176 to 200 of 396 ITIL Jobs in London

workflows and tools (e.g. JIRA, Confluences, github, scrum, etc...) Familiarly with scaling, monitoring, and general production challenges of real time (banking) systems. Familiarity with financial services infrastructure & processes (e.g ITIL) and related systems in an SRE or Dev/Ops capacity Familiarity with AWS Cloud Infrastructure & Processes Familiarity with Release management processes and SDLC using agile methodologies and best practices. More ❯

IT Operations within a hospitality or multi-site retail environment (hospitality strongly preferred). Experience in proactively managing multi-vendor environments, particularly Vista, Oracle, and Fourth. Strong understanding of ITIL processes (Incident, Problem, Change, and Service Level Management). Excellent stakeholder engagement skills with a collaborative, delivery-focused approach. Comfortable working independently, managing priorities, and driving outcomes autonomously. Calm under More ❯

IT Operations within a hospitality or multi-site retail environment (hospitality strongly preferred). Experience in proactively managing multi-vendor environments, particularly Vista, Oracle, and Fourth. Strong understanding of ITIL processes (Incident, Problem, Change, and Service Level Management). Excellent stakeholder engagement skills with a collaborative, delivery-focused approach. Comfortable working independently, managing priorities, and driving outcomes autonomously. Calm under More ❯

skills & Responsibilities Proven experience in a similar role within the London Insurance Market Strong understanding of cloud-based applications and insurance platforms Familiarity with SQL, Azure DevOps, ServiceNow, and ITIL frameworks Experience managing hybrid teams and working with offshore partners Excellent stakeholder engagement and communication skills If this role sounds of interest and you would like to know more do More ❯

analysis What we’re looking for: Strong customer focus and communication skills Experience with Service Desk tools (e.g., Jira Service Desk) SQL or database scripting skills (preferred) Knowledge of ITIL framework and support processes Detail-oriented, proactive, and able to manage multiple priorities Experience in the insurance or Lloyd’s market (advantageous but not essential) Why join us? You’ll More ❯

analysis What we’re looking for: Strong customer focus and communication skills Experience with Service Desk tools (e.g., Jira Service Desk) SQL or database scripting skills (preferred) Knowledge of ITIL framework and support processes Detail-oriented, proactive, and able to manage multiple priorities Experience in the insurance or Lloyd’s market (advantageous but not essential) Why join us? You’ll More ❯

of the sales and marketing industry Sports & Media experience preferred Qualifications Mandatory Educated to a degree level At least 5 years of experience in similar roles Desirable Understanding of ITIL processes Skills & Attributes Mandatory Strong business acumen Experience with a range of enterprise technologies, ideally including experience with Salesforce platform based applications and SAP Excellent understanding of SDLC Working experience More ❯

of the sales and marketing industry Sports & Media experience preferred Qualifications Mandatory Educated to a degree level At least 5 years of experience in similar roles Desirable Understanding of ITIL processes Skills & Attributes Mandatory Strong business acumen Experience with a range of enterprise technologies, ideally including experience with Salesforce platform based applications and SAP Excellent understanding of SDLC Working experience More ❯

managing the entire revenue collection system, aiming to maximise the clients revenue and minimise risks. Ideally you will have public transport experience Required Skills & Qualifications: Foundation knowledge of the ITIL V4 framework. Overview knowledge of Enterprise IT Systems and architecture. Strong practical overview working knowledge of technology and systems such as MS Azure, Windows Server, Redhat Linux (deep-dive technical More ❯

and enthusiasm for learning Bonus Points Familiarity with Microsoft 365, Google Workspace, or other cloud systems Experience using MDM tools like Intune or JumpCloud Relevant IT certifications (CompTIA A+, ITIL, Microsoft, etc.) If you’re eager to grow your career in a forward-thinking macOS and Windows IT environment where no two days are the same— we’d love to More ❯

performance. A full job description is available upon request What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯

of collaboration and innovation. Excellent communication, interpersonal, and presentation skills. The ability to articulate complex technical concepts to both technical and non-technical audiences is crucial. Relevant certifications (e.g., ITIL, AWS Certified Solutions Architect, Azure Solutions Architect Expert) are highly desirable. BENEFITS: Competitive base salary Performance bonus Comprehensive benefits package Hybrid working model Career development opportunities The successful candidate will More ❯

