26 to 50 of 82 IT Support Jobs in the Midlands

IT Support Technician Annual Salary: £25,000 Location: Burton-On-Trent Job Type: Full-time on site Please not a driver's license is essential for this We are excited to present an IT Support Technician role for one of our clients based in Burton-On … interest in technology. You will be improving customer and client relations in a friendly, laid-back environment. Day-to-day of the role: Answering support requests via both telephone and email. Providing answers to client's questions by identifying problems, researching answers, and guiding the client through corrective steps. … tasks. An impeccable phone manner and a keen eye for detail. Good understanding of the Windows operating system, and computers. To apply for this IT Support Technician role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. More ❯

Birchwell Associates is proud to be recruiting on behalf of a well-established professional services firm, who are looking to appoint an experienced IT Support Engineer to join their growing internal IT team. This is an exciting opportunity for a motivated and skilled individual to play a … key role in delivering robust, friendly, and reliable IT support across the organisations office network. About the Role: Based primarily in Stamford, this role will involve regular travel to additional office locations. Therefore, a full UK driving licence and access to a vehicle (insured for business use) are … essential. Key Responsibilities: Provide responsive, approachable IT support to users at all levels Troubleshoot hardware, software, and networking issues both remotely and in person Install and configure desktop and server systems Contribute to the development and rollout of new technologies and infrastructure Proactive maintenance and monitoring of systems More ❯

Mercedes AMG HPP – Formula 1 - IT Support Engineer Trackside Northampton - Ongoing contract This amazing long-term contract role for an IT Support Engineer is a unique opportunity to showcase your expertise and skills with a world leading motorsport business Mercedes AMG HPP, based in Brixworth, Northamptonshire. … based 100% on site in Brixworth and will be responsible for factory based F1 track support. This role will include some factory-based track support of race weekends outside of normal working hours that will requiring some weekend and weekday late/night shift work. We're looking for … a candidate who has good experience in 1st and 2nd line IT support and who may be able improve reliability and availability across the IT application and infrastructure landscape. Ideally, we're looking for a candidate with good knowledge and experience in: Enterprise application, middleware and infrastructure More ❯

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft … Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work … understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide More ❯

IT Support Supervisor - Swindon - Up to £33,000 - £36,000 My client is seeking a highly motivated and enthusiastic IT Support Supervisor to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business. You will be … involved in BAU support of their IT estate, mentoring two junior members of the team as well as helping to deliver projects across the business. Essential skills of the IT Technician: Microsoft server and Cloud operating systems and infrastructure experience MS applications including O365 admin Networking experience … Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP/IP Desirable experience of the IT Systems Administrator: Experience working in a school/education environment. Benefits: 24 days holiday + 8 bank holiday (increasing over time) Local government pension More ❯

The Redline Group is working in partnership with our client to assist them in searching for a Contract IT Support Engineer based on site 5 days a week in Leicester. Our client design and develop innovative, tailored software applications and technology for a range of industries in the … UK. This position is expected to last 3 months with the potential for it to be extended. You will be assisting the existing support team in the migration of customer data onto a new software system, as well as being responsible for providing SQL support and ensuring … the Windows Server systems run smoothly. Key Skills Required - Contract IT Support Engineer, Leicester: - Knowledge of networking, specifically TCP/IP - Experience of MSSQL - Experience working on Windows servers For more information or to apply for the Contract IT Support Engineer opportunity in Leicester, please contact More ❯

We are currently recruiting for a telecommunications company for the role of 2nd Line Support IT Analyst. This is an exciting opportunity to join a forward-thinking organisation at the forefront of wireless connectivity solutions, where you'll play a key role in delivering high-quality technical support … the escalation point for advanced technical issues, performing thorough diagnostics and troubleshooting via remote tools and deep technical expertise Collaborate closely with 1st Line Support to elevate security standards, appropriately escalate unresolved issues, and coordinate with third-party vendors to drive resolutions Identify, initiate, and process change requests, actively … participate in change approval meetings, and help enhance incident management procedures Deliver on-site support as needed, including installations, hardware decommissions, and acting as a technical representative - comprehensive training provided. Main Skills/Requirements: A full UK driving licence and access to a personal vehicle are essential Demonstrated hands More ❯

