51 to 75 of 180 Customer Experience Jobs in London

data and AI capabilities. With a mature data platform and strong executive buy-in, they are now focused on embedding advanced AI into both customer-facing products and internal decision-making tools. As a Senior AI Scientist, you'll play a key role in designing, building and deploying applied … production deployment. You'll work closely with product, engineering and business teams to ensure AI solutions are practical, scalable and deliver clear commercial and customer impact. Key Responsibilities Leading the development of AI proof-of-concepts and production systems, including LLM-powered assistants and chatbots. Designing and implementing ...

hiring a Senior Credit Strategy Analyst leading dynamic FinTech based in London. Within this role you will be bringing your credit risk strategy experience to focus on driving business growth and profitability using tools like SQL and Python alongside your credit commercial background The Role As a Senior Credit … Strategy Analyst, you will be: Developing new insights to drive optimisation of credit risk strategies. Detecting new trends on customer data to develop wider business strategies Developing credit risk strategies for Acquisitions and Existing Customers. Working with senior leadership to implement/improve strategy. Using SQL and Python daily ...

continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...

continue our lightning-fast growth,? 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices … redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover ...

Remote/Hybrid | Reporting to Sales Director, London Paddington About our client: Our client is a fast-growing Integrations Partner , helping organisations transform their customer-engagement platforms. From cloud contact centre transformations to automation, AI agents, and ongoing support, they partner with leading brands worldwide to solve customer experience challenges. The Role We’re looking for a Pre Sales Solutions Engineer to join their Go-To-Market team and play a pivotal role in shaping technical solutions during the sales cycle. This is a foundational hire as they build out their pre-sales capability ...

this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash Excellent customer-facing skills You have a sales spark - while this role isn't a focussed sales role, this is required due to the nature ...

customs, and intelligence communities Translating complex operational needs into impactful technology solutions through demos and engagement Collaborating cross-functionally to deliver a vibrant, refreshed customer experience Working alongside customer success manager Are you the ideal candidate? 4+ years’ experience in account management or sales within software ...

aimed at improving experience at scale. WHAT YOU'LL BE DOING: The Senior BI Analyst will: Owning and developing dashboards that bring CX performance to life Rebuilding reporting into a more scalable, reliable setup Creating robust data pipelines that turn raw sources into usable insight Structuring datasets so teams … across the company can self-serve effectively Supporting CX leaders with analysis, investigations, and clear recommendations Spotting opportunity areas and validating where changes will have the most impact Measuring the results of new initiatives and surfacing what's working - and what isn't Running root-cause analysis when performance shifts ...

across the advertising spectrum. About the job As a founding member of our Business Development function, your role will be to capitalise upon your experience of engaging with enterprise businesses to build top-of-funnel opportunities with large Advertisers. Your role will be to identify, prospect and nurture senior … stakeholders on the benefits that our solutions can deliver. Building a great customer experience and rapport from the outset. What You'll Do Accountable for meeting setting, outbound prospecting, conversion, quota, feedback, and customer obsession for strategic accounts Collaborate with marketing and product teams on narrating ...

Business Development Manager focused on new business generation to join their UK team and help accelerate market growth. If you’re passionate about technology, customer experience and shaping impactful digital environments, this role offers strong career potential within a rapidly evolving sector. The Role Identify, develop and secure … senior leadership. Represent the company at industry events, exhibitions and networking forums. Maintain and nurture relationships with existing accounts where required. Key Skills and Experience Minimum two years’ experience in digital signage or a related technology-focused industry. Proven ability to win new business and exceed sales targets. ...

while also managing inbound leads. You will play a crucial role in expanding our clientele and promoting our innovative SaaS solutions. Any previous SDR experience will be invaluable in this position. Key Responsibilities: Conduct outbound sales activities including cold calling, emailing, and networking to generate new business opportunities. Build … quarterly sales targets. Stay updated on industry trends, competitive products, and market intelligence to effectively position our offerings.. Work closely with the marketing and customer success teams to ensure a seamless customer experience (both onboardings and inbounds). Qualifications: 2-3 years of experience ...

join their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content … account management, and customer experience - to deliver measurable business results. Our client requires a highly motivated, energetic candidate with the ability to thoroughly research and own the paid digital components of the role, supported by strong foundational Google expertise. Key Responsibilities as Digital Marketing Manager: Develop and execute ...

join their dynamic team and play a pivotal role in developing and delivering strategic, data-driven marketing campaigns that build brand awareness, drive customer acquisition, and strengthen market positioning. This role requires a highly organised, commercially minded professional who can work collaboratively across functions - including marketing, product, sales, content … account management, and customer experience - to deliver measurable business results. Our client requires a highly motivated, energetic candidate with the ability to thoroughly research and own the paid digital components of the role, supported by strong foundational Google expertise. Key Responsibilities as Growth Marketing Manager: Develop and execute ...

