We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments More ❯
Central London, London, United Kingdom Hybrid / WFH Options
McCabe & Barton
leading financial services client in London is seeking a talented SeniorInfrastructureSupportAnalyst to join their team. Please see below for key details. Role Overview: Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics: VIP … Executive Support Excellence - Proven experience providing white-glove support to C-suite executives, board members, and high-priority clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop … End-User Support - Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment including video conferencing systems, ensuring seamless remote and hybrid working experiences. Microsoft 365 Administration - Proficient in managing Exchange More ❯
Application Support Engineer (Front Office) Location: London – 5 Days in Office Salary: £45,000 - £50,000 + Bonus About the Company Our client is a leading international financial services organisation with a strong presence in global markets. They offer a dynamic, collaborative environment where technology and business intersect to deliver innovative, high-performance solutions. The Role We’re seeking … an Application Support Engineer to ensure that the organisation’s technology solutions run smoothly and continue to evolve with the needs of the business. Reporting to the Head of IT, this is a highly visible role that bridges technical operations, vendor management and business support. You’ll take ownership of applications across their lifecycle, from vendor engagement through to … implementation, ongoing support and enhancement. Key Responsibilities Point of contact for software vendors and coordinate the full product lifecycle. Provide hands-on application and software support for both in-house and third-party systems. Work with stakeholders to define requirements, budgets, and delivery criteria for new and existing solutions. Oversee and enforce change management and governance processes. SupportMore ❯
Application Support Engineer (Front Office) Location: London – 5 Days in Office Salary: £45,000 - £50,000 + Bonus About the Company Our client is a leading international financial services organisation with a strong presence in global markets. They offer a dynamic, collaborative environment where technology and business intersect to deliver innovative, high-performance solutions. The Role We’re seeking … an Application Support Engineer to ensure that the organisation’s technology solutions run smoothly and continue to evolve with the needs of the business. Reporting to the Head of IT, this is a highly visible role that bridges technical operations, vendor management and business support. You’ll take ownership of applications across their lifecycle, from vendor engagement through to … implementation, ongoing support and enhancement. Key Responsibilities Point of contact for software vendors and coordinate the full product lifecycle. Provide hands-on application and software support for both in-house and third-party systems. Work with stakeholders to define requirements, budgets, and delivery criteria for new and existing solutions. Oversee and enforce change management and governance processes. SupportMore ❯
2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will … communicator driven by client satisfaction and top class levels of customer service. This is an office based role with occasional customer site visits across London. 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows More ❯
MasterChef, Peaky Blinders, Rogue Heroes, Marie Antoinette, Grantchester, Deal or No Deal, Home and Away, Love Triangle, Mr Bean and Black Mirror . Job Purpose Provide first-line IT support and technical assistance to Banijay Rights staff in the London office and across international offices. This role ensures the smooth running of hardware, software, and systems, delivering prompt and … professional support to all users. Responsibilities: Investigate, diagnose, and resolve hardware and software issues. Triage and manage IT Helpdesk tickets, escalating to senior team members where appropriate. Maintain accurate records of IT assets, software licences, and related documentation. Set up and configure laptops, workstations, and other IT equipment. Conduct routine maintenance, including patch management and security updates. Perform regular … audits of IT hardware and software. Configure and support additional hardware such as smartphones, iPads, and printers. Manage stock levels of equipment, consumables, and supplies. Administer user accounts (starters, leavers, permission changes) across Active Directory, Entra ID, Exchange, and other systems. Deliver onboarding sessions and basic IT training for new starters. Support remote access solutions (remote desktop, remote More ❯
Bonhill Partners are supporting a leading asset management firm in their search for an Application Support Analyst. This role supports internal business users across multiple teams, managing production issues and defects for both internal and third-party systems. The position involves ownership and configuration of core applications, coordination with external vendors, and collaboration with internal development teams to ensure … stability and performance of critical business systems. Key Skills Provide user support, monitor system performance, and ensure smooth application operations. Experience in Snowflake, Power Platform and Azure integration Triage, investigate, and resolve technical issues related to in-house and third-party applications, integrations, and data feeds. Proficiency in Excel or SQL for data analysis The salary for the role More ❯
