251 to 275 of 602 Customer Engagement Jobs in London

providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview Our client is looking for a talented Custom Applications Senior … alongside the Solution and Technical Architects to help deliver high quality design and sustainable client solutions and project documentation; Implementation of technical solutions for customer requirements Analyse, implement and resolve issues with large scale/high business impact implementations Participate in development, integrations, product support, and platform updates Write ...

also be responsible for the EMEA Region compliance team quarterly forecasting and reporting. This position blends audit discipline (fact-based analysis, documentation, controls) with customer engagement (structured communications, de-escalation, and negotiation support). You will work closely with Legal, Sales, Finance, Business Operations, and Channel teams. Travel … compliance reviews/cases end-to-end: scope definition, data collection, validation, analysis, and documented conclusions. Maintain a high-quality audit trail (workpapers, evidence, customer responses, internal decision logs). Oversee external auditing firms who conduct remote and onsite audits. Track and progress all cases in Salesforce. Identify quality ...

with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 3+ years of experience delivering software implementations, customer trials or technology adoption programs, preferably within financial services, financial software, data or analytics Strong client-facing delivery experience, including requirements gathering, solution configuration … Working knowledge of RESTful application programming interfaces, JSON, data integration principles and enterprise technology ecosystems. Familiarity with SOAP application programming interfaces preferred Experience using customer relationship management or enterprise resource planning platforms, such as Salesforce, Microsoft Dynamics or SAP Ability to analyse business workflows and identify opportunities to apply ...

investing in technology, innovation, and people to help shape the future of financial services. Data plays a critical role in driving business decisions, enhancing customer experiences, and supporting long-term growth ambitions. This role sits within a team focused on developing innovative solutions that provide deeper insights into customer interactions and behaviours. You’ll work on cutting-edge mobile and digital experiences, helping to improve customer engagement through data-driven decision-making and modern technology. Key Requirements: Knowledge of maintaining/troubleshooting secure Go microservices Experience of RESTAPIs, containerisation technologies, micro-services architecture Ability to work ...

enterprise software solutions. They operate internationally, serving enterprise customers across multiple industries, and are known for combining innovation, creativity, and technology to drive customer engagement and business growth. With a strong presence across EMEA and a collaborative sales culture, the company offers employees the opportunity to work with … known global brands while benefiting from significant career development, training, and uncapped earning potential. Description Manage and grow a portfolio of enterprise accounts, driving customer retention and revenue expansion Identify and close upsell and cross-sell opportunities through strategic account planning and consultative selling Build strong relationships with senior ...

Senior Director, Strategic Accounts – France Summary We are seeking an experienced and commercially driven Senior Director, Strategic Accounts, to lead and grow our strategic customer relationships across the French market. This role will be responsible for overseeing Finastra's key accounts in France, developing long‐term customer partnerships … French financial services ecosystem and experience navigating complex enterprise sales environments. Key Responsibilities Strategic Account Leadership Own and oversee Finastra's strategic customer relationships across France. Develop and execute account strategies that drive customer satisfaction, retention, expansion, and long‐term revenue growth. Act as a trusted advisor ...

deployments.Experience with SIEM (e.g., Splunk, Sentinel, QRadar) and SOAR integrations for session telemetry, alerts, and response.Proven leadership in defining standards, runbooks, and governance; excellent customer engagement and interpersonal skills.## Additional desired capabilities* Experience with endpoint privilege management (Windows/macOS/Linux), JIT access, and Kubernetes/containers. ...

into how our marketing teams work. As MarTech Lead, you will drive the successful delivery of a complex and evolving marketing technology roadmap spanning customer engagement, data infrastructure, performance marketing measurement and AI enablement.# **Your role in the Team’s Success**We're looking for a hands ...

clients and ourselves.What you’ll work on:Overall commercial accountability for a projectResource management responsibility across a portfolio of projectsWorking within the Service Delivery customer engagement process and driving continuous improvementManaging finances, planning, risk and client stakeholders and relationshipsProactively managing and communicating with clients to ensure a high … level of customer satisfactionCollaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customersWhat you may have:Clearly, we’re looking for not just an experienced Project or Programme manager but some with a capability to deliver successful ...

everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose … vertical. Working in partnership with Account Executives and technical teams across Equinix, the role leads technical discovery, qualification and solution architecture for major customer engagements. The Principal Solutions Architect develops highly customised architectures spanning Equinix data center, interconnection and digital services, customer environments and partner ecosystems. Operating ...

operate using the EOS (Entrepreneurial Operating System) to maintain form, focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. What you'll do Executive Leadership: Serve … culture of accountability, excellence, and development while balancing commercial ambition with empathy. Recruit, onboard, and retain top sales talent across multiple geographies. Market & New Customer Engagement: Personally engage with CMOs and other C-level executives in high-value, strategic pipeline opportunities. Position Oktopost as a trusted advisor ...

