251 to 275 of 368 Customer Engagement Jobs in London

directly to the Chief Marketing Officer, you will play a pivotal role in shaping how we bring our stablecoin and payments products to market, drive adoption, and share compelling customer stories. You will be responsible for developing go-to-market (GTM) strategies, crafting value propositions and messaging, enabling our commercial teams, and feeding customer insights back into the … business. This role requires a strategic thinker who is also an effective doer - someone comfortable working cross-functionally across marketing, product, sales, and customer success to drive measurable impact. You'll be expected to raise the bar in how we communicate value to customers and position BVNK within a competitive, fast-evolving category. Key Areas of Responsibilities: Product GTM … marketing, sales, and account management to define launch goals, timelines, and key activities. Build and maintain a forward-looking launch calendar to ensure cross-functional alignment. Track launch performance, customer engagement, and internal enablement metrics; feed insights into future launches. Create scalable playbooks and documentation to support lifecycle product marketing as BVNK grows. Develop high-impact sales enablement More ❯

for you? Salary : £50,000 - £60,000 Location : Fully remote – work from anywhere in the UK Project Delivery : Take ownership of SharePoint and M365 product implementations for external clients Customer Engagement : Work closely with stakeholders to understand their goals and deliver real-world solutions Microsoft Partner : Join a consultancy that’s focused, well respected, and built around Microsoft … the most out of SharePoint Supporting documentation, configuration, and post-implementation handover to customers What you’ll bring to the table: Proven experience working with SharePoint Online in a customer-facing or consultancy role Strong knowledge of document management, records retention, and Microsoft 365 configuration Excellent communication skills, confident with both technical teams and business users Organised and proactive … able to manage multiple customer implementations at once Bonus points for experience with Power Automate, Teams, or wider Microsoft 365 tools Even more bonus points if you’ve worked with a Microsoft Partner or delivered product-based solutions before This isn’t a reactive support job or a hands-off architecture role, it’s hands-on, customer-focused More ❯

dynamic team, and be a part of shaping the future of the premium ticketing and hospitality industry. Who we're looking for Seat Unique is looking fora dedicated and customer-centric CRM Executive to join our team. In this role, you will be at the forefront of our venue liaison to ensure customers feel the optimal VIP experience across … all venues. You will be responsible for championing our pre-event & on-site customer experience to ensure seamless arrival to the correct entrance, suite & seating whilst highlighting awareness of all VIP perks throughout the event experience. We're in the live events business, which means in-person events are our core. This translates to our company culture and this … develop keyword-targeted articles and engaging content that boosts organic visibility and supports lead generation goals. Work closely with the wider marketing, commercial, and data teams to develop targeted customer journeys and lifecycle marketing initiatives. Create, proofread, and schedule engaging, on-brand content that drives engagement and conversions. Segment audiences using CRM tools to ensure the right messages More ❯

operating in the fast-paced world of online technology and services. With a strong presence across multiple European and global locations, the organisation is on a mission to redefine customer experiences through innovation, collaboration, and technical excellence. Their diverse and dynamic teams bring a shared passion for delivering high-quality services, and are constantly growing, evolving, and pushing boundaries. … Performing routine system maintenance and checks Assisting with software installations and updates Ensuring compliance with IT policies and best practices Documenting solutions and creating knowledge base articles Delivering exceptional customer service and clear communication Following up with users to ensure issue resolution and satisfaction Strong written and verbal communication skills Ability to work collaboratively within cross-functional teams Experience … Familiarity with Microsoft 365, Azure Active Directory, Jira (or similar tools) Knowledge of digital consumer platforms or entertainment/gaming sectors Understanding of relevant industry regulations and compliance standards Customer engagement or retention strategy experience Knowledge of betting or gaming market dynamics Package: Salary up to £42,000 based on relevant experience Regular performance feedback and growth plans More ❯

marketing leader-someone with a deep understanding of the corporate travel industry or B2B/SaaS, and proven experience in delivering impactful product positioning, go-to-market strategies, and customer-focused campaigns. This is an outstanding opportunity for a senior product marketer ready to take ownership of global initiatives and work in a fast-paced, collaborative environment where your … and go-to-market strategy across the business. You'll play a central role in defining how their technology solutions are presented to the market, ensuring strong alignment with customer needs and market trends. Key Responsibilities: Develop compelling product positioning and messaging that clearly differentiates the business in the marketplace. Lead cross-functional go-to-market strategies for product … content strategy, ensuring that content effectively speaks to target audiences and supports business goals. Work closely with Growth Marketing teams to align acquisition strategies, optimise conversion rates, and enhance customer engagement and advocacy. Collaborate with Brand and Communications teams to ensure a consistent, unified voice across all marketing channels. Develop sales enablement tools such as case studies, battle More ❯

