126 to 150 of 167 CRM Jobs in the Midlands

help shape our technology landscape within an Agile environment. The Role As a Product Owner, you'll take charge of delivering strategic projects, with a strong focus on Salesforce CRM enhancements and integrations. From stakeholder engagement to backlog management, you'll play a vital role in driving solutions that meet business goals and user needs. Key Responsibilities Stakeholder Engagement: Collaborate … to gather, refine, and prioritise requirements in line with project objectives. Salesforce Expertise: Lead CRM platform development and integration projects, ensuring optimal use of Salesforce to deliver value. Agile Delivery: Break down work into Epics and Stories, define MVPs, and drive iterative delivery. Backlog Management: Own and prioritise the product backlog, balancing scope, timelines, and stakeholder needs. Roadmapping and Planning … and metrics to measure success and guide scope and schedule trade-offs. About You You're an experienced Product Owner with: Salesforce Knowledge: A proven track record in Salesforce CRM projects and integrations. Agile Expertise: Solid understanding of Scrum and Kanban methodologies. Stakeholder Management Skills: Strong communication and the ability to align diverse priorities. Problem-Solving Abilities: A proactive and More ❯

If so, we have a fantastic opportunity for you to join a dynamic Application Support Team as a D365 Power Platform Lead, taking ownership of our Microsoft Dynamics 365 CRM and Power Platform applications. As the D365 Power Platform Lead, you'll: Lead & Manage a team of support specialists, ensuring incidents, bugs, and small changes are resolved promptly and effectively. … Be the go-to expert for our D365 CRM and Power Platform apps, supporting stability and helping identify opportunities to automate, improve, and evolve. Collaborate with architects and development teams to guide strategic change - your practical input and platform expertise will be vital. Ensure the platform is safe, compliant, up-to-date, and governed to policy standards. Enhance proactive monitoring More ❯

and commercial proposals Collaborate with delivery and support teams to ensure customer success Work toward uncapped targets with the backing of a well-established brand Maintain up-to-date CRM records (Salesforce or HubSpot) What We're Looking For 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.) A confident, credible … communicator able to influence senior decision-makers Proven ability to close mid-to-large value deals using a consultative approach Familiar with structured sales frameworks (e.g., SPIN, MEDDIC, Challenger ) CRM-literate and tech-savvy, with a genuine passion for technology Full UK driving licence and willingness to travel for anchor days/client meetings What's In It For You More ❯

and commercial proposals Collaborate with delivery and support teams to ensure customer success Work toward uncapped targets with the backing of a well-established brand Maintain up-to-date CRM records (Salesforce or HubSpot) What We're Looking For 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.) A confident, credible … communicator able to influence senior decision-makers Proven ability to close mid-to-large value deals using a consultative approach Familiar with structured sales frameworks (e.g., SPIN, MEDDIC, Challenger ) CRM-literate and tech-savvy, with a genuine passion for technology Full UK driving licence and willingness to travel for anchor days/client meetings What's In It For You More ❯

part of a rapidly expanding ERP consultancy delivering solutions to household-name clients! An ERP Implementation Consultant (ERP, Accounting Software, Sage, Iplicit, Consultant) is required by a growing ERP & CRM solutions provider with an impressive track record supporting high street names and well known companies. The company is a £2.5M-turnover business with 21 staff across the UK and India … delivering complex ERP and CRM solutions across Mid market ERP and CRM inclduing Iplicit. You'll need the following experience to apply: Proven experience implementing accounting software (e.g. Sage 50, Xero, QuickBooks, etc.) Solid understanding of finance fundamentals Comfortable working with accountants and finance professionals Excellent communication and project management skills Self-starter who can handle multiple implementations You'll More ❯

part of a rapidly expanding ERP consultancy delivering solutions to household-name clients! An ERP Implementation Consultant (ERP, Accounting Software, Sage, Iplicit, Consultant) is required by a growing ERP & CRM solutions provider with an impressive track record supporting high street names and well known companies. The company is a 2.5M-turnover business with 21 staff across the UK and India … delivering complex ERP and CRM solutions across Mid market ERP and CRM inclduing Iplicit. You'll need the following experience to apply: Proven experience implementing accounting software (e.g. Sage 50, Xero, QuickBooks, etc.) Solid understanding of finance fundamentals Comfortable working with accountants and finance professionals Excellent communication and project management skills Self-starter who can handle multiple implementations You'll More ❯