at the forefront of everything we do, we leave no stone unturned to deliver consistent and impactful results. We foster a culture of respect, support, and inclusion within our teams. If you're looking to be part of a purpose-driven team, we'd love to hear from you. … The role: We are seeking a dedicated Second Line IT Support professional to join our team. You will work in partnership with our IT providers to help us achieve our business objectives. Responsibilities: Provide high-quality IT support and services to our group and clients … ensuring needs are promptly and effectively met. Troubleshoot and resolve technical issues, both remotely and on-site. Collaborate with our IT partners to ensure seamless support and system integration. Assist in the implementation and maintenance of IT systems and infrastructure. Monitor and manage service requests, ensuring timely More ❯

passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. You will join a dynamic and supportive team, developing … essential IT skills while working on real-world projects. Role Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in networking … Communications Technician Level 3 Apprenticeship Standard: This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful IT career Potential opportunities for full-time employment Apprenticeship Standard Information communications technician (level 3) Training Provider PARETO LAW LIMITED Working Week Monday - Friday, between More ❯

IT Support Engineer - 1st/2nd Line Birmingham (Hybrid) 83zero are excited to be working with an established asset management based in Birmingham. We are looking for someone with a strong technical support background and provide assistance to end-users, ensuring smooth IT services and systems … support across the business. Key Responsibilities: Provide first-line support for hardware/software issues on Windows 10/11, Microsoft 365, and Azure/Entra. Log, track, and resolve incidents/service requests per ITIL best practices. Assist users with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive … using Microsoft Intune. Maintain documentation of incidents and solutions. Deliver high-quality customer service and training. Preferred Skills and Experience: Minimum 2 years in IT support/service desk role. Proficiency in Windows 10/11, Microsoft 365, Azure/Entra, and Intune. Strong problem-solving, communication, and More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client's technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven … Managed Service Provider (MSP) environment. This is more than just a support role; it's a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment the day begins … non-technical stakeholders as you are in a server room diagnosing a persistent networking issue. But this role isn't just about fixing problems — it's about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing More ❯

Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rd Line IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven … Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment the day begins … non-technical stakeholders as you are in a server room diagnosing a persistent networking issue. But this role isn’t just about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing More ❯

Purpose of Role: Are you passionate about IT? Do you enjoy problem-solving and embracing innovation? Join our internal support team at Vinci Energies UK & ROI as an IT Support Engineer, supporting a range of software and hardware across 25 offices in the UK and ROI. … Role Overview: We are seeking a knowledgeable and experienced IT Support Engineer to join our technical team in Coventry. The ideal candidate will have a proven track record of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Key … Responsibilities: Customer Support: Handle escalated calls from customers across the UK and provide excellent customer service at all times. Remote Diagnostics: Perform detailed fault diagnostics by remotely accessing customer environments. On-Site Support: Travel to customer sites as required for planned meetings or project work. Maintenance and Preparation More ❯

We have an exciting opportunity for an IT Support Engineer to join our growing IT team. The role is based at our Stamford office, but you will be required to support all offices. There will be requirement to travel to other offices therefore a full current … use of your own vehicle (covered by business insurance) is required for the position. Key Duties and Responsibilities: To provide and implement professional, affable IT support to all staff, Identifying and resolving IT issues both remotely and in person, Install desktop/server software and hardware, Implement … develop new and existing infrastructure, Proactive server and desktop maintenance, Research and development of new technologies, In-depth troubleshooting of advanced issues, Creation of support documentation and assisting with user training, Assisting with the day-to-day management of the IT systems. Hours of Work: 9.00 am - 5.15 More ❯

Who we are looking for An IT Support Engineer who will install and configure hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required. As an experienced Engineer, you will provide support to the Business and … work closely with other teams within IT Services to ensure all services are delivered within set targets and to agreed standards. Your primary focus will be to support the UK Business function alongside providing support where required to external offices. The day to day work is interesting … focused Company ethos. You will have a broad set of technical skills and be ready to tackle some of technology’s greatest challenges. The IT Support team provides on-site support to employees, as part of our core team this role will be covering a More ❯

Job Title: IT & AV Support Analyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT troubleshooting and … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯

3rd Line IT Support Engineer - External customers Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 22/07/2024 Description: We have a 3rd Line IT Support role with a UK MSP. We are looking for … company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service … target Building strong partnership relationships with customers Be a point of escalation for support calls Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/Reporting skills is ideal but not a necessity. Any experience in Power BI and decent SQL will More ❯

