76 to 100 of 192 Support Analyst Jobs in London

Job: Front Office Application Support Analyst Location: London - Hybrid Salary: £95,000 A leading Multi-Asset Investment Management firm is searching for a Front Office Application Support Analyst to join their pre-existing team. The successful candidate will be mainly responsible for supporting applications within the … Securities Financing and Trading department along with the Core Equities business. Responsibilities Provide technical support and functional process on applications Undertake daily operational checks, investigating and resolving any issues identified Follow the procedures to send service requests and to escalate problems Functional requirements gathering from front, middle and back More ❯

Application Support Analyst - London - Hybrid role - £80,000 - £100,000 Harrington Starr have just partnered with a leading Asset Manager who have an exciting new opportunity for a new Application Support Analyst to join the company. They are looking for a professional with good business knowledge More ❯

Job Description Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an … thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding … experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching More ❯

The Apps Support Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others … businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations. Utilizes good understanding of apps support procedures and concepts … stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation. Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals. Act as a liaison between users/traders, interfacing internal technology groups and vendors Participates in More ❯

Job: Front Office Application Support Analyst Location: London - Hybrid Salary: £95,000 A leading Multi-Asset Investment Management firm is searching for a Front Office Application Support Analyst to join their pre-existing team. The successful candidate will be mainly responsible for supporting applications within the … Securities Financing and Trading department along with the Core Equities business. Responsibilities Provide technical support and functional process on applications Undertake daily operational checks, investigating and resolving any issues identified Follow the procedures to send service requests and to escalate problems Functional requirements gathering from front, middle and back More ❯

Job Description Job: Front Office Application Support Analyst Location: London - Hybrid Salary: £95,000 A leading Multi-Asset Investment Management firm is searching for a Front Office Application Support Analyst to join their pre-existing team. The successful candidate will be mainly responsible for supporting applications … within the Securities Financing and Trading department along with the Core Equities business. Responsibilities Provide technical support and functional process on applications Undertake daily operational checks, investigating and resolving any issues identified Follow the procedures to send service requests and to escalate problems Functional requirements gathering from front, middle More ❯

Desktop Support Analyst - Part time (28 hours per week) Location: London Contract Type: Permanent Position Type: Part Time Closing Date: Friday 09 May 2025 Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a … technology, and our mission is to give people easier access to our world class legal services. We have an exciting opportunity for a Desktop Support Analyst to join our team in London, on a part time basis, working 28hrs per week, 4 days a week, fully onsite (Monday … a key member of the Service Delivery team at Slater and Gordon. The expectation is to deliver excellent technical/non-technical device management support with outstanding workplace experience, customer satisfaction, and efficiency within the annual technology budget and service level commitments. Responsibilities: Build/Provision MMD devices for More ❯

Our client, a leading global insurer, is seeking an Application Support Analyst with SME knowledge in all things Xuber. Experience required: Adding New Users to Xuber Bordereau Production from Xuber Exchange Rate Management Month End Reporting This is a six month contract, based on-site 1 day per … are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Service Support Analyst - Active Directory, Troubleshooting More ❯

JOB DESCRIPTION JOB TITLE Support Analyst REPORTING TO IT Operations Manager JOB SUMMARY To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration, and deliver excellent customer service. MAIN RESPONSIBILITIES Triage incoming requests and incidents via email, telephone, and self … service, ensuring appropriate resolutions or escalations to other teams. Maintain and develop the service desk platform. Resolve desktop problems, liaising with users as necessary. Support and maintain applications on PCs, Macs, and iOS devices, including deployment. Maintain networking typologies and Windows 10 operating system support experience. Support … sufficient, motivated, methodical, and inquisitive. Educated to A level or equivalent, with effective communication skills for both technical and non-technical audiences. Ability to support a large and diverse user base in a fast-paced environment. More ❯

IT Support Officer - Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general … IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the … Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies More ❯

Job Description Smart Edge’s Client is looking for an individual to help with their BAU Support Analyst/Application Support@ London, UK Experince Required : Troubleshooting production issues for the supported Applications, network and Infrastructure (L2 support for calls that have been raised through the Level More ❯

We place a premium on meeting our customers' high expectations of our products. Through contracted support services our support team plays a key role in post implementation processes, as well as in the longer-term customer experience. The purpose of this role is to help deliver contracted Business … As-Usual support services typically adhering to ITIL v3 framework of Service Transition, Service Operations and Continuous Service Improvement. A Business Support Analyst (level 1) is someone who has little or no experience in IT services who has strong potential to provide an exemplary support service … Through IT Service Management tooling to collect information relating to client requirements pertaining to incidents and service requests Undertake administrative tasks needed to deliver support services to the clients Escalating/engaging with Technical Support, Development and Service Delivery Management teams as required Have a basic awareness knowledge More ❯

