1,126 to 1,150 of 1,450 Customer Experience Jobs in London

While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the … job and have the aptitude to learn and deliver results. Opportunity Overview This position offers a unique opportunity to join a new team within CX as the customer advocate to represent the services aspect of the overall Cisco solution on large and transformational opportunities. In close partnership with sales … creating the best value service mix and outcomes for our customers. What You'll Do Lead pre-sales opportunities from inception to close, translating customer needs into impactful service proposals. Drive new business by aligning with Service Sales teams on Cisco's Lifecycle and transformational opportunities. Leverage your knowledge More ❯

back in 2009. So with over 15 years in the payments industry, we've got a story to tell. Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers. And today, there's over 1000 of us in multiple locations across … the UK, Ireland, Spain, and Italy. Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turn transactions into meaningful relationships. We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app. The … at Dojo sits at the intersection of our customers, our product, and the commercial organisation. Our team is responsible for embedding market knowledge and customer segmentation within product teams so that we are building what our customers need and then successfully bringing those products to market. Your mission is More ❯

find the very best person for the job, we always look across a wide range of diverse communities. What you will do: Create amazing customer/end user centric journeys and processes Building up a picture of your customers/end users - who they are, what they enjoy, what … supports the teams to deliver by providing context, priority order and quick clarifications where queries arise Collaborate with the UI/UX teams and CX where appropriate, and brings these functions into the ideation process And we are a bank so risk is a part of everything we do. We … you, Metro Bank and all our stakeholders You may have previously worked as a Product Owner or Product Manager within another organisation - Financial Services experience is not essential Experience of creating and managing digital products, developing journeys for online platforms Knowledge of basic technology including APIs, UI, Logging More ❯

we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices … ensuring we deliver exceptional service through this new channel. This role is pivotal in shaping the future of these departments at Revolut and our customer interactions, maintaining our high standards, and driving continuous improvement. What you'll be doing Strategy Development: Designing and implementing the overall strategy for the … Phone Support team, aligning with Revolut's mission and customer service objectives. Team Leadership: Building and mentoring a high-performing team, fostering a culture of excellence, innovation, and customer-centricity. Operational Excellence: Establishing and monitoring key performance indicators (KPIs) to ensure consistent achievement of service levels and customer More ❯

With high productivity and AI-assisted tools, customers can overcome strategic challenges including modernising and integrating existing applications, automating business processes and creating exceptional customer experiences. Solutions built with OutSystems are secure, resilient, cloud-native, built to scale and can be continuously evolved. The OutSystems high-performance low-code … industries, more than 400 partners and a 600,000 developer community. The company is known for creating a culture of innovation inside its customer organisations, with many working with OutSystems for more than a decade. Founded in 2001 in Portugal, we have offices across the world (the UK, US … marketing spend and ROI. You will oversee and manage demand generating activities driving high quality interest from accounts and individuals within the Outsystems ideal customer profile. You'll understand how these leads move into and through the sales lifecycle and measure the overall effectiveness and ROI of marketing programmes More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences … for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly … global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. We are one of the most design-driven and AI first technology companies. Fin, our AI Agent More ❯

technology, data, and creativity.Our role as trusted advisors in the digital landscape empowers the world's most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. Join us to navigate … to take an already successful business to the next level. This role is an integral part of one of the fastest growing Ecommerce and Experience Agencies in the world and will be a part of the team who have successfully delivered for over 400 brands globally. The opportunity is … culture supports growth, fun, and success. In this job you'll get to: Responsible for the project management for Opportunities within our Sales and Customer pipeline Manage the creation of offers and pull in relevant subject matter experts to contribute content to a value based selling proposition Ensure that More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : You will manage … customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products and service within the firm Understanding customer use cases and requirements and in turn apply best practices to More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : You will … manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products and service within the firm Understanding customer use cases and requirements and in turn apply best practices More ❯

light a fire within you. So, what's the role all about? The Senior Technical Support Engineer will be dedicated to a high-priority customer, providing expert guidance and support to their end users on the efficient and effective use of their Workforce Management (WFM) software solution. This role … is crucial in helping the customer achieve their business objectives. Additionally, the Senior Technical Support Engineer will collaborate with various teams at NICE to ensure the overall health and performance of the cloud-based WFM solution. How will you make an impact? Work with various NICE departments (Support and … R&D) and the customer for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations Participate in knowledge transfer activities as More ❯