Subscribe to our newsletter below and never miss the latest updates or an exclusive offer. Apply to: Apprentice IT Software Support Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location Vacancy Description Role Purpose: Working in a team and … times. To be customer focused with a friendly personality and the confidence to deal with customers and colleagues over the telephone answering 1st line support calls. To support strong team ethics and help maintain a 'Can Do' attitude. To ensure incidents or problems are escalated to the correct … levels. Key Responsibilities: Answering the phone to customer base Logging call incidents and providing support to achieve Incident and Problem resolution or escalation Ensure customer issues are addressed promptly and within internal SLA's Help support a wide range of bespoke software packages, as well as various operating More ❯

Role: 2nd Line IT Support Technician Location: Bromsgrove Salary: £33,000 Are you an experienced 2nd Line IT Support professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their managed service provider team based in … opportunities to work with diverse technologies including Windows environments, servers, networks as well as Azure services. This opportunity isn't just about technical skills; it's also about mobility and customer focus-holding a driving licence is essential for this job since your expertise may be needed at different … sites or locations. Key Responsibilities: - Provide comprehensive second-line support across various platforms. - Troubleshoot issues related not only to desktops but also server infrastructures. - Maintain and administer network systems within varied environments. - Work confidently with cloud-based solutions such as Microsoft Azure. Essential Skills Required: Windows Operating Systems: Experience More ❯

Position: IT Support Engineer Location: Barrow, UK Type: Contract role Overview: We are seeking a dedicated IT Support Engineer to join our team. The ideal candidate will be responsible for managing the migration and refresh of devices, ensuring smooth transitions and minimal disruption to users. This More ❯

Role: 1st/2nd Line IT Support Location: West Brom Salary: £28,000 Are you ready to take your IT career to the next level? We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support role within a dynamic … hybrid working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies. Responsibilities: Provide first-class support as part of our helpdesk team Troubleshoot technical issues across diverse systems Collaborate closely with senior technicians on complex matters Technical Skills Required … and Exchange Azure AD/Entra server support networking knowledge (desirable) service desk experience This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying the More ❯

Role: 3rd Line IT Support Engineer - Dynamic MSP Salary: £40,000 Location: Birmingham (Hybrid) Are you a seasoned 3rd Line IT Support professional looking to elevate your career within an energetic and supportive environment? We are seeking someone with strong experience, particularly within Managed Services Provider … run smoothly. With hybrid working options available and a competitive salary on offer, this permanent position based in Birmingham is not just another job; it's the leap forward you've been waiting for. In this critical role at our client's innovative company: - You will utilize your proven … expertise handling complex support queries that escalate beyond 2nd line. - Your ability to troubleshoot under pressure will be essential as we rely on maintaining robust uptime rates. - Being familiar with high-level configurations means you'll efficiently resolve issues while minimizing disruption. - assist in project based work such as More ❯

My client, a leading multi-site organisation with a strong presence across the UK, is seeking an enthusiastic and proactive IT Support Technician to join their infrastructure team. This is a full-time, permanent position offering varied, hands-on experience across multiple business locations, with a strong focus … development. This role would suit someone with a genuine passion for technology, excellent communication skills, and a desire to grow alongside a forward-thinking IT department supporting multiple businesses under one group umbrella. The Role As the first point of contact for IT support, youll play a … key role in ensuring smooth day-to-day operations across the companys network of offices. You'll work across infrastructure, hardware, software, and user support, with opportunities to be involved in projects and systems upgrades. This includes: Troubleshooting and resolving IT issues (network, server, hardware, software) Managing user More ❯

Job Title: IT Support Officer - Hardware Rollout Location: Office based - Northampton Town Centre Rate of Pay: £16.24 per hour PAYE OR £21.39 per hour Umbrella Working Hours: Full Time - 37 hours per week Type: Temporary - 4-5 months Opus People Solutions are working with West Northamptonshire Council to … recruit for 2 IT Support Officers. Purpose of the job This is a temporary role delivering the rollout of new hardware (laptops and monitors) to services across the Council. The successful candidates will be responsible for deploying MS Intune-managed devices. Key Responsibilities: Rollout of refreshed laptop devices More ❯

Role: Field IT Support Engineer (MSP Environment) Location: Bromsgrove Salary: £33,000 Are you a tech-savvy problem solver who thrives in fast-paced environments? Do you enjoy working on-site with a variety of clients, solving real-world IT issues, and being the go-to person … when technology needs a fix? If so, we'd love to meet you. The Role: As a Field IT Support Engineer , you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on … IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware/software, and ensuring our clients' systems run smoothly. From desktop support to network troubleshooting, you'll be their trusted tech partner. Key Responsibilities: Provide on-site More ❯