our commercial strategy and go-to-market planning , helping to define how we take our products to market, price them competitively, and ensure they are aligned with real-world customer needs today - and into the future. You will work cross-functionally with Product, Sales, Finance, Marketing, and Customer teams, and act as a key voice in both internal … operationalisation of products - defining workflows, input into enablement plans, and commercial readiness Collaborate extensively with Product to ensure successful delivery of roadmap deliverables and plan for future roadmaps. Market & Customer Insight Lead Voice of Market (VoM) research to inform roadmap and market positioning Perform horizon 2 and 3 market scanning to identify disruptive trends, competitor moves, and whitespace opportunities … Define and continuously refine our market strategy in line with industry shifts and regulatory developments Customer & Sales Support Support strategic customer engagements, shaping propositions that meet complex buyer needs Partner with Sales, Product Marketing and Customer Success to develop value messaging and customer-facing content What You'll Bring Proven experience in Proposition, Commercial, Strategic Product More ❯
native, business-critical AI solutions with our customers. You will take advantage of the global scale, elasticity, automation and high-availability features of the AWS platform. You will build customer solutions with Amazon SageMaker, Amazon Bedrock, Amazon Elastic Compute (EC2), Amazon Data Pipeline, Amazon S3, Glue, Amazon DynamoDB, Amazon Relational Database Service (RDS), Amazon Elastic Map Reduce (EMR), Amazon … Kinesis, AWS Lake Formation and other AWS services. You will collaborate across the whole AWS organization, with other consultants, customer teams and partners on proof-of-concepts, workshops and complex implementation projects. You will innovate and experiment to help Customers achieve their business outcomes and deliver production-ready solutions at global scale. You will lead projects independently but also … work as a member of a larger team. Your role will be key to earning customer trust. This is a customer-facing role. When appropriate and safe, you will be required to visit our office and to travel to client locations to deliver professional services when needed. You will: Invent and build AI solutions that solve complex problems More ❯
ProServe technical engagements for AWS customers in the FSI domain. Create and deliver presentations to customers that inspire the art of the possible in FSI using cloud computing. Understand customer requirements and collaborate with AWS sales leaders to scope, present, and win new FSI customer engagements. Identify common customer interest in APJ and innovate new technology offerings. … product/solution roadmap with execution programs to deliver on envisioned strategy. Recent and demonstrable hands-on experience with FSI domain workloads e.g., Core Banking. Ability to create compelling customer proposals and executive-level presentation skills. Expert level understanding of Cloud Computing, Hybrid, Multicloud environments. PREFERRED QUALIFICATIONS Corporate and Retail banking experience. AWS Cloud Certifications. Experience with AWS services. More ❯
s most popular Open Source storage software. (Remote/Hybrid) From your home office or regional hubs, iXians across the globe collaborate in real-time to deliver the best customer experience possible. Light on meetings, our agile stand-up environment helps all employees develop relationships and better deliver outcomes. We live our values every day, striving to be inclusive … EMEA Sales Engineer is a critical technical resource supporting our rapidly growing EMEA sales organization. As the technical expert bridging the gap between our world-class TrueNAS solutions and customer requirements, you'll work directly with Account Executives, channel partners, and enterprise customers across Europe, Middle East, and Africa to architect, design, and demonstrate storage solutions that solve real … pursue kaizen. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Customer-Facing Technical Leadership Conduct technical discovery sessions with prospects and customers to assess current infrastructure, pain points, and strategic requirements Design and present TrueNAS solutions that address specific customerMore ❯
growth, adoption, and revenue. Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies. Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation. Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and … market. Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact. Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements. Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact. What You'll Bring 7+ years of Product Marketing experience with a focus … ecosystem. Strategic & Tactical Agility : Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution. Cross-Functional Influence : Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence. Content Development : Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives. Analytical Mindset : Ability to define success metrics and translate More ❯
