126 to 150 of 190 CRM Jobs in the Midlands

Job Title: Commercial Account Manager - Trade Location: Birmingham (Hybrid - 3 days per week in the office) Salary: £38,000 base + commission Role Overview: The Commercial Account Manager - Trade is a commercially driven sales role ...

meaningful management information from telephony, finance, HR, and other key systems. Working collaboratively with technical and data specialists, including Performance Analysts, BI Developers, CRM and SharePoint teams, to improve reporting capability across the organisation. Acting as an authoritative voice in identifying opportunities to improve how data is sourced, structured … structured, and stored within a data warehouse. You have experience working with data from multiple systems, such as telephony, finance, HR, case management, or CRM platforms. You are comfortable gathering and analysing reporting requirements, translating business needs into well-designed technical solutions. You have experience developing, maintaining, and enhancing data ...

meetings with key stakeholders and business leaders to ensure they are well informed throughout the project cycle through to delivery Manage projects including Salesforce CRM implementations, office 365 migrations, data warehousing, on prem SaaS migrations, data migrations and digital transformations Ensure IT governance, policies and regulations are fully adhered … Previous experience implementing Salesforce and CPQ modules into a large SaaS organisation highly desirable Experience in delivering large scale digital transformation projects, including CRM/ERP implementations Full knowledge of Agile, Waterfall and Lean methodologies Up to date knowledge of IT security and governance compliance standards ITIL certified highly advantageous ...

unnecessary effort. Team Collaboration Work with internal teams to ensure proposals are technically sound, commercially aligned, and easy for customers to understand and progress. CRM Management Maintain accurate CRM records to support transparency and prevent unnecessary customer effort caused by missing or unclear information. Renewal Success Lead renewal discussions ...

seeking an experienced Transformation Manager to lead and deliver a major Financial Crime Transformation Programme, with a particular focus on implementing a new CRM system and significantly upgrading the organisation’s Analytics & MI capabilities. This role is pivotal in shaping how Financial Crime teams operate, ensuring data-driven, automated … transformation across systems, processes, and MI/analytics methodology. Key responsibilities include; Lead the Financial Crime Transformation Programme, ensuring all workstreams (CRM, Analytics, MI, data, processes) are delivered on time and to scope. Translate transformation strategy into clear plans, milestones, and deliverables. Manage programme governance, including risk management, reporting, RAID ...

shape future product development with customer feedback. What youll need to succeed Strong customer service and administration experience, ideally in a tech-led environment (CRM, AI, automation, SaaS etc.) Ability to learn new systems quickly full training provided An analytical mindset and confidence interpreting data Great communication skills, especially when … training others Proactive problem-solving approach and genuine customer focus Familiarity with CRM platforms, job posting tools, helpdesk ticketing systems or project management software (highly desirable) Join our mission At hireful, were on a mission to make recruitment simpler, fairer and more effective for everyday organisations. If youre looking ...

Overview We are looking for a highly technical and commercially focused HubSpot Administrator to act as the strategic owner and architect of our HubSpot CRM platform. This role will be responsible for the full lifecycle of HubSpot — from architecture and optimisation through to advanced analytics, system integrations and CRM migrations … entire Go-to-Market (GTM) organisation (Sales, Marketing and Client Management), this is a hands-on role for someone who thrives on building scalable CRM architecture, safeguarding data integrity and translating complex platform capabilities into revenue-driving outcomes. Key Responsibilities Platform Ownership & Administration (HubSpot) Own the HubSpot product roadmap, prioritising ...

consultancy needs across emerging industry demands: Development and maintenance of a sales pipeline and ensuring all sales activity is recorded and reported through the CRM (Salesforce). Take ownership of outbound sales efforts, including lead generation, conversion of incoming enquiries, proposal management, and relationship development. Champion customer insight and feedback … maintain senior-level customer relationships: Ability to understand complex services and communicate them in a customer-focused way. Proficient with MS Office and CRM platforms (Salesforce preferred). Excellent written and verbal communication skills. The role is based in Solihull and offers hybrid working. Travel across the UK will ...

tailored solutions, ensuring a smooth onboarding/transition. Ensure all sales activity and account information is consistently and accurately recorded with thin the internal CRM system. Account Management & Development: Create and execute strategic account plans to retain and grow spend within existing customer base of FE & Independent Schools. Build, develop … Excellent presentation and communication skills both written and verbal. Experience with Salesforce is preferred but is not essential. Proficiency in the Microsoft suite, and CRM software. UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates . For further ...

