to case studies and other marketing materials Skills and Experience: REQUIRED: experience in the translation and localization/language services industry 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry Prior experience managing a portfolio of customers with total annual recurring revenue (ARR) between $1 and $5 million Minimum … Bachelor's degree Willingness to travel and meet customers up to 15% of the time A true passion for customers and Customer Success with the ability to build strong relationships Truly enjoys a dynamic startup environment where every day is different and each challenge is different Can juggle multiple, very different tasks - delivering QBRs to the executive team of … genuine desire to understand and meet the needs of customers Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers Timemanagement and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment Collaboration and teamwork skills, with the More ❯
concerns and reporting potential KPI misses to the Head of Customer Service. Your role will involve conducting regular one-on-ones with team members, focusing on career development, performance management, and training. You'll ensure all team members are aligned with the targets, adhere to attendance and behavioural standards, and receive the necessary coaching and feedback to improve performance. … setup, and access to necessary tools. A proactive approach to managing workloads to ensure team KPIs are met is crucial to success in this role. Essential: Leadership and team management - Ability to motivate, guide, and manage a team of up to 10 FTEs, including conducting performance reviews, coaching, and fostering a positive team culture. Strong communication skills - Proficiency in … both written and verbal communication to effectively relay information, provide feedback, and escalate issues as needed. Problem-solving and escalation management - Skilled in handling customer complaints, resolving issues efficiently, and providing support for team members with complex queries. Timemanagement and organization - Ability to manage multiple tasks and priorities simultaneously, including scheduling, rota management, and ensuring More ❯
experience delivering high quality customer support in a fast paced, client facing environment. Strong problem solving skills, with the ability to quickly assess, prioritise and resolve technical issues. Excellent timemanagement and multitasking abilities, being able to balance multiple requests while maintaining accuracy and attention to detail. Ability to absorb information quickly, think critically, and make decisions under … and SQL Server for troubleshooting. Familiarity with APIs and basic troubleshooting of API-related issues. Experience using monitoring tools to identify and report system issues. Experience working with service management platforms like ServiceNow or similar tools. More ❯
experience delivering high quality customer support in a fast paced, client facing environment. Strong problem solving skills, with the ability to quickly assess, prioritise and resolve technical issues. Excellent timemanagement and multitasking abilities, being able to balance multiple requests while maintaining accuracy and attention to detail. Ability to absorb information quickly, think critically, and make decisions under … and SQL Server for troubleshooting. Familiarity with APIs and basic troubleshooting of API-related issues. Experience using monitoring tools to identify and report system issues. Experience working with service management platforms like ServiceNow or similar tools. More ❯
REQUIRED: experience in the translation and localization/language services industry. Bachelor's degree in Business Administration, Marketing, or related field. 5+ years of experience in customer success, account management, or related roles, preferably in SaaS or language services industry. Proven track record of successfully managing customer accounts and driving customer satisfaction, retention, and growth. Excellent communication and interpersonal … genuine desire to understand and meet the needs of customers. Strong problem-solving abilities and strategic thinking skills, with a focus on driving results and delivering value to customers. Timemanagement and organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. Collaboration and teamwork skills, with the … start a new company to address this need - LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn't meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for More ❯
experience delivering high quality customer support in a fast paced, client facing environment. Strong problem solving skills, with the ability to quickly assess, prioritise and resolve technical issues. Excellent timemanagement and multitasking abilities, being able to balance multiple requests while maintaining accuracy and attention to detail. Ability to absorb information quickly, think critically, and make decisions under … and SQL Server for troubleshooting. Familiarity with APIs and basic troubleshooting of API-related issues. Experience using monitoring tools to identify and report system issues. Experience working with service management platforms like ServiceNow or similar tools. More ❯
investigate and resolve production system issues, and communicate system enhancement/bug fix requirements to multiple engineering teams Work to comply with SLA and OLA Hands-on for incident management, change management and response management and writing RCA reports. Document knowledge articles and manage the team's knowledge base; share and promote overall knowledge level Provide support … and practical production support model Experience with ITSM platforms like Jira, ServiceNow, etc. Excellent problem solving skill with a keen eye for detail. Excellent communication and interpersonal skills. Excellent timemanagement ability and self organised and motivated. Preferred Technical Skills: Good understanding of the ITIL V3/4 framework is highly preferred Understanding of AWS/Kubernetes is More ❯
of PAS systems e.g. Duck Creek, Guidewire and pricing systems such as Rulebook. Strong knowledge of UW and pricing business functions, process and operations, objectives and strategies Documentation of management systems & workflow application experience General knowledge of IT concepts, strategies and methodologies, including architectural and security concepts, systems development lifecycle, information management and portfolio management (production systems … release planning, change management) Demonstrated ability to communicate both in business and technical terms Change Agent - intellectual & analytical skills to perform research, collect & analyze data, conceptualize, and proactively manage the change, conduct user research, customer interviews and lean experiments Quality/Execution/Delivery - organizational, timemanagement and motivational qualities; Ability to enable employees to perform specific More ❯