Fortune-500 company within a start-up atmosphere. At Amazon Music, ideas come to life and make a real impact. Our team impacts product features, music streaming innovations, and customer engagement. We are hiring across various roles including software engineering, marketing, design, operations, and more. Join us as we launch exciting new projects. What We Do We focus on … Support software deployment in staging and production environments. Develop tools for operations and maintenance. Report on system and support status. Own two or more digital products or components. Coordinate customer notifications and workflows to meet SLAs. Basic Qualifications 2+ years of software development or technical support experience. Experience troubleshooting and debugging technical systems. Experience in Unix. Scripting experience in More ❯
existing and prospective Saga customers): Develop, delivery, and manage email marketing campaigns using Adobe Campaign, ensuring campaigns are automated, optimised, and data-driven. Build trigger-based email journeys and customer lifecycle workflows, integrating data points for timely and effective communications including nurture and nudge communications, journey abandonment journeys, and more. Work closely with the Marketing Acquisition Lead to design … open rates, click-through rates, and conversion rates that will inform future recommendations on contact strategy. Utilise Adobe Target (if applicable) to conduct A/B tests and optimise customer engagement. Ensure marketing automation processes align with data governance, compliance, and regulatory standards. Collaborate with internal teams, including data analysts, and the wider CRM community, to ensure campaigns align … of data and how to harness it to optimise marketing KPIs. Able to create the new, rather than adapt the existing, particularly when it comes to designing and creating customer journeys. Profecient in HTML, and/or knowledge of tools like Dreamweaver. Able to balance multiple projects and deadlines simultaneously highly organised with great time management. A good knowledge More ❯
hands-on architecture and guidance for the implementation of our data platforms. Externally, the role is the engineering face of Activation, entailing senior stakeholder relationship management, product positioning and customer adoption. The role demands a balance of: deep technical expertise , senior leadership, knowledge of the Advertising industry, and preferably, a knowledge of, and relationships within, the GroupM network. WHAT … issues in the Activation product area, including defining roles, hiring and working with operational leads to effectively onboard new team members. You will engage with RFI processes during new customer engagements, provide a technical steer, high level estimations and produce design documents. WHAT YOU WILL NEED You have a proven track record of: Overseeing complex technical delivery of software More ❯
implementing advanced security systems, supporting clients in improving their security posture, and staying ahead of emerging cyber threats. You’ll play a crucial role in delivering technical excellence, leading customer engagements, and mentoring team members. Key Responsibilities: Design, implement, and manage enterprise-grade security solutions (firewalls, SIEM, IDS/IPS, endpoint protection, cloud security). Shape strategic security recommendations More ❯
of the Project Digital Engineering and technical information Execution Plans and Contractors Information Requirements over the lifecycle of the project. Performance objectives and progress reporting internally and externally. Driving customer engagement. Liaise with HS2's digital teams/representatives and with other MWCCs to ensure good relations, sharing of knowledge and best practice, innovation, and continuous improvement. Resourcing & Workforce More ❯
the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Head of Customer Success Based in: London, UK Why we're here: Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated … Cloud suite of applications for global collaboration, we empower the biggest real-time, 3D productions around. Disguise services offer a 24/7 global support system to meet any customer need ranging from essential technical service and online learning all the way to end-to-end creative and technical services from our creative and build team. Working with Disney … Netflix, ESPN, U2 at the Sphere, the Burj Khalifa, U2 and Beyonce, Disguise is the number one partner delivering the next dimension of entertainment. The Role: The Head of Customer Success is a customer evangelist, ensuring that Disguise maintains a customer-centric focus across all business functions. They report to the Vice President of CustomerEngagementMore ❯
Job Title: Product Support Specialist Salary: Up to £32,000 per year Department: Customer Experience Basis: Full-time, permanent Location: Canary Wharf, London - WeWork Reporting to: Customer Experience Lead About Onetrace Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across the UK. … more efficiently, stay competitiveand deliver with confidence. We believe the key to a great product is great people - and exceptional product support.You'll be a core part of our customer experience, helping users get the most out of Onetrace. You'll solve problems, share knowledge and champion feedback that drives our product forward. You'll sit at the intersection … of product, operations and customerengagement- in a small, ambitious team where your voice genuinely shapes how we scale. What You'll Do Engage with customers through various channels, including email, chat, and phone. Respond to customer queries promptly, demonstrating a solid understanding of our products. Follow up with customers to ensure their queries/questions/ More ❯
