1 to 25 of 208 Incident Management Jobs in London

talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Head of Security Incident Management is responsible for leading and maturing WPP's global Security Incident Management capability, providing strategic, operational, and technical leadership across … entire incident response lifecycle. Reporting directly to the Director of Operational Security, this role owns the Security Incident Management function, including Security Incident Management Leads, Senior Security Incident Responders, and Security Incident Responders. The position ensures that security incidents are managed consistently, effectively ...

Senior Security Incident Manager Location London Business Area Legal, Compliance, and Risk Ref # 10054594 Description & Requirements Senior Security Incident Manager (EMEA - London OR Dublin)We Protect Bloomberg. The Bloomberg Security Incident Management (Sec IM) team provides consistent coordination and management of information security incidents … ensuring responses are efficient and comprehensive. The team also plays a key role in identifying methods to improve upon similar scenarios. Key partners include incident responders, threat intelligence, legal, vulnerability analysts, security program leads, and many other teams within the company. What is the role? A successful candidate will ...

DNA. Invest in us and we'll invest in you!. Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures … ASPIRE Global Service Centre. This role is pivotal in ensuring compliance during both service transition and operational BAU, whilst driving continuous improvement associated with incident and request management, major incident management, problem management, knowledge management, quality management and change management. Key Responsibilities: Oversee ...

reliability, resilience and operational performance of large-scale platforms within a regulated environment. This role combines hands-on engineering with technical leadership, production incident management, automation and reliability engineering. You will drive improvements across platform operations, embed reliability throughout the software development lifecycle and apply agentic … incident, problem, change and risk management. Key Responsibilities Take ownership of technical outcomes, drive engineering quality, mentor colleagues and share expertise across teams. Collaborate with product, platform, operations and security teams to embed reliability into the software development lifecycle. Define and track KPIs for reliability, performance and operational efficiency. ...

better user experience. Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems. The opportunityThe Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident response … cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must ...

focusing on a better user experience.Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems. The opportunityThe Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident … cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must ...

looking for an experienced security leader to join the CloudOps team. As a security leader, you will own building and managing a team of incident managers and technical leaders, fostering a strong team culture. You and your team will be expected to drive engineering teams to take the right … mitigate risks. We're looking for a leader that's highly passionate about the potential of cloud computing and building a high performing incident management team, working closely with our incident responders. Ideally you have a track record of delivering high quality technology products and services ...

banking powered by modern technology. Job PurposeThe Cyber Operations & 3rd-Party Security Manager is responsible for the Bank's cyber security operations, threat detection, incident response, vulnerability management and 3rd-party cyber risk management capabilities. The role ensures that cyber threats, vulnerabilities, supplier risks and security events … confidentiality, integrity and availability of the Bank's information assets and services. The role leads the operational execution of the Bank's Cyber Incident Response Plan (CIRP), manages relationships with security service providers, and provides oversight of cyber risks arising from suppliers, outsourced services and 3rd parties. To place ...

week We are looking for an experienced Cyber Security Engineer SME to join a growing cyber security team, taking ownership of the operational management, engineering and lifecycle maintenance of a broad range of enterprise security tools. This is a hands-on engineering role suited to someone with strong cyber … ongoing evolution of the organisation's cyber security capabilities. Key ResponsibilitiesCyber Security Tooling: Manage the day-to-day operation, maintenance, configuration and lifecycle management of multiple enterprise cyber security platforms. Red Team & Forensics: Support the operation and maintenance of red team tools, digital forensic solutions, EDR platforms, threat monitoring ...

week We are looking for an experienced Cyber Security Engineer SME to join a growing cyber security team, taking ownership of the operational management, engineering and lifecycle maintenance of a broad range of enterprise security tools. This is a hands-on engineering role suited to someone with strong cyber … ongoing evolution of the organisation's cyber security capabilities. Key Responsibilities Cyber Security Tooling: Manage the day-to-day operation, maintenance, configuration and lifecycle management of multiple enterprise cyber security platforms. Red Team & Forensics: Support the operation and maintenance of red team tools, digital forensic solutions, EDR platforms, threat ...

Your roleThe Incident & Reliability Coordinator acts as the link between operations and regional and global teams, enabling operations to focus on incident resolution. This role ensures clear communication and adherence to KPIs such as response time, resolution, and report delivery by the local teams. What you'll doIncident … Problem ManagementThe Incident Reliability Coordinator ensures that every site within the appointed Subregion executes incident and problem management consistently, accurately, and within SLA. Responsibilities include: Ensure all incidents are managed in accordance with the Global Incident Management Process, with no deviation in structure, communication ...

looking for support from an exrternal consultant to help implement and configure. Experience Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests, SLM & Virtual Agent. Experience with ...

security processes into supplier guidance and ensure incoming providers understand their security, governance, reporting and assurance obligations. You will work closely with Security Assurance, Incident Management, Vulnerability Management and Service Management teams to identify gaps, coordinate supplier readiness and ensure processes are consistently adopted. This … CONSULTANT ESSENTIAL SKILLS Experience within cyber security governance, GRC or security process roles Experience working within SIAM or multi-supplier environments Strong knowledge of Incident Management, Vulnerability Management and Security Assurance Experience supporting audit, compliance and assurance activities Strong stakeholder management and supplier coordination skills Experience ...

multiple concurrent activities, ensure priorities are clear, and mobilise the right people and resources when major incidents arise. This is not a traditional project management position. We're looking for someone who can take ownership, make decisions under pressure and keep people focused and organised when the stakes … challenging, bringing clarity to uncertainty and ensuring teams remain focused on the right outcomes. You'll ideally bring: Proven experience in operational leadership, crisis management, incident coordination or running a complex technical or security-focused function. Strong organisational and resource management skills, with the ability to oversee ...

will be responsible for supporting enterprise data centre operations, remote office infrastructure, physical server platforms, structured cabling, power and cooling coordination, asset lifecycle management, and infrastructure resiliency. This is a unique opportunity to join a growing Infrastructure Engineering team responsible for maintaining highly available, secure, and scalable technology platforms … teams, and external vendors for data center activities. Maintain accurate rack elevations, cabling documentation, power mappings, asset inventory, and operational records. Support hardware lifecycle management, including procurement coordination, deployment, refresh, warranty tracking, maintenance, and retirement. Perform hardware troubleshooting for physical servers, rack-mounted devices, PDUs, cabling, and connectivity issues. ...

