1,276 to 1,300 of 1,773 Customer Experience Jobs in London

is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Netsuite : Managing the control environment, security, roles, permissions, user support, training, and communication. You'll act as the key liaison between … and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day What we're looking for System Accountants with experience in ERP Systems Good knowledge of SQL and relational databases. Strong Excel skills (including VBA and Power Query Knowledge of Python and/or … JavaScript Excellent communication and problem-solving skills Experience with NetSuite administration, development and customisation (SuiteScript 2.0, SuiteBuilder) is desirable but not essential Knowledge of HTTP requests and integrating with APIs (with Postman experience being is a plus) is desirable not but essential Accounting qualification (ACCA, CIMA, ACA or More ❯

outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that … makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback … the Chief Marketing Office. As our Marketing Manager you will play a crucial role in reaching and engaging our enterprise audience. You will have experience sourcing, creating, launching, and scaling conferences and tradeshows, along with managing a wide range of company-sponsored events. You will oversee all aspects of More ❯

to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting … to production. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholders. Provide customer and market feedback to Product and Engineering teams to help define product direction. About the team Diverse Experiences Amazon values diverse experiences. Even if … s degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science, or Master's degree. Experience working as a Data Scientist. Experience with data scripting languages (e.g., SQL, Python, R, or equivalent) or statistical/mathematical software (e.g., R More ❯

strategy for management and to provide the sales organisation with Performance and Insights they need to sell more effectively. Assist with pricing tenders, monitor customer pricing and analyse sales data. Oversee usage and CRM input of Sales teams, taking actions to improve data accuracy and ensure data hygiene standards … colleagues in the central support team, analyse proposals, presentations, sales processes and develop beyond the current model recommendations to improve our sales conversion and customer experience. Systems & Processes: Ensuring all data is accurately captured in the relevant systems and on a timely basis. Identify potential efficiencies and contribute to … Requirements Proficiency in Tableau, Power BI, or Looker for data visualization. Strong skills in Excel and/or Google Sheets (formulas, pivot tables). Experience creating presentations with PowerPoint. Solid report writing and risk analysis capabilities. Hands-on experience with Salesforce and/or HubSpot CRM. Excellent attention More ❯

traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon … s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it's in our nature to learn … security programs and processes for personnel security, physical and logical accreditations, education, awareness and training, assurance, and cyber security. BASIC QUALIFICATIONS Degree or Equivalent experience in a technical field. Experience performing security investigations, penetration testing and/or incident response in the context of large organisations. Understanding of More ❯

analyse user behavior, and generate insights to inform product decisions. - Process Optimisation: Develop and improve operational processes to enhance efficiency and improve user and customer experience. - User Support: Act as third line support to the support teams, troubleshoot product issues, and work with the Tech Team to drive resolutions. … create training materials, and support internal teams in understanding product functionality. Optimise adoption with new tools and learning methods. Qualifications - 2-3 years of experience in product operations, product management, or a similar role. Bonus points for experience in real estate or PropTech generally. - Strong analytical skills with … experience in product analytics desirable (e.g., Mixpanel, Heap, Google Analytics). - Excellent communication and stakeholder management skills. - Experience with Agile methodologies and working with cross-functional teams. - A customer-centric mindset with a strong understanding of user needs in the property space. - Ability to thrive in a More ❯

and TV in 240+ countries and territories around the world. And we're just getting started. The Prime Video UX team is seeking a customer-obsessed Senior UX Designer to join our Global Commerce design team. This role will be responsible for defining, articulating, and championing the future vision … is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback. This role is for a hands-on designer who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional … will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Prime video and More ❯

market. This is an opportunity to join an exciting, technology-led business with a high energy team who work closely on delivering an excellent customer experience. You will have the chance to learn new skills, be involved in significant projects and make an impact on many different areas of … and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). Customer Acquisition Cost (CAC), Lifetime Value (LTV), and SaaS metrics (e.g., MRR, ARR, churn rates). Operating Margins, Gross Margins, and Cost of Sales. -Develop … Capabilities Continuous improvement – Proactively identify improvements beneficial to our processes and the UnderTheDoormat Team and be part of the delivery of any initiatives implemented. Customer data excellence – Understand our data deeply, be able to report on trends and related solutions and own the quality of data in our systems More ❯

market. This is an opportunity to join an exciting, technology-led business with a high energy team who work closely on delivering an excellent customer experience. You will have the chance to learn new skills, be involved in significant projects and make an impact on many different areas of … and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). Customer Acquisition Cost (CAC), Lifetime Value (LTV), and SaaS metrics (e.g., MRR, ARR, churn rates). Operating Margins, Gross Margins, and Cost of Sales. -Develop … Capabilities Continuous improvement – Proactively identify improvements beneficial to our processes and the UnderTheDoormat Team and be part of the delivery of any initiatives implemented. Customer data excellence – Understand our data deeply, be able to report on trends and related solutions and own the quality of data in our systems More ❯