The team fosters an effective personnel security culture and manages the daily operations and implementation of personnel security policies, procedures, risk assessments, and general security processes. They also advise management on the interpretation and application of contractual and legislative security controls. What you'll be doing: We are seeking a highly organized and detail-oriented Junior Security Coordinator to … focused environment Strong attention to detail and ability to handle sensitive information discreetly Excellent written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) Strong organizational and timemanagement skills Knowledge of BPSS/Pre-screening processes is essential Understanding of the NSV vetting process Current SC clearance or eligibility to obtain it (role dependent on More ❯
City of London, London, United Kingdom Hybrid / WFH Options
SR2 | Socially Responsible Recruitment | Certified B Corporation™
technology company on a mission to transform how people understand and interact with their personal finances. By combining intelligent technology with a forward-thinking team, They’re making money management clearer, smarter, and more empowering. About the Role: They’re integrating AI technologies across the business to streamline operations, reduce risk, and enhance the user experience. As part of … Key Responsibilities: Design, build, and maintain scalable Python applications. Modernise and enhance legacy systems using AI/ML approaches. Develop APIs and data pipelines for both batch and real-time processing. Build, train, and deploy AI models with a focus on performance, accuracy, and scalability. Engineer AI-powered tools and services, including intelligent agents. Work closely with data engineers … Who You Are: A natural problem-solver and independent thinker with a structured approach to work. Passionate about learning, growth, and continuous improvement. Organised and self-motivated, with excellent time management. Comfortable taking initiative and ownership of technical decisions. A collaborative team player who thrives in a dynamic, close-knit environment. Open to feedback and committed to helping others More ❯
SR2 | Socially Responsible Recruitment | Certified B Corporation™
technology company on a mission to transform how people understand and interact with their personal finances. By combining intelligent technology with a forward-thinking team, They’re making money management clearer, smarter, and more empowering. About the Role: They’re integrating AI technologies across the business to streamline operations, reduce risk, and enhance the user experience. As part of … Key Responsibilities: Design, build, and maintain scalable Python applications. Modernise and enhance legacy systems using AI/ML approaches. Develop APIs and data pipelines for both batch and real-time processing. Build, train, and deploy AI models with a focus on performance, accuracy, and scalability. Engineer AI-powered tools and services, including intelligent agents. Work closely with data engineers … Who You Are: A natural problem-solver and independent thinker with a structured approach to work. Passionate about learning, growth, and continuous improvement. Organised and self-motivated, with excellent time management. Comfortable taking initiative and ownership of technical decisions. A collaborative team player who thrives in a dynamic, close-knit environment. Open to feedback and committed to helping others More ❯
Conduct deep dive analysis on issues affecting Seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement • Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures. • Develop a thorough understanding of the e-commerce industry including knowledge of B2B … Bachelor's degree or equivalent - 4+ years of inside sales experience - 2+ years of business facing sales or negotiation experience working with and influencing large businesses. Experienced in account management/vendor management, project management. Experienced in delivering cross-functional projects that innovate on behalf of the customer. PREFERRED QUALIFICATIONS - Knowledge of procurement and source to pay methods More ❯
tech integrations across Footballco’s portfolio Manage and prioritise own workload, take ownership of all assigned tasks and provide output within the deadlines Identify and escalate issues ahead of time to help reduce financial implications What you have: 0-2 years in an operations role at a publisher, media owner or ad tech vendor Ability to multi-task Experience … SSPs/ad tech vendors Problem solving approach and the ability to think critically Excellent communication and interpersonal skills Highly organised, with the ability to prioritise and efficient in timemanagement Positive, proactive attitude and enthusiastic High Attention to detail, accuracy, and reliability Significant proficiency in Excel Some experience using debugging tools, such as Charles & Fiddler (not essential More ❯
tech integrations across Footballco’s portfolio Manage and prioritise own workload, take ownership of all assigned tasks and provide output within the deadlines Identify and escalate issues ahead of time to help reduce financial implications What you have: 0-2 years in an operations role at a publisher, media owner or ad tech vendor Ability to multi-task Experience … SSPs/ad tech vendors Problem solving approach and the ability to think critically Excellent communication and interpersonal skills Highly organised, with the ability to prioritise and efficient in timemanagement Positive, proactive attitude and enthusiastic High Attention to detail, accuracy, and reliability Significant proficiency in Excel Some experience using debugging tools, such as Charles & Fiddler (not essential More ❯
