Designer in the Product Design team As a senior Product Designer, you will play a key role in shaping our exciting, nascent multi-product experience and our newly created design language. The role sits within the Product Design team; part of the Product department, a group of talented Product … is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Autonomously lead end-to-end design projects from kickoff to QA Ensure user experience designs meet user needs and business … building features and products off design proposals Proactively manage design process timelines Effectively pitch and win support for design proposals Identify and drive user experience improvements and design initiatives based on qualitative and quantitative insight What we're looking for Ability to autonomously drive end-to-end design projects More ❯
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Commercial and Investment Bank's Markets Tech … management, product operationalization, delivery feasibility decision-making, and product performance reporting. Shape the future of product delivery by crafting solutions that enhance and optimize customer experiences, ensuring successful implementations in an expedient and organized manner. Manage timelines and dependencies effectively, monitor blockers, ensure adequate resourcing, and liaise with stakeholders … managing the book of work, with the ability to write basic JQL queries to enhance tracking and reporting. Required Qualifications, Capabilities, and Skills: Formal experience or equivalent expertise in product delivery or a relevant domain area. Strong program management experience with a proven track record of delivering complex More ❯
Thoughtworks drives holistic partnership with clients to build impactful digital products which deliver extraordinary customer experiences by integrating design, strategy and technology. Thoughtworks is looking for a seasoned Product Leader, who is a trusted advisor to our clients, drives commercial results and supports them on their journey to become … customer-centric, outcome focussed and value driven, alongside growing the Thoughtworks business. Job responsibilities As a trusted advisor to a client's senior executives, you will partner with them to understand their context and needs, make recommendations, and provide advice and hands-on experience to become a product … value of our services. Job qualifications Technical Skills You have a track record of delivering successful products to market. 8+ years of product leadership experience, overseeing multiple product teams and/or a portfolio of products and leading a team of product managers. You have deep expertise in the More ❯
a mission to arm financial institutions with best-in-class technology to combat financial crime, meet Anti-Money Laundering (AML) compliance regulations, deliver exceptional customer experiences, and achieve peak efficiency. As we continue our ambitious growth trajectory, we are looking for highly driven and experienced Senior Sales Development Representative … records of prospect interactions in CRM tools. Aggressively pursue potential opportunities to meet your quota in EME. Your profile At least 2 years of experience as a Sales Development Representative (or similar role) at a SaaS company AND 3+ years of total work experience including internships. High IQ … startup with a clear progression to become an Account Executive. Thrive in a low-bureaucracy environment with minimal meetings and an asynchronous communication culture. Experience an international work culture within a flat organizational structure. How to Apply: If this sounds like you, we would love to hear from you. More ❯
Key job responsibilities - Responding to security incidents, and coordinating a cohesive response involving multiple teams across Amazon. - Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar incidents from occurring in the future. - Assisting in the development of pragmatic solutions that achieve business … threat landscape. - Participating in a follow-the-sun on-call rotation. About the team Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon … s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work More ❯
Analyst role. This business connects millions of people every month and is rapidly scaling its data and digital capabilities to deliver smarter, more personalised customer experiences. As a Marketing Data Analyst, you’ll take a leading role in turning complex data into actionable insights across CRM, loyalty, performance marketing … tools and A/B testing to evolve data processes and marketing effectiveness. Support strategic innovation : Enable data-led decision-making that enhances the customer journey and maximises marketing ROI. ✅ What we're looking for: Strong experience in marketing analytics across channels like CRM, loyalty, social media, performance More ❯
Analyst role. This business connects millions of people every month and is rapidly scaling its data and digital capabilities to deliver smarter, more personalised customer experiences. As a Marketing Data Analyst, you’ll take a leading role in turning complex data into actionable insights across CRM, loyalty, performance marketing … tools and A/B testing to evolve data processes and marketing effectiveness. Support strategic innovation : Enable data-led decision-making that enhances the customer journey and maximises marketing ROI. ✅ What we're looking for: Strong experience in marketing analytics across channels like CRM, loyalty, social media, performance More ❯