market. This is an opportunity to join an exciting, technology-led business with a high energy team who work closely on delivering an excellent customer experience. You will have the chance to learn new skills, be involved in significant projects and make an impact on many different areas of … and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). Customer Acquisition Cost (CAC), Lifetime Value (LTV), and SaaS metrics (e.g., MRR, ARR, churn rates). Operating Margins, Gross Margins, and Cost of Sales. -Develop … Capabilities Continuous improvement – Proactively identify improvements beneficial to our processes and the UnderTheDoormat Team and be part of the delivery of any initiatives implemented. Customer data excellence – Understand our data deeply, be able to report on trends and related solutions and own the quality of data in our systems More ❯

and follow our governance and compliance frameworks. In this role you will Be a valued expert and consultant for digital channels and omni-channel customer experiences, and optimized use, within Medical Affairs for Global and LOC Medical teams Embed new tech features/GenAI tools into the Global and … in Science, Mathematics, Engineering, Business Management, Digital or related field and/or the areas of specialization and practical on the job-related education experience Strong interest and ability to keep up to speed with the latest relevant technologies and the digitization of our business model (e.g. genAI). … Marketing Automation (email campaigns, customer segmentation, analytics) Multi-channel and omni-channel experience, data insights & exploring new data and AI capabilities Experience with Virtual/Hybrid/Live event platforms and features, and end to end execution via digital engagement across multiple channels. Preferred Qualifications & Skills: Digital More ❯

is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Building and owning high quality dbt models, ensuring they are performant, well documented and thoroughly tested Collaborating with analytics and data … advising on the tooling, infrastructure and practices needed to enable best-in-class Analytics Engineering What we're looking for Strong SQL skills, with experience writing efficient and well structured queries Hands on experience with DBT, building and maintaining modular, scalable data models that follow best practices Strong … understanding of dimensional modelling Familiarity with AWS data services (S3, Athena, Glue) Experience with Airflow for scheduling and orchestrating workflows Experience working with data lakes or modern data warehouses (Snowflake, Redshift, BigQuery) A pragmatic problem solver who can balance technical excellence with business needs At Funding Circle we More ❯

beyond industry-standard user experiences Collaborate with PM on user research to deeply understand customers' goals & pain points Translate insights into designs that solve customer problems, optimise customer journeys, and create delightful new customer experiences Work closely with engineers throughout the implementation stage to ensure high quality … thrive) in a fast-paced environment Enjoy making decisions that have a real impact Are passionate about tackling the climate crisis Desirable skills and experience 4-6 years of UI/UX design experience, ideally with a B2B focus Proficiency in Figma, and any other design tools Strong More ❯

+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customer service to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction and More ❯

+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customer service to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction and More ❯

+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customer service to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction and More ❯

+ Benefits | London/Hybrid Zachary Daniels are partnering with a high-profile brand in the sports and retail sector , known for delivering exceptional customer experiences both online and in-store. We're currently recruiting for an Online Trading Manager to join the business on a fixed-term basis … Trading Manager , you'll take ownership of online trading performance, campaign execution and digital merchandising - all while driving sales and delivering a first-class customer experience. Key Responsibilities as Online Trading Manager: Monitor, analyse and report on eCommerce KPIs to drive data-led trading decisions Oversee stock levels and … Manage product uploads, on-site merchandising, and continuous site optimisation Coordinate with fulfilment partners to maintain high standards in delivery and logistics Partner with customer service to enhance the post-purchase journey and support mobile-first user needs Maintain accuracy across product and content pages, while supporting auction and More ❯

edge cloud technologies? Are you detail-oriented and creative? Do you like working in cross-disciplinary teams? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon … s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. The Amazon Compliance and Security Assurance team is responsible for demonstrating the governance … risk, compliance and regulatory knowledge to challenging and complex Assurance initiatives in Asia-Pacific, Japan and Australia. BASIC QUALIFICATIONS 10+ years of tech industry experience 7+ years of management experience 5+ years of technical program management experience working directly with software engineering teams PREFERRED QUALIFICATIONS 8+ years More ❯

will use your technical expertise to develop and deploy novel algorithms and modelling solutions in collaboration with other scientists and engineers. You will analyse customer behaviours and define metrics to enable the identification of actionable insights and measure improvements in customer experience. You will communicate results and insights … and development of the team. BASIC QUALIFICATIONS - PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field - Experience with neural deep learning methods and machine learning - Experience in building machine learning models for business application - Experience in applied research - Experience programming in Java, C++, Python or related language - Strong track record of patents and publications. PREFERRED QUALIFICATIONS - Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) - Experience in building LLMs including SFT, LHF. Amazon is an More ❯

