201 to 225 of 368 Customer Engagement Jobs in London

customers with a great experience, showcasing preliminary insights and clearly communicating the value and benefits of Kallikor solutions. You'll play a crucial role in defining our approach to customer engagement, leveraging your analytical and consulting expertise as you work with customers across various domains, including supply chain, logistics, and warehouse operations. You'll collaborate closely with internal … product and engineering teams, aligning customer needs with the capabilities and strategic direction of our products. Understand customer and user stakeholders, their relationships, pain points and needs Develop strong relationships with customers, delivering an excellent experience Conduct initial data analysis and discovery to shape tailored customer solutions Create impactful demos and presentations that clearly demonstrate rapid value … strongly preferred Excellent communication and collaboration skills, with demonstrated experience building effective relationships with stakeholders and clients Strong communication skills, able to bring value propositions to life for a customer audience as well as tailor technical messages appropriately Proven ability to deliver impactful results both independently and collaboratively within small teams Ability to prioritise and simplify effectively to deliver More ❯

customers with a great experience, showcasing preliminary insights and clearly communicating the value and benefits of Kallikor solutions. You'll play a crucial role in defining our approach to customer engagement, leveraging your analytical and consulting expertise as you work with customers across various domains, including supply chain, logistics, and warehouse operations. You'll collaborate closely with internal … product and engineering teams, aligning customer needs with the capabilities and strategic direction of our products. Your Opportunity: Understand customer and user stakeholders, their relationships, pain points and needs Develop strong relationships with customers, delivering an excellent experience Conduct initial data analysis and discovery to shape tailored customer solutions Create impactful demos and presentations that clearly demonstrate … strongly preferred Excellent communication and collaboration skills, with demonstrated experience building effective relationships with stakeholders and clients Strong communication skills, able to bring value propositions to life for a customer audience as well as tailor technical messages appropriately Proven ability to deliver impactful results both independently and collaboratively within small teams Ability to prioritise and simplify effectively to deliver More ❯

in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the … positive impact on its customers, employees, and communities. The Role Veeva Network is a comprehensive Master Data Management (MDM) solution that helps life sciences companies manage critical product and customer data. Veeva OpenData is a customer reference database offering access to more than 16 million healthcare professional and organization profiles. Our solutions enable faster go-to-market and … more informed customer engagement across the commercial landscape. As our client base continues to expand, we are seeking a highly skilled MDM Technical Architect to lead complex enterprise-level implementations across Veeva Network and OpenData. You will work closely with commercial life sciences customers to design, implement, and optimize robust MDM architectures. This role requires a blend of More ❯

of customers across the U.S. and U.K. to reclaim their time through seamless, fast, and reliable delivery. Behind this transformative journey is our tech-first mindset, relentless obsession with customer experience and operational excellence. We're looking for an exceptional CRM Executive to join Team Blue! Gopuff is on a mission to become the go-to platform for instant … of everyday essentials - and our CRM team plays a key role in making that happen. We're looking for a commercially-minded, technically capable CRM Executive to help drive customer engagement, retention, and lifetime value through smart, data-driven campaigns. You'll support the end-to-end execution of multi-channel CRM activity (email, push, in-app), working … the future of commerce? Let's go. You will: Deliver multi-channel CRM campaigns (email, push, in-app) from planning and segmentation through to execution, QA and reporting. Use customer and behavioural data to personalise messaging and optimise customer journeys across different lifecycle stages (e.g. new, returning, lapsed). Collaborate with commercial and category teams to align CRM More ❯

requirements & writing technical architecture documents Ensuring the code reviews & development best practices/processes to be followed. Responsible for planning the end-to-end technical scope of the project & customer engagement areas including planning sprint & deliveries. Estimates efforts, identify risks & provide technical support whenever needed. Demonstrates the ability to multitask & re-prioritize responsibilities based on dynamic requirements. Key … on experience in JavaScript and JQuery Extensive development experience in developing intuitive UI using Visualforce, JQuery and JavaScript. Extensive development experience in Salesforce integrations. Experience in working with the customer directly which includes initial requirement gathering, day-to-day technical discussions, technical demos, and project delivery. Experience with working on Agile Software development methodology. Should have excellent verbal as More ❯

