301 to 325 of 435 Customer Experience Jobs in London

RedCloud is seeking an experienced AI Lead to design, build, and maintain AI/ML capabilities that drive our products and enhance customer experiences. This hands-on leadership role involves leading a squad of AI engineers and data scientists while focusing on high-quality delivery and fostering a culture ...

ambitious Legal Counsel to join its in-house legal team. This role involves providing pragmatic legal guidance across various business functions, such as Customer Experience, Marketing, and Product development. The ideal candidate will be a qualified solicitor with around 3-5 years of post-qualification experience, able ...

continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. You’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations unlock … vision into reality. You excel in ambiguity, bringing structure to complex challenges and aligning stakeholders around a clear path forward. You connect business objectives, customer needs, operations, technology and data to design solutions that scale across organisations, not just individual systems. You’ll build trusted relationships with senior stakeholders ...

Figma in London is seeking a Manager, Solutions Consultant to lead a team of Solutions Consultants and partner with Sales, Product, Customer Experience, and Support to drive strategic pre-sales initiatives. You will mentor, hire, and grow talent while shaping our technical pre-sales strategy and customer ...

seeking an Engineering Manager to lead and grow high-performing teams responsible for critical projects. The role focuses on technology advancement and customer experience while fostering team cohesion and career development. Successful candidates will be passionate about technical leadership, have a solid background in managing multidisciplinary engineering teams … experience in cloud-based application development. Join Checkout to make a significant impact within our robust engineering environment. #J-18808-Ljbffr ...

working that help our wider team create better content. Sitting within the Product Design team, you will work on our most strategically important customer journeys while helping establish a scalable content design practice across the organisation. What you will do Content Design Lead content design on priority product plans … customer journeys Write clear, accessible and user-centred content that sets the standard for quality Shape Tone of Voice across end-to-end experiences Use research and insight to inform content decisions Partner with Product Designers, Product Managers, Researchers and other important partners Practice Building Develop content standards, guidance ...

Moneybox is seeking a Head of Product to own the Advice service end-to-end—customer experience, underlying technology, and operational model—while ensuring compliant, high‐quality outcomes for customers. You will lead a cross-functional team spanning product, engineering and risk, designing a compelling, scalable experience ...

Moonpig in Greater London is seeking a Head of Machine Learning & AI to define and lead machine learning strategies that enhance customer experience and commercial outcomes. You will manage a team of specialists, ensuring the quality and lifecycle of ML models. The role involves collaboration with Product Management … shape initiatives and requires proven experience in eCommerce and machine learning systems. The position offers competitive pay, flexible working, and a range of benefits including private healthcare. #J-18808-Ljbffr ...

proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Senior Product Designe r in our digital customer experience team, youll deliver high-quality designs, drive improvements to digital journe click apply for full job details ...

highly regulated environment. As part of a wider digital transformation programme, they are investing heavily in AI, automation, and advanced data capabilities to improve customer experiences and operational efficiency. Their AI function is expanding rapidly, with multiple GenAI and machine learning initiatives moving from concept into production. You will … technical leadership, guidance, and mentoring within the AI engineering function. Contributing to the wider AI strategy and future direction of the capability. Your Skills & Experience Strong commercial experience delivering GenAI solutions into production environments. Proven ability to lead AI projects from concept through deployment and operational management. Excellent ...

engagement, and embedded creative tooling to inform positioning and identify new partner and category opportunities. Apply GenAI capabilities where they meaningfully improve fan/customer engagement outcomes and partner commercial value. Build repeatable, platform‐level product patterns from partner‐specific requirements, reducing one‐off engineering and design effort across … portfolio. What We're Looking For 8+ years of product management experience with a proven track record of leading complex platform, partnership, or B2B2C products from concept to scale. Experience in sports, media, fan engagement, or partner/embedded platform products; comfort operating in a B2B2C model where ...

play a key role in shaping how products are presented across a network of more than 570 Food Halls, translating commercial strategies into effective, customer-focused planograms that deliver both operational efficiency and commercial performance. Key Responsibilities Display Planning & Planogram Development Create, maintain and optimise planograms across assigned product … categories. Deliver end-to-end display planning activities aligned to commercial objectives. Translate range and category strategies into executable shelf layouts. Ensure planograms support customer shopping missions, display principles and operational requirements. Manage range change activity in line with trading and implementation calendars. Space & Category Planning Analyse sales, stock ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed to meet the needs ...

London, England Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that ...

automation. CCNow, our system of engagement, is the firm's digital front door for employees, bringing together a unified portal, virtual agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow … model. Provide Service Design related feedback for project planning and delivery. Operate a process of continuous improvement to raise the quality of the user experience throughout all elements of IT support. Take responsibility for protecting and growing the reputation of the IT Department. Qualifications The post-holder must ...

retailer to recruit a Technical SEO Manager . This is a fantastic opportunity to join a business investing heavily in its digital capabilities, online customer experience and technical infrastructure click apply for full job details ...

fast-growing AI consultancy helping ambitious mid-market organisations turn AI hype into hard commercial results measurable ROI, operational efficiency, and better customer experience, all delivered responsibly and safely. They act as trusted advisors, guiding businesses from first strategic conversation through to delivery and adop click apply ...

United Kingdom is seeking an experienced Senior Fraud Risk Manager to lead Cross Border and Domestic Payments fraud strategy, balancing risk controls with customer experience. You’ll pioneer techniques and technology to protect the business and customers from fraud while maintaining operational efficiency. As an HSBC employee ...

enjoys working in a dynamic environment. You will collaborate with various teams, ensuring timely delivery of projects, and making impactful decisions that enhance the customer experience. The position offers a competitive salary ranging from £100,000 to £135,000 annually. #J-18808-Ljbffr ...

Greater London. The successful applicant will be responsible for modernising legacy platforms, migrating critical data to cloud-native solutions, and integrating AI to enhance customer experience. With over 10-12 years in the telecommunications industry, you will oversee the delivery of high-performance integrated platforms and establish governance frameworks ...

tech stack. You’ll own backend features end-to-end, focusing on distributed systems, reliability, and data-driven decisions that improve driver efficiency and customer experience. Join a fast-growing team with strong investors and a values-driven culture, working closely with Product, UX, and Operations to ship impactful ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...