance partners. Personally engage in strategic account selling, business development, and ongoing customer success. Travel to customer sites up to 50% of the time (or more) depending on business needs. Qualifications: Proven track record of success ...

LondonBusiness – Customer Experience/Full Time/HybridJoin Pigment: The AI Platform Redefining Business PlanningPigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance … driven by innovation and ready to make an impact at scale, we’d love to hear from you.What You’ll DoAs a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … linchpin between customers, sales, delivery, and domain specialists-ensuring that the final solution is winnable, deliverable, cost optimised, and aligned with the customer's business outcomes. Key Responsibilities 1. Deal & Solution Architecture Leadership Lead the architecture of complex, multi tower solutions covering cloud, data, digital engineering, service management, platforms ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … linchpin between customers, sales, delivery, and domain specialists-ensuring that the final solution is winnable, deliverable, cost optimised, and aligned with the customer's business outcomes. Key Responsibilities 1. Deal & Solution Architecture Leadership Lead the architecture of complex, multi tower solutions covering cloud, data, digital engineering, service management, platforms ...

experienced Security Sales Specialist to drive growth across our security portfolio, working closely with account teams and senior client stakeholders. This is a strategic, customer‐facing role focused on building strong pipelines, winning complex deals, and positioning our full range of solutions as trusted, value‐led partnerships.You’ll play … role in shaping business development strategy, expanding existing customer relationships, and engaging at C‐suite level across mid‐to‐large enterprise accounts.Key ResponsibilitiesBuild and manage a strong long‐term sales pipeline to grow market share within the security portfolioIdentify and develop new opportunities by expanding and enhancing existing customer ...

excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific.The RoleAs a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with … excellence. You will manage the operational components of the customer lifecycle - from onboarding through to renewal - ensuring accurate documentation, process consistency, and timely execution.This role is ideal for someone highly organised, analytical, and proactive, with strong operational discipline and the ability to balance customer success with delivery oversight. ...

sales cycle, providing technical expertise, solution design and trusted commercial guidance. This is an exceptional opportunity for someone who enjoys combining technical knowledge with customer engagement, helping organisations modernise their Quote-to-Cash processes through cloud technology, integrations and intelligent automation. The Role You'll work alongside … Sales team to qualify opportunities, understand customer challenges and design compelling technical solutions that demonstrate measurable business value. You'll lead technical discovery sessions, deliver tailored demonstrations, facilitate solution workshops and support complex enterprise proposals, acting as the trusted technical advisor throughout the customer buying journey. Working across ...

deploy, and optimise complex HPC clusters, AI platforms, and intelligent AI solutions in both proof-of-concept and production environments.This is a highly visible customer-facing role that combines deep technical expertise with strategic consulting. You will partner with customers throughout their cloud and AI transformation journey while collaborating … deployments from proof-of-concept through production. Serve as a trusted technical advisor on cloud architecture, migration strategies, and AI infrastructure best practices. Deliver customer workshops, architecture reviews, technical presentations, and hands-on enablement sessions. Collaborate with Product Management, Engineering, Support, and Sales teams to influence product direction ...

delivering the future of CRM capability across UK&I. You will identify, evaluate and implement innovative CRM, AI and marketing technology solutions that enhance customer engagement, operational efficiency and commercial performance.Acting as the bridge between CRM, Martech, Product, Data Science, Commercial teams, Optimove and other strategic partners … will ensure Entain continues to maximise value from its CRM technology investments while driving the evolution of our customer marketing capabilities.As the UK&I CRM subject matter expert for Optimove and AI-enabled CRM capabilities, you will lead the adoption of new technologies, champion innovation and ensure the business ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early warning … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

Remote - CRM/Email Marketing Manager - Contracta0GP900000HSJ9B.1**Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

recognised technical authority, shaping OpenShift strategy across some of the UK's most complex enterprise environments. You'll combine strategic consultancy, architectural governance, and customer engagement while influencing the future direction of our OpenShift capability.You'll be joining a collaborative team of architects, consultants, and technical specialists delivering … best practices across the practiceLead architecture strategy for large-scale hybrid and multi-cloud transformation programmesProvide governance and technical assurance across high-profile customer engagementsSupport strategic pre-sales activities, major bids, and customer workshopsAdvise senior customer stakeholders including CTOs, Heads of Engineering, and Platform OwnersDrive security, resilience ...

spaces, and a keen sense of ownership to set vision, build strategy, and deliver measurable production outcomes.You will own and drive the AI engagement lifecycle across a portfolio of strategic Surge accounts — from opportunity identification through industry diagnosis, use case prioritization, build team orchestration, and production deployment; lead customer … creating pipeline and accelerating AI transformation deals at major enterprise customers across EMEA.A day in the lifeA significant portion of your day will involve customer engagement at the C-suite level and support to account teams across EMEA. You will travel as needed to customer sites, industry ...

with customers to assure the realization of their digital transformation goals and expand the client footprint. Develop, maintain, and manage the implementation of strategic customer engagement plans. Manage efforts to research and identify customer prospects and targets. Collaborate with sales, engineering, products, and marketing teams to develop … lines of business. Represent C3 AI by driving business development with company alliance partners. Personally engage in strategic account selling, business development, and ongoing customer success. Travel to customer sites up to 50% of the time (or more) depending on business needs. Qualifications Degree in engineering, science, computer ...

global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while … improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center ...

build, and scale modern digital commerce ecosystems — embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising, and intelligent customer engagement at scale.As customer journeys evolve beyond traditional websites and apps toward AI-mediated discovery, conversational interfaces, and intelligent agents, Consumer Goods … approach through to delivery and value realisationStrong understanding of digital commerce strategy and platforms — including how commerce ecosystems connect with search, content, data, and customer technology to drive discovery, conversion, and loyaltyExperience leading and developing multi-disciplinary teams across strategy, technology, and experience disciplines in a consulting or agency ...

requirements and provide technical expertise Key Skills Required: Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF's, plugins, workflows, cloud ...

gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

responsible for the successful planning, execution, deployment, and ongoing operational delivery of Genius Sports products and services for customers. The role owns the customer delivery lifecycle from implementation and go-live through post-launch stabilization, seasonal readiness, and the activation of additional products and services. Working closely with Commercial … functional Operations teams, the Delivery Manager serves as the operational delivery lead for assigned customers, ensuring solutions remain healthy, operationally ready, and aligned with customer requirements throughout the partnership. Key Responsibilities Lead the end-to-end delivery of customer implementations from project initiation through go-live, stabilization ...

technology, operating models, marketing execution and channel strategy. Value Measurement: Building measurement frameworks to realise value from marketing investments and to unlock real-time customer experience enhancements Data Strategy: Leveraging data to optimise customer engagement and commercial outcomes. AI Advisory: Guiding the implementation and integration … problem-solving skills, with the ability to break down complex issues and develop clear, structured solutions. Excellent communication and interpersonal skills, essential for client engagement, workshop facilitation, and presenting complex ideas clearly and persuasively. Experience in working with cross-functional teams and stakeholders, fostering collaboration and driving consensus. Demonstrable ...