from process optimisation to team development. You'll be responsible for ensuring our day-to-day operations run smoothly, while driving efficiency and exceptional customer experiences as we scale. You'll also have the chance to lead a talented team, streamline processes, and make impactful decisions that will shape … You'll uncover opportunities to scale by working with our Product and Engineering teams to automate and streamline processes for greater impact. Deliver outstanding customer satisfaction by managing escalations in complex or regulatory-driven environments. Ensure compliance with regulatory requirements (e.g., KYC/AML), while proactively managing risks to … keep our operations running smoothly. You've read this far! Here's what we need from you: At least 4+ years of experience in support operations management, ideally in customer-facing roles within fast-growing businesses. You've successfully led and developed high-performing teams in B2C environments. More ❯
Analyst role. This business connects millions of people every month and is rapidly scaling its data and digital capabilities to deliver smarter, more personalised customer experiences. As a Marketing Data Analyst, you’ll take a leading role in turning complex data into actionable insights across CRM, loyalty, performance marketing … tools and A/B testing to evolve data processes and marketing effectiveness. Support strategic innovation : Enable data-led decision-making that enhances the customer journey and maximises marketing ROI. ✅ What we're looking for: Strong experience in marketing analytics across channels like CRM, loyalty, social media, performance More ❯
and £36,000 profit share Softwire is one of the UK's leading digital technology consultancies, offering services in data, AI, cloud, CX, innovation, design and software engineering. We deliver high-profile, mission critical, and transformational projects for household names across the public and private sectors. Softwire was founded on … opportunities, and trends. Collaborate with the Senior Delivery Director to shape continuous improvements in measuring and managing project/account performance. About You Significant experience delivering public sector and central government digital programmes in a consultancy or agency setting. Track record of leading managers and large delivery teams across … and comfortable intervening when necessary to protect delivery. Excellent communication and leadership skills - clear, persuasive, and empathetic in 1:1, written, and group settings. Experience working with Agile and hybrid delivery models, and with varied commercial approaches (e.g. T&M, Fixed Price, Retainer). Experience supporting or contributing More ❯
that thrives on innovation and connection. This is your opportunity to be part of a dynamic, forward-thinking team focused on transforming the digital customer experience. Key Responsibilities: Website Support & Maintenance: Ensure smooth day-to-day operations of websites. Digital Strategy Execution: Assist in implementing strategies to improve user … experience, conversion rates, and organic traffic growth. Project Collaboration: Work closely with digital teams on new website launches, ensuring timely and accurate delivery. UX & UI Enhancements: Contribute to UX research and execution to optimize website functionality and user satisfaction. Data-Driven Decision Making: Produce detailed website reports and provide … insights to drive continuous improvement. General Digital Support: Provide website administration and ad-hoc support, including mobile apps as needed. About You: Hands-on experience building landing pages and managing content on CMS platforms. Basic knowledge of HTML and CSS, or a desire to upskill in this area. Comfortable More ❯
optimisation, forecasting, and price elasticity analysis. Support junior data scientists while contributing to high-impact projects. Create and implement AI-driven solutions that personalise customer experiences and maximise marketing performance. Use A/B testing and advanced analytics to assess the real-world impact of data-driven strategies. Present … driving data-led decision-making. What We’re Looking For A strong academic background in Computer Science, Mathematics, Physics, or a related field. Proven experience in machine learning applications such as recommendation systems, segmentation, and marketing optimisation. Proficiency in Python, SQL, Bash, and Git, with hands-on experienceMore ❯
Experienced Hire Customer Success London, United Kingdom Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we … proposals, preparing Statements of Work, advising on project approaches, and presentation of methodologies (15%) Oversee the delivery of a portfolio of Appian projects at customer accounts within region to ensure deployment matches client executive and business sponsor expectations. Projects could include leading or supporting our Partners within the region … Support to support the overall improvement of Appian's Product and positioning within our regions marketplace (5%) Develop strategies for and maintain responsibility for customer satisfaction and build long-term relationship with key customers (5%) Lead development of methodologies, approaches and techniques to improvise Appian's Customer Success More ❯
