51 to 75 of 333 Customer Experience Jobs in London

programme that drives audience engagement, acquisition, and retention. This role is ideal for someone with a strong background in campaign management and hands-on experience with Adobe Campaign, who is excited by the opportunity to evolve into Adobe Journey Optimizer. With a solid foundation in Campaign Management, you will … play a key role in building, executing, and optimising CRM campaigns, ensuring best practice and an exceptional customer experience throughout. Working closely with our Publishing teams, this role offers a unique opportunity to directly influence audience growth and extend the reach of our content across multiple channels. ...

programme that drives audience engagement, acquisition, and retention. This role is ideal for someone with a strong background in campaign management and hands-on experience with Adobe Campaign, who is excited by the opportunity to evolve into Adobe Journey Optimizer. With a solid foundation in Campaign Management, you will … play a key role in building, executing, and optimising CRM campaigns, ensuring best practice and an exceptional customer experience throughout. Working closely with our Publishing teams, this role offers a unique opportunity to directly influence audience growth and extend the reach of our content across multiple channels. ...

Procurement and Finance Officer will provide advice and support to deliver a high quality, robust, resilient, responsive and secure customer focused IT Services. They will: Contribute towards asset purchasing and ordering and maintain appropriate documentation, ensuring this is kept up to date Build strong partnering relationships key individuals across … Finance departments to resolve financial queries Apply specialist knowledge of procurement and finance to provide advice and support to respond to and resolve customer requests/incidents/problems. Deliver to defined Service Levels Agreements (SLAs) and Key Performance Indicators (KPIs). Create summary reports to be used ...

Shopping team is looking for a Language Engineer to contribute to efficiencies and innovation in its efforts to deliver a seamless, fluent, and multilingual experience for AI-assisted shopping. This is an opportunity to join the high-performing team behind Amazon's Generative AI shopping initiatives such as Amazon … quality, speed, and consistency. They will design processes to facilitate the production of high-quality editorial data for evaluating and improving the AI Shopping experience in different languages. The candidate will also create and develop LLM-assisted editorial tools and automated annotations (e.g., LLM-as-a-judge) to support ...

Business for your assigned verticals and sub-industries, across UKI - Be a recognized voice in the AI space, both internally and externally - Accelerate customer adoption by defining and implementing domain specific Sales, consulting and GTM strategies within your assigned territories leveraging AWS Sales, Technical Team and our partner ecosystem … drive adoption of AWS Gen AI solutions, and manage complex Agentic AI transformations - Act as the front line within your accounts for all specialist customer engagement in the AI domain - Create & articulate compelling value propositions that address specific needs of your customers - Build and innovate: Co-Develop GTM motions ...

Specialist who can work in Digital (2D Image, Video and 3D), Gen-AI content generation, virtual production, and new hybrid customer experience (CX) experiments. This role will focus on creating exciting and innovative experiences using various 3D and Gen-AI technologies for e-commerce. The Content Specialist … support the team in enriching customer experience. Key job responsibilities - Drive Gen-AI content generation initiatives and virtual production projects - Lead hybrid CX experiments and innovative solutions for e-commerce - Provide front-line support for Internal & External Stakeholders to troubleshoot technical challenges - Optimize content creation for both quality ...

with elegant solutions. We bring together backend and frontend engineers, mobile developers, designers, data analysts, and product managers who collaborate closely to deliver exceptional customer experiences. Our teams are responsible for the critical verification journeys that business and personal customers complete before using Wise's products. … automated review systems to agent tooling and compliance monitoring. We operate with high autonomy, make data-driven decisions, and celebrate both technical excellence and customer impact. As a team that touches both regulatory requirements and customer experience, we have unique opportunities to innovate in a space traditionally ...

cultivating deep and long term relationships with Workday's most strategic clients. This role orchestrates a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success.**About the Role**The individual will lead and coordinate Workday’s efforts across all lines of business … around a single, clearly articulated, three-year account/opportunity strategyTo achieve success, this professional will ensure three critical elements are in place:A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual PlanThis person will assist in all phases of the life cycle (pre-sales, initial deployment ...

