151 to 175 of 258 Incident Management Jobs in London

in cybersecurity. Work with the latest, cutting-edge technology. You will be part of a 24/7 SOC team involved in high-level Incident Response, proactive threat hunting, and developing detection and use-case capabilities. You'll work alongside the engineering team to optimize tuning opportunities. Candidates MUST … Cybersecurity qualifications, certifications, or degrees e.g., CySA+, CompTIA SEC+, or similar experience. Microsoft SC-200 certifications are desirable. Strong knowledge of threat actor methodologies, incident response, and forensic investigations. This company has a clear vision, excellent leadership, and top tech talent. They offer impressive clients, flexible working, and a … supportive environment. Responsibilities: Lead escalated Cyber Incident Management, including Major Incidents and analysis for ongoing investigations. Conduct proactive threat hunts, RCAs, and develop detection capabilities. Monitor and investigate security alerts from SIEM platforms like MS Sentinel, AlienVault, or Splunk. Respond to security alerts, incidents, and requests, managing threats More ❯

particularly in regard to basic firewall configs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure implementation and ongoing management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Maintain … and configuration records for infrastructure and software Support software licensing and upgrades Support data privacy and security audits Requirements: Strong knowledge of Azure infrastructure management Strong LAN and WiFi network understanding (ability to configure/troubleshoot to a reasonable level and manage). While absolutely not a requirement, a More ❯

viable plans for delivering industry leading solutions on top of standard services and delivering in life support of GTT Enterprise customers. GTT’s Technical Management offering is a consultative, value-add professional services that provides a tailored experience to their client base. As a Technical Manager you will own … solution, understand the wider context of the solution with the customer and how it aligns with their business, bringing a holistic ITIL based Service Management structure to some of GTT’s most important Managed Customers. At any one time you will work on multiple client accounts and must have … excellence, agility, ownership, and responsibility. Becoming an invaluable partner to the client. Monitor industry networking updates, technologies, and best practices to improve overall network management and to remain informed of new technical developments and trends in the industry. Own the customer solution lifecycle from initial customer order onwards, highlighting More ❯

continuous. “People first” culture The Latest, cutting-edge technology You will join a 24/7 SOC team, involved in the highest level of Incident Response activities, proactive threat hunting and development of detection and use-case capabilities. You’ll be working alongside the engineering team to help find … or similar experience. Microsoft SC-200 Certs are desirable. Excellent communication skills A strong knowledge of sophisticated threat actor methodologies, along with experience in incident response and forensic investigations. This business has a clear picture of where they want to be, have the right individuals steering the ship and … exceptional tech talent leading the way. Impressive customers, flexible working and a company who truly care. Responsibilities: Leading escalated Cyber Incident Management, including Major Incidents and 2nd/3rd line analysis for ongoing investigations. Carrying out proactive threat hunts, RCAs, creation of detection capabilities Monitor/hunt security More ❯

include and not limited to a variety of areas of focus including the execution of Consumer Duty outcome monitoring, FOS reporting, assist in the management of APUK's operational resilience framework, business continuity plan, board of director decks, MIC meetings, and assisting the team in the preparation of required … execution of daily regulated 'BAU' activities. A Typical Day: Operational Oversight Coordinate and manage the execution of APUK's regulatory obligations, including Operational Resilience, Incident Management, and Consumer Duty Perform horizon scanning for forthcoming regulations, supervisory guidelines, or industry initiatives which impact APUK Analyze of company roadmap and … of APUK's operational monitoring as it relates to risk, outsourcing, and regulatory compliance Prepare input & present at APUK governance and oversight forums (including Management Internal Controls and Board of Directors) Communications Oversee the processing of incoming regulatory communications, support escalations & legal correspondences Manage communications with key stakeholder groups More ❯

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As … flow across the trading platform Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages Incident management: create and send reports following established process Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams Support More ❯

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As … flow across the trading platform Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages Incident management: create and send reports following established process Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams Support More ❯