across BUK, including product ownership of capabilities and journeys, owning business architecture and outcomes. Driving key outcomes such as developing and implementing a comprehensive digital content strategy to enhance customer engagement and conversion rates, managing content SLAs, and improving efficiency. Overseeing the management and optimization of digital content across app and web platforms, ensuring consistency and alignment with … innovation and continuous improvement. Leading the optimization strategy across app and web, including A/B testing capabilities and tagging across digital platforms. Serving as the relationship lead for Customer Experience, collaborating with cross-functional teams including marketing, product, and technology to ensure content initiatives support overall business goals. Purpose of the role To manage and drive the innovation … strategy to meet customer needs, ensuring the bank's long-term success and competitive edge. Accountabilities Executing market research to understand customer needs, pain points, and emerging trends, supporting profitability analysis, market sizing, and positioning for new products, and identifying opportunities for diversification to gain a competitive advantage. Collaborating with stakeholders across departments such as marketing, sales, technology More ❯

leaders Provide timely, hands-on support to community leaders — building trusted relationships Help deliver standout community moments at Tableau and Salesforce events across EMEA What you’ll bring: Marketing, customer engagement, or campaign experience Excellent written and verbal communication skills Passion for working with communities and driving engagement Familiarity with EMEA markets and cultural nuances Analytical mindset More ❯

talents, Atos expands the possibilities of data and technology, now and for generations to come. About the practice: We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow … clearance to the BPSS level and be eligible for SC . Responsibilities: Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Customer engagement to address the technical solution, including challenging and validating customer requirements. Providing creative solutions to resolve business problems, technology issues, process, and people … in software implementation in either a development or consulting role. Proven leadership skills in managing small teams and projects. Ability to produce documentation at various levels, including technical and customer-facing. Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in More ❯

You will engage leadership on opportunities to help you win! Here's what you'll do: Identify and create value with partners to large enterprise customers Own and drive customer engagement Engage at customer and partner C level and manage the buying centre and drive those relationships from initial contact to contract signature and beyond Prospect with … executive level Understanding of business management and operations Tech savvy and experienced in a consultative approach with customers Strong written and verbal communication, prioritization, and multi-tasking skills Excellent customer service and follow up with customers and the network Growth mindset, with a focus on customers Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks … and customer needs Values a diverse and inclusive work environment More ❯

revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana … the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help More ❯

revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana … the responsibilities of acquiring new customers and fostering growth within an existing book of business. As a consultative, strategic advisor, the Lead Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). The role amplifies Culture Amp's mission by … legal, procurement, and security teams) to remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Retention & Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation of tailored Account Plans that help More ❯

building and deployment, plus other technical tasks to help customers get value out of their data with Databricks. Beyond people leadership, your responsibilities will include owning the delivery of customer projects in your region to ensure they are managed and delivered to target and exacting standards. You will be an ambassador for Services and their value in the region … the development of the local business. The impact you will have: You will achieve regional team targets for billable utilization, hiring and revenue You will partner with account executives, customer success and field engineering leaders while guiding Resident Solutions Architects to achieve success with professional services projects with customers Help resolve customer concerns on strategic accounts and professional … strategic initiatives Experience driving software platform adoption in Fortune 500 organizations in markets such as: Finance, Media, Retail, Telco, Energy, and Healthcare Implement a project schedule with experience with customer engagement Experience with Databricks products, Spark ecosystem, and direct competitors Travel is required up to 10%, more at peak times. About Databricks Databricks is the data and AI More ❯