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be … to juggle and prioritise different tasks. You're chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we're really looking for: ️ Someone with a genuine interest in Chip … the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: You will be part of a team who use global data from the largest real-time fraud detection platform to craft solutions for our enterprise customers. About … the role: Your experience with data analysis, statistical modelling, and machine learning will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You'll leverage a real-time platform analysing billions of transactions More ❯

of contact for day-to-day client needs, ensuring timely responses and solutions. Build and nurture strong, trust-based relationships with enterprise customers. Monitor customer health and satisfaction, identifying risks and opportunities for expansion. Track customer feedback, goals, and milestones, providing regular updates to internal stakeholders. Collaborate across … departments to deliver exceptional customer outcomes. Raise and escalate potential risks, ensuring swift resolution and customer retention. Continuously identify ways to add value and improve the customer experience. Why Join Us? Work with some of the biggest names in tech to address critical Trust & Safety challenges. Be … of a supportive, mission-driven team that values integrity and innovation. Enjoy opportunities for growth and professional development in a cutting-edge field. Requirements Experience: 3+ years in a customer-facing role, ideally in Trust & Safety or a related industry. Intelligence/investigations experience is a plus. More ❯

Creation and maintenance of test data. Stay up to date with new testing tools and test strategies. Have you got what it takes? Proven experience in a similar testing role within software development with at least 3+ years of experience. Experience in creating clear, concise, and comprehensive test … plans and scripts, test execution and reporting of the results. Practical experience in software testing (planning and execution, manual and automated) across the application landscape e.g. UI, business logic, data access, web services/APIs. Sound understanding of different types of tests, their value, and where they fit into … the software development lifecycle. You will have an advantage if you also have: Experience working in an Agile/Scrum environment. Experience working in an ISO 27001 controlled environment where data security is paramount. Knowledge of Git, TeamCity and Octopus Deploy. Experience with performance testing and tools. More ❯

our payment provider is very important. As a member of our team, you will play a crucial role in developing and enhancing the digital experience across these aspects of the business. Your primary responsibility will be to work on end-to-end projects related to the one of these … domains, providing APIs and connecting them with the frontend experience on both web and app platforms. This team is very keen into understanding other parts of the business and how technology can help with the overall strategy of the company, so we usually do a bit more of infrastructure … and coding here and there. Collaboration with other domain teams within the Customer Digital space will be a key aspect of your role. You will work closely with these teams to ensure smooth integration and to leverage their expertise in developing the overall customer experience. You will be More ❯

our payment provider is very important. As a member of our team, you will play a crucial role in developing and enhancing the digital experience across these aspects of the business. Your primary responsibility will be to work on end-to-end projects related to the one of these … domains, providing APIs and connecting them with the frontend experience on both web and app platforms. This team is very keen into understanding other parts of the business and how technology can help with the overall strategy of the company, so we usually do a bit more of infrastructure … and coding here and there. Collaboration with other domain teams within the Customer Digital space will be a key aspect of your role. You will work closely with these teams to ensure smooth integration and to leverage their expertise in developing the overall customer experience. You will be More ❯

our payment provider is very important. As a member of our team, you will play a crucial role in developing and enhancing the digital experience across these aspects of the business. Your primary responsibility will be to work on end-to-end projects related to the one of these … domains, providing APIs and connecting them with the frontend experience on both web and app platforms. This team is very keen into understanding other parts of the business and how technology can help with the overall strategy of the company, so we usually do a bit more of infrastructure … and coding here and there. Collaboration with other domain teams within the Customer Digital space will be a key aspect of your role. You will work closely with these teams to ensure smooth integration and to leverage their expertise in developing the overall customer experience. You will be More ❯

operational risks. Contribute to the payment roadmap, ensuring alignment with both innovation and regulatory requirements. Identify and implement emerging technologies to enhance efficiency and customer experience. Ensure compliance with regulations such an E-Money, CASS, AML requirements, and evolving industry standards. Develop strategies to future-proof payment infrastructure in … an evolving regulatory and technological landscape. Who are we looking for? Experience: 8+ years in settlements, treasury, or payments within an FX, fintech, or financial services environment. Leadership: Proven experience managing teams and driving operational excellence. Global Best Practices: Experience in setting and implementing internationally recognized standards … payment systems, emerging payment technologies, and compliance requirements. Risk & Compliance: Familiarity with regulatory frameworks, AML, and operational risk controls across multiple jurisdictions. Technology & Systems: Experience with payment systems, SWIFT, and treasury management solutions. Strategic Thinking: Ability to define and execute a payments innovation roadmap while ensuring compliance. Analytical & Problem More ❯

