1,076 to 1,100 of 1,470 Customer Experience Jobs in London

immersed in learning Neo4j's products, support, and other internal processes, and working support cases from customers to build up the appropriate level of experience and insight needed to deliver the level of support Neo4j's customers have come to appreciate and expect. You will also have the opportunity … build upon a solid technical understanding of Neo4j and how our customers build, deploy, and manage applications using our graph platform. Collaborate effectively within Customer Success, Product Engineering, and other Neo4j teams to understand and resolve customer issues completely and expediently. Constantly work to streamline and improve processes … tools, Neo4j's product offerings, and the overall customer experience. Know when to seek help, and always be willing and open to offering expertise and assistance to colleagues and customers alike. Effectively communicate with all levels of customer contacts including CTOs, management, developers, and operations teams. Provide valuable More ❯

Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base, including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business … products used by some of the world's largest organizations to make multi-million dollar decisions. Develop inspiring product vision and strategy derived from customer needs, market opportunities, and technology trends. Translate product strategy into product roadmaps and team goals. Work with Software Development Engineers, UX designers, and Technical … industry. Entrepreneurial mindset and able to challenge the status quo. Deep expertise in agile product development best practices. Ability to work closely with engineers, CX designers, and other PMs to define and release valuable product features. Broad strategic thinking skills to understand market needs and prioritize thoughtfully. Creative problem-solving More ❯

into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As a Customer Success Manager (CSM), your mission is to ensure our clients achieve their business … relationships with clients across your portfolio. Develop and execute targeted engagement campaigns, tailored outreach strategies, and creative initiatives to drive product adoption and enhance customer experience. Deliver seamless onboarding experiences and train users on our platform, Excel add-in, APIs, and integration capabilities. Be the go-to resource for … of client needs. Collaborate closely with Sales, Product, and Engineering to ensure client feedback translates into real solutions. Contribute to the continual improvement of customer success processes and resources (e.g., knowledge base content, support documentation, internal tooling). Maintain accurate client records in Salesforce, including interaction history, success plans More ❯

and project managers to ensure alignment. Who are we looking for? Degree in Business, Information Technology, Computer Science, or a related field (or equivalent experience). Demonstrable experience in a business analysis role, with a track record of delivering complex or high-impact projects. Advanced knowledge of business … Strong analytical and problem-solving skills, with the ability to think strategically and deliver practical solutions. Excellent communication, facilitation, and stakeholder management skills, including experience working with senior executives. Proficient in process modelling (e.g., BPMN, UML) and business analysis tools (e.g., Microsoft Visio, Lucidchart, Jira). Why come and … people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today More ❯

where small businesses get the funding they need to win. We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of … new skills and expertise. Foster a culture of continuous learning, knowledge sharing, and technical curiosity within the team. What we're looking for Proven experience managing and leading a high-performing software or data engineering teams in a product-driven environment Proven track record of mentoring and developing engineers … fostering a culture of technical excellence, innovation, and professional growth. Demonstrable experience in managing project delivery, including planning, prioritisation, and execution (experience with Agile/Scrum methodologies is highly desirable). Excellent stakeholder management and communication skills, with the ability to engage effectively with both technical and non More ❯

of working. As a trusted advisor, you will collaborate with segment cross-functional teams to design and implement cutting-edge data solutions that enhance customer experiences, drive revenue growth, and maintain a competitive edge in the digital marketplace. Moving to One Enterprise Data Platform for Food is a strategic … and insights, to solve some of the critical business-wide problems we face. And most importantly, we intend to simplify the global end user experience for data and analytics, unlocking quality growth and operational excellence. What are we looking for? Hands-on experience in designing greenfield, scalable data … on AWS and GCP data solutions. Good understanding of deploying AI solutions in Azure Open AI, GCP and AWS platforms. 2 to 4 years' experience in applied data science role or equivalent; ideally in a CPG, Retail. Experience in SAP MDG/S4 HANA is a big plus. More ❯

you need to bring: We're a team of 17 people located across Europe and we're looking for a Senior candidate who has experience with the following: At least 6 years of progressive HR experience, including significant time in HR Generalist or People Business Partner roles within … with and supporting Sales organisations, understanding their unique dynamics and talent needs. A Bachelor's Degree in Human Resources or a related discipline. Demonstrable experience leading and contributing to large-scale, global, and complex HR projects that drive organisational change. Exceptional communication, coaching, and influencing skills, with a track … trust with leaders. You're adept at navigating difficult conversations, providing direct feedback, and proactively challenging the status quo. In-depth knowledge and practical experience with UK employment legislation and best practices, particularly in complex employee relations matters. An innovative, 'out-of-the-box' mindset, with a passion for More ❯