Emarsys, An SAP Company, is the omnichannel customer engagement platform, which empowers marketers to build, launch, and scale personalized cross-channel campaigns that drive business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies - crowdsourced from leading brands across your industry - our platform enables you to accelerate time to value, deliver superior … required. This role will also be hybrid from our London office with occasional and flexible office attendance (1-2 days a week) General requirements Previous helpdesk experience or a customer facing role is a must Sound technical knowledge and experience in web technologies (HTML/DNS/Email/Internet protocols/API/MySQL) Outstanding communication skills (written More ❯

avios.com and our Avios App. We know that creating engaging and effective content in our channels and through our proprietary products is a key part of building a great customer experience and ultimately driving business value. As we expand our owned channels, we’re looking for someone to set and execute on a strategy for using content to drive … search-engine and app-store optimisation, product conversion and long-term customer engagement, in line with our ambition to build the world’s best loyalty website and App. What you’ll be doing You will lead a team consisting of 1 permanent Content Manager and 2 contract content roles You will resource, develop and lead our Content team … product priorities, marketing plans and your wider content strategy You will work with marketing to ensure we’re using a consistent tone of voice and messaging across our digital customer touchpoints You will prioritise content work to ensure resource capacity is focussed on the highest value output, communicating with stakeholders to ensure transparency You will work with relevant Data More ❯

avios.com and our Avios App. We know that creating engaging and effective content in our channels and through our proprietary products is a key part of building a great customer experience and ultimately driving business value. As we expand our owned channels, we’re looking for someone to set and execute on a strategy for using content to drive … search-engine and app-store optimisation, product conversion and long-term customer engagement, in line with our ambition to build the world’s best loyalty website and App. What you’ll be doing You will lead a team consisting of 1 permanent Content Manager and 2 contract content roles You will resource, develop and lead our Content team … product priorities, marketing plans and your wider content strategy You will work with marketing to ensure we’re using a consistent tone of voice and messaging across our digital customer touchpoints You will prioritise content work to ensure resource capacity is focussed on the highest value output, communicating with stakeholders to ensure transparency You will work with relevant Data More ❯

SaaS providers, create seamless, personalised journeys across web, mobile, sales, and support channels. We work with both consumer and B2B businesses to make subscribing easier, more flexible, and more customer-centric. We are looking for a motivated Junior Product Manager to join our Product team, focused on improving our products for our current customers. You’ll report directly to … top business angels from Episode 1 and Crane VC. Our customers include The Economist, Opentext, and Which?. The role You will support the senior product manager by translating customer insights and requirements into clear, actionable tasks for our development team, ensuring smooth day-to-day product operations and impactful feature delivery. Key responsibilities: Customer engagement : Speak … work with them to scope their specific requests into change requests, statements of work, or tickets for the development team. Detailed requirement writing: Create thorough acceptance criteria based on customer requests, mockups, or internal discovery documents, ensuring that user experience and edge cases are well thought out. Cross-functional collaboration: Work with engineering, solutions, support, QA, and our other More ❯

SaaS providers, create seamless, personalised journeys across web, mobile, sales, and support channels. We work with both consumer and B2B businesses to make subscribing easier, more flexible, and more customer-centric. We are looking for a motivated Junior Product Manager to join our Product team, focused on improving our products for our current customers. You’ll report directly to … top business angels from Episode 1 and Crane VC. Our customers include The Economist, Opentext, and Which?. The role You will support the senior product manager by translating customer insights and requirements into clear, actionable tasks for our development team, ensuring smooth day-to-day product operations and impactful feature delivery. Key responsibilities: Customer engagement : Speak … work with them to scope their specific requests into change requests, statements of work, or tickets for the development team. Detailed requirement writing: Create thorough acceptance criteria based on customer requests, mockups, or internal discovery documents, ensuring that user experience and edge cases are well thought out. Cross-functional collaboration: Work with engineering, solutions, support, QA, and our other More ❯

and deliver innovation. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their … success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China … support customers' cloud journey on AWS. - Build and scale programs that help accelerate the adoption of AWS cloud services. - Drive the evolution of mechanisms to build scalable and repeatable customer engagement. - Collaborate with the cross functional teams to deliver the best solutions based on the project engagement experience and expertise. - Work with sales and marketing to identify and More ❯

