76 to 100 of 125 Customer Service Jobs in Manchester

benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow … good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them ...

looking for Customer Success Advisors to help us deliver world-class support for our UK customers. You'll join a growing team and help shape how we support customers across our Car, Mobile, and Travel insurance products - providing fast, clear, and genuinely helpful interactions via live chat, with only … jargon, no confusion Help customers manage their policies, from quick updates to more detailed queries Act as the first point of contact for customer complaints - identifying, triaging, and investigating issues, and working towards the best solution with support from the compliance team Recognise and appropriately assist vulnerable customers, following ...

Service Technician/Engineer - Capital Equipment I'm looking for a driven and versatile Service Technician/Engineer to join the team of a leading industry manufacturer - providing expert installation, maintenance, and repair of advanced capital equipment across the country. This is a unique opportunity for a technically … diagnostics, and repairs. Providing hands-on technical support and training to customers. Identifying and resolving mechanical, electrical, and electronic issues. Ensuring high standards of customer service and operational efficiency. Accurately documenting service activities and maintaining reports. Collaborating with engineering and technical teams to support product improvements. What ...

join the Research & Knowledge Exchange Directorate on a fixed-term maternity cover contract. This is an exciting opportunity for a highly organised, analytical, and customer-focused professional with hands-on experience of CRM administration/development, ideally Microsoft Dynamics 365., to support our industry engagement and external partnerships. … reporting. Lead on business readiness, User Acceptance testing, launch and adoption Be the expert point of contact, engaging and consulting with the University customer and user community, including academic and professional service colleagues at all levels and, using your experience of D365, find solutions to business requirements ...

organised and customer-focused Helpdesk Administrator with experience in helpdesk, service desk, estimating, maintenance or facilities management? We are recruiting on behalf of a growing business in Bolton for a Helpdesk/Estimator Administrator to join their busy Helpdesk team. This is a varied role combining customer service, job coordination, administration and estimating, making it ideal for someone who enjoys being at the centre of day-to-day operations and managing multiple priorities Benefits: Salary up to £30,000 - may be some wiggle room for the right candidate Hours: Full-time, 40 hours per week ...

including Azure, Power Platform, M365, and Active Directory.Leading formal workshops with clients to gather requirements, displaying knowledge of the business environment in defining the customer's needs.Hold an advanced Microsoft Dynamics 365 CE/CRM functional certification such as Microsoft Certified: Dynamics 365 or equivalentMarketing/Sales/Customer Service Functional Consultant Associate or equivalent.Experience defining systems strategy, developing systems requirements, planning and executing testing, training, defining support procedures, and providing support for the implementation of Dynamics solutions.Excellent technical communication skills, including the ability to get across complex/technical issues to non-technical audiences.Experience contributing ...

translation requests efficiently while delivering the highest standard of service. Working closely with clients, linguists, and internal teams, you will coordinate bookings, manage service delivery, resolve operational challenges, and maintain strong client relationships. Fluency in Welsh and English is essential to effectively support Welsh-speaking clients and stakeholders. … Responsibilities: Booking interpreters on to jobs Calling clients – showing great telephone etiquette and customer care Ensuring an interpreter is present for every booking Build rapport with clients and interpreters Prioritising tasks – showing organisation and flexibility Quickly and efficiently managing incoming and outgoing calls and emails Skills & Experience: Welsh speaker ...

primary objective will be to maintain and enhance the security posture of our clients' environments, mitigating vulnerabilities and addressing malicious incidents across a diverse customer base that has entrusted their security functions to Advania.Please note that due to the Security Clearance requirement of this role you must have been … point for complex security events and incidents, employing structured problem-solving techniques.Manage the containment and remediation of potential and actual malicious incidents across our customer base.Build and maintain scalable security tooling and integrations using DevOps practices (CI/CD, Infrastructure as Code).Contribute to the operationalization of AI-driven ...

pressureStrong communication skills both written and oralAn inherent drive for professional and personal developmentA positive and enthusiastic attitudeProven independence and maturity in decision makingExcellent customer service skillsExperience of working in an environment with a focus on continuous improvementForeign language speakers are desirableFreshfields Overview Freshfields is a major international … matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.Our people make our firm - we are a people business and want to create a welcoming ...

Microsoft 365 and Dynamics 365. - Knowledge of Power Platform governance, security and ALM practices. - Excellent communication and stakeholder management skills. - Strong analytical, organisational and customer service abilities. Desirable: - Experience with Power Pages, Copilot Studio, AI Builder or Azure integrations. - Microsoft certifications such ...

given and were always there for one another. Your future, your benefits Competitive Salary Car allowance Holidays rising to 30 days per year with service (plus bank holidays) Annual Support Centre bonus scheme Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which … coffee chains - simple and easy to access making it possible to save hundreds of pounds a year Recognition schemes including Support Centre Heroes and service awards Your future, your role As a Clinical Project and Product Manager , youll be: Maintaining and flexing a portfolio of digital products that will ...

deliver first class consultancy solutions and software solutions to customers on time and to budget? a self-starter with combined passions of delivering strong customer service and technological innovation? Excited for the opportunity to be presented with complex business problems and writing code to develop bespoke software solutions … accommodate varying customer requirements? willing to going above and beyond for your customers, delivering implementation projects to the highest standard? If so, this could be the role for you... The role As an Implementation Consultant, your role involves delivering and configuring software solutions for our customers, providing UAT support ...