content on the web. Key job responsibilities - Own the delivery and quality of the Prime Video Web Client experiences, driving technical execution that balances customer needs with business objectives. - Lead and develop a team of software engineers, setting clear expectations, removing blockers, and raising the engineering bar through coaching … hands-on technical guidance. - Apply AI-driven approaches to testing and development workflows, improving quality and velocity of the web experience across browsers and devices. - Establish and maintain mechanisms to monitor customer experience, software quality, and operational health, using data and anecdotes to identify and address issues ...

client stakeholders to define and articulate innovative solutions across key areas of application engineering, including: Application Modernisation Augmented Engineering (AI-enabled development) Composable Platforms Customer Experience solutions From early-stage discovery through to formal bid responses, you'll play a pivotal role in positioning differentiated, high-impact solutions. … delivery, and partner teams to shape winning propositions Ensure solutions are commercially viable, technically robust, and clearly differentiated What We're Looking For: Core Experience: Strong background in Solution Architecture within application engineering or software development environments Proven experience in pre-sales, specifically responding to RFPs/RFIs ...

full buy cycle. With the role newly created, you will have a blank slate to build best-in-class merchandising operations and directly impact customer experience, NPS performance, and commercial results. The Company They are a global retail brand recognised for premium product and a strong digital vision. … organisation is investing heavily in elevating customer experience and ensuring digital insights sit at the heart of buying, planning, and trading decisions. You will join a collaborative environment where digital performance is highly visible, and your recommendations directly shape commercial strategy. With a new Merch Ops structure ...

LGBTQ+ business community. Please do not contact the recruiter directly. The TCX Lifecycle Manager - In-Life is accountable for improving how customers experience managing their account, resolving issues, and getting support. This role focuses on reducing friction, increasing clarity, and building trust across key in-life moments - particularly when … throughout their journey. Operating within a matrix environment, the role works across, Frontline Channels, Product, Digital, Care, Data, and Commercial teams to ensure the customer experience is consistently represented and prioritised within delivery. It brings a strong customer lens into product-led ways of working, helping teams ...

leading customer experience software provider in Greater London seeks a Principal Solutions Consultant to architect transformative AI-powered customer experience solutions. This role will involve leading complex technical engagements and presenting strategies to C-suite stakeholders. Candidates should have over 7 years of presales experience ...

content, targeting and scheduling Monitor campaign performance and optimise in real time Use tools and automation to improve efficiency Ensure quality, accuracy and strong customer experience Requirements: Strong campaign/lifecycle marketing experience Experience with CRM, analytics and marketing tools Advanced Excel/data skills Fluent … detail and stakeholder management We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. ...

recruiter directly. DESCRIPTION: Are you passionate about managing strategic initiatives in a complex and ambiguous space? Amazon is revolutionizing the vehicle discovery and shopping experience, connecting customers with their ideal vehicle. As a "Sr. Seller Solutions Manager" you will lead complex, product-led initiatives in the Automotive sector. This … -centric solutions and processes. You will operate as a single-threaded owner for end-to-end seller satisfaction and performance, ensuring product roadmap, CX initiatives, seller processes, and vendor integrations enable success of Automotive sellers on Amazon. This role requires high judgement, comfort with ambiguity, and the ability ...

recruiter directly. About the job you’re considering We’re building the next generation of design at Capgemini. As a User Researcher in our Experience Design team, you’ll ensure that the voices, needs, and behaviours of users are at the heart of the services we design. … work across complex ecosystems, running research that shapes strategy, informs design, and influences delivery. You will join the growing Digital Customer Experience (DCX) practice within Capgemini. We’re looking for researchers who are curious, collaborative, and ambitious about the future of design. People who thrive in ambiguity, bring ...

impact as we build for the long term. About the role: Samsara is seeking an experienced Engineering Manager to join our growing Developer Experience organization. In this role, you will lead the Operational Excellence and Release Management teams, responsible for building and scaling the core tooling that powers Samsara … Connected Operations Cloud. This work sits on the critical path of both product velocity and customer experience. Every Samsara customer depends on the reliability, performance, and safety of our platform, and every engineer and product manager relies on your teams’ systems to build, deploy, and operate services with ...