Customer Success Engineer Pod Lead (AMER) The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services.Whether internal, external, public or highly encrypted systems, Tyk helps businesses … this sounds like an environment that you believe could work for you then read on to find out more. The role: As a Customer Success Pod Lead at Tyk, you’re a strategic and technical leader within our Customer Success team. This isn’t just about reacting ...

customers. The objective of the Azure Engineer is to support the relevant Technical lead to create a technology solution that will deliver against the customer's objectives and meet the company's requirements for increasing business through profitable and structured engagements in the required technology domains. Typically involved … post-sales stage of a customer engagement the Azure Engineer will be responsible for supporting and contributing to the conceptualising and designing (to a detailed level) the overall solution, and (where necessary) delivering and supporting major elements of the overall solution on customer site. Essential skills Excellent ...

development model and work directly with customers to solve high-value problems? Do you thrive in fast-moving environments where discovery, experimentation, and measurable customer impact are at the heart of every decision? About the Business At ICIS, our mission is to optimize the world's resources. We help … learn more about ICIS at https://www.icis.com/explore. About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change ...

opportunity to work across European markets, delivering analysis that drives commercial decision making and improves marketing performance. You’ll be responsible for analysing customer, marketing and commercial performance data, identifying trends and opportunities, and providing clear recommendations to stakeholders. Working with SQL, Power BI and AI driven tools … Analyse commercial and marketing performance data to identify trends, opportunities and areas for improvement. Deliver end to end analysis of marketing campaigns, customer engagement and business performance across European markets. Use SQL and Power BI to extract, analyse and visualise data from multiple sources. Build dashboards and reports ...

world from Day 1. We set the bar high—for our customers, and for ourselves. Job Summary We’re seeking a technically adept and customer-centric Forward Deployed Engineer (FDE) based in London . In this role, you’ll immerse yourself in our customers’ technical and operational ecosystems — from … deliver mission-critical systems, while feeding product insights back into our roadmap. Who You Are 5+ years in a technical deployment, embedded engineering, or customer-facing engineering role. Deeply technical, with hands‐on knowledge of SQL (required). Proficiency in Python or an equivalent general‐purpose language (strong nice ...

Strategic customers. Your team will cover renewals across LOA, TBH, and complex or multi‐org accounts, ensuring a best‐in‐class experience for every customer while driving predictable retention and growth outcomes. You’ll play a key leadership role in building an inclusive, high‐performance culture rooted in coaching … collaboration, and accountability. You’ll also partner closely with Sales Managers, Customer Success, and cross‐functional partners to ensure alignment on renewal strategy, forecast accuracy, and execution on strategic accounts. This is a full time role that will be held from our London Hub. What ...

solve our most complex multi-dimensional challenges, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making. You’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. … deliver sustainable value. Key Responsibilities Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign ...

client is a global credit ratings and risk analytics firm. Skills and Competencies 1-3 years of experience in a customer-facing technical role, preferably within a Software as a Service environment, delivering implementation and integration solutions Strong understanding of application programming interfaces, including REST and SOAP standards … related technical discipline Responsibilities Partner with clients to successfully implement and integrate solutions through expert advisory services and technical guidance. Collaborate with project managers, customer success managers, product consultants, and clients to gather requirements and recommend solutions that meet business needs Conduct workshops, demonstrations, and training sessions to educate ...

Sales, Marketing, Services, Operations, IT, and vendors to ensure consistent messaging, seamless tool adoption, and high-impact training. Influences senior stakeholders and indirectly improves customer engagement through better-equipped sellers. What success looks like SLAs/Performance Indicators Deliver all enablement programmes to agreed timelines and quality standards. … enablement initiatives. Increased adoption of AI tools (e.g., Copilot), CRM, and MEDDPICC. Improved seller productivity metrics (e.g., time-to-first-opp, training completion, engagement scores). Strategic Projects/Initiatives Execute the 2026 Enablement Roadmap aligned to GTM priorities. Launch role-specific capability programmes (AM, AD, Solution Specialists). ...

WHAT YOU'LL DO Own the relationship with a portfolio of UK enterprise clients, from onboarding through to renewal. Drive adoption of Arez across customer teams, sites and suppliers. Run regular reviews with customers, covering usage, outcomes, risks and opportunities. Spot renewal and expansion opportunities and work with Sales … close them. Act as the customer's voice internally, and bring product feedback and recurring issues to Product and Engineering. Manage escalations calmly and see them through with Technical Support until resolved. Track account health and report on it to leadership. WHAT WE'RE LOOKING FOR 3+ years ...

Ditch Carbon Limited in Greater London is looking for a Scope 3 Customer Success operator. This position emphasizes customer engagement, ensuring enterprise clients effectively use the DitchCarbon platform for emissions reduction. The ideal candidate will have a strong customer-facing experience, excellent organizational skills ...

Cyber Security Manager to act as the trusted operational partner for enterprise customers using managed cyber security services. You’ll own service governance, customer success, continual improvement and major incident coordination, helping customers strengthen their security posture while ensuring exceptional service delivery. This is a highly visible role that … combines cyber security expertise, customer engagement and service leadership across SOC, SIEM, MDR, threat intelligence and incident response services. What You’ll Be Doing Act as the primary customer contact for managed cyber security services. Lead service reviews, governance meetings and operational forums with technical and executive ...

customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve. Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises … reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes. This role sits in a core business area for Hiya ...

face of our client within retail stores, engaging customers and driving sales of home entertainment products. Your role is to create an outstanding customer experience, demonstrating our client innovative technology and ensuring customers find the perfect home entertainment solution to suit their needs. Key Responsibilities Sales & Customer Engagement … compelling product demonstrations to showcase cutting-edge technology, such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U. Maximise sellout by converting customer interest into purchases. Store & Brand Representation Maintain high store standards, ensuring products are well maintained and visually appealing. Build strong relationships with store staff ...