76 to 100 of 144 Customer Service Jobs in Manchester

CoE Lead's mentorship, the incumbent will help ensure compliant, efficient access processes in SAP. Specifically, you will be responsible for resolving questions from business users, delivering high-quality customer service, and driving continuous improvement to Lonza's authorization concept. This role offers a unique opportunity to grow your career at the intersection of business and IT. Join … this vital role where your contributions will help us compete globally and achieve our goals! Key responsibilities: Provide 1st and 2nd level support for SAP access-related incidents and service requests via ticketing systems (e.g., ServiceNow). Troubleshoot user access issues in SAP and contribute to GRC compliance. Support user provisioning, de-provisioning, and access modifications in collaboration with … business teams, internal controls, and IT access management. Assist end-users and business collaborators with access-related questions, ensuring a positive customer experience. Support role assignments, approvals, and risk analysis in SAP GRC Access Control. Perform routine checks and monitoring of SAP access controls and segregation of duties. Document SOPs and knowledge articles for recurring issues and workflows. Escalate More ❯

of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯

of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯

of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯

of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯

of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯

delivering first-call response and maintenance for systems including Fire, CCTV, EAS, Access Control, PA, and Automatic Pedestrian Gates. Key Responsibilities Carry out maintenance and repairs in line with customer KPIs, including response, repair, first fix, and closure. Complete planned preventative maintenance (PPM) tasks and ensure all documentation is accurate and compliant. Respond promptly to service calls during … work independently and at heights. IPAF licence and full UK driving licence. Colour vision suitable for electrical/electronic work. Flexible approach to working hours and on-call duties. Customer-focused, self-motivated, and reliable. About the Company Our client is a global leader in facilities management, founded in 1985 on the principles of collaboration and transparency. With over … employees worldwide, they deliver tailored solutions across retail, residential, and commercial sectors. Their commitment to quality, innovation, and customer service has earned them a reputation as one of the most trusted names in the industry. Why Apply? Competitive salary and benefits Work with a respected FM provider Opportunities for training and career development Join a supportive and professional More ❯

effectively by positioning to C-Level Executives and following a structured sales process. You'll analyse client trends and create sales strategies to cross and upsell into your existing customer portfolio and use your developed relationships to attract new customers to Moorepay. Throughout, you'll collaborate with both Operations and Marketing to develop these strategies and to establish client … sales proposition relevant to the requirements. Key responsibilities include: Holding regular account reviews with clients to identify their requirements. Maintaining a thorough knowledge of the company's products and service offerings. Articulating solutions through demonstrations and proposals to match client requirements. Developing relationships to attract and retain clients within your portfolio. Driving revenue within your client portfolio. Forecasting revenue … support revenue growth. Represent the company in a professional manner and building excellent relationships with clients to the company's benefit. Replying to customers following requests for information and service issue resolutions. Skills & experience Proven sales professional with experience in a sales quota carrying capacity (£200k TCV per annum or more). Excellent customer service skills that More ❯

utilisation of data and CRM/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service to our clients. Skills & experience Previous sales experience, whether this is in a telephone based role or within a customer service/retail background. Excellent customer service skills. Experience within the sales process is beneficial. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE Level - Maths & English essential. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham … and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself! To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining More ❯

career within a large-scale global environment. Our client is known for the continuous professional development opportunities they offer, and this is an exciting new role within their IT Customer Services Team to drive automation in Service Delivery. Ideally they are looking for an individual with experience in virtual agent technology who has the ability to look to … virtual agents, predictive analytics, and machine learning within the ITSM ecosystem Supporting ITSM workflow improvements through the proposal and development of new AI agents to streamline processes and improve service delivery Collaborating with cross-functional teams to design, develop, and deploy AI agents that enhance operational efficiency and user experience Testing, evaluating, configuring, and maintaining automation and other integrations … working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯

Function Act as a primary point of contact to customers and fellow technicians. Adequately explain technical diagnoses and needed repairs to customers and employees on a consistent basis. Triage customer jobs and calls to ensure a timely response and resolution of queries. Performing all necessary diagnostic Scans Quickly learn how to evaluate information and data and provide comprehensive interpretation … of technical information Drive customer service by assuring timely positive feedback Requirements Two years of car dealership experience OR experience in an aftermarket repair facility as an automotive technician Experience working on ADAS systems is an advantage Proficient in identification of faults on vehicles, module corrections, error messages etc OEM scan tool and/or aftermarket scan tool More ❯

Function Act as a primary point of contact to customers and fellow technicians. Adequately explain technical diagnoses and needed repairs to customers and employees on a consistent basis. Triage customer jobs and calls to ensure a timely response and resolution of queries. Performing all necessary diagnostic Scans Quickly learn how to evaluate information and data and provide comprehensive interpretation … of technical information Drive customer service by assuring timely positive feedback Requirements Two years of car dealership experience OR experience in an aftermarket repair facility as an automotive technician Experience working on ADAS systems is an advantage Proficient in identification of faults on vehicles, module corrections, error messages etc OEM scan tool and/or aftermarket scan tool More ❯