Desktop Support Analyst - 2 nd Line - 13 month FTC - Central London A highly successful, global financial services business based in the City of London are looking for an experienced 2nd Line IT Engineer to join them on a 13-month fixed-term contract. You'll provide 1st and … 2nd line support for applications and endpoints, ensuring users across the UK and international offices remain productive with excellent technical assistance. As the Desktop Support Engineer, you will be part of a well-established team sitting within the wider IT department. Reporting directly to the Service Desk Manager … you'll collaborate closely with your colleagues to keep support services seamless and support departmental objectives. Key responsibilities of this IT Support Engineer role will include: Triage and respond to incidents and service requests remotely and in person across global offices. Assist and mentor members of the More ❯

other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As … 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness … SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. More ❯

other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As … 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness … SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. More ❯

other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As … 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness … SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. More ❯

other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As … 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness More ❯

Application Support Analyst London £90,000 Harrington Starr is currently working with an Investment firm based in London to help them secure an application support analyst. This is a very exciting opportunity that will allow the successful candidate to provide support for all trading and back More ❯

Desktop Support Analyst 2 nd Line 13 month FTC Central London A highly successful, global financial services business based in the City of London are looking for an experienced 2nd Line IT Engineer to join them on a 13-month fixed-term contract. Youll provide 1st and 2nd … line support for applications and endpoints, ensuring users across the UK and international offices remain productive with excellent technical assistance. As the Desktop Support Engineer, you will be part of a well-established team sitting within the wider IT department. Reporting directly to the Service Desk Manager, youll … collaborate closely with your colleagues to keep support services seamless and support departmental objectives. Key responsibilities of this IT Support Engineer role will include: Triage and respond to incidents and service requests remotely and in person across global offices. Assist and mentor members of the team to More ❯

Job Purpose: Join Charles Stanley as an Application Support Analyst, providing technical support for our financial and business systems, including trading, suitability, and risk systems. You'll be part of a high-performing team of technical experts, collaborating with internal users and third-party vendors. This hybrid … role offers the flexibility of working from home and the office. Key Responsibilities: Deliver timely, customer-focused technical support to internal business customers, ensuring KPI, SLA, and OLA targets are met or exceeded. Conduct root cause analysis of application issues and create corrective action plans following the ITIL framework More ❯

Senior Desktop Support Analyst Location: On site 5 days per week in London Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and … patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues and implement robust solutions. … training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: Extensive experience in desktop support. In-depth knowledge and experience with desktop operating systems More ❯

Senior Desktop Support Analyst Location: On site 5 days per week in London Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and … patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues and implement robust solutions. … training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: Extensive experience in desktop support. In-depth knowledge and experience with desktop operating systems More ❯

We are searching for a Dynamics Support Analyst who will be crucial in supporting and maintaining core business applications. This role involves providing operational support for Dynamics 365 (CRM and Finance F&SCM), managing system upgrades, and working closely with users and suppliers to resolve issues and … drive continuous improvement. Responsibilities Provide 1st and 2nd line support for Dynamics 365, escalating to 3rd parties where needed Manage support tickets, ensuring timely resolution and SLA compliance Perform data administration, reporting, and system security tasks Support upgrades, testing, and deployment of new features Proven experience in … operational support for IT software, including 1st-3rd line support coordination Working knowledge of Microsoft Dynamics CRM and F&SCM Familiarity with SQL, databases, and the software development lifecycle Experience with business application upgrades and managing third-party issue resolution More ❯

The Role You will be a member of our Application Support team, working as a Support Analyst in a challenging environment with clients that are mercilessly quality conscious. This is a client-facing role focused on providing frontline support and guidance to our clients, ensuring timely … up for issues that arise in business-critical, production environments. You will play a key role in maintaining client satisfaction and delivering high quality support, with opportunities to develop your expertise and pursue career growth within the team. Responsibilities Provide support as part of a rotating shift schedule … and public holidays as required to meet the needs of our clients. Be the first point of contact for clients, delivering timely and professional support via phone and ticketing systems for service requests, configuration changes, and troubleshooting issues within our products and services. Investigate and resolve technical issues by More ❯

The Role You will be a member of our Application Support team, working as a Support Analyst in a challenging environment with clients that are mercilessly quality conscious. This is a client-facing role focused on providing frontline support and guidance to our clients, ensuring timely … up for issues that arise in business-critical, production environments. You will play a key role in maintaining client satisfaction and delivering high quality support, with opportunities to develop your expertise and pursue career growth within the team. Responsibilities Provide support as part of a rotating shift schedule … and public holidays as required to meet the needs of our clients. Be the first point of contact for clients, delivering timely and professional support via phone and ticketing systems for service requests, configuration changes, and troubleshooting issues within our products and services. Investigate and resolve technical issues by More ❯