76 to 97 of 97 IT Support Jobs in London

2nd Line IT Support Wembley - on-site only 3 month FTC 30,000- 35,000 (pro rata) Excellent opportunity for a 2nd Line Support Engineer to join a multinational organisation offering a Monday to Friday Support role, a friendly and welcoming team environment, and the chance to further develop your skillsets! In this role you will … respond to support requests via phone, email, and an internal ticketing system. You'll support hardware, software, and network issues, configure desktops, laptops, mobile devices, etc. You'll support with everything from password resets through to training teams on IT Systems. This is a fully office-based position, Monday to Friday, 9am-5pm. The ideal candidate … will be a 2nd Line Support Engineer with good communication skills. You'll have to familiar with Windows 10/11 environments, Windows 2016, 2019, and 2022 server environments, have general MS Office support skills. There's an ongoing Windows 11 deployment so experience with a similar project is useful. Other skills required include: SharePoint, understanding of TCP More ❯

2nd Line IT Support Wembley - on-site only 3 month FTC £30,000-£35,000 (pro rata) Excellent opportunity for a 2nd Line Support Engineer to join a multinational organisation offering a Monday to Friday Support role, a friendly and welcoming team environment, and the chance to further develop your skillsets! In this role you will … respond to support requests via phone, email, and an internal ticketing system. You'll support hardware, software, and network issues, configure desktops, laptops, mobile devices, etc. You'll support with everything from password resets through to training teams on IT Systems. This is a fully office-based position, Monday to Friday, 9am-5pm. The ideal candidate … will be a 2nd Line Support Engineer with good communication skills. You'll have to familiar with Windows 10/11 environments, Windows 2016, 2019, and 2022 server environments, have general MS Office support skills. There's an ongoing Windows 11 deployment so experience with a similar project is useful. Other skills required include: SharePoint, understanding of TCP More ❯

Overview The L1 Support Engineer serves as the first point of contact for users seeking technical assistance. They provide basic Aurora troubleshooting, resolving routine issues and escalating complex problems to other support teams. This is a hybrid role based in our London office. Responsibilities Respond to Help Desk (Service Desk and SNOW) tickets, calls, and chatbot in a … timely manner Diagnose and resolve common IT problems using established procedures and knowledge base articles Perform initial troubleshooting for: Hardware issues, software applications, operating system errors, and network connectivity problems and escalate appropriately Guide users through step-by-step solutions and provide basic training on various IT systems and applications Monitor IT infrastructure, including servers, networks, and … different SaaS applications and resources Responding to and resolving common user issues related to SaaS applications, such as login problems, application errors, or basic feature usage questions Providing initial support for Office 365 services (Email, OneDrive, Teams, SharePoint), including basic configuration and troubleshooting Escalate complex or unresolved issues to appropriate L2 or L3 support teams following established procedures More ❯

IT & Communications Support Technician Location: London (Hybrid - 1 day/week onsite minimum) Salary: £26k - £28k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT professional looking … to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working, one day a week in the London office, and occasional travel to … offices across the UK, so flexibility is key. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers and More ❯

About the role: Working to Head of ICT and as part of a small, collaborative team, your primary responsibility is to support the delivery of the organisation's ICT support services . This role is predominantly 1st and 2nd line support working hands-on and hands-off. It also includes desktop support, server support and general infrastructure. Project work from time to time might include server upgrades, cloud based digital transformation, WIFI, router and switch upgrades. Key responsibilities: Implement, and maintain IT infrastructure, including servers, storage, networks, and cloud services. Strong analytical and troubleshooting abilities, with a methodical approach to resolving complex issues. Ensure the availability, performance, and security of the IT … ensuring timely delivery and adherence to best practices, both in-house and with our MSP. Monitor and manage system performance, identifying and resolving issues proactively. Collaborate with other MSP IT teams to support business operations and projects. Develop and maintain infrastructure documentation, including diagrams and procedures. Implement and manage backup and disaster recovery solutions. Stay up to date More ❯

We are looking for a charismatic individual to join the team who will learn an elevated level of IT knowledge from our experienced team. This will involve handling tickets, liaising with clients and vendors, keeping ticket queues up to date and manageable. Role The role will be predominantly office based, working with the team, however, there will also be … troubleshooting and deployment DNS management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Potential full time position for the right … candidate after completion of the apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Monday to Friday 9am to 6pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Monday, 25th August 2025 Start Date Saturday, 30th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation More ❯

Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is … recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues … and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on More ❯

Enthuse customers and provide the best experience through top-tier hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Previous experience resolving problems while sitting with the user. Diagnostic and support capabilities using standard Windows-based applications and tools (such as M365, Win11, A.D, and SCCM). Experience … in OS, Apps, and Hardware installation and troubleshooting depending on project products. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. As part of a broader yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and printing issues. You will be … addition to a broad and varied day, there is an optional opportunity to participate in an on-call rota, with additional overtime and standby pay. Join Us Hemmersbach provides IT infrastructure services in over 190 countries with 50 subsidiaries. We serve leading companies in the IT industry. We go the extra mile-enthusing our customers and making the More ❯