Project Manager Location: Crawley, UK Employment Type: Permanent Experience: 0-5 years Job Description: We are representing a leading Modern Workplace partner seeking a motivated and dynamic Dynamics 365 Customer Engagement (D365 CE) Project Manager to join their team in Crawley. The ideal candidate will have up to 5 years of experience in managing D365 CE projects, demonstrating More ❯

plans, and an exciting work culture. Not heard of us ? We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these … delivery-focused environment spanning both Engineering and Product specialists. Skilled in coaching engineers and developing high-performing, autonomous teams Credible and confident working with stakeholders across Product, Design, and Customer Support Background in hands-on software development and working with modern engineering practices Comfortable with engineering and team effectiveness tools (e.g. Jira, LinearB, Jellyfish) Able to improve delivery flow … Familiar with CI/CD pipelines, code quality, and scalable tooling Clear communicator, able to build trust and alignment across the organisation Exposure to SaaS environments, ideally with regular customer-facing releases Understands how engineering connects to business value and customer outcomes Benefits When you join Exclaimer, we offer the opportunity to grow with a thriving, international SaaS More ❯

with a strong eye for business to join our team as an Outbound Sales Development Representative (OSDR). You'll strategically profile enterprise-level prospects and build out successful engagement strategies to ensure sales targets are being met. As an SDR, you'll be responsible for developing your own communication plan, demonstrating case studies and customer wins to … build a diverse, winning workforceand about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities Proactively drives customer engagements that exhibit an in-depth knowledge of the prospect's business, talent acquisition initiatives and general strategies Conducts in depth research and analysis of all owned accounts within … book of business Demonstrates internal and external resources to garner customer intelligence Effectively deploys a multitude of strategic introductory and consultative sales approaches Initiates and creates direct sales conversations, executive meet-ups , and opportunities for iCIMS' executives to present thought leadership and iCIMS platform to potential customers Leverages detailed knowledge of the market and competitors to communicate iCIMS' unique More ❯

security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying opportunities … and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions Supporting innovation and research activities Customer Focus Help create client value by: Supporting the delivery of security improvements Assisting with security capability assessments Contributing to technical documentation and deliverables Helping prepare client presentations and materials … Supporting workshop delivery and client meetings Conducting research and analysis Client Engagement Support Typical activities include: Leading client workshops such as security strategy sessions, Cloud security architecture reviews, Risk assessment workshops, technology evaluation sessions. Producing client materials including, Security assessment reports, technical architecture diagrams, implementation roadmaps and project status updates. Conducting security assessments by gathering and analysing security documentation More ❯

Sagacity are the data intelligence people. Our proposition is simple: we help consumer facing businesses increase customer engagement and make more money. How do we do it? We dig into the data businesses already have, and combine it with our data, insight, and action. Think of us as data copilots for sales, marketing, ops, billing, credit and debt … clients typically see 5x returns within the first few months. Founded in 2005, we are a customer-centric business with a World Class +82 Net Promoter Score. We believe data should be at the heart of every company and while we are sector agnostic, primarily our clients are in the financial services, retail, energy, telecoms & media, water, and not More ❯

and growing our Digital Experience business to our enterprise customers. The Director of Digital Media Enterprise Renewals is responsible for building the vision, strategy, and practice needed to lead customer engagement, align to Adobe retention goals for our ETLA business. This leader will be responsible for understanding the business objectives and developing and delivering the strategy needed to … ll do Think strategically about the state of the business; develop an intimate understanding of our customers and what success means to them. Define the vision and strategy of customer retention across all Digital Media products and the ETLA program in collaboration with the Virtual team. Understand business opportunities for driving lifetime value to users, define operating plans cross … functionally and be held accountable for delivery against them. Be responsible to deliver quarterly and annual goals for customer retention aligning with the 3-year strategic roadmap for Digital Media. Present health of business and growth opportunities to senior leadership on an ongoing basis. Be responsible for attrition forecast for all DMe enterprise lines of business Commercial, Federal, Education More ❯

commercial plan for Retail Banking Shape pricing proposals on a regular basis Demonstrate P&L and Balance Sheet impact Incorporate sensitivity analysis as a part of pricing decisions Drive customer growth Input into customer engagement and campaign initiatives Data modeling: Develop pricing data models with Starling product and price attributes Ingest external market data Develop Predictive models … machine learning, AI Self serve dashboards Knowledge of market data sets like ebenchmarkers, CACI etc. Awareness of financial forums and operations like ILAAP, stress scenarios etc. Strategic communication Attributes: Customer focused Robust commercial acumen Regulatory awareness, especially Consumer Duty and related fair value principles Comfortable working at pace Constantly aware of macroeconomic developments and related impact on UK banking More ❯