We have a new opportunity for a passionate and self-motivated CRM Executive to take the lead in shaping and executing our client communications strategy across the entire customer journey, from lead nurturing to long-term retention. In this pivotal role, you'll drive the success of our E-Commerce and gallery objectives by delivering intelligent, personalised, and high-performing … new Head Office at the Mailbox, you'll be reporting to the Head of Digital Marketing, managing the roll-out of automated workflows, championing best practices, and exploring new CRM functionalities to ensure every customer touchpoint reflects the highest standards of communication. With a strong grasp of GDPR and the CAN-SPAM Act, you'll be a guardian of compliance … role in building trust and driving engagement in a dynamic, creative environment. This is a fantastic opportunity to make a tangible impact, shape strategy, and push the boundaries of CRM excellence. What the Luxury Content Assistant Role Includes: • Developing and continuously optimising communication strategies by delivering valuable, personalised content, driven by user behaviour and activity data, to maximise customer retention More ❯

their team grow to 110+ staff and counting. Operating from modern offices in Solihull, their Process & Systems function sits at the heart of the business, driving continuous improvement across CRM, ERP, order-management and billing platforms. Joining this tight-knit group offers direct influence over key architectural decisions as they integrate a recently acquired Manchester-based business unit and modernise … scalable software, data and integration architectures that align with strategic objectives. Translating business and BA-captured requirements into clear technical specifications for development teams. Leading system integration projects across CRM, ERP, service management and billing domains. Providing hands-on technical leadership, mentoring developers and collaborating closely with BAs and QA. Championing best practice in Agile delivery, CI/CD, security More ❯

Company We're working with a large-scale enterprise with a global footprint, known for innovation and high-volume operations. The business recently implemented Zendesk to replace its legacy CRM system and is investing heavily in data-led transformation. With over 2,000 contact centre agents and more than 600,000 weekly customer touchpoints, this is a fantastic opportunity to … managing a team of three data analysts. The ideal candidate will bring experience from high-volume contact environments and a passion for operational improvement. Key Responsibilities - Lead insights across CRM, telephony, email and chatbot data. - Own contact centre reporting around operational efficiency, agent performance, and contact volumes. - Validate and assess the integrity, frequency, and relevance of operational data. - Support digital … form a holistic view across customer contact journeys. - Work closely with QA, WFM, Digital and BI teams to align metrics and drive continuous improvements. - Drive performance insight via Zendesk CRM and feed into business recommendations. Skills & Experience Essential: - Experience managing contact centre analytics in large-scale operations (1000+ agents). - Proficiency in SQL and/or Excel; some exposure to More ❯

debug and interpret code Familiarity with JavaScript, Linux command-line environments, and the LAMP stack Understanding of REST/SOAP APIs, browser dev tools, and log analysis Experience with CRM platforms (SugarCRM preferred) Strong communication skills and a customer-first mindset A structured, detail-oriented approach to managing support workloads Preferred Qualifications Experience supporting SaaS applications in complex environments Familiarity … with platforms like HubSpot or Salesforce Background in CRM customisation or integration Experience with Oracle, Microsoft SQL Server, or Microsoft IIS Ready to make a difference in a global support team? Apply now to bring your technical expertise and customer focus to a role where your contributions truly matter.If you're interested in this role, click 'apply now' to forward More ❯

things IT: infrastructure, ERP, application support, networking, and internal projects. What You’ll Be Doing Maintaining and developing on-prem IT infrastructure (no cloud) Administering and automating ERP and CRM systems Writing SQL queries, procedures, and reports Supporting 60+ users across 3 sites (sales, manufacturing, and distribution) Managing BAU issues and driving tech improvements Delivering custom app changes and integrating … new production lines Reporting directly to the Technical Director and CEO Tech Stack ERP/MRP – across AR/AP, BOMs, purchasing, inventory, salesDynamics 365 CRM + PowerApps custom modulesSQL – advanced querying, views, stored proceduresPower BI – KPI dashboards and reportingVMWare (vSphere & ESXi)Microsoft Server 2012R2–2022Active Directory/Intune/DHCP/DNS/GPONetworking – Ubiquiti & CiscoSAN & NAS storage/ More ❯

with cross-functional teams to develop, maintain, and optimize software solutions that drive operational excellence. What You'll Do Design, develop, and maintain integrations between Epicor P21 ERP, Salesforce CRM, and other business-critical platforms Develop APIs and middleware to facilitate real-time data exchange Write and maintain SQL queries, C# code, and Crystal Reports Collaborate with stakeholders to gather … of new systems and features What We're Looking For Hands-on experience with Epicor P21 ERP or similar systems Proficient in SQL and C# programming Knowledge of Salesforce CRM and API development Familiarity with Crystal Reports and version control software Strong communication skills and ability to engage with stakeholders Understanding of distribution or business operations is a plus Why More ❯

