51 to 75 of 126 Customer Experience Jobs in the Midlands

helping them outperform their competition through speed and innovation. About Apexon: Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … large-scale applications and frameworks and have outstanding communication and leadership skills. You’ll have: Bachelors or higher in Computer Science (or equivalent work experience) Minimum 2 years of application development engineering experience Programming and software development in Java Experience building transactional systems and strong understanding of … analytical thinking Ability to work independently and in collaboration with other team members Front end web-stack development Preferred Qualification REST based Web services Experience with Microservice architecture Experience with React and Angular Experience with Spring, Hibernate, Rabbit MQ, Hazelcast Experience with Gitlab and Kubernetes Basic More ❯

Performance Marketing Manager. eCommerce & Performance Marketing Manager profile: Developing and executing online sales strategies, overseeing website performance, managing inventory and product listings, and ensuring customer satisfaction, all while driving revenue growth. Key Responsibilities: Develop and implement e-commerce strategies to achieve business goals. Conduct market research and analyse data … identify opportunities and trends. Set and track key performance indicators (KPIs) for the e-commerce website and campaigns. Oversee website design, functionality, and user experience (UX). Manage product listings, pricing, and inventory levels. Optimize website content and structure for search engine optimisation (SEO). Ensure a positive customer experience throughout the online shopping journey. Lead and motivate the e-commerce team, if applicable. Collaborate with cross-functional teams (e.g., marketing, sales, IT). Manage budgets and resources effectively. Skills/Qualifications/Knowledge: Experience: At least 5 years of experience in e-commerce or More ❯

the UK. Your Skills/Background: SaaS/Application Software Development, C#/.NET, .NET Core, Persistence Frameworks, SOLID Principles, Web APIs, MS SQL, Customer Experience, Team Leadership, Systems & Processes Leadership. Who we are: We're Sprint Enterprise Technology - a small, high-impact fintech company, doing big things … and enables the flow of complex investment data that is increasingly required to power today's software systems. We operate in a fast-paced, customer-first environment that embraces innovation. Our technology stack is Microsoft-based, running on a VMware virtualized private cloud, carefully managed by our own Infrastructure … opportunity within the fintech sector. What you'll do: Work closely with customers, our Business Analyst and the commercial team to gather feedback, understand customer needs, act as a critical thought partner, and ensure our solutions deliver maximum value. Lead, manage, and mentor a growing team of developers, including More ❯

Analyse large volumes of data from various sources, including transactional, demographic, and online data, to build predictive models. Apply machine learning techniques to personalise customer experiences and optimise content presentation. Design and execute robust testing strategies to validate hypotheses and measure commercial impact. Present insights and recommendations to senior … stakeholders, including C-suite executives. Proactively identify opportunities for personalisation and customer experience improvements. About You Strong expertise in a broad range of data science techniques , including regression, classification, and machine learning. Experience with deep learning or generative AI is a plus but not essential. Proficiency in … Spark)SQL and Python . Experience with PySpark is beneficial but not required. Experience designing and implementing robust testing frameworks . Strong analytical skills with keen attention to detail. Excellent communication skills-comfortable presenting insights to a variety of audiences and crafting a compelling data-driven narrative. Effective More ❯

a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres.With 650,000+ … lead, ensuring alignment with business goals and overseeing the end-to-end project lifecycle. Provide expertise in areas such as supply chain, omnichannel commerce, customer experience platforms, and smart retail innovations. Build strong client relationships, becoming a trusted advisor and thought leader in the retail and consumer goods … domains. We are looking for experience in the following areas: A proven track record as a technology delivery lead and enterprise architect within retail and consumer goods industries. Experience designing and implementing solutions such as cloud platforms, enterprise resource planning (ERP) systems (either SAP or Oracle), data analytics More ❯

you'll be responsible for daily and accurate reporting during campaigns, as well as active participation in social media groups to share successes and customer satisfaction. Key Responsibilities: Engage and excite customers through product demonstrations. Drive in-store sales and boost product awareness. Provide outstanding customer experiences. Maintain … daily and accurate reporting. Contribute to social media groups to share successes and customer satisfaction. Qualifications and Skills: Passion for technology and innovation. Excellent communication and presentation skills. Ability to learn and explain complex technological concepts. Previous retail or sales experience is a plus. Perks: Embrace diversity & inclusivity … being. Revel in a supportive company culture & grab hold of fantastic career prospects across Avidity Group. If you're ready to deliver an exceptional customer experience and be a true ambassador for leading tech products, apply NOW More ❯

exciting opportunity to join a dynamic employee relations advisory team within a shared services environment. We are looking for self-motivated individuals who have experience advising on employee relations issues and are wanting to build their career within this specialist function. The employee relations team provide remote advice to … managers dealing with queries on a variety of issues across the UK and Ireland. This role would suit an individual who already has experience advising on disciplinary, grievances, absence management and other complex workplace issues who is looking to further their career within the specialty of employee relations. This … take the best approach to dealing with employee relations issues. Build and maintain strong working relationships with key client stakeholders and provide an excellent customer experience to the client. Essential Criteria includes; Previous experience of advising and supporting managers with complex ER issues including dismissal and discrimination. More ❯