operational risks. Contribute to the payment roadmap, ensuring alignment with both innovation and regulatory requirements. Identify and implement emerging technologies to enhance efficiency and customer experience. Ensure compliance with regulations such an E-Money, CASS, AML requirements, and evolving industry standards. Develop strategies to future-proof payment infrastructure in … an evolving regulatory and technological landscape. Who are we looking for? Experience: 8+ years in settlements, treasury, or payments within an FX, fintech, or financial services environment. Leadership: Proven experience managing teams and driving operational excellence. Global Best Practices: Experience in setting and implementing internationally recognized standards … payment systems, emerging payment technologies, and compliance requirements. Risk & Compliance: Familiarity with regulatory frameworks, AML, and operational risk controls across multiple jurisdictions. Technology & Systems: Experience with payment systems, SWIFT, and treasury management solutions. Strategic Thinking: Ability to define and execute a payments innovation roadmap while ensuring compliance. Analytical & Problem More ❯

s supply chain operations in India? Amazon India Supply Chain is looking for a Senior Leader with a strong delivery record and senior leadership experience to own and execute strategic, cross-functional operations and technology projects. This role is responsible for leading teams to optimize supply and demand, develop … business analytics to drive resourcing decisions, and drive cost out of the system while delivering on customer experience. This role will be responsible for leading cross-functional teams to develop, implement and drive innovative supply chain models to delight customers in the unique Indian context. The role will own … identify opportunities and influence stakeholders across functions to gain support and overcome resistance with data and persuasion. Building and Developing a strong team: Significant experience leading teams, developing your directs to consistently deliver valuable projects and performance on core metrics. Strong Communication: Ability to communicate expectations and requirements equally More ❯

offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile You will bring experience in transforming business through technology and transforming the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills … and experience in the following: Experience in cloud strategy and implementation for large or mid size organisations on public clouds (AWS, Azure or GCP) Experience in developing cloud adoption strategy and roadmaps for clients Implementation of cloud strategies & transformation plans for clients to migrate to cloud. Experience … industry clouds provided by AWS, Azure, GCP in one or more industry domains Understanding of the role of cloud for transformation of data & analytics, customer experiences and enterprise transformation Understanding of cloud operating models for public/private, hybrid and multi-cloud Understanding of cloud security models, DevSecOps and More ❯

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models … each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach … work, with the instinct to recognise when something isn't working. Help improve the development and automation processes for build and release of software. Experience with modern, CSS(3) styling and layout (framework agnostic) including working with CSS preprocessors and/or CSS-in-JS. Built, deployed and run More ❯

outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, NVIDIA, Lenovo, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that … makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback … advance your career. Data-Driven Insights: Track your progress, analyze data, and refine your approach to maximize your impact. Skills and Requirements: SaaS Sales Experience: at least 12 months of SDR/BDR experience in SaaS in a quota-exceeding sales role, demonstrating your ability to achieve results. More ❯

critical data ingestion, analysis, and management systems. Utilizing API and ETL methods to integrate with internal systems. Building tools to minimize errors and improve customer experience. Automating data development and governance to improve data health. Designing procedures for system troubleshooting, capacity management, and scaling infrastructure. Analytics : Developing scripts and … data outputs to automate reporting and visualizations. Ensuring timely and easily translatable data delivery for business stakeholders. Supporting customer segmentation and data clustering for insights into customer cohorts. Owning and ensuring the security, governance, and usability of visualization tools like PowerBI. Key skills for the Data Engineer include … Strong teamworking and communication abilities. Experience with scripting languages like SQL, Python, (SSIS/SSRS), and Powershell. Familiarity with Google BigQuery. Expertise in visualization tools such as PowerBI, Tableau, or Looker. Excellent problem-solving abilities and attention to detail. Ability to manage multiple projects with excellent organizational skills. More ❯

critical data ingestion, analysis, and management systems. Utilizing API and ETL methods to integrate with internal systems. Building tools to minimize errors and improve customer experience. Automating data development and governance to improve data health. Designing procedures for system troubleshooting, capacity management, and scaling infrastructure. Analytics : Developing scripts and … data outputs to automate reporting and visualizations. Ensuring timely and easily translatable data delivery for business stakeholders. Supporting customer segmentation and data clustering for insights into customer cohorts. Owning and ensuring the security, governance, and usability of visualization tools like PowerBI. Key skills for the Data Engineer include … Strong teamworking and communication abilities. Experience with scripting languages like SQL, Python, (SSIS/SSRS), and Powershell. Familiarity with Google BigQuery. Expertise in visualization tools such as PowerBI, Tableau, or Looker. Excellent problem-solving abilities and attention to detail. Ability to manage multiple projects with excellent organizational skills. Please More ❯