Can you bring your product support skills to our Technical department? Join our team based in Willenhall, UK, and enjoy a collaborative culture that empowers you to build a career you can be proud of. What would you do as More ❯

on-site role offering the opportunity to join a company delivering both hardware and software solutions , at a pivotal point of growth and transformation - including the rollout of HubSpot CRM . You'll report directly to the COO and work in close partnership with the sales and account management teams to ensure customers receive excellent service and ongoing value. Key … in the Customer Success team - supporting their development, performance, and daily operations. Internal Collaboration: Work closely with internal sales and account managers to align on customer strategy and objectives. CRM Transition: Support the business through its transition to HubSpot , helping to improve systems and customer tracking. What We're Looking For: 3-5 years' experience in a Customer Success, Account … management. Excellent relationship-building and communication skills. Commercial acumen - comfortable identifying revenue opportunities and driving retention. Organised, adaptable, and proactive, with a collaborative approach to problem-solving. Experience with CRM systems; HubSpot knowledge is a bonus. Benefits: £35,000-£45,000 depending on experience 23 days holiday + bank holidays BUPA healthcare plan Company pension scheme Free on-site parking More ❯

CRM Developer Up to £50,000 Hybrid - 1 day in West Midlands THE COMPANY We have partnered with a national conglomerate in the hospitality industry that is looking to continue its growth by adding two more CRM Developers to its already strong central expertise team. THE ROLE Essentially acting as an internal consultant for a wide range of in-house … brands, this is the perfect opportunity for an experienced CRM Developer to join a fast-growing central expertise team within a national organisation. You'll have the chance to work on launch initiatives, optimise automation touch-points, and enhance welcome campaigns YOUR SKILLS AND EXPERIENCE Experience with either HTML, CSS, or JavaScript.Experience with Braze is advantageous Experience in ESPs & CDPs.Experienced … in delivering multiple CRM campaigns. HOW TO APPLY If you feel your skills and experience to date match this opportunity, send me an email at More ❯

We are looking to recruit an experienced Dynamics CRM Administrator/3rd Line Dynamics CRM Engineer. You will act as the SME providing 2nd & 3rd line support to the users of Dynamics CRM. You will responsible for the development of the implementation processes and delivery of Dynamics CRM upgrades. To be a success in this role you will be an … both on Premise and Cloud experience administering and supporting Dynamics CRM. You will provide proactive support to ensure availability. Working with the architecture teams you will ensure that Dynamics CRM is effective integrated with key business systems were it can deliver insight. Experience of supporting Dynamics in a public sector environment such as Education, Health or Local Government whilst not … and development of their people. You will be a role that makes a real difference enabling the wider organisation to gain valuable insights from the data contained within their CRM environment. This is a hybrid role with 2 - 3 days per week in our clients office in Derbyshire. Eligo Recruitment is acting as an Employment Business in relation to this More ❯

generated leads to closing deals and onboarding new customers Collaborate with internal teams, including marketing and presales, to drive customer engagement Maintain accurate sales pipeline and forecasting in Salesforce CRM Stay up to date with industry trends and competitor activity to refine sales strategies What we are looking for: Evidenced experience in B2B sales, ideally selling SaaS or logistics/… negotiation, and presentation skills Self-motivated, target-driven, and resilient with a hunter mindset Ability to build and nurture long-term relationships with key decision-makers Experience using Salesforce CRM tools for pipeline management and reporting Passion for technology and how it can transform business operations Experience in logistics, fleet management, or supply chain industries A network of SME contacts More ❯

advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location, using market-leading technology. The Role Following the release of their own in-house CRM system, this role is pivotal in enabling the smooth transition for its network members from the current system. The role will involve conducting regular training sessions with network members, usually … to ensure best possible transition success rate. The ideal candidate should have the following experience/skills: Success in customer service or business development role. Good working knowledge of CRM systems, with previous experience of deploying technology (preferred). Outstanding listening and communication skills. Highly organised and ability to multitask. Strong relationship development skills. Experience within financial services is preferred. More ❯

of how our products work and how we support customers. You’ll learn to assist with technical enquiries, plan deliveries, schedule service work, and update customer records in our CRM system. This is a varied role that combines customer communication with logistical coordination, working closely with colleagues in our service, engineering, and delivery teams. Full training and support will be … pre-delivery assessments and help coordinate the delivery schedule and route planning Assist in scheduling engineers for service and maintenance work. Keep customer records up to date using our CRM system Support internal teams and help ensure efficient, smooth operations across departments Training Business Administrator Level 3 Apprenticeship Standard To be decided upon completion of training Apprenticeship Standard Business administrator More ❯