their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web applications. You'll be commercially and analytically minded, and … for CRM success as the service scales. What you'll be doing Being hands on with our tools, building and implementing acquisition, in-life and retention programmes across multiple customer touch points to deliver value for customers and the business Acting as the CRM voice in our Utrack team, leading the development and implementation of a CRM experience that … strategy, driving incremental campaign effectiveness improvements Championing the continuous improvement of CRM, through application of our tools and data What we're looking for Owning and delivering multi-channel customer contact/CRM strategies, ideally involving mobile app, push, and email. Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to create, send and report More ❯

in AI-driven solutions and smart marketing tools that help businesses grow, scale, and stay ahead of the competition. Based in London, our mission is to simplify operations, boost customer engagement, and increase revenue through intelligent automation and human-AI synergy. Role Description This is a commison based remote role for a Cold Caller/Appointment Setter which More ❯

in AI-driven solutions and smart marketing tools that help businesses grow, scale, and stay ahead of the competition. Based in London, our mission is to simplify operations, boost customer engagement, and increase revenue through intelligent automation and human-AI synergy. Role Description This is a commison based remote role for a Cold Caller/Appointment Setter which More ❯

in AI-driven solutions and smart marketing tools that help businesses grow, scale, and stay ahead of the competition. Based in London, our mission is to simplify operations, boost customer engagement, and increase revenue through intelligent automation and human-AI synergy. Role Description This is a commison based remote role for a Cold Caller/Appointment Setter which More ❯

support the product team and our transition to a data and analysis company. The insight and analysis provided by the product analyst will support the product team in understanding customer engagement, product performance and ultimately help us to make the right business decisions. Product analytics has become increasingly important within ICIS over the last years and as we … pioneer new ways of customer analytics such as our Product Success Score (PSS). The new Product Analyst will allow us to drive the developments forward and ensure that all innovation on the product development side is supported by similarly innovative product analysis. Responsibilities Develop and maintain dashboards and metrics to support product decisions Collaborate with product managers to … define KPIs for new and existing products Analyse customer behaviour to identify trends, opportunities, and areas for improvement Lead the development of a company-wide product analytics strategy Work with engineering teams to ensure data quality and availability Support continuous improvement of product documentation and processes Manage relationships with internal and external analytics tool provider Requirements Strong analytical thinking More ❯

in AI-driven solutions and smart marketing tools that help businesses grow, scale, and stay ahead of the competition. Based in London, our mission is to simplify operations, boost customer engagement, and increase revenue through intelligent automation and human-AI synergy. Role Description This is a commison based remote role for a Cold Caller/Appointment Setter which More ❯

the business and Digital Product teams utilising platform capabilities. This role will be aligned to the Salesforce platform covering platform capabilities such as: SalesCloud CRM Experience Cloud Marketing Cloud (Engagement & Personalisation) Service Cloud & Field Service Data Cloud AppExchange integrations such as Conga (document generation) Responsibilities: Collaborate with the Platform/Product Owner(s) in end-to-end ownership of … the platform technology stack (Salesforce) Strong soft skills, able to operate effectively at Enterprise level. Experience in greenfield Salesforce implementations. Ability to act as a Programme Architect and support customer engagement as needed. Familiarity with Salesforce Trailhead and certifications is essential. Has driven change and improved ways of working Ability to engage with stakeholders at all levels of More ❯

can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to … proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies … partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros More ❯

for campaigns spanning Video, Audio and Display across the 'Open Internet' and Amazon O&O properties (e.g. Twitch, Prime Video, FireTV, and Amazon Music). We start with the customer and work backwards in everything we do, including advertising. We are seeking a Business Development Manager to join our Demand Tech Omnichannel Supply team to help accelerate our business … promoted and executed successfully across Streaming TV, web and app inventory. The ideal candidate will have account management experience and a business background that enables them to deeply understand customer problems and challenges. They must be able to drive a customer engagement from start to finish. This candidate should feel confident interacting with senior executives and have … to help guide the overall direction of the program - Analyse performance data and provide data-driven insights to improve our advertising programs - Develop solutions to address key operational challenges, customer pain points, and sources of friction - Work cross-functionally with marketing, product development and other internal teams to develop pipeline generation and maturation strategies for new geographies, products and More ❯