Dynamics 365 CE Developer Design, develop, and customise Dynamics 365 CE solutions, including plugins , workflows , and integrations Required Experience: * Dynamics 365 CE (ideally Customer Experience) development, configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Data Integration and Data Migration experience * Excellent More ❯

to life and loves problem solving? GammaLabs is on the lookout for an Apprentice Business Analyst who’s ready to gain some hands-on experience in creating products, working with other companies, and making a real business impact. Role The main purpose of this apprentice position is to help … improve Gamma’s website and systems, making the customer experience smoother and more effective. You’ll work closely with business partners and team members to find ways to make things better for customers as they navigate Gamma’s website and systems You’ll work on big projects from … requirements Assist in organising and documenting workshops Support the testing of new processes and systems Help maintain project documents and updates Assist in analysing customer feedback and finding areas for improvement Support in the creation of user guides and training materials Training Business Analyst Level 4. After you have More ❯

Executive to help manage and grow two e-commerce sites serving both retail and trade customers. This is an exciting opportunity for someone with experience in digital marketing and e-commerce, looking to take ownership of website management, product merchandising, and performance marketing within a fast-paced, creative business. … closely with the Head of Marketing, you'll manage the day-to-day performance of e-commerce websites and contribute to strategies that improve customer experience, drive traffic, and boost sales. Key Responsibilities for E-Commerce Executive Website & E-Commerce Management Maintain and merchandise product listings, categories, and … content Optimise website performance and user experience across desktop and mobile Prepare and edit product imagery using Photoshop (or similar tools) Manage product data uploads, pricing, and cross-selling functionality Carry out regular website audits and competitor benchmarking Digital Marketing Support Support Google Ads campaigns (Search, Shopping, Display, Retargeting More ❯

This is your chance to lead the delivery of world-class connectivity solutions, shaping how businesses across the UK stay connected—while ensuring every customer experience is seamless, professional, and on point. A Day in the Life as Our Project Manager As a Project Manager at Convergence Group … no two days will be the same. You’ll play a key role in driving the success of our customer onboarding journey, overseeing every stage of the project lifecycle with clarity, energy, and purpose. Lead Projects End-to-End: Take charge of every aspect of infrastructure project delivery—from … on top of project documentation, including Statements of Work (SOWs), RAID logs, and Project Initiation Documents (PIDs), keeping everything organised and accessible. Champion the Customer: Put customers at the centre of everything. You’ll build strong relationships, communicate regularly, and make sure stakeholders feel supported and informed every step More ❯

Dynamics 365 CE Developer Design, develop, and customise Dynamics 365 CE solutions, including plugins , workflows , and integrations Required Experience: Dynamics 365 CE (ideally Customer Experience) development, configuration and customisation Ability to develop custom plugins (C#), workflow and actions Strong Data Integration and Data Migration experience Excellent More ❯

Executive to help manage and grow two e-commerce sites serving both retail and trade customers. This is an exciting opportunity for someone with experience in digital marketing and e-commerce, looking to take ownership of website management, product merchandising, and performance marketing within a fast-paced, creative business. … closely with the Head of Marketing, you'll manage the day-to-day performance of e-commerce websites and contribute to strategies that improve customer experience, drive traffic, and boost sales. Key Responsibilities for the E-Commerce and Digital Executive Website & E-Commerce Management Maintain and merchandise product … listings, categories, and content Optimise website performance and user experience across desktop and mobile Prepare and edit product imagery using Photoshop (or similar tools) Manage product data uploads, pricing, and cross-selling functionality Carry out regular website audits and competitor benchmarking Digital Marketing Support Support Google Ads campaigns (Search More ❯

Architects and Strategists to understand the current and future capability roadmap , working with business owners in CTO, CIO or Product Development teams to understand Customer Experience , and to drive the definition of an effective set of end to end solution options and architectures . You will be responsible … Ability to elicit, understand and interpret early stage requirements and play them back, getting optimum balance between business expectation and technical complexity/direction. Experience in technically shaping (defining architecture and design) and delivering projects/programmes in at least two of the following mobile network domains/areas … virtual and cloud), and IT BSS. Proven ability to communicate with technical credibility to negotiate the best technical solutions in line with architectural principles. Experience in an end-to-end role defining the scope, estimates and technical solution options for a new project or idea. The Other Stuff We More ❯

value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … to launch a career in sales within a fast-paced, dynamic environment. The role provides industry-leading training, clear career progression, and hands-on experience in managing client relationships, setting you up for long-term success. As an Outbound Sales Account Manager, you will play a key role in … opening new accounts, reactivating old ones, and providing an exceptional customer experience. You will be supported every step of the way as you develop your sales and business acumen skills. The responsibilities include, but are not limited to: Achievement of set sales target. Achievement of set Key Performance Indicators More ❯