Job title: Email & CRM Specialist Location: Coventry Salary: £35,000 (DOE) Contract: Full time, Perm, 1 day per week working from home Start date: August/September 2025 The Role An innovative and fast-growing ecommerce brand is seeking a talented Email & CRM Specialist to join their digital team. This is a fantastic opportunity for someone who thrives in a … churn. Create clear and insightful reporting on key campaign metrics including open and click rates, conversions, and revenue impact. Stay informed on emerging trends, tools, and innovations within the CRM and email marketing space to continually optimise strategy. Candidate Criteria Demonstrable experience in running and optimising email marketing programmes end-to-end. Hands-on experience with email marketing and automation More ❯

Robert Half Technology are currently recruiting for a contract CRM Data Analyst role to start as soon as possible. You will be required to be in the office 3 days a week. The role is based just outside of Wolverhampton. We're looking for a detail-oriented and collaborative Senior CRM & Data Insights Executive to take ownership of CRM and … ideal candidate will be a hands-on technical expert who enjoys improving systems and processes, while also acting as a key partner to teams across the organisation. Key Responsibilities CRM & Data Operations Serve as the primary owner of the CRM system, overseeing its strategic development and day-to-day performance. Ensure supporter data is accurate and maintained to support compliance … and reporting. Manage data processes such as imports, segmentation, deduplication, GDPR updates. Maintain efficient and well-documented processes around coding, data selections, and income tracking. Lead CRM improvement initiatives, including workflow enhancements, systems integrations, and collaboration with digital partners and suppliers. Process Development & Documentation Develop and maintain Standard Operating Procedures (SOPs) for CRM and data processes. Promote consistent and compliant More ❯

CRM Insights Analyst Up to £43,000 Hybrid - Birmingham (2x days per week) THE CLIENT An exciting opportunity to join a leading organisation in the travel industry. THE ROLE In this position, you will deliver insights and analysis on campaign performance, customer segmentation, and audience targeting-all aimed at increasing customer reach and engagement frequency. SKILLS Strong experience as a … CRM Insight AnalystProficiency in SQLExperience with Python, data visualisation tools, and Google Analytics 4 is a plus. APPLY To express your interest, send an email or apply below. More ❯

sales contracts and close deals that meet or exceed revenue targets. -Account Management: Maintain regular contact with existing clients to ensure satisfaction and identify upselling/cross-selling opportunities. -CRM Management: Utilise the company's CRM system to track leads, opportunities, and customer interactions. -Market Knowledge: Stay informed about market trends, competitor activities, and industry developments. -Sales Reporting: Provide accurate … sales, preferably in a B2B environment selling Software, Technical or Cyber Security Solutions to businesses. -Excellent communication, interpersonal, and presentation skills. -Strong negotiation and closing abilities. -Proficient in using CRM software and other sales tools. -Self-motivated and driven to achieve targets. Salary - £40,000 - £60,000 (+ Commision) Working Arrangement - Hybrid Please apply for consideration. More ❯

sales contracts and close deals that meet or exceed revenue targets. -Account Management: Maintain regular contact with existing clients to ensure satisfaction and identify upselling/cross-selling opportunities. -CRM Management: Utilise the company's CRM system to track leads, opportunities, and customer interactions. -Market Knowledge: Stay informed about market trends, competitor activities, and industry developments. -Sales Reporting: Provide accurate … sales, preferably in a B2B environment selling Software, Technical or Cyber Security Solutions to businesses. -Excellent communication, interpersonal, and presentation skills. -Strong negotiation and closing abilities. -Proficient in using CRM software and other sales tools. -Self-motivated and driven to achieve targets. Salary - £40,000 - £60,000 (+ Commision) Working Arrangement - Hybrid Please apply for consideration. More ❯

Job Title: Customer Support Representative Location: Leicester (LE12) About Us: Our client is a leading recruitment CRM software business dedicated to providing a top class service to their clients/users. They are passionate about delivering an exceptional service, training and solutions to their clients. We are currently seeking a dynamic, friendly, energetic, well spoken, computer literate, problem solving individual … support team. Job Description: As a Customer Support Representative, you will be the first point of contact for their clients, providing them with outstanding support and guidance through the CRM software. Your role will involve addressing customer enquiries, resolving issues, offering training whilst keeping a calm, helpful and supportive approach to ensure a positive customer experience. Key Responsibilities: Respond promptly More ❯