enable conversational assistants capabilities to support the use of external tools and sources of information, and develop novel reasoning capabilities to revolutionise the user experience for millions of Alexa customers. Key job responsibilities As an Applied Scientist, you will develop innovative solutions to complex problems to extend the functionalities … will use your technical expertise to research and implement novel algorithms and modelling solutions in collaboration with other scientists and engineers. You will analyse customer behaviours and define metrics to enable the identification of actionable insights and measure improvements in customer experience. You will communicate results and insights … to both technical and non-technical audiences through written reports, presentations and external publications. BASIC QUALIFICATIONS - PhD, or a Master's degree and experience in CS, CE, ML or related field - Experience in patents or publications at top-tier peer-reviewed conferences or journals - Experience programming in More ❯

outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that … makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback … the Chief Marketing Office. As our Marketing Manager you will play a crucial role in reaching and engaging our enterprise audience. You will have experience sourcing, creating, launching, and scaling conferences and tradeshows, along with managing a wide range of company-sponsored events. You will oversee all aspects of More ❯

Amazon properties (e.g., Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you're interested in working to build a unique, world-class advertising offering with … a relentless focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and recommending inventory that empowers buyers to make investments that best address their campaign objectives. We are seeking … and best practices. Develop mechanisms that measure and drive product and feature adoption via buying teams. Develop and iterate on new solutions based on customer feedback. Define processes and workflows that help deliver amazing customer experiences. Develop and scale solutions in a predictable and repeatable manner. Translate marketplace More ❯

to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting … to production. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholders. Provide customer and market feedback to Product and Engineering teams to help define product direction. About the team Diverse Experiences Amazon values diverse experiences. Even if … s degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science, or Master's degree. Experience working as a Data Scientist. Experience with data scripting languages (e.g., SQL, Python, R, or equivalent) or statistical/mathematical software (e.g., R More ❯

strategy for management and to provide the sales organisation with Performance and Insights they need to sell more effectively. Assist with pricing tenders, monitor customer pricing and analyse sales data. Oversee usage and CRM input of Sales teams, taking actions to improve data accuracy and ensure data hygiene standards … colleagues in the central support team, analyse proposals, presentations, sales processes and develop beyond the current model recommendations to improve our sales conversion and customer experience. Systems & Processes: Ensuring all data is accurately captured in the relevant systems and on a timely basis. Identify potential efficiencies and contribute to … Requirements Proficiency in Tableau, Power BI, or Looker for data visualization. Strong skills in Excel and/or Google Sheets (formulas, pivot tables). Experience creating presentations with PowerPoint. Solid report writing and risk analysis capabilities. Hands-on experience with Salesforce and/or HubSpot CRM. Excellent attention More ❯

traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon … s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it's in our nature to learn … security programs and processes for personnel security, physical and logical accreditations, education, awareness and training, assurance, and cyber security. BASIC QUALIFICATIONS Degree or Equivalent experience in a technical field. Experience performing security investigations, penetration testing and/or incident response in the context of large organisations. Understanding of More ❯

analyse user behavior, and generate insights to inform product decisions. - Process Optimisation: Develop and improve operational processes to enhance efficiency and improve user and customer experience. - User Support: Act as third line support to the support teams, troubleshoot product issues, and work with the Tech Team to drive resolutions. … create training materials, and support internal teams in understanding product functionality. Optimise adoption with new tools and learning methods. Qualifications - 2-3 years of experience in product operations, product management, or a similar role. Bonus points for experience in real estate or PropTech generally. - Strong analytical skills with … experience in product analytics desirable (e.g., Mixpanel, Heap, Google Analytics). - Excellent communication and stakeholder management skills. - Experience with Agile methodologies and working with cross-functional teams. - A customer-centric mindset with a strong understanding of user needs in the property space. - Ability to thrive in a More ❯