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team Are you looking to join an industry-leading sales organisation? Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. At … Responsibilities Achieving revenue targets and drive business growth through effective sales strategies. Converting leads to opportunities, ensuring timely and accurate maintenance of accounts. Logging customer activity and communications comprehensively within the CRM system. Submitting monthly forecast reports and regularly update the sales pipeline. Prospecting within the assigned territory to More ❯
insights and areas for improvement. Develop, present clear and concise reports to stakeholders. Effectively coordinate and collaborate with various internal teams (e.g., technology, product, customer success, compliance, finance) to ensure seamless project execution and operational alignment across the payment ecosystem. Build, maintain strong relationships with internal and external stakeholders … documenting, and implementing new operational processes related to our activities, ensuring they are robust, compliant, and built for hyper-scalability while maintaining a positive customer experience. Leading incident responses for payment disruptions, driving them to a swift and effective close, and developing, implementing strategies to prevent recurrence. Developing, maintaining … performance indicators (KPIs) for the operations function to track efficiency, reliability and project success. Implement data-driven corrective actions as needed. Skills and Qualifications: Experience in designing and implementing new operational processes in a dynamic, high-growth fintech or banking environment with a track record of adapting to and More ❯
Technology team. The Role You'll be instrumental in delivering a next-generation global payments platform, supporting pre-paid card services and enhancing the customer experience. Working closely with Product Owners, developers, and cross-functional teams, you’ll translate business needs into actionable deliverables and help optimise and automate … including stand-ups, sprint planning, reviews, and retrospectives Assist with user acceptance testing and drive operational excellence across squads What We're Looking For: Experience as a Business Analyst within fintech, payments, or a fast-paced tech environment Strong understanding of payment lifecycles – authorisation, settlement, reconciliation, fraud monitoring Confident … communicator with excellent analytical and problem-solving skills Experience working in Agile/Scrum teams, defining user stories, and managing delivery A proactive mindset with a passion for process improvement and collaboration Package & Benefits: Permanent role £60,000–£65,000 base salary 10% annual bonus Hybrid working: 2 days More ❯
Technology team. The Role You'll be instrumental in delivering a next-generation global payments platform, supporting pre-paid card services and enhancing the customer experience. Working closely with Product Owners, developers, and cross-functional teams, you’ll translate business needs into actionable deliverables and help optimise and automate … including stand-ups, sprint planning, reviews, and retrospectives Assist with user acceptance testing and drive operational excellence across squads What We're Looking For: Experience as a Business Analyst within fintech, payments, or a fast-paced tech environment Strong understanding of payment lifecycles – authorisation, settlement, reconciliation, fraud monitoring Confident … communicator with excellent analytical and problem-solving skills Experience working in Agile/Scrum teams, defining user stories, and managing delivery A proactive mindset with a passion for process improvement and collaboration Package & Benefits: Permanent role £60,000–£65,000 base salary 10% annual bonus Hybrid working: 2 days More ❯
is an exciting time as we continue to grow our business, both in size and expertise. In a world of transformation, our people, industry experience, functional and technical expertise have earned us a reputation of being able to help our clients meet their strategic and company objectives. Our culture … and values underpin our great customer experience. We pride ourselves on our sense of community, where everyone has a voice. The HR Team As a small, people-focused team, we are all motivated and energised by creating the best working environment for everyone in our company every day. We … and aligned with organisational goals. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field (preferred). 2-4 years of experience in talent acquisition, recruitment, and employee engagement. Familiarity with recruitment tools, applicant tracking systems (ATS), and HR software. Strong communication and interpersonal skills, with More ❯
ll lead the entire growth analytics strategy, from how performance is measured, to how spend is optimised and how data is activated across the customer lifecycle. You’ll build, scale and shape everything: the tooling, the models, the team, the roadmap. It’s a high-impact, high-autonomy position … business that’s expanding fast (new wellness verticals + international growth into the US & Europe), and where data is central to product, marketing, and customer experience. What you’ll own: Full strategic ownership of growth analytics – Attribution, CAC, LTV, Forecasting, Churn, and more Development and maintenance of a modern … or R a bonus) 3+ years in a leadership or lead individual contributor role, ideally within a high-growth D2C or product-led business Experience driving commercial outcomes via growth data strategy and modelling Proven ability to influence, excite, and align stakeholders around data-driven initiatives A strategic thinker More ❯
