151 to 175 of 190 Support Analyst Jobs in London

and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will … include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility: Provide … first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯

and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will … include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility: Provide … first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯

and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will … include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility: Provide … first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯

Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and … support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and … and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology More ❯

A leading group of global life-saving technology businesses is seeking an Operations Support Analyst to join their expanding team. This exciting opportunity sits at the heart of a transformative digital strategy designed to harness the power of connected, smart technologies across operations and enterprise applications. With a … the smooth operation of critical IT systems, supporting enterprise applications, and driving continuous improvements across a diverse and dynamic technology landscape. Key Responsibilities Operational Support & Monitoring Manage daily IT operations, monitor system health, and escalate urgent service requests as needed. Conduct routine system checks to identify inefficiencies and operational More ❯

security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service … desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight … risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Responsibilities: Provide support for all trading and back-office More ❯

on experience with ITSM tools such as ServiceNow or equivalent platforms. IT Service Management experience across incident management, problem management and change management. Service support/analyst background. Ability to document triage procedures and best practices to enhance support efficiency. Desirable Proficiency in using ITSM tools such More ❯

on experience with ITSM tools such as ServiceNow or equivalent platforms. IT Service Management experience across incident management, problem management and change management. Service support/analyst background. Ability to document triage procedures and best practices to enhance support efficiency. Desirable Proficiency in using ITSM tools such More ❯

on experience with ITSM tools such as ServiceNow or equivalent platforms. IT Service Management experience across incident management, problem management and change management. Service support/analyst background. Ability to document triage procedures and best practices to enhance support efficiency. Desirable Proficiency in using ITSM tools such More ❯

Desktop Analyst – End User Computing We’re partnered with a global tech-driven investment firm to find a highly capable Desktop Analyst to join their world-class infrastructure team. You’ll manage and optimise the end-user computing environment across a global footprint — Windows 10/11, Microsoft More ❯

Desktop Analyst – End User Computing We’re partnered with a global tech-driven investment firm to find a highly capable Desktop Analyst to join their world-class infrastructure team. You’ll manage and optimise the end-user computing environment across a global footprint — Windows 10/11, Microsoft More ❯

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any fault … resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary … customer and ITRM, and will providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical More ❯

we rely on a stable, responsive tech team to help us do just that. The Role This is more than just a 2nd line support role. It's a position that sits at the heart of the team-bridging day-to-day support, infrastructure, and internal projects. You … with others, and grow into a more strategic or infrastructure-focused direction over time. What You'll Be Doing Own and resolve 2nd line support tickets and collaborate closely with 1st line where needed. Act as an escalation point for the team, offering support and informal mentoring. Liaise … servers, permissions). Contribute to internal projects (e.g., upgrades, process improvements, deployment work). Help develop and maintain clean internal documentation and ticket hygiene. Support the onboarding and development of new or junior team members. Proactively suggest improvements to tools, processes, or service quality. What We're Looking For More ❯

strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy. Role: Trade Flow Support - Trading Application Support Team: Technology Operations Location: London Position Overview: Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support … outages Incident management: create and send reports following established process Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams Support scheduled changes: application deployments, network implementations and server maintenance Oversee automated processes, scheduled jobs and regular reports Manage users’ requests: track requests, review approvals … processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams Required Qualifications: Hands on trade flow support experience a must Proficient in Linux OS Proficiency with Bash and a scripting language such as Python or Perl required Detailed practical knowledge of More ❯

strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy. Role: Trade Flow Support - Trading Application Support Team: Technology Operations Location: London Position Overview: Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support … outages Incident management: create and send reports following established process Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams Support scheduled changes: application deployments, network implementations and server maintenance Oversee automated processes, scheduled jobs and regular reports Manage users’ requests: track requests, review approvals … processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams Required Qualifications: Hands on trade flow support experience a must Proficient in Linux OS Proficiency with Bash and a scripting language such as Python or Perl required Detailed practical knowledge of More ❯

strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy. Role: Trade Flow Support - Trading Application Support Team: Technology Operations Location: London Position Overview: Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support … outages Incident management: create and send reports following established process Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams Support scheduled changes: application deployments, network implementations and server maintenance Oversee automated processes, scheduled jobs and regular reports Manage users’ requests: track requests, review approvals … processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams Required Qualifications: Hands on trade flow support experience a must Proficient in Linux OS Proficiency with Bash and a scripting language such as Python or Perl required Detailed practical knowledge of More ❯

IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. This is … a fantastic role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active Directory, DHCP, DNS, LDAP - VMware, Windows … Server - Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing IT services within a large organisation. In addition, skills More ❯

IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. This is … a fantastic role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active Directory, DHCP, DNS, LDAP - VMware, Windows … Server - Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing IT services within a large organisation. In addition, skills More ❯

systems and rolling out new systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst … What you'll be doing: To develop and maintain a sound working knowledge of business systems and processes Working with systems vendors and systems analyst colleagues to support end user base with application issues (oWMS, CBASE, SAP, Kronos, ADP) Administration processes e.g. access control, change management Participate in More ❯

systems and rolling out new systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst … What you'll be doing: To develop and maintain a sound working knowledge of business systems and processes Working with systems vendors and systems analyst colleagues to support end user base with application issues (oWMS, CBASE, SAP, Kronos, ADP) Administration processes e.g. access control, change management Participate in More ❯

systems and rolling out new systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst … What you'll be doing: To develop and maintain a sound working knowledge of business systems and processes Working with systems vendors and systems analyst colleagues to support end user base with application issues (oWMS, CBASE, SAP, Kronos, ADP) Administration processes e.g. access control, change management Participate in More ❯

About the role This is a unique opportunity to join a business services company within the education sector as a Senior Support Analyst. Providing flexible and bespoke support for schools' Education ICT, HR, Governor Services and School Management. Duties and Responsibilities To manage incidents, requests, problems and changes … LAs, DfE, and others. To take the lead responsibility for either school/academy finance software , specific SIMS modules or other MIS related software support as per the requirements of the service. To maintain appropriate security for applications, databases, interfaces and any data stored, processed or transmitted, including user … access controls and physical security. To maintain documentation including support processes and end user manuals to ensure they remain accurate and appropriate. To actively engage in meetings with colleagues, customers and suppliers, providing application expertise. Restoring data in the event of hardware failure or loss of equipment. To act More ❯

Desktop Analyst – End User Computing We’re partnered with a global tech-driven investment firm to find a highly capable Desktop Analyst to join their world-class infrastructure team. You’ll manage and optimise the end-user computing environment across a global footprint — Windows 10/11, Microsoft More ❯

Japanese-Speaking Helpdesk Analyst Job Description: We are seeking a motivated individual with excellent communication skills in both Japanese and English to join our team. In this role, you will provide support to clients, ensuring their needs are met with clarity and professionalism. No formal technical knowledge is … required as comprehensive training will be provided. However, familiarity with IP networking and IT support is a plus and would be advantageous in adapting to the role quickly. Key Responsibilities: Communicate effectively with Japanese- and English-speaking clients. Provide support and assistance, following training guidelines. Collaborate with team … written and verbal). Strong interpersonal and communication abilities. Willingness to learn and adapt through provided training. Basic knowledge of IP networking and IT support (desirable but not essential). Experience: No prior technical experience required; training will be provided. Previous customer-facing or support roles are a More ❯

Japanese-Speaking Helpdesk Analyst Job Description: We are seeking a motivated individual with excellent communication skills in both Japanese and English to join our team. In this role, you will provide support to clients, ensuring their needs are met with clarity and professionalism. No formal technical knowledge is … required as comprehensive training will be provided. However, familiarity with IP networking and IT support is a plus and would be advantageous in adapting to the role quickly. Key Responsibilities: Communicate effectively with Japanese- and English-speaking clients. Provide support and assistance, following training guidelines. Collaborate with team … written and verbal). Strong interpersonal and communication abilities. Willingness to learn and adapt through provided training. Basic knowledge of IP networking and IT support (desirable but not essential). Experience: No prior technical experience required training will be provided. Previous customer-facing or support roles are a More ❯