range of international and industry-leading clients who are navigating rapidly evolving digital ecosystems where high-quality master data is critical for operational efficiency, customer experience, regulatory compliance, and analytics-driven decision-making. You will bring deep expertise in data management and enterprise architecture and will be able … proposals and Request for Proposal (RFP) responses considering requirements, client tech landscape, delivery risk & cost etc. Connect to your skills and professional experience We are looking for candidates who are able to demonstrate skills and experience in some of the following: Education & Experience Bachelor’s or Master ...

January 2025. Position Overview: We’re looking for an experienced Account Management Lead to own and scale the success of our existing SME customer base. This is a senior role for someone with 5+ years’ experience in SME lending or fintech, who is able to combine their strong … relationship management skills with a commercial, growth-oriented mindset. You’ll be accountable for leading the growth initiatives for our existing customer portfolio, drive world-class retention through outstanding service and product-led engagement, and elevating the Lenkie brand through targeted account-based marketing initiatives. You’ll also help ...

Account Executive Customer Experience Software (SaaS & AI) Hybrid working - One day per week in London 85,000 - 95,000 Basic Salary + Double Uncapped OTE We are exclusively partnered with a market-leading SaaS company in the customer experience software/AI space. Recognised … have a rare opportunity to join this fantastic business as they look to expand their team for the future. In return for your experience, they can offer a very rewarding career, with an excellent training and benefits package. The Role: Secure net-new enterprise clients, selling into clients with ...

Account Executive Customer Experience Software (SaaS & AI) Hybrid working - One day per week in London £85,000 - £95,000 Basic Salary + Double Uncapped OTE We are exclusively partnered with a market-leading SaaS company in the customer experience software/AI space. Recognised … have a rare opportunity to join this fantastic business as they look to expand their team for the future. In return for your experience, they can offer a very rewarding career, with an excellent training and benefits package. The Role: Secure net-new enterprise clients, selling into clients with ...

Enterprises Account Executive Customer Experience Software (SaaS & AI) Hybrid working - One day per week in London £95,000 - £130,000 Basic Salary + Double Uncapped OTE We are exclusively partnered with a market-leading SaaS company in the customer experience software/AI space. Recognised … have a rare opportunity to join this fantastic business as they look to expand their team for the future. In return for your experience, they can offer a very rewarding career, with an excellent training and benefits package. The Role: Secure net-new enterprise clients, selling into clients with ...

Business Partnership * Partner closely with Product and business leaders to translate priorities into actionable delivery plans. * Working closely with Heads of Product, Data, Security, Customer Experience, & The COO * Advise on feasibility, trade-offs, and timelines with clarity and influence * Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems * Ensure adherence to data privacy, security, and regulatory standards * Track and report engineering metrics, including quality, reliability, and performanceRequirements:Experience * 10+ years in software engineering, with 3-5 years in senior leadership roles * Proven track record in managing multiple teams or pods delivering in parallel ...

Business Partnership Partner closely with Product and business leaders to translate priorities into actionable delivery plans. Working closely with Heads of Product, Data, Security, Customer Experience & The COO Advise on feasibility, trade-offs, and timelines with clarity and influence Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems Ensure adherence to data privacy, security, and regulatory standards Track and report engineering metrics, including quality, reliability, and performance Requirements: Experience 10+ years in software engineering, with 3-5 years in senior leadership roles Proven track record in managing multiple teams or pods delivering ...

Business Partnership Partner closely with Product and business leaders to translate priorities into actionable delivery plans. Working closely with Heads of Product, Data, Security, Customer Experience & The COO Advise on feasibility, trade-offs, and timelines with clarity and influence Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems Ensure adherence to data privacy, security, and regulatory standards Track and report engineering metrics, including quality, reliability, and performance Requirements: Experience 10+ years in software engineering, with 3-5 years in senior leadership roles Proven track record in managing multiple teams or pods delivering ...