with a well-established and forward-thinking retail brand with a significant UK footprint and growing international presence. Their mission is to deliver exceptional customer experiences by combining product innovation with cutting-edge technology. As they continue to evolve, they are investing heavily in advanced analytics and AI to … into the executive leadership team. You will be responsible for shaping and delivering AI-driven solutions across their retail operations, ecommerce, supply chain, and customer engagement touchpoints. Responsibilities Develop and lead the company-wide AI vision, roadmap, and execution plan. Build and manage a cross-functional AI and data … regulatory standards and brand values. Collaborate with IT, product, data engineering, and marketing to ensure seamless integration and scalability of AI systems. Qualifications and experience Proven experience in leading AI, machine learning or advanced analytics teams in a commercial setting, ideally within retail, ecommerce, or FMCG. Expertise in More ❯

with a well-established and forward-thinking retail brand with a significant UK footprint and growing international presence. Their mission is to deliver exceptional customer experiences by combining product innovation with cutting-edge technology. As they continue to evolve, they are investing heavily in advanced analytics and AI to … into the executive leadership team. You will be responsible for shaping and delivering AI-driven solutions across their retail operations, ecommerce, supply chain, and customer engagement touchpoints. Responsibilities Develop and lead the company-wide AI vision, roadmap, and execution plan. Build and manage a cross-functional AI and data … regulatory standards and brand values. Collaborate with IT, product, data engineering, and marketing to ensure seamless integration and scalability of AI systems. Qualifications and experience Proven experience in leading AI, machine learning or advanced analytics teams in a commercial setting, ideally within retail, ecommerce, or FMCG. Expertise in More ❯

with a well-established and forward-thinking retail brand with a significant UK footprint and growing international presence. Their mission is to deliver exceptional customer experiences by combining product innovation with cutting-edge technology. As they continue to evolve, they are investing heavily in advanced analytics and AI to … into the executive leadership team. You will be responsible for shaping and delivering AI-driven solutions across their retail operations, ecommerce, supply chain, and customer engagement touchpoints. Responsibilities Develop and lead the company-wide AI vision, roadmap, and execution plan. Build and manage a cross-functional AI and data … regulatory standards and brand values. Collaborate with IT, product, data engineering, and marketing to ensure seamless integration and scalability of AI systems. Qualifications and experience Proven experience in leading AI, machine learning or advanced analytics teams in a commercial setting, ideally within retail, ecommerce, or FMCG. Expertise in More ❯

with a well-established and forward-thinking retail brand with a significant UK footprint and growing international presence. Their mission is to deliver exceptional customer experiences by combining product innovation with cutting-edge technology. As they continue to evolve, they are investing heavily in advanced analytics and AI to … into the executive leadership team. You will be responsible for shaping and delivering AI-driven solutions across their retail operations, ecommerce, supply chain, and customer engagement touchpoints. Responsibilities Develop and lead the company-wide AI vision, roadmap, and execution plan. Build and manage a cross-functional AI and data … regulatory standards and brand values. Collaborate with IT, product, data engineering, and marketing to ensure seamless integration and scalability of AI systems. Qualifications and experience Proven experience in leading AI, machine learning or advanced analytics teams in a commercial setting, ideally within retail, ecommerce, or FMCG. Expertise in More ❯

with a well-established and forward-thinking retail brand with a significant UK footprint and growing international presence. Their mission is to deliver exceptional customer experiences by combining product innovation with cutting-edge technology. As they continue to evolve, they are investing heavily in advanced analytics and AI to … into the executive leadership team. You will be responsible for shaping and delivering AI-driven solutions across their retail operations, ecommerce, supply chain, and customer engagement touchpoints. Responsibilities Develop and lead the company-wide AI vision, roadmap, and execution plan. Build and manage a cross-functional AI and data … regulatory standards and brand values. Collaborate with IT, product, data engineering, and marketing to ensure seamless integration and scalability of AI systems. Qualifications and experience Proven experience in leading AI, machine learning or advanced analytics teams in a commercial setting, ideally within retail, ecommerce, or FMCG. Expertise in More ❯

with a well-established and forward-thinking retail brand with a significant UK footprint and growing international presence. Their mission is to deliver exceptional customer experiences by combining product innovation with cutting-edge technology. As they continue to evolve, they are investing heavily in advanced analytics and AI to … into the executive leadership team. You will be responsible for shaping and delivering AI-driven solutions across their retail operations, ecommerce, supply chain, and customer engagement touchpoints. Responsibilities Develop and lead the company-wide AI vision, roadmap, and execution plan. Build and manage a cross-functional AI and data … regulatory standards and brand values. Collaborate with IT, product, data engineering, and marketing to ensure seamless integration and scalability of AI systems. Qualifications and experience Proven experience in leading AI, machine learning or advanced analytics teams in a commercial setting, ideally within retail, ecommerce, or FMCG. Expertise in More ❯