london, south east england, united kingdom Hybrid / WFH Options
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ll lead the entire growth analytics strategy, from how performance is measured, to how spend is optimised and how data is activated across the customer lifecycle. You’ll build, scale and shape everything: the tooling, the models, the team, the roadmap. It’s a high-impact, high-autonomy position … business that’s expanding fast (new wellness verticals + international growth into the US & Europe), and where data is central to product, marketing, and customer experience. What you’ll own: Full strategic ownership of growth analytics – Attribution, CAC, LTV, Forecasting, Churn, and more Development and maintenance of a modern … or R a bonus) 3+ years in a leadership or lead individual contributor role, ideally within a high-growth D2C or product-led business Experience driving commercial outcomes via growth data strategy and modelling Proven ability to influence, excite, and align stakeholders around data-driven initiatives A strategic thinker More ❯
Foster and develop a unique One Team relationship between the management team, service partners and all other stakeholders to create a seamless and unified customer experience. Effectively manage the allocated service partners and their contract performance, including managing key relationships, monitoring contract administration, and driving operational improvements; ensuring work … Agreements (SLAs) and reports are completed promptly and accurately. Ensure all contracts are maintained within the agreed budget and seek alternative ways to improve customer service and reduce expenditure. Lead in energy management for the portfolio at individual building level. Ensuring that buildings are being operated at optimum performance … IEng or CEng) or working towards this Preferably HNC or Degree in Building Service Engineering or relevant engineering subject Preferably equivalent minimum 10 years' experience at technical engineering management level. Membership of IWFM or AssocRICS and or IOSH National General Certificate in Occupational Safety and Health - accredited by NEBOSH More ❯
role largely remote depending on candidate preference. Responsibilities: Build, innovate, and maintain predictive models within a proprietary Retail Pricing suite, directly impacting prices and customer experience. Collaborate with the Senior Pricing Analyst and key stakeholders to implement price selection changes and provide actionable insights for improving commercial performance. Use … closely with software developers to adapt and optimize pricing tools based on identified opportunities, with results visible within days. Requirements: 1-2 years of experience as an analyst in Insurance, Financial Services, Retail, Travel, or other fast-paced industries. Strong numerate degree (e.g., Data Science, Mathematics, Physics, Engineering), though More ❯
role largely remote depending on candidate preference. Responsibilities: Build, innovate, and maintain predictive models within a proprietary Retail Pricing suite, directly impacting prices and customer experience. Collaborate with the Senior Pricing Analyst and key stakeholders to implement price selection changes and provide actionable insights for improving commercial performance. Use … closely with software developers to adapt and optimize pricing tools based on identified opportunities, with results visible within days. Requirements: 1-2 years of experience as an analyst in Insurance, Financial Services, Retail, Travel, or other fast-paced industries. Strong numerate degree (e.g., Data Science, Mathematics, Physics, Engineering), though More ❯
role largely remote depending on candidate preference. Responsibilities: Build, innovate, and maintain predictive models within a proprietary Retail Pricing suite, directly impacting prices and customer experience. Collaborate with the Senior Pricing Analyst and key stakeholders to implement price selection changes and provide actionable insights for improving commercial performance. Use … closely with software developers to adapt and optimize pricing tools based on identified opportunities, with results visible within days. Requirements: 1-2 years of experience as an analyst in Insurance, Financial Services, Retail, Travel, or other fast-paced industries. Strong numerate degree (e.g., Data Science, Mathematics, Physics, Engineering), though More ❯
into real-world value. What you’ll do Set the direction – Shape and lead a company-wide data strategy that supports growth, efficiency and customer experience. Connect the dots – Work with commercial, supply-chain, finance and tech teams to understand their goals, surface data gaps and spot high-value … across the organisation. What you’ll bring A track record of shaping data, transformation or planning programmes in a large, complex business. First-hand experience partnering with IT, finance and multiple business units to drive change. Sound grasp of common enterprise data challenges (access, quality, adoption) and the ability More ❯