Commercial Analyst to help shape how our sales and commercial functions operate, scale and succeed. In this role, youll take ownership of our HubSpot CRM, build smart automations, optimise pricing workflows, and empower teams across Sales, Finance, Operations and SLT with the insights they need to drive performance. What … will be doing: Owning and maintaining our HubSpot CRM, ensuring data integrity, smart automation and strong adoption Supporting bids, tenders and ROM pricing to ensure commercial accuracy and profitability Managing and evolving our CPQ capabilities and maintaining the company pricing book Creating pipeline, performance and revenue forecasts across multiple service ...

decision-makers. Maximise revenue: Proactively identify upselling and cross-selling opportunities with new and existing members to increase revenue and income generation. Utilise Salesforce CRM: Effectively manage the sales pipeline through lead generation, referrals, and conversions. Collaborate effectively: Work seamlessly with internal teams, including the field-based development management team … exceed sales targets, with experience in new business acquisition and account management. Industry knowledge: Strong understanding of the SME sector and its unique challenges. CRM proficiency: Experience using Salesforce CRM or a similar platform. Relationship building skills: Excellent communication, negotiation, and presentation skills, with the ability to build and maintain ...

anyone hoping to largely work remotely. The role would suit someone who has worked in a non sales account management role, operations, customer relationship management or customer success/experience. The role is full time 37.5 hours per week and largely office based in our Hinckley (Leicestershire) call centre, with … with all day to day operational issues Use Epoq’s chosen and internal systems to facilitate all required activities including Jira, Click Up, the CRM system and the internal reporting tool Liaise with all internal departments (sales, marketing, development, legal content, customer facing legal, customer support) to ensure smooth onboarding ...

Fast growing, dynamic SaaS business with a global customer base and team. Your Background/Skills: SaaS/IT Sales. Legal Industry Experience. Salesforce CRM Experience. Consultative Sales & Account Management. Upsell, Cross-sell. Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service … sales success, consistently meeting or exceeding targets • Skilled in assessing customer needs, building trusted multi-level relationships, and driving/closing opportunities • Experienced Salesforce CRM user • Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say “no” when needed • Proven relationship ...

looking for an established Product Owner to join their team on a 12 month fixed term contract. You’ll need proven experience managing CRM implementations alongside excellent stakeholder management skills. BENEFITS This opportunity comes with a range of benefits, including: 25 days annual leave (rising … scheme, health and well-being plans, discounted products and services, counselling etc. RESPONSIBILITIES As a Product Owner you will: Define the strategy for the CRM element of the project. Develop the product roadmap, define priorities and ensure that the project remains on track. Own and manage the backlog, ensuring effective ...

services Negotiate and finalise commercial agreements, ensuring profitable outcomes Analyse sales and market data to inform targeted decision-making Maintain accurate records within the CRM system Provide regular performance updates and reports to senior management Capture market intelligence to support future sales and marketing activity Key Requirements Full UK driving … targets and KPIs in a performance-driven environment Strong communication and presentation skills Confident negotiator with solid contract management experience Excellent pipeline and CRM management Strong organisational and time-management skills Ability to build effective relationships across diverse stakeholders At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants ...

calls, emails, and social touches. Pipeline Contribution: Value of opportunities created for the sales team. Response Time: Speed of follow-up on inbound leads. CRM Accuracy: Completeness and accuracy of data entry. Key Responsibilities Proactively research and identify potential clients through various channels. Engage prospects via phone, email, and social … media to qualify leads. Understand customer needs and align them with appropriate solutions. Maintain accurate records of interactions and progress in the CRM system. Collaborate with marketing and sales teams to optimise lead generation strategies. Become involved in ad-hoc tasks as required. Accountabilities Achieve targets as set for your ...

Oversight of infrastructure, networks, cloud services, and business-critical applications, ensuring secure and reliable operations. Support for both legacy and modern systems, including ERP, CRM, Sage, Microsoft 365, and specialist software. Management and liaison with external providers, contractors, and internal teams to deliver IT solutions, support business projects, and align … equipment, conferencing systems, and meeting room technology. Assist with IT and audio-visual setup at company events and meetings. Maintain and support ERP and CRM systems, including troubleshooting and vendor liaison. Provide support for legacy programs such as Sage 50 Accounts and Sage Manufacturing. Support and maintain specialist applications including ...