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: London (Hybrid) Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born … teams in all aspects of the back-office sales cycle. Collaborating with key departments such as order processing, credit control and supply chain to ensure streamlined processes throughout the customer journey and allow the sales teams to remain focused on customerengagement and order intake. Using a continuous improvement mindset, identifying and escalating potential process improvements for … further consideration. Working in collaborative way, utilising cross-functional communication to ensure smooth operations and excellent customer service is provided. Working within the defined roles and responsibilities as outlined by the Account Support Team Leader to deliver against KPIs and ensure sales receive agreed service levels. You will ideally have Previous administration and customer service experience. Excellent communication More ❯
Strategic Customer Engagements ACDC Deal Lead Job ID: AWS EMEA SARL (UK Branch) At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes … pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS's market leadership while working with cutting-edge technologies and global clients The Global Deal Strategy and Programs (GDSP) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help … products and services to a wider array of customers, faster than ever. To accomplish this goal, SCE is working with our customers to evaluate how we can accelerate moving Customer's workloads faster to the AWS cloud (i.e., Accelerate to the Cloud from your Data Center (ACDC . This is a unique opportunity to engage with AWS customers on More ❯
Customer Success Manager (Technical), UK Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our … phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec's solutions. As … a CSM, you'll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You'll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location : UK (Home office) Direct employment More ❯
Strategic Customer Engagements Deal Lead, SCE, EMEA Job ID: AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS, and to establish AWS as their key cloud technology provider. As … AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions. Key job responsibilities Lead negotiations and customer closure for strategic, large, complex or highly competitive deals. Develop and shape the overall deal strategy and structure to meet customer business outcome and goals. Contribute to developing More ❯
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. Are you looking to join an industry-leading sales organisation? Our banking, lending and payments team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. You will be joining a high … You'll be responsible for: Meeting/exceeding sales targets as set by the Sales Director Actively seeking out new business opportunities within existing accounts. Establishing strong, long-term customer relationships while capturing high-value growth opportunities. Going higher & wider within organisations to connect with new stakeholders and value streams. Leading with insight and develop an understanding of customerMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
trg.recruitment
000+ 👔 Interview Process : 2–3 stages 💸 Salary : Up to £60k 👨💻 Key Criteria : 🚨 PLEASE READ BEFORE APPLYING 🚨 ✅ You have solid product management or product ownership experience, particularly within marketing or engagement platforms (e.g., CRM, attribution, or self-service tools) ✅ Confident working with cross-functional teams—marketing, data, engineering—to shape roadmaps, manage technical platforms, and roll out A/B … testing strategies ✅ Comfortable using tools like Braze, Wordpress, and analytics platforms to drive platform improvements and customerengagement Please note: Sponsorship is not available for this role. More ❯
000+ 👔 Interview Process : 2–3 stages 💸 Salary : Up to £60k 👨💻 Key Criteria : 🚨 PLEASE READ BEFORE APPLYING 🚨 ✅ You have solid product management or product ownership experience, particularly within marketing or engagement platforms (e.g., CRM, attribution, or self-service tools) ✅ Confident working with cross-functional teams—marketing, data, engineering—to shape roadmaps, manage technical platforms, and roll out A/B … testing strategies ✅ Comfortable using tools like Braze, Wordpress, and analytics platforms to drive platform improvements and customerengagement Please note: Sponsorship is not available for this role. More ❯
Description Manager, Portfolio Solutions, EMEA Overview Nutanix is looking for a customer-focused, technically sharp and experienced Manager to lead our team of specialist Solution Architects across EMEA. This is a strategic role focused on scaling deep technical expertise and aligning specialist resources with the regional sales organisation to build impactful customer solutions across our portfolio.You will partner … a high-performing team of Portfolio Specialists across EMEA. Define and execute team strategy and OKRs aligned with regional SE and Sales leadership. Support a scalable model for specialist engagement in key sales opportunities and territories. Act as a technical thought leader and evangelist for Nutanix's full product portfolio.Technical Enablement Drive technical excellence within the team through targeted … enablement, bootcamps, and continuous learning. Identify and close skill gaps; create clear development paths for career progression. Support field teams by participating in customer engagements, executive briefings, and strategy sessions when needed.Solution Design & Execution Guide the team in aligning customer requirements with Nutanix solutions throughout the pre-sales cycle. Oversee and support delivery of solution demos, evaluations, and More ❯