Bazaarvoice Solution Set (Services + Product) in the minimum amount of time from purchase. EMs are the main point of contact for the Customer from the time a statement of work (SOW) is executed and throughout the life of the services engagement. EMs are responsible for shepherding projects through … delivery effort of resources from various practice teams of Consultant and Product experts. Professional fluency in German (written and verbal) are required and experience within the German market is desired to effectively lead our DACH region clients through their digital transformation. Responsibilities Customer Experience Advocacy ...

pricing You are a hunter and a fearless business developer. Maintain an abundant pipeline through resiliency and strategic, aggressive prospecting efforts while maintaining a Customer First mentality You are an engaging presenter. You are comfortable in front of a room of senior Executives and can easily present technology solutions … student of the game eager to work with like-minded individuals who focus on continuous improvement, sharing best practices and providing an effortless customer experience You have a work hard, play hard mentality. Enjoy unlimited earning potential in a dynamic environment that focuses on continuous learning and building ...

this company? I'm supporting a global financial organisation undergoing a major digital transformation. They're investing heavily in AI, emerging tech, and customer experience and this role sits right at the heart of that. If you want to work somewhere with genuine scale, complex challenges … strategic technical product roadmap Acting as the SME between engineering, product, and senior stakeholders Leading the development of NLP-driven products and AI-powered customer experiences Translating business needs into clear, measurable, secure technical requirements Monitoring product performance and driving continuous optimisation Bringing new technologies and trends into ...

equalisation and scheme onboarding as part of a wider administration system implementation project - this position includes technical/hands on involvement. My client values customer journey and customer experience like no other - this is paramount to the choices they make and action they take. Location: Manchester - hybrid … working modelSalary: up to £106,000 dependant on experience. Requirements: - Strong experience in DB Pensions - non-negotiable.- Team management (>5 direct reports).- Experienced in pension calculations - both manual and developing proformas. Strong Excel VBA skills. - SQL skills are highly desirable. Company insight: - The client I am partnered with ...

office in London, Acton Start: ASAP 🛠 What You’ll Do 🧱 Build the Core Platform Design and implement foundational features across our internal and customer-facing tools. Build systems that improve operational efficiency, elevate customer experience, and support our sustainability mission. Help define our technical strategy, architecture … automation thoughtfully to streamline operations and support the business. ✅ You May Be a Fit If You... Strong programming skills with 5+ years of experience A strong track record of solving difficult problems in either an academic or industrial setting A strong track record displaying the ability to manage engineering ...

quality of outputs Provide guidance and line management to junior team members Apply digital and data expertise across areas such as analytics, media, customer experience, and performance optimisation About You Degree educated or equivalent professional experience Strong background in digital marketing, data, analytics, or consulting Proven experience … fast-paced, international environments Commercially minded with the ability to spot and develop opportunities Confident communicator, both written and verbal, at senior client level Experience gained in consulting firms, digital agencies, analytics providers, technology platforms, or client-side digital teams would be well suited to this role. What ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

opportunity: Are you a strategic, customer-focused Product Manager ready to shape the future of innovative SaaS solutions? VML Enterprise Solutions is seeking a Product Manager to take end-to-end ownership of the product lifecycle, from ideation to launch, ensuring every feature and enhancement delivers value … team focused on delivering next-generation B2B software and AI-driven platforms across the life sciences industry. With over two decades of experience, we help organisations harness the power of data, analytics, and automation to achieve digital transformation. Our software ecosystem leverages GenAI and NLP to redefine how companies ...

clean, professional environment for both staff and customers Renewals Administration: Keep the renewals database up to date, manage Microsoft 365 subscriptions, and enhance customer experience through effective warranty and licence renewals Sales Support: Work alongside the sales team to generate quotes and process orders, ensuring customers receive … best service possible What We're Looking For: Essential Skills: - Superb communication and customer service skills - Strong understanding of IT products and services- Proficiency in Microsoft Office applications- Excellent organisational and planning skills- Ability to work under pressure and meet deadlines Desirable Skills: - Familiarity with Microsoft licencing programmes- Knowledge ...

they’re looking for a Senior Full Stack Engineer to join their Client Facing Applications (CFA) team, where you’ll help shape the customer experience for some of the world’s largest enterprises. What you’ll be doing: Designing and developing enterprise-grade SaaS features across backend … designers, and engineers to deliver seamless client experiences Driving continuous improvements in engineering practices, tooling, and processes What they’re looking for: 5+ years’ experience building enterprise SaaS products (ideally in cybersecurity or data-heavy environments) Strong backend development with TypeScript, NestJS, Sequelize ORM, GraphQL, REST APIs Frontend expertise ...

they’re looking for a Senior Full Stack Engineer to join their Client Facing Applications (CFA) team, where you’ll help shape the customer experience for some of the world’s largest enterprises. What you’ll be doing: Designing and developing enterprise-grade SaaS features across backend … designers, and engineers to deliver seamless client experiences Driving continuous improvements in engineering practices, tooling, and processes What they’re looking for: 5+ years’ experience building enterprise SaaS products (ideally in cybersecurity or data-heavy environments) Strong backend development with TypeScript, NestJS, Sequelize ORM, GraphQL, REST APIs Frontend expertise ...

potential for extension) We are seeking an organised and detail-oriented Ecommerce Assistant Intern to join our dynamic team. This role offers hands-on experience across site optimisation, digital merchandising, and content management. You will support day-to-day site operations, help execute new campaigns, products, and promotions … ensure a seamless customer experience across all digital touchpoints. Day-to-day of the role: Support overall site adjustments including PDP updates, content refreshes, banners, copy changes, and the creation of new pages such as editorials, landing pages, collection pages, and PLPs. Conduct daily website audits to ensure ...