present tailored SaaS solutions Maintain a robust sales pipeline for the diversified markets and ensure a steady flow of qualified leads in the CRM Stay updated on product developments, industry trends, and emerging technologies Identify new business opportunities, including new markets, new clients, new partnerships or new products and services … strategies Proven track record in technology sales or relevant experience SaaS sales An understanding of the SaaS industry and market conditions Proficient in using CRM software to manage sales pipelines and customer relationships Demonstrated ability to meet and exceed sales targets and KPIs Driven to achieve goals with minimal supervision ...

talent development stakeholders Collaborate closely with marketing to support lead generation, campaigns, and messaging Accurately manage pipeline activity and updates within the CRM Represent Skillshub in virtual meetings, webinars, and occasional industry events What We Are Looking For Proven experience in a consultative B2B sales role Confidence selling solutions rather … goals Self motivated and able to manage your own pipeline and priorities Organised, proactive, and confident working independently within a hybrid environment Experience using CRM systems such as Monday, HubSpot, or Salesforce Why Join Skillshub Work with a high quality digital learning product that delivers real impact Warm inbound leads ...

Opportunity:CRM & Data Executive Contract: 12 Month FTC Location: Cannock Salary: £29,904 pa (as per Job Evaluation in Q4 2025) Briggs Group is a leading provider of asset management and engineering services across the UK and Ireland. If you don't feel like you meet all of the role … that discourage you from applying. You will be working with the Sales and Marketing functions and providing support on marketing data and maintaining CRM data integrity. Responsibilities: Account open requests Lead management, internal and external Campaign creation. Processing campaign returns to update system Interrogating reports from website activity, including form ...

Pattern: Full-time, office-based (Monday to Friday) Contract Type: Permanent Role OverviewThe Customer Relations Manager Analyst will play a key role in providing CRM analysis, reporting, and insight to support effective decision-making across the Group.Working closely with sales, marketing, and wider business stakeholders, the role will focus … analysing customer and sales data, producing targeted CRM outputs, and ensuring accurate customer allocation and coverage. This position is critical in enabling sales focus, strengthening customer relationships, and supporting overall commercial objectives. Key Duties, Accountabilities and ResponsibilitiesCRM Management Generate and maintain targeted customer lists to support CRM activity, based ...

forecasts and insights Identify upsell and growth opportunities using value-based selling approaches Maintain strong knowledge of products, services, and market trends Accurately manage CRM systems, quotations, contracts, and reporting Represent the company professionally, consistently demonstrating company values Skills & Experience Minimum 5 years’ experience in Customer Success, Account Management … managing complex accounts and senior stakeholders Strong commercial awareness and business acumen Excellent interpersonal, communication, and relationship-building skills Analytical mindset with experience using CRM and Customer Success tools (e.g. monday.com) Highly organised, proactive, and able to manage priorities in a fast-paced environment Confident working independently and collaboratively High ...

technical support to app users Resolve customer queries efficiently, ensuring a positive customer experience Troubleshoot software and account issues Log and manage cases using CRM and digital support systems Work towards KPIs focused on response times, resolution rates and customer satisfaction Identify opportunities to improve the customer journey Support customer … inbound calls Responding to digital customer communications (live chat, messaging, email) Working in a SaaS, software, app-based or technology environment (desirable) Using CRM systems and support ticketing platforms You will have: Excellent verbal and written communication skills A confident and professional telephone manner Strong problem-solving abilities Good organisational ...

Software Trainer - SaaS/CRM Up to £40,000 + benefits Hybrid - 1-2 days per week in Solihull - commutable from Birmingham, Coventry, Redditch, Stratford-upon-Avon, Kidderminster, Bromsgrove, etc Are you an experienced Software Trainer who enjoys not just delivering training, but designing it? Do you have hands … experience training users on SaaS or CRM platforms and creating high-quality learning content that actually gets used? We’re partnered with a rapidly growing Midlands-based Fintech business that is investing heavily in customer enablement and product adoption. Their globally used financial services platform continues to evolve, and they ...

parking. What You Will Be Doing •Identifying and pursuing new business opportunities across targeted customer interactions, via outbound telephone calls •Effective use of salesforce CRM system, structured follow-up to drive consistent pipeline development. •A fast-paced, commercially focused environment that values initiative, enthusiasm, and performance. •Penetrating new markets through … outreach, and barrier-removal tactics. •Conducting thorough follow-up with both new and existing customers to ensure all opportunities are captured. •Maintaining accurate, comprehensive CRM documentation for all communication and pipeline activity. •Working to defined KPIs to deliver strong performance and measurable commercial outcomes. •Managing time effectively to maximise productivity ...