Function Act as a primary point of contact to customers and fellow technicians. Adequately explain technical diagnoses and needed repairs to customers and employees on a consistent basis. Triage customer jobs and calls to ensure a timely response and resolution of queries. Performing all necessary diagnostic Scans Quickly learn how to evaluate information and data and provide comprehensive interpretation … of technical information Drive customer service by assuring timely positive feedback Requirements Two years of car dealership experience OR experience in an aftermarket repair facility as an automotive technician Experience working on ADAS systems is an advantage Proficient in identification of faults on vehicles, module corrections, error messages etc OEM scan tool and/or aftermarket scan tool More ❯

Function Act as a primary point of contact to customers and fellow technicians. Adequately explain technical diagnoses and needed repairs to customers and employees on a consistent basis. Triage customer jobs and calls to ensure a timely response and resolution of queries. Performing all necessary diagnostic Scans Quickly learn how to evaluate information and data and provide comprehensive interpretation … of technical information Drive customer service by assuring timely positive feedback Requirements Two years of car dealership experience OR experience in an aftermarket repair facility as an automotive technician Experience working on ADAS systems is an advantage Proficient in identification of faults on vehicles, module corrections, error messages etc OEM scan tool and/or aftermarket scan tool More ❯

Function Act as a primary point of contact to customers and fellow technicians. Adequately explain technical diagnoses and needed repairs to customers and employees on a consistent basis. Triage customer jobs and calls to ensure a timely response and resolution of queries. Performing all necessary diagnostic Scans Quickly learn how to evaluate information and data and provide comprehensive interpretation … of technical information Drive customer service by assuring timely positive feedback Requirements Two years of car dealership experience OR experience in an aftermarket repair facility as an automotive technician Experience working on ADAS systems is an advantage Proficient in identification of faults on vehicles, module corrections, error messages etc OEM scan tool and/or aftermarket scan tool More ❯

My Claim Group My Claim Group is a rapidly growing UK-based business that helps customers navigate complex financial and insurance claims. We've built our reputation on trust, customer service and innovation, and we're now investing heavily in technology and digital capability. As we scale, we're hiring across both our digital and back-office teams. … strong experience in Laravel, AWS, and ideally React or modern front-end frameworks. You'll help us build, maintain, and improve mission-critical systems, including our bespoke CRM and customer-facing platforms. You'll work closely with product managers, designers, and other engineers in Agile squads to deliver high-quality, scalable code that drives real value for both our … to help shape a modern tech culture from the ground up. Key Responsibilities Design, develop, and maintain PHP applications using Laravel Enhance and support our bespoke CRM and core customer platforms Collaborate with product, design, and QA in Agile teams to deliver features from concept to deployment Implement and manage AWS services for performance, scalability, and reliability Contribute to More ❯

a team or unaccompanied under own initiative Ability to thrive under the pressure of live events High standard of personal presentation Excellent communication skills with a strong focus on customer service Problem-solving skills and ability to work to deadlines High self-motivation and ability to lead by example Flexibility and a can-do, customer-focused attitude More ❯

dynamic and evolving team. The team work on a hybrid basis (2 days per week on-site). The company itself is an award-winning professional services firm with customer service at its core. This is an exciting opportunity to join the IT Systems team as they continue to expand their cloud and AI capabilities. Benefits of the More ❯

debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£50,000 + up to 20% of your annual salary, paid as a bonus. 📍This role is based at … our strength lies in our team, their enthusiasm, and their passion for the business. Whether you’re looking to gain foundational skills in financial services, have a knack for customer service, or seek to expand your horizons, we likely have the perfect opportunity for you. Although Perch Group has a Skilled Worker sponsor licence, please ensure that you More ❯

An analytical mind-set and technical ability Ambitious and driven to exceed expectations Ability to communicate at all levels, building positive relationships with colleagues and clients and maintaining excellent customer service skills. Credible and professional Able to challenge appropriately and present solutions A high attention to detail Self-starting and able to work on own initiative Knowledge & Skills … of the UK's 'Best 100 Companies to Work For' forsix consecutive years. What we offer: Starting holiday entitlement of 25days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … and contribute to cross-team initiatives from design through deployment and operations Write maintainable, well-tested, high-quality code and uphold engineering best practices Focus on observability and maintain Service Level Objectives, take operational responsibility for the Identity Platform, including joining the on-call rota Foster a strong engineering culture through mentorship, code reviews, and collaboration Lead by example More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … and contribute to cross-team initiatives from design through deployment and operations Write maintainable, well-tested, high-quality code and uphold engineering best practices Focus on observability and maintain Service Level Objectives, take operational responsibility for the Identity Platform, including joining the on-call rota Foster a strong engineering culture through mentorship, code reviews, and collaboration Lead by example More ❯

dynamic ERP Project Manager to lead the integration of newly acquired businesses into their Microsoft Dynamics ERP system. This comprehensive system includes modules for CRM, sales, field services, and customer service, while also interfacing with key platforms such as Sage Intacct and Natural HR. Key Responsibilities: Review existing systems and processes of newly acquired businesses against standard workflows More ❯

candidate will have a proven track record in a consultancy or data centre construction and demonstrate a positive proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results. Desired experience includes; Construction or engineering related degree or a similar construction or engineering related qualification with extensive technical delivery experience in More ❯

highly successful Technology Team working on mid market to mid corporate sized risks. Operate within your underwriting authority working closely with the Underwriting Manager & Sales Team to deliver exception service to customers and innovative underwriting solutions. Support less experienced colleagues to increase their knowledge and experience. Comfortable trading face to face with intermediaries or clients. Excellent market profile within More ❯