Expertise Experience in Operations: You have experience managing production systems, responding to incidents, and implementing best practices. You are familiar with monitoring, logging, and incident management and have hands-on experience with deployment, configuration, and troubleshooting in live production systems. Experience with Messaging Systems: You have experience with … major cloud platforms such as AWS, Azure, or GCP is highly desirable. Advanced Linux Administration Skills: Familiarity with Linux system administration tasks, including package management, service configuration, performance monitoring, and basic scripting, is a significant advantage. Containerization Technologies: Experience with containerization technologies such as Docker and Kubernetes is a More ❯

operational problem resolution for customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance More ❯

you'll help set strategic direction and foster a collaborative environment that prioritises engineering excellence and business impact. Key responsibilities Team Leadership and People Management Lead, manage, mentor, and develop 3-5 teams of engineers, supporting both individual growth and team effectiveness Set clear objectives for individuals and teams … guidelines, technical assessments, and shared candidate pipelines Oversee the full operational lifecycle of your teams' products and services, ensuring reliability, robust monitoring, and effective incident response Strategic Direction and Delivery Collaborate with other leaders to define and deliver on long-term team and business goals Set direction and scope … and feedback. Strong track record of delivering technical initiatives that support strategic business outcomes Deep understanding of the software development lifecycle, operational excellence, and incident management practices Experience navigating competing priorities and keeping teams focused and aligned Expertise in managing end-to-end delivery processes and improving team More ❯

organization Implement robust observability metrics, logs, and traces using our observability tools Guide the team in building automated, self-healing systems Own and evolve incident response processes, including on-call practices and post-mortem culture Mentor engineers on reliability, operational readiness, and scalable infrastructure best practices Drive Infrastructure as … GitOps workflows Strong background in observability: metrics, visualization, logging, tracing Understanding of automation, CI/CD pipelines, deployment automation, and release strategies Experience with incident management, disaster recovery, root cause analysis, and post-incident reviews Additional Benefits: Hybrid working: 1+ days a week in London office Wellbeing More ❯

new operational processes related to our activities, ensuring they are robust, compliant, and built for hyper-scalability while maintaining a positive customer experience. Leading incident responses for payment disruptions, driving them to a swift and effective close, and developing, implementing strategies to prevent recurrence. Developing, maintaining comprehensive documentation for … operational plans and execution. Experience in designing and implementing new operational processes, ideally within a fintech environment and with consistent changes. Solid understanding of incident management principles and best practices, specifically within a real-time payments context. Excellent data analysis skills with the ability to interpret complex payment … data, draw meaningful conclusions, and make data-driven decisions. Exceptional organizational, problem-solving, and decision-making skills. Strong communication, interpersonal, and stakeholder management skills. Ability to work independently and collaboratively in a fast-paced environment. Very strong knowledge of Excel/Gsheets and SQL. More ❯

troubleshooting, and maintenance. Strong customer service skills with a positive attitude. Experience with Azure, Intune, and Active Directory (beneficial). Basic understanding of network management (routing, switching, VLANs, DNS, DHCP, Wireless LAN/WAN). Familiarity with ServiceNow for incident management and service requests. Key Responsibilities: Provide More ❯

engineering team, you'll help ensure the smooth running, security, and advancement of the network landscape. You will: Support day-to-day operations and incident management across a hybrid cloud network Deliver technical input into IT and business change projects Troubleshoot and resolve complex network and firewall issues … Awareness of ITIL practices Certifications such as CCNA, CCNP, or AZ-700 are advantageous but not essential Why Apply: Work in a stable, low-incident environment with a clear roadmap for improvement Hybrid working (1–2 days on-site) with flexible arrangements Gain exposure to modern technologies and automation More ❯

both clients and the team Managing activities and providing technical guidance on CI/CD solutions Maintaining environment stability for business continuity Assisting with incident management and capture Engaging and supporting development and test teams with DevOps workload Procuring new software/tools to increase efficiency within the … to be continually moving forward Supporting the Information Security Manager to ensure that policies are developed and implemented to support the ISO27001 Information Security Management System What's in your toolbox Jaw-dropping ability to engineer and craft complex solutions using a variety of technologies Impeccable confidence with coaching … and mentoring other team members Enviable experience with building and leading technical teams Cracking management and communication skills, especially when it comes to consulting with clients and team members Impressive ability to design and implement secure coding standards Never-ending knowledge and experience with Git, GitLab, CI/CD More ❯

language Excellent organizational skills and ability to troubleshoot remotely At least 3 years of experience in an IT support organization Strong understanding of ITIL incident management, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer More ❯

language Excellent organizational skills and ability to troubleshoot remotely At least 3 years of experience in an IT support organization Strong understanding of ITIL incident management, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer More ❯

automate, publish and communicate deployment patterns for migration. Support engineering teams in optimizing the migration path. Escalation point for engineering teams in troubleshooting and incident management. Driving the adoption of automation in the platform, using common methods with other platforms. Documentation of deployed systems, scripts and other working practices More ❯