execute a comprehensive revenue generation strategy that aligns with Zyte's goals and objectives. Lead, mentor, and expand the sales teams, fostering a high-performance sales culture. Oversee the Customer Success and Support teams, ensuring they deliver exceptional value to clients while aligning efforts with broader revenue objectives. Drive initiatives that enhance customer satisfaction, retention, and loyalty. Foster … needs and resolves issues effectively. Establish key metrics to track performance and growth across all revenue-generating departments. Collaborate with other executives to ensure alignment with product development and customer success initiatives. Identify and pursue new business opportunities, building strategic partnerships and enhancing Zyte's market presence. Analyze market trends to identify potential areas for growth and develop actionable … plans. Represent Zyte at industry events and conferences, positioning the company as a leader in the web data extraction space. Drive customerengagement and retention strategies to maximize long-term revenue. Create and manage effective forecasting and planning processes to meet revenue goals. Requirements: Minimum of 10 years of experience in B2B sales leadership, ideally in the SaaS More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lorien
Customer Product Owner – Salesforce Specialist | Hybrid | South West London | - £60K Are you a Salesforce expert ready to take your career to the next level? Our client, a long-established leader in their industry, is seeking a Customer Product Owner to drive the evolution of their Salesforce ecosystem—including Sales Cloud, Service Cloud , and the exciting opportunity to gain … experience with Salesforce Revenue Cloud . This is a hybrid role based in South West London (3 days in the office), offering the chance to shape the future of customerengagement and digital transformation in a business that values innovation, collaboration, and long-term growth. The Opportunity: As the Customer Product Owner, you’ll be the strategic … the development and success of Salesforce and Zendesk platforms. You’ll work closely with cross-functional teams to define product vision, prioritize features, and ensure seamless integration across the customer journey—from initial contact to post-sale support. Why Apply? Be a key player in a business-critical transformation project Gain hands-on experience with Salesforce Revenue Cloud—a More ❯
Customer Product Owner – Salesforce Specialist | Hybrid | South West London | - £60K Are you a Salesforce expert ready to take your career to the next level? Our client, a long-established leader in their industry, is seeking a Customer Product Owner to drive the evolution of their Salesforce ecosystem—including Sales Cloud, Service Cloud , and the exciting opportunity to gain … experience with Salesforce Revenue Cloud . This is a hybrid role based in South West London (3 days in the office), offering the chance to shape the future of customerengagement and digital transformation in a business that values innovation, collaboration, and long-term growth. The Opportunity: As the Customer Product Owner, you’ll be the strategic … the development and success of Salesforce and Zendesk platforms. You’ll work closely with cross-functional teams to define product vision, prioritize features, and ensure seamless integration across the customer journey—from initial contact to post-sale support. Why Apply? Be a key player in a business-critical transformation project Gain hands-on experience with Salesforce Revenue Cloud—a More ❯
Senior Salesforce Developer - Marketing Cloud Hybrid | London Bridge Salary up to £90,000 (DOE) iO Associates is working with a well-established organisation delivering critical customerengagement and digital transformation programmes across the UK. This role is ideal for a skilled Salesforce Developer looking to take the lead on platform development, marketing automation, and team mentorship. You'll … Marketing Cloud platforms, ensuring best practices in development, integration, and testing. Alongside hands-on technical delivery, you'll guide junior developers, contribute to strategic planning, and support high-impact customer communications. What We're Looking For: Strong experience in Salesforce Marketing Cloud development (AMPscript, Automation Studio, Journey Builder, SQL). Salesforce Platform Developer certification. Leadership experience - team coaching, workload More ❯
in developing impactful solutions that are reshaping the world of regulatory compliance. Responsibilities: Oversee the full project life-cycle of CUBE's end-to-end implementation projects from initial customerengagement, statements of work, project tracking and exceptional delivery Lead a team of project leads, technical leads and regulatory subject matter experts Deliver customer excellence and on … time delivery Provide unrivalled customer service and retention, by exceeding expectations and proactively managing any issues arising during the relationship Coordinate, influence and ensure accountability across internal functions to ensure legal, financial and technical requirements are fully satisfied and approved for each customerengagement Maintain existing and develop new relationships with partners and subcontractors as necessary to More ❯