TitleService Desk Capability and Incident ManagerJob DescriptionThe Service Desk Capability and Incident Manager is responsible for the continuous development and optimization of the Global Support Center (GSC) within the Airports domain. The role drives capability management, service and process improvements, tooling enhancements, and operational excellence across … support organization. In addition, the position serves as the designated Major Incident Manager for critical customer-impacting events, ensuring effective coordination, communication, and service restoration during disruptions to airport operations. The role acts as a key link between Global Support Center operations, Service Delivery Managers, Experts, Product Development ...

traditional relationship and service-led banking powered by modern technology. Job PurposeSupport the Bank's operational cyber security capability through cyber security monitoring, incident response coordination, vulnerability management, supplier assurance and operational reporting activities. To place the interests of customers at the centre of all activities … threat monitoring providers. Coordinate cyber security alerts, incidents and escalations, ensuring actions, decisions and outcomes are appropriately recorded and tracked. Act as Incident Coordinator during cyber security incidents, supporting incident management, communications, action tracking and post-incident activities. Maintain incident, vulnerability, threat intelligence and operational ...

data, analytics and business teams.The role works heavily in conjunction with Burberry’s operational support partner, who is responsible for 24/7 operational management and routine “keep the lights on” activity. The Data Platform Engineer provides Burberry-side technical ownership, assurance and escalation support, ensuring the partner … security controls, monitoring, change activity and operational documentation are robust, supportable and aligned to Burberry technology standards.• Works with the operational support partner on incident, problem, change, release, security fix and service management activity, recognising that updates and platform lifecycle activity are managed within the constraints of SaaS ...

strong background within a recognised consultancy or professional services firm is therefore important. The role You will: Lead complex operational resilience and crisis management engagements across Financial Services Advise senior executives and boards on resilience strategy, regulation and investment Design and deliver large-scale resilience transformation programmes Lead scenario … testing, simulations and crisis exercises Assess technology, cloud, third-party and operational resilience Support clients with crisis and incident management frameworks Manage engagement scope, budgets, contracts, delivery risk and project teams Build trusted relationships across a portfolio of major Financial Services clients Identify opportunities to expand accounts ...

group in the Higher Education (HE) sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across … APIs and integration best practices.Experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines.Good understanding of ITIL processes and practices.Understanding of key service management processes such as incident management, problem management, change management, release management, and service level management.Understanding and practical application ...

global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Profile Summary We are seeking an experienced PAM (Privileged Access Management) Engineer to join our Cyber Security team. The role will focus on the development, operating and continuously improving PAM capabilities across a Mizuho entities. … successful candidate will provide hands-on technical ownership of privileged access controls, account onboarding, credential management, session monitoring, automation and platform resilience, while working closely with infrastructure, identity, application, database, audit and security teams. Duties and Responsibilities Develop, administer and support the Privileged Access Management platform. Manage ...

over 40 countries around the world, enabling us to deliver a unique global perspective across four market-leading business divisions – Global Advisory, Wealth Management, Asset Management and Five Arrows. As a family-controlled business built on relationships, we place a huge emphasis on our people and finding … ensure we and our clients benefit from the value of difference. Overview of RoleResponsibilities In collaboration with the IT outsourcer: Support the ongoing management of Microsoft 365 collaboration, messaging and unified communications services across Rothschild & Co sites globally. Provide senior-level operational support and technical input across Exchange ...

Omnibus (NOI) to Dynatrace SaaS, driving adoption of modern monitoring standards throughout the organisation. Collaborate closely with infrastructure, application support, engineering, cloud, and service management teams to enhance service reliability, performance analysis, and operational reporting while supporting incident management activities. What you'll do: As Vice President … automation will drive efficiency improvements throughout the organisation. Administer and manage the Dynatrace SaaS platform including configuration, tenant administration, access controls, user roles, management zones, monitoring policies, and data retention settings. Maintain monitoring standards by developing tagging strategies, naming conventions, governance frameworks and ensuring effective observability across all technology ...

WORK WITHYou'll join Bain's Technology Solutions Group (TSG) and work closely with teams across Global Technology Operations, Product Engineering, Service Management, Security Operations, and other technology functions around the world. You'll lead a globally distributed Tier 2 Operations capability spanning infrastructure, digital workplace, and cloud operations. … also lead our Vulnerability and Patch Management Centre of Excellence, partnering across technology and security teams to strengthen service reliability, operational consistency, vulnerability remediation, and readiness across our global technology environment. WHERE YOU'LL FIT WITHIN THE TEAMAs IT Operations Director, you'll lead the day-to-day operations ...

They are also looking to acquire new businesses and smooth out a set of disparate systems.The IT Project Manager will take responsibility for the management of IT projects. This will include meeting project commitments, including communications with sponsors and stakeholders. The IT Project Manager will also take responsibility … agile activities, and support the teams as a coach in project delivery methodology·Help the software engineering team to implement a strong release management function·Provide day-to-day coordination and quality assurance for initiatives and tasks in the software engineering team.·Help the team coordinate the incident ...