including kit preparation and presentation. Coordinating between on-site and remote teams for a seamless client experience. Providing technical schematics and documentation as needed. Collaborating with Resource and Production Management for efficient resource use. Managing equipment issues to minimize transmission disruptions. Creating daily Tech Logs and tracking ongoing issues. Monitoring crew performance to ensure high standards and achievement of … have strong analytical, technical, financial, and logistical skills. You are proficient in planning and drawing software. You can work effectively within a team and a corporate environment. You understand timemanagement during onsite and planning phases. You maintain a calm, composed attitude, making timely, calculated decisions under pressure. More ❯
better. BNB Chain is looking for an experienced and dynamic Public Relations and Communications Manager to join our team and lead the communications strategy globally. This is a full-time remote-based position reporting to the global marketing function. The ideal candidate will possess deep expertise in the global media and crypto ecosystem, strong storytelling abilities, and will be … work well under pressure Have excellent cross-cultural communication skills Skilled in crafting high-quality content; sensitive to market trends with a proactive approach to storytelling Exceptional project and timemanagement skills; capable of prioritizing and delivering under pressure Experience with media tracking tools and platforms, such as Cision, and social media analytics tools The opportunity to be More ❯
business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven timemanagement skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business … stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling … from home. We expect employees to be in the office at least two days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our More ❯
platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre … the entertainment industry. With visual experience software, seamless end-to-end workflows, proven premium hardware and a Cloud suite of applications for global collaboration, we empower the biggest real-time, 3D productions around. Disguise services offer a 24/7 global support system to meet any customer need ranging from essential technical service and online learning all the way … toward Disguise recommendations. Ability to create structure in ambiguous situations and design effective processes. Experience working with cross-functional teams (e.g. Product, Marketing, Training, Support, Solutions & Services). Exceptional timemanagement, organisational, and analytical skills. Able to work quickly, meticulously, and reliably to manage creative projects to successful completion, on time and within budget. A collaborative team More ❯
exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. Responsibilities: Undertake PeopleSoft development projects according to the Agile Methodology. Undertake major development projects, ensure milestones are … experience in the core PeopleSoft Financials modules. • Reporting tools including SQR, nVision, BI Publisher and SQL. Soft Skills: • Strong communications skills. • Ability to effectively organise and prioritise work. • Excellent timemanagement skills and able to work to strict deadlines. • Ability to work well under pressure. • Strong analytical skills. • Ability to effect change. • Keen to work with all areas More ❯
Soft Skills: Strong analytical skills to evaluate sophisticated multivariate problems and find a systematic approach to gain a quick resolution, often under stress Strong problem solving, documentation, process execution, timemanagement and organizational skills. Ability to communicate sophisticated information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means Fast … oriented A team-focused mentality with ability to work & collaborate effectively in a team environment Good leadership and communication skills, whether on the field, in the team or with management: you are a keen standout colleague and coordinate work among people from different areas or divisions. A good relationship builder with strong diplomacy skills Ability to work autonomously Remote More ❯
building, Networking, Flexibility, Enthusiastic, Willingness to learn, Diligent, Microsoft Office applications, Proficient in Excel, Able to meet short deadlines, Perform critical analysis, Ability to work independently, Progression, Proactive approach, Timemanagement skills Apply Now More ❯
we found them. This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. … and delivering outstanding results, we would love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally … personable and find building relationships with your customers enjoyable You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time You are able to organise self, including effective scheduling, prioritisation and timemanagement skills, managing multiple tasks in parallel and More ❯
we found them. This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. … and delivering outstanding results, we would love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally … personable and find building relationships with your customers enjoyable You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time You are able to organise self, including effective scheduling, prioritisation and timemanagement skills, managing multiple tasks in parallel and More ❯
our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our culture. As a business within … enterprise. Resolver has also been named one of Canada's Great Places to Work six years in a row! Your day to day? Let's break it down! Account Management (35%) Measures of Success: Gross & Net Retention Targets, CSAT Targets Responsible for supporting Resolver Core Customers, developing plans to encourage adoption, account growth, and best practice usage Form meaningful … or a bike. Professional Development: We have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like TimeManagement, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you More ❯
Analytical and inquisitive mindset, with an ability to discuss complex problems. Excellent organisation skills and an eye for detail. Excellent communication skills, with excellent written English. Superb and demonstrable time-management skills and the ability to work independently. An interest in music and music technology. Bonus points: Ability to play musical instruments and/or experience with music … of meaningful benefits including: Following probation, a competitive health care cash plan and a generous bike-to-work scheme. A competitive company pension scheme following 3 months of full-time work. 23 days holiday and the standard 8 statutory holiday days. 5-day volunteering allowance and two extra holiday days if you use the full volunteering allowance. 20 hours More ❯