SEON is the leading fraud prevention system of record, catching fraud before it happens at any point across the customer journey. Trusted by over 5,000 global companies, we combine your company's data with our proprietary real-time signals to deliver actionable fraud insights tailored to your business outcomes. We deliver the fastest time to value in the … outcomes, analyze data, and deliver recommendations to senior leadership teams Business & Process Continuity Understand company-level goals and map enablement programming to strategic initiatives Manage changes to SEON's Customer Engagement Model and ensure all training activities are deployed within its context Champion adherence to company policies and processes; develop documentation hubs for self-service information consumption Qualifications More ❯

developers, and commercial stakeholders to deliver products that are data-driven, differentiated, and valuable to our customers. We'll trust you to: - Define product requirements based on market research, customer feedback, and internal analysis - Research and prototype quantitative models and see through the implementation with the engineering team - Act as the bridge between quantitative research, engineering, sales and clients … to deliver innovative and timely solutions - Collaborate closely with sales and marketing teams to shape go-to-market strategies, support customer engagement, and ensure value propositions are well understood - Answer client questions about our quantitative models and decision support tools - Define and monitor SLAs for product performance and delivery - Own the product roadmap and lead the lifecycle from More ❯

can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to … proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies … partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros More ❯

estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users … as the primary technical liaison for assigned key accounts and ensure they grow their usage of Retool and its impact on their business. Establish regular touch-points to review customer usage, health, and expansion opportunities. Demonstrate in-depth knowledge of the account, including project management aspects such as organizing information about customer key stakeholders, goals, open/action … items, risks, and dependencies. Document customer use cases and success stories for case studies, testimonials, and EBRs. Advocate for the needs of our customers within Retool, ensuring their feedback shapes our product evolution. Present technical content, such as sample apps, demos, and our product roadmap to diverse audiences, from engineers to C-suite executives. Organize hackathons and workshops to More ❯

an interim Dynamics 365 expert to help us design, configure, and implement core components using Microsoft Dynamics (Dataverse). Experience required- Strong hands-on experience with Microsoft Dynamics 365 Customer Engagement (esp. Dataverse model-driven apps). Expertise in Power Automate, Dynamics workflows, and business rules. Familiarity with Azure Logic Apps, Azure Functions, or related integration patterns. Experience More ❯

this information using the various CRM tools available. The following are some more points regarding this exciting new position: · Develop strategy using digital marketing technology with aim to increase customer engagement and conversion. Advise on optimization strategies used to increase the effectiveness of marketing · In-depth experience of integration of components to deliver digital marketing solutions, including consumer More ❯

our go-to-market strategy, managing sales cycles from lead generation to close, and working collaboratively with the founder and CCO. This role requires a hands-on approach to customer engagement, shaping technical discussions and helping prospects understand what they can build on our platform. What You'll Do As a Founding Technical Account Executive, you'll be More ❯

Hive, MapReduce) This is an exceptional opportunity to work as a Data Scientist within a global analytics team, utilizing various big data technologies to develop complex behavioral models, analyze customer uptake of products, and foster new product innovation. Responsibilities include: Generating and reviewing large datasets through advanced quantitative and statistical techniques. Designing, building, and utilizing consumer behavioral forecasting models … across different business sectors to maximize opportunities. Leading initiatives to enhance data accuracy, availability, granularity, and coverage. Developing analytics strategies to improve customer and product strategies. Designing better data analysis processes for future use. Proactively deriving actionable insights from large datasets using advanced statistical techniques. Analyzing customer behavior patterns to optimize product performance and customer experience. Building … identify links between behavior and new opportunities. Manipulating high-level data and presenting findings clearly to senior stakeholders. Supporting the development of analytics strategies to enhance product plans and customer engagement. Ideal candidates are talented scientists with exceptional data analysis and problem-solving skills, capable of discerning hidden patterns and signals within financial markets. Company: Recruitment agency Qualifications: Commercial More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you … ll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is … listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