of collaboration and innovation. Excellent communication, interpersonal, and presentation skills. The ability to articulate complex technical concepts to both technical and non-technical audiences is crucial. Relevant certifications (e.g., ITIL, AWS Certified Solutions Architect, Azure Solutions Architect Expert) are highly desirable. BENEFITS: Competitive base salary Performance bonus Comprehensive benefits package Hybrid working model Career development opportunities The successful candidate will More ❯

such as Build vs Buy, On-premise vs Cloud, In-house vs Outsourced Development, and Intra-group vs Local Service Delivery. Familiarity with technology standards and frameworks such as ITIL, COBIT, and NIST, and working knowledge of relevant regulatory expectations. Excellent written and verbal communication skills, with the ability to articulate risk topics clearly to both technical and non-technical More ❯

such as Build vs Buy, On-premise vs Cloud, In-house vs Outsourced Development, and Intra-group vs Local Service Delivery. Familiarity with technology standards and frameworks such as ITIL, COBIT, and NIST, and working knowledge of relevant regulatory expectations. Excellent written and verbal communication skills, with the ability to articulate risk topics clearly to both technical and non-technical More ❯

to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years of experience, with progressive and sustained increase in knowledge and responsibility, within a law firm In-depth technical background and experience with current Windows Operating Systems, Microsoft Office More ❯

drive continual service improvement initiatives Act as the primary IT business partner for service delivery into the organisation You’ll bring: 10+ years in IT Service Management, with strong ITIL and vendor management experience Proven record managing outsourced partners/SIAM models Strong commercial and contract management background Excellent stakeholder communication and influencing skills A proactive, improvement-focused mindset Please More ❯

with highly reliable systems Experience in modern development methodologies and languages Proficiency in implementing and managing observability tools Knowledge of automation tools and methodologies Strong understanding and application of ITIL processes Excellent oral, written and presentation skills Strong stakeholder management and influencing skills Proactive attitude towards learning and adapting to new technologies and industry best practices Ability to work autonomously More ❯

will easily be able to concentrate on matters most. You’ll have outstanding communication skills & have conviction in what you're doing helping others understand the vision. Desirable Certifications: ITIL 4 Managing Professional or Leader Service Integration and Management (SIAM) Foundation or Professional COBIT 2019, ISO 20000 Certified Information Systems Security Professional (CISSP) Certified Change Management Professional (CCMP) or Prosci More ❯

will easily be able to concentrate on matters most. You’ll have outstanding communication skills & have conviction in what you're doing helping others understand the vision. Desirable Certifications: ITIL 4 Managing Professional or Leader Service Integration and Management (SIAM) Foundation or Professional COBIT 2019, ISO 20000 Certified Information Systems Security Professional (CISSP) Certified Change Management Professional (CCMP) or Prosci More ❯

development environments (robotics, IoT, AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core More ❯

development environments (robotics, IoT, AI, or other R&D-heavy contexts). Hands-on experience effecting tangible/measurable operational efficiencies through the deployment of AI solutions Knowledge of ITIL or other IT service management frameworks, particularly incident/change management. Exposure to compliance frameworks such as ISO 27001, SOC2, or NIST. Prior experience scaling IT teams from small core More ❯

and satisfaction. Communicate service performance, risks, and improvement plans to stakeholders regularly. Process Improvement & Governance Drive continuous improvement initiatives to enhance support processes, tools, and documentation. Ensure compliance with ITIL practices and internal governance standards. Ensure staff understand and apply all policies and procedures, keeping up to date with all internal compliance courses. Monitoring & Reporting Monitor application performance and support More ❯

and satisfaction. Communicate service performance, risks, and improvement plans to stakeholders regularly. Process Improvement & Governance Drive continuous improvement initiatives to enhance support processes, tools, and documentation. Ensure compliance with ITIL practices and internal governance standards. Ensure staff understand and apply all policies and procedures, keeping up to date with all internal compliance courses. Monitoring & Reporting Monitor application performance and support More ❯

delivering exceptional service across complex insurance systems. You’ll oversee the day-to-day support of policy administration and Salesforce-based platforms , ensuring reliability, performance, and continual improvement. Strong ITIL knowledge and hands-on experience with ServiceNow (or similar ITSM tools) will be key to success in this position, along with the ability to communicate effectively across business and technology More ❯