Bonhill Partners are supporting a leading asset management firm in their search for an Application Support Analyst. This role supports internal business users across multiple teams, managing production issues and defects for both internal and third-party systems. The position involves ownership and configuration of core applications, coordination with external vendors, and collaboration with internal development teams to ensure … stability and performance of critical business systems. Key Skills Provide user support, monitor system performance, and ensure smooth application operations. Experience in Snowflake, Power Platform and Azure integration Triage, investigate, and resolve technical issues related to in-house and third-party applications, integrations, and data feeds. Proficiency in Excel or SQL for data analysis The salary for the role More ❯
leading financial services client in London is seeking a talented SeniorInfrastructureSupportAnalyst to join their team. Please see below for key details. Role Overview: Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, an click apply for full job details More ❯
a diverse portfolio of commercial and residential real estate across the city. Known for delivering architecturally distinctive spaces and modern workplace environments, they operate from prime central locations and support a wide range of tenants and business functions. As they continue to invest in scalable systems and operational excellence, they’re now looking for a proactive Systems Assistant to … Configure and customise HubSpot to meet evolving business needs Manage user accounts, permissions, and security settings across SaaS platforms Collaborate with stakeholders to translate business requirements into system logic Support integrations with other tools and maintain system performance Ensure data integrity and compliance with GDPR/CCPA policies Document processes and provide training to internal teams Stay up to More ❯
a diverse portfolio of commercial and residential real estate across the city. Known for delivering architecturally distinctive spaces and modern workplace environments, they operate from prime central locations and support a wide range of tenants and business functions. As they continue to invest in scalable systems and operational excellence, they’re now looking for a proactive Systems Assistant to … Configure and customise HubSpot to meet evolving business needs Manage user accounts, permissions, and security settings across SaaS platforms Collaborate with stakeholders to translate business requirements into system logic Support integrations with other tools and maintain system performance Ensure data integrity and compliance with GDPR/CCPA policies Document processes and provide training to internal teams Stay up to More ❯
our culture, ethos and what it is like to work here, visit the Why Work For Us page. ? ABOUT THIS OPPORTUNITY We are looking for a Senior Oracle Technical Support & Configuration Analyst for our central Oracle service delivery team. In this key role, you will lead on providing expert-level technical administration and configuration for Oracle Fusion Application … practical Oracle configuration changes and ensure alignment with global system design and business processes. Maintain a central configuration log and version history, ensuring full traceability of system changes. Technical Support & Troubleshooting Act as a 2nd/3rd line technical escalation point for complex system issues raised by users or support colleagues. Analyse root causes using tools like SQL … of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities More ❯
maintaining the integrations between applications as well as supporting with external third-party systems such as EDI and other integration methods. We are looking for someone to provide additional support on a contract/fixed term basis over the coming months including the Christmas period. Essential skills: • Support experience gained working in the IT department, ideally within the … will need to demonstrate the technical skills/experience above - gained ideally in a commercial/placement/internship setting and be looking to start work now. Flexibility to support out of hours remotely including weekends/holiday periods is essential. This is a hybrid role with an office base in central London - minimum 3 days per week office More ❯
maintaining the integrations between applications as well as supporting with external third-party systems such as EDI and other integration methods. We are looking for someone to provide additional support on a contract/fixed term basis over the coming months including the Christmas period. Essential skills: • Support experience gained working in the IT department, ideally within the … will need to demonstrate the technical skills/experience above - gained ideally in a commercial/placement/internship setting and be looking to start work now. Flexibility to support out of hours remotely including weekends/holiday periods is essential. This is a hybrid role with an office base in central London - minimum 3 days per week office More ❯
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiativesthat have transformed the opportunities of pupils from working More ❯