strategic leader with a passion for operational excellence? Do you thrive in an environment where success is driven by commitment, innovation, and putting the customer first? Ready to join a trusted Award Winning Software tech brand? Whilst we've experienced 200% Customer Business Growth we know the true … all elements are consistent with the company's direction and are resourced and achievable. You will lead and effectively manage multiple areas including: + Customer Experience + Technical Services + Implementation and Training + IT Systems About you: + Proven ability to support various technologies, including but not … in support of the Business Plan and assist with setting goals and targets on the Business Plan + Sound decision making ability with the experience to balance consensus against authority + Strong collaboration, presentation and influencing skills + Able to effectively train, mentor and leverage the skills of others More ❯

sites. If you have a passion for cutting-edge telematics systems, fleet management platforms and IoT, and a deep commitment to providing an exceptional customer experience then we invite you to join our team and be part of a dynamic journey towards innovation. What does this role involve … day to day? Managing a team of software engineers (across UK and other territories) to deliver high-quality customer features Acting as the dev manager for mobile applications and operations Collaborating with internal and external teams to ensure that JCB LiveLink meets the needs of customers Designing, developing, and … and Angular Contributing to code reviews and ensure adherence to coding standards and best practices This will be suited to you if: You have experience managing a team of developers You possess strong C# skills, demonstrated proficiency in C# programming, with a focus on building scalable applications using .NET More ❯

management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Head of Architecture you'll be involved in: Improving resilience and redundancy … and serverless services (AWS certifications preferred). Knowledge of Well Architected Framework. Security infrastructure and best practice. Engineering/technical background with hands-on experience in architecting, designing and developing cloud solutions. A solid understanding of architectural patterns. Flexible and responsive to both people/client needs and opportunities. More ❯

for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your … customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: A passion for sales and be keen to learn and develop your skill set Demonstrate a keen More ❯

within its group. All details regarding the sector will be revealed during shortlisting. Youll be working within our clients Aftersales team, reporting to the Customer Experience Manager. This is lively and busy team. This role is a mix of both administration and telephone calls, communicating with internal colleagues … field based engineers and their end customers. The ideal person will have experience working alongside a live operation, working to time related deadlines and have experience in coordinating the diaries of field based colleagues to attend scheduled appointments. Summary of your day to day duties: Answering inbound phone … calls from service engineers and their customer base Communicating with field based service engineers and supporting them with their enquires from the office Reviewing future planned workload and correctly allocating to the relevant engineer with the skillset and in the relevant geographical area Review maintenance contracts and ensure these More ❯

learning content. Support customers and business partners with queries and issues. Evaluate the impact of content that you make to ensure a smooth the customer experience. Training You will move into an experienced Junior Digital Learning Designer role at the end of your apprenticeship. Apprenticeship Standard Learning and development More ❯

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … Required Qualifications Bachelor’s or Master’s degree in Data Science, Computer Science, Information Systems , or a related field. 7+ years of hands-on experience in data engineering, data modeling, data architecture , or analytics . Expertise in SQL , entity-relationship modeling, and dimensional data modeling . Experience with … relational and NoSQL databases such as Oracle, Sybase, PostgreSQL, SQL Server, MongoDB . Familiarity with big data platforms (e.g., Hadoop, Snowflake). Prior experience with ETL tools or as a SQL developer . Proficiency in Python for data engineering and Tableau for reporting and dashboards. Exposure to cloud platforms More ❯

in Birmingham. With a company wide transformation project underway that will use the latest technology to automate and streamline both business process and the customer experience this Head of Business Solutions will form part of a newly formed tech C-suite tasked with delivering complex application, API integration … understanding of API's and AWS to deliver on complex third party integration and cloud infrastructure re-build projects - Solid board level stakeholder engagement experience - An understanding of application management would be useful - Team leadership or management experience In return this Head of Business Solutions can expect: - Base More ❯

banks personal, corporate, and payment channels. It will be your task to produce scalable, resilient and secure solutions across various domains to improve the customer experience We are looking for an architect who can work on all tiers of the business within complex technical landscapes. You will be … into technical solutions and working directly with the business to design and deliver modern solutions that can be easily enhanced/upgraded. Required skills: Experience dealing with complex technical landscapes The ability to design solutions across different architectural domain Deep expertise in Salesforce technologies particularly Sales Cloud, Service Cloud More ❯

around Apple products, providing the right solutions and getting products into customers' hands. You understand that the Apple Store is dedicated to delivering a customer experience that's unlike any other. It starts with you discovering customers' needs. And with the support of your store team members, you … visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You're proud to represent Apple, and you … eager to share that passion with others. You're willing to learn and embrace Apple's unique style of service. Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction. Strong communication skills that let you converse as freely and More ❯