and TV in 240+ countries and territories around the world. And we're just getting started. The Prime Video UX team is seeking a customer-obsessed Senior UX Designer to join our Global Commerce design team. This role will be responsible for defining, articulating, and championing the future vision … is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback. This role is for a hands-on designer who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional … will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Prime video and More ❯

market. This is an opportunity to join an exciting, technology-led business with a high energy team who work closely on delivering an excellent customer experience. You will have the chance to learn new skills, be involved in significant projects and make an impact on many different areas of … and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). Customer Acquisition Cost (CAC), Lifetime Value (LTV), and SaaS metrics (e.g., MRR, ARR, churn rates). Operating Margins, Gross Margins, and Cost of Sales. -Develop … Capabilities Continuous improvement – Proactively identify improvements beneficial to our processes and the UnderTheDoormat Team and be part of the delivery of any initiatives implemented. Customer data excellence – Understand our data deeply, be able to report on trends and related solutions and own the quality of data in our systems More ❯

market. This is an opportunity to join an exciting, technology-led business with a high energy team who work closely on delivering an excellent customer experience. You will have the chance to learn new skills, be involved in significant projects and make an impact on many different areas of … and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). Customer Acquisition Cost (CAC), Lifetime Value (LTV), and SaaS metrics (e.g., MRR, ARR, churn rates). Operating Margins, Gross Margins, and Cost of Sales. -Develop … Capabilities Continuous improvement – Proactively identify improvements beneficial to our processes and the UnderTheDoormat Team and be part of the delivery of any initiatives implemented. Customer data excellence – Understand our data deeply, be able to report on trends and related solutions and own the quality of data in our systems More ❯

market. This is an opportunity to join an exciting, technology-led business with a high energy team who work closely on delivering an excellent customer experience. You will have the chance to learn new skills, be involved in significant projects and make an impact on many different areas of … and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). Customer Acquisition Cost (CAC), Lifetime Value (LTV), and SaaS metrics (e.g., MRR, ARR, churn rates). Operating Margins, Gross Margins, and Cost of Sales. -Develop … Capabilities Continuous improvement – Proactively identify improvements beneficial to our processes and the UnderTheDoormat Team and be part of the delivery of any initiatives implemented. Customer data excellence – Understand our data deeply, be able to report on trends and related solutions and own the quality of data in our systems More ❯

and follow our governance and compliance frameworks. In this role you will Be a valued expert and consultant for digital channels and omni-channel customer experiences, and optimized use, within Medical Affairs for Global and LOC Medical teams Embed new tech features/GenAI tools into the Global and … in Science, Mathematics, Engineering, Business Management, Digital or related field and/or the areas of specialization and practical on the job-related education experience Strong interest and ability to keep up to speed with the latest relevant technologies and the digitization of our business model (e.g. genAI). … Marketing Automation (email campaigns, customer segmentation, analytics) Multi-channel and omni-channel experience, data insights & exploring new data and AI capabilities Experience with Virtual/Hybrid/Live event platforms and features, and end to end execution via digital engagement across multiple channels. Preferred Qualifications & Skills: Digital More ❯

is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Building and owning high quality dbt models, ensuring they are performant, well documented and thoroughly tested Collaborating with analytics and data … advising on the tooling, infrastructure and practices needed to enable best-in-class Analytics Engineering What we're looking for Strong SQL skills, with experience writing efficient and well structured queries Hands on experience with DBT, building and maintaining modular, scalable data models that follow best practices Strong … understanding of dimensional modelling Familiarity with AWS data services (S3, Athena, Glue) Experience with Airflow for scheduling and orchestrating workflows Experience working with data lakes or modern data warehouses (Snowflake, Redshift, BigQuery) A pragmatic problem solver who can balance technical excellence with business needs At Funding Circle we More ❯

beyond industry-standard user experiences Collaborate with PM on user research to deeply understand customers' goals & pain points Translate insights into designs that solve customer problems, optimise customer journeys, and create delightful new customer experiences Work closely with engineers throughout the implementation stage to ensure high quality … thrive) in a fast-paced environment Enjoy making decisions that have a real impact Are passionate about tackling the climate crisis Desirable skills and experience 4-6 years of UI/UX design experience, ideally with a B2B focus Proficiency in Figma, and any other design tools Strong More ❯

+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customer service to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction and More ❯

+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customer service to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction and More ❯

+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customer service to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction and More ❯

+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customer service to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction and More ❯