1st Line IT Support Wimbledon/London based (Initially 2 days on site/3 days from home - then from April 2026 fully on-site) The candidate will provide these services to the end customer: End-user device support (Windows/Mac desktops/laptops) 160 users Printer and peripheral troubleshooting Network patching and basic networking fixes … client, winning awards for best places to work Their new office being redesigned Fantastic opportunity to start from the ground up with this client, and ultimately running their entire IT operation Fully supported by our 2nd and 3rd Line team Training and certification programme For more information please apply asap Edward Mann acts as an employment business for temporary More ❯

IT Support Engineer (1st to 3rd line) London based The candidate will provide these services to the end customer: End-user device support (Windows/Mac desktops/laptops) Printer and peripheral troubleshooting Network patching and basic networking fixes Software installation and basic troubleshooting New user setup, movers and leaver offboarding Asset Management Ticket triage and escalation … 1st and 2nd line support Candidates will need to have: Strong field experience Familiarity with ticketing systems (Halo PSA, Autotask, Service Now etc). Familiarity with RMM tools like (Datto RMM, Ninja RMM etc) Has strong communication skills Work well under pressure For more information please apply asap Gigabit Group acts as an employment business for temporary positions and More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a … Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a … Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce More ❯

Fully remote helpdesk technical support position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for ‘IT’ and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … in 3D printing? Great customer skills? If so, I’d love to hear from you! Contrary to the above, this is not a ‘hands-on’ role; it is a fully remote (you can work from home), helpdesk/‘service desk’ position providing support to clients who are using my customer’s systems – advanced 2D and 3D imaging devices … together with an element of IT support surrounding these networked machines. It’s a permanent career opportunity – a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 – 17:00hrs. More ❯

Based in Central London and founded in 1833, this group of companies is looking for a Support Engineer to join their Support Team. The client They have a strong emphasis on sustainability, people development, and performance. You will be supporting 150 employees and assisting in training an apprentice within your team. What will you be doing? This is … a fairly standard Support role. You will deliver IT inductions to new employees, collaborate with third parties, and proactively manage onsite systems. Documentation is currently being developed, so there will be opportunities to contribute. Your daily tasks will include handling support tickets via Teamworks and Freshdesk, with an aim to unify these systems. Occasional travel to their … with these technologies is essential. Experience with Azure specifically will be a significant plus. You should have worked with third-party vendors for services such as VoIP and mobile support, and ideally have familiarity with ticketing systems, though this is not mandatory. Effective stakeholder communication skills are important due to the collaborative nature of the role. All systems are More ❯

Fully remote helpdesk technical support position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … in 3D printing? Great customer skills? If so, Id love to hear from you! Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk/service desk position providing support to clients who are using my customers systems advanced 2D and 3D imaging devices , together with … an element of IT support surrounding these networked machines. Its a permanent career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 17:00hrs. They have a great More ❯

Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and 3rd … line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS Technical Support role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention to detail Exceptional … Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an experienced Technical Support Analyst looking to join an established and reputable client, get in touch for further details ASAP More ❯

As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance. You will provide an interface with both RnD employees and customers to efficiently assess and analyse IT related issues and resolve or escalate as necessary. Role Customer support: Respond to client inquiries via phone … and in-person, providing timely and effective solutions, ensuring customer satisfaction Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems to senior technicians Documentation: Accurately log all support requests and resolutions in the helpdesk system Installation and configuration: Assist with the setup and configuration of new IT equipment and software Maintenance: Perform routine maintenance and updates … on IT systems and equipment Training: Participate in regular training sessions and complete coursework as part of your apprenticeship program Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft More ❯

Endeavour Recruitment has an exciting opportunity for an experienced Support Engineer with Telecoms knowledge to join our leading client in Wembley. Candidates should have a minimum of 3 years' experience as a Support Engineer. Attractive salary of up to £25K. Our Client is in the financial sector and manufacturing industry. For the Support Engineer role, the successful More ❯

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near to … Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You … time management skills Hold a Driving licence with own transport This is a great opportunity to join an award-winning Microsoft partner and take the next stage in your IT career. Salary on offer ranges from £27,000 to £34,000 dependent on experience plus pension with 25 days holiday. More ❯

and success. • Serves as Field Engineer for large, complex clients and across the range of company products and services. • Performs server and storage break and fix. • Performs VIP deskside support activities. • Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices. • Leverages advanced understanding of hardware, software and … Responsibility and DEI (Diversity, Equity, and Inclusion) standards are especially important to us and go far beyond the usual! Associate Impact Groups are formed voluntarily to further develop and support our DEI standards internally. Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you More ❯

RnD specialises in managed IT services, cloud hosting, security solutions, connectivity and technical consulting based in London & Bristol. Overview: As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance. You will provide an interface with both RnD employees and customers to efficiently assess and analyse … IT related issues and resolve or escalate as necessary.This role is designed to give you hands-on experience while you study towards your IT qualifications one day a week. A quality customer focused approach is essential to ensure all calls are actioned promptly with regular and timely feedback given. Responsibilities: Customer support: Respond to client inquiries via … and in-person, providing timely and effective solutions, ensuring customer satisfaction Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems to senior technicians Documentation: Accurately log all support requests and resolutions in the helpdesk system Installation and configuration: Assist with the setup and configuration of new IT equipment and software Maintenance: Perform routine maintenance and updates More ❯

Golfbreaks Ltd and Kaplan. You will be gaining valuable workplace experience including dealing with systems and data, processes and installations whilst working towards the qualification. Role Job duties include: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation … System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades … as required to support user needs and system performance Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and More ❯