process mapping is desirable. Experience with change management methodology is desirable. Experience within a healthcare setting is advantageous. Experience in a contact centre/customer service environment is advantageous. ...

meet every point but believe you have the skills to succeed, we encourage you to apply. Support Property Managers in delivering excellent service across residential portfolios. Manage resident and stakeholder enquiries, escalating issues where required and maintaining accurate records. Prepare correspondence, raise contractor work orders, and coordinate insurance claims … residents, contractors, and stakeholders to resolve queries and support day-to-day property operations. Conduct occasional site visits to build property knowledge and support service delivery. What You Need to Succeed Strong administrative and organisational skills alongside attention to detail. Customer service excellence and your ability ...

given and were always there for one another. Your future, your benefits Competitive Salary Car allowance Holidays rising to 30 days per year with service (plus bank holidays) Annual Support Centre bonus scheme Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which … coffee chains - simple and easy to access making it possible to save hundreds of pounds a year Recognition schemes including Support Centre Heroes and service awards Your future, your role As a Product and Portfolio Manager , youll be: Maintaining and flexing a portfolio of digital healthcare products that will ...

department at Softcat, the Services Governance & Portfolio team is a dynamic group of people who influence, define, monitor and develop Softcat's service portfolio and our ability to deliver it effectively. Our mission is to optimise Tech & Services operations for delivering our services portfolio, with a focus on collaboration … communication, and customer service excellence. The Services Improvement team drives proactive, continual improvement to how we work and how we deliver services, improving outcomes for customers and the business.Success. The Softcat Way. Passion. Intelligence. Fun. Responsible. Community: these are the core values which define Softcat. ...

member of the IT team you will support the IT Administrator to provide an efficient and reliable service to approximately 50 users both onsite and working remotely. You will be an integral member of the team, and a key player in the day-today activities to ensure we deliver … products to our customers. Role Deal with day-to-day IT support requests from users via phone, email, and Microsoft Teams whilst providing excellent customer service Support both Windows & Mac hardware/software including iOS mobile devices Supporting our Enterprise resource planning (ERP) software Meeting room and desk ...

ideally with Procurement Act 2023 knowledge, then we have an opportunity for you! This is a 12 month FTC. Here at NHS Shared Business Service, we are running a tender for our Healthcare AI Solutions (HC AI) Framework. This framework is at the cutting edge of products and services … projects. Working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality. Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint. Negotiating with the supplier base ensuring that all aspects are covered within ...

have experience managing public sector agreements, ideally with Procurement Act 2023 knowledge, then we have an opportunity for you! Here at NHS Shared Business Service, we are running a tender for our Healthcare AI Solutions (HC AI) Framework. This framework is at the cutting edge of products and services … projects. Working closely with key stakeholders to influence procurement choice and drives savings and efficiencies and improve quality. Offering procurement support to the customer Service Directorates, Heads of Procurement and Key Leaders on a national footprint. Negotiating with the supplier base ensuring that all aspects are covered within ...

ATEM. Experience with video editing software, preferably DaVinci Resolve . Excellent knowledge of PowerPoint, Keynote, Zoom, Microsoft Teams and similar platforms. Excellent communication and customer service skills. Strong attention to detail and problem-solving ability. The ability to work to deadlines and remain calm under pressure. A professional ...

term relationships with dealership partners Understanding dealer needs and recommending tailored digital solutions Working closely with Relationship Managers and Area Sales Managers Delivering excellent customer service throughout the sales process Hitting and exceeding sales targets and KPIs About You Previous experience in sales, telesales, account management, or digital … Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. ...

role You can begin with an 8-week personalised training course on the ConnexAI product suite, which will help you to provide stellar customer support as the first point of contact for ConnexAI clients. Our 24/7 support model will provide opportunities to support clients worldwide. You will … able to provide technical support through various communication methods, making sure we maintain our reputation for delivering world-class customer service. About us We are a rapidly growing omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based ...

roofing and insulation sector. This is an excellent opportunity for a proactive sales professional with experience in specification or technical sales to build strong customer relationships, develop new business opportunities and drive sustainable sales growth across an established territory. Working autonomously while collaborating closely with internal teams … Tier 3 contractors and customers. Manage and maintain a healthy project pipeline in collaboration with the Sales Support team. Accurately update and manage customer information using the CRM system. Produce regular activity and market feedback reports. Attend sales meetings and contribute to business development initiatives. Represent our client professionally ...

Ambitious and driven Confident speaking with new people Resilient and competitive Motivated by earning potential Curious about business and technology Keen to progress quickly Customer-facing backgrounds such as retail, hospitality, fundraising, sport or customer service have built great foundations for success. If you're looking ...

market. Within our Telecoms, Media & Technology (TMT) industry, we work with leading brands to apply AI in ways that reduce operating costs, improve customer and network outcomes, and create new digital products and revenue streams.Our AI & Data team brings strategy, product thinking and engineering delivery together, shaping AI roadmaps … senior trusted advisor to C-suite stakeholders, shaping AI-enabled business and operating-model change and translating model capabilities into measurable financial, customer and operational outcomes.Providing executive sponsorship for complex, multi-workstream AI programmes, ensuring strong governance, risk management, delivery assurance and benefits realisation across the portfolio.Setting the standards ...