the role: This position will suit a candidate with a keen interest in information technology and a strong desire to deliver excellent customer service. Working closely with the wider IT team, you will provide technical support, solve basic user problems and answer queries relating to laptops, peripherals, mobile devices, office software, email and IM/voice/video … communications etc. As the first point of contact for technical support, you will demonstrate strong communication and problem-solving skills and will be able to effectively manage your time to deliver on competing priorities. Responsibilities: Assist with laptop and mobile device setup, imaging, and installation as needed. Install software applications and apply updates. Review, prioritise, and respond to Service … Desk tickets using defined recording practices. Assist colleagues with administration, troubleshooting and security functions in all areas of IT. Perform other IT-related duties as directed by the Head or Service Delivery or Group IT Director. Set up and maintain active directory-user accounts and security groups. Support with Change Management. Help maintain and adjust as needed More ❯
A global multi-strategy hedge fund is expanding its trade floor support team in London. This is an office-based role, where you’ll support portfolio managers, traders, and executives. You’ll report into the Head of Trade Floor Support, who has more than 20 years of buy-side experience and built the team from the ground … up. Responsibilities: Support desktops, virtual desktops (VDIs), mobiles, video conferencing, and market data platforms. Troubleshoot and resolve issues across Windows, macOS, Microsoft 365, VMware, Citrix, and Bloomberg. Provide VIP support to front-office and senior stakeholders. Automate workflows with PowerShell, Splunk, and Power Automate. Occasional travel to support global offices and infrastructure build-outs. Requirements: Buy-side … experience in a desktop/trade floor support role. Experience providing VIP support. Confidence with Microsoft and Apple platforms, VMware, Citrix, Intune, Jamf, and Azure. Experience with Bloomberg, Refinitiv, or other market data/trading applications. Scripting/automation skills (PowerShell, Splunk, or similar). Calm under pressure, with a professional approach. Why join: Grow your career at a More ❯
Desktop Support Engineer – Trading Floor 4 Month Contract | Inside IR35 | Immediate Start | London | On-site (5 days per week) We’re looking for an experienced Desktop Support Engineer to join a busy financial services environment , providing hands-on end-user support within a fast-paced trading floor setting. This role sits right at the heart of the … assisting users face-to-face, resolving walk-up issues, and supporting VIPs and traders in a high-pressure environment. What You’ll Be Doing Providing day-to-day BAU support through floorwalking and desk-side assistance. Troubleshooting hardware and software issues across laptops, desktops, and mobile devices. Building and configuring laptops using SCCM and Intune, ensuring accurate role-based … setups. Offering front and back office support, including Tech Bar (walk-up) assistance. Supporting Windows 10, Microsoft 365 , and related applications. Administering Active Directory , Group Policy, and user account management. Providing 1st line support for trading applications , including Bloomberg and other market data tools. Handling mobile device setup, troubleshooting, and management. Offering remote support to users across More ❯
Japanese speaking IT Project Manager (Banking Operations Support) Ref: KM46893 A Japanese IT company is recruiting a Japanese speaking IT Project Manager to join their London office. You will be responsible for managing banking-related IT projects, coordinating with the Operations department, and supporting smooth project execution. This includes progress tracking, risk management, resource coordination … requirements support, and ensuring projects are delivered on schedule. The ideal candidate should have strong project management experience, proficiency in both Japanese and English, and the ability to coordinate effectively with multiple stakeholders across departments and international offices. ELIGIBLE APPLICANTS: (O) Eligible visa: Permanent residence, Spouse, Partner, (depends on experience: YMS, Graduate) (X) NOT eligible: Student visa, Requiring visa … sponsorship WORK TYPE: Office based VISA SUPPORT: Not available TYPE : Permanent WORKING HOURS : 9am–5pm, Monday to Friday SALARY : £40-60k depending on experience START : January 2026 or later LOCATION : London Main Responsibilities Monitor project schedules, progress, and resource allocation Support overall project execution, including risk management, issue resolution, and reporting Assist with requirements gathering, business process More ❯
Our client is a well-established and highly successful company delivering IT solutions, support and innovation to its customers for over 20 years. They deliver MS based technology to the heart of customers infrastructures and help secure, manage and operate effective and cohesive solutions for and on behalf of their clients. They have relationships with a number of … the key financial institutions, insurance companies and legal companies in the city of London and also deliver support services to a wide range of customers in commerce, local government and police and NHS services. They are currently looking for a strong Public Sector Account Manager ( Mix of existing accounts as well as winning new business) Reporting to the CRO More ❯
Our client is a well-established and highly successful company delivering IT solutions, support and innovation to its customers for over 20 years. They deliver MS based technology to the heart of customers infrastructures and help secure, manage and operate effective and cohesive solutions for and on behalf of their clients. They have relationships with a number of … the key financial institutions, insurance companies and legal companies in the city of London and also deliver support services to a wide range of customers in commerce, local government and police and NHS services. They are currently looking for a strong Public Sector Account Manager ( Mix of existing accounts as well as winning new business) Reporting to the CRO More ❯
Our client is a well-established and highly successful company delivering IT solutions, support and innovation to its customers for over 20 years. They deliver MS based technology to the heart of customers infrastructures and help secure, manage and operate effective and cohesive solutions for and on behalf of their clients. They have relationships with a number of … the key financial institutions, insurance companies and legal companies in the city of London and also deliver support services to a wide range of customers in commerce, local government and police and NHS services. They are currently looking for a strong Public Sector Account Manager ( Mix of existing accounts as well as winning new business) Reporting to the CRO More ❯
london (city of london), south east england, united kingdom
Progresso Search
Our client is a well-established and highly successful company delivering IT solutions, support and innovation to its customers for over 20 years. They deliver MS based technology to the heart of customers infrastructures and help secure, manage and operate effective and cohesive solutions for and on behalf of their clients. They have relationships with a number of … the key financial institutions, insurance companies and legal companies in the city of London and also deliver support services to a wide range of customers in commerce, local government and police and NHS services. They are currently looking for a strong Public Sector Account Manager ( Mix of existing accounts as well as winning new business) Reporting to the CRO More ❯
Overview Aatom Recruitment is currently seeking a Technical Support Officer to join a local authority on a 6-month contract , with the possibility of extension. This role is ideal for someone with a strong background in application support and a passion for delivering high-quality service to internal stakeholders. Key Responsibilities Provide collaborative support to service teams … assisting with system navigation and requirements. Diagnose and resolve technical issues, escalating complex cases when necessary. Design, build, and maintain dashboards to support data-driven decision-making. Configure and customise diagnostic tools and workflows to meet operational needs. Stay up to date with product updates, system changes, and industry best practices. Support onboarding and training by sharing technical … insights and guidance. Document support interactions and resolutions to aid knowledge sharing and continuous improvement. Deliver excellent customer service through clear, empathetic, and solution-focused communication, including floorwalking support. Collaborate with cross-functional teams to identify recurring issues and contribute to service enhancements. Essential Requirements Proven experience in application support. Knowledge or experience with Totalmobile is highly desirable. Strong More ❯