m/f/d) to oversee and optimise our UK card issuing and payment operations. This role is focused on project execution, stakeholder management, and regulatory compliance , ensuring efficient and compliant payment operations in the UK market. You will work closely with banking partners, card networks, regulators, and … payment processors , ensuring high authorisation rates and efficient payment flows. Monitor transaction performance, fraud patterns, and operational risks , driving improvements where necessary. Stakeholder & Partner Management Act as a key point of contact for UK banking partners, acquirers, and payment processors. Collaborate closely with internal teams (Compliance, Risk, Finance, and … Payment Operations) to ensure alignment between business needs and payment strategies. Support contract negotiations and service-level agreements with external partners. Regulatory Compliance & Risk Management Ensure all payment activities comply with FCA regulations, AML/KYC policies, and PSD2 requirements . Work with fraud and risk teams to enhance More ❯

You will work in close partnership with the Vendor Service Delivery Manager, the business and the Enterprise Service Desk Delivery lead. You will monitor incident and service request tickets for the specialized service desks. You will act as escalation point for the specialized service desk and manage/co … partnerships and continuous improvement. Manage the support triage for KITE users and applications, ensuring timely and efficient resolution of incidents and requests. Responsibility for incident and service requests handled by the specialized service desks. Monitor and enforce SLA compliance, driving performance excellence in Kite and the specialized service desks. … MSP) resources aligned with KITE support and specialized service desks. Support and collaborate on service excellence by implementing best practices and process optimizations for incident management and service requests. Collaborate with cross-functional teams to enhance system reliability, performance, and user satisfaction. Provide insights and recommendations to leadership More ❯

Not mandatory, but good to have Job Description: Experience: 6 - 8 years of relevant experience in OpenVMS system administration. Key Roles and Responsibilities: User Management Day to day problem/systems management Taking care of the Sysman and Sysgen Utilities Monitor and maintain backups, batch jobs, and reporting … systems are configured and maintained to achieve maximum uptime with system performance level meeting customer expectations Support, develop and implement Change/Problem/Incident Management Process Provide team technical assistance for complex and critical issues System Management Installing and configuring disk drives presented from controllers and More ❯

you'll do Lead a team of engineers in designing, developing and maintaining reliable systems that meet customer and business requirements Team and people management, planning and execution, and incident management Develops strategies to improve system reliability Monitor system performance metrics Align the team to department OKRs More ❯

key workflows around deployment, testing, scaling, and failure recovery Collaborate with engineers to build scalable, secure, and resilient services in Node.js Take part in incident response, post-mortems, and ongoing performance tuning Work with tools like Terraform and Docker to keep infrastructure consistent and version-controlled The Tech You … Hands-on with AWS services and container orchestration (ECS, Docker) Skilled at building and maintaining CI/CD pipelines Experience with observability, monitoring , and incident management Working knowledge of infrastructure-as-code (Terraform, CloudFormation) A collaborative, proactive mindset with strong communication skills What You’ll Get A collaborative More ❯

engineering, delivery, product, and supplier ecosystems. Key Responsibilities Own the digital operations strategy and ensure performance, stability, and resilience across web, mobile, and account management services. Lead the transition to a brand-new, cloud-native stack (React frontend, iOS/Android apps, Java backend). Build and manage a … DevOps/SRE function focused on observability, automation, and incident response. Define and oversee operational KPIs, release cycles, and incident management workflows. Collaborate closely with engineering, product, and delivery to ensure seamless execution and performance. Manage third-party technology suppliers, ensuring accountability, visibility, and operational alignment. Launch … experience leading digital operations or SRE/DevOps functions in complex, high-scale consumer digital environments. Deep understanding of release lifecycles, observability tooling, and incident command practices. Technical fluency in cloud-native systems, automation, and monitoring across modern web/app platforms. Experienced in cross-functional leadership, including product More ❯

engineering, delivery, product, and supplier ecosystems. Key Responsibilities Own the digital operations strategy and ensure performance, stability, and resilience across web, mobile, and account management services. Lead the transition to a brand-new, cloud-native stack (React frontend, iOS/Android apps, Java backend). Build and manage a … DevOps/SRE function focused on observability, automation, and incident response. Define and oversee operational KPIs, release cycles, and incident management workflows. Collaborate closely with engineering, product, and delivery to ensure seamless execution and performance. Manage third-party technology suppliers, ensuring accountability, visibility, and operational alignment. Launch … experience leading digital operations or SRE/DevOps functions in complex, high-scale consumer digital environments. Deep understanding of release lifecycles, observability tooling, and incident command practices. Technical fluency in cloud-native systems, automation, and monitoring across modern web/app platforms. Experienced in cross-functional leadership, including product More ❯