51 to 75 of 83 IT Support Jobs in the Midlands

Ace IT are looking for an IT Apprentice to join their expanding IT support company. The position will cover many different areas of IT including call logging, remote support, user setup, computer and server configuration and fault diagnosis. You will be working as part of their team of experienced qualified IT engineers. Role … monthly and ad-hoc reports using PowerShell and other tools. Fault finding desktop, laptop and servers at both a hardware and operating system level Helping our clients with their IT problems via email, telephone and remote-control tools Office 365 and Active Directory user and systems management Installation, configuration and maintenance of various cloud systems such as anti-spam … 30am – 6:00pm.* Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 26th September 2025 Start Date Monday, 29th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade More ❯

IT Support Engineer Chesterfield - £40-48K My client, a dynamic and growing technology-led organisation, is seeking a skilled IT Support Engineer to lead the technical delivery of cloud-centric infrastructure projects across a diverse client base. This is a hands-on role focused on delivering scalable, secure, and efficient solutions using Microsoft Azure and … modern networking technologies. Key Responsibilities: Deliver cloud infrastructure and transformation projects, primarily on Microsoft Azure. Ensure projects meet cost, time, scope, and compliance targets. Collaborate with support and delivery teams for smooth service transition. Provide clear project updates and documentation. Identify automation opportunities and process improvements using Azure-native tools. Mentor junior team members and promote knowledge sharing. Support … AZ-104, AZ-305). Prince2, APM, or equivalent project delivery certification. Exposure to ITIL and Service Transition principles. Benefits: Hybrid working Training Budget Interested? Please Click Apply Now! ? IT Support Engineer Chesterfield - £40-48K More ❯

Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with … leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to … travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to More ❯

Role: 2nd Line IT Support Engineer Location: Stoke-on-Trent £36,000 + Benefits Manufacturing Sector Do you enjoy solving complex IT challenges and want to be part of a business where technology truly underpins operations? We're looking for a 2nd Line IT Engineer to join a leading manufacturing company in Stoke-on-Trent, supporting … Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep manufacturing operations running smoothly. Assisting with IT projects - including cloud migrations, infrastructure upgrades, and system rollouts. Producing clear documentation for systems, assets, and incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills - able to support colleagues at all levels. Full UK driving licence (occasional travel may be More ❯

Boston Blinds is a trusted name in quality, innovation, and outstanding customer service. As the company continues to grow, it is seeking dedicated and motivated individuals to join the team and contribute to its success. The current opportunity is for a IT Support Apprentice, responsible for supporting IT systems and delivering excellent technical assistance across the … an exciting chance for someone who enjoys problem-solving, working with technology, and being part of a collaborative, forward-thinking environment. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Follow IT security policies to ensure compliance with data protection … Zendesk). Document fixes, procedures, and updates in knowledge bases (Confluence, SharePoint, wikis). Communicate with colleagues and users via collaboration tools (Teams, Slack, email, phone). Provide timely support for service requests, both remotely and in person. Install and update drivers, firmware, operating systems, and applications. Configure software and apply upgrades to meet business needs and maintain performance. More ❯

IT Support Technician - needed for our Solihull Site. We are an employee focused business committed to developing people to ensure that we have the best there is as part of our ever expanding team. Are you ready to work for one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe? Then Join our … Whale Family! We are looking for someone who can provide IT support to all computer users within Whale Tankers, someone who can also log/update helpdesk tickets & work closely with the IT team on infrastructure project work. You will have previous working experience of within an IT team along with experience of troubleshooting hardware and … software and a solid understanding of networking concepts. You will have worked in a role where you have delivered technical support from non-technical IT end users through to knowledgeable IT end users. A full job description is attached at the end of this page but some of the other responsibilities are: Delivering 1st through to 3rd More ❯

Your new role We are currently seeking an IT Support Engineer (1st/2nd line) to work with a reputable financial services organisation 5 days per week in Bromsgrove. This organisation, who have a passion for developing their staff, is currently experiencing a steep growth curve, and as such has a fantastic opportunity for an IT Support … as a point of contact for first contact issues, logging all work requests on internal ticketing system and keeping users up to date with tickets. You will offer expert IT support services, troubleshooting hardware, software, and network issues efficiently for employees across uk locations whilst liaising with third party companies to ensure computer and telephony systems and software … operating to agreed service levels. Occasional travel to different sites will be required, so must have a driving licence. What you'll need to succeed Experience supporting and maintaining IT infrastructure, networks and cloud-based systems (eg Office 365 & Azure AD) and setup of computers, mobile devices and other peripherals.Experience setting up remote user PC requirements, including VPN connection More ❯

Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join … technologies, making this the perfect role for someone who enjoys variety and problem-solving in a fast-paced environment. Key Responsibilities Act as an escalation point for 1st Line support, resolving more complex technical issues. Provide remote and on-site support across client systems, ensuring minimal downtime. Administer and support Microsoft 365, Windows Server, and Active Directory … environments. Configure and maintain desktops, laptops, printers, and peripherals. Troubleshoot and support networking technologies, including routers, switches, VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience More ❯

This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really … up-skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination … well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. More ❯

This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really … up-skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination … well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. More ❯

Are you a recent graduate or early-career IT professional ready to launch your career in a professional services environment? A well-established legal group in Northampton is seeking a motivated and technically curious IT Support Analyst to join their internal IT team. This is an ideal opportunity for a 1st or 2nd jobber looking to … gain hands-on experience supporting users in a Microsoft Azure and Office 365 ecosystem, while developing a strong foundation in enterprise IT. Key Responsibilities • Provide 1st and 2nd line support to staff across the firm, resolving hardware, software, and network issues • Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive • Assist with Azure Active Directory tasks such … and mobile platforms • Log and track incidents using ITSM tools, escalating where necessary • Contribute to internal documentation and process improvements What You’ll Bring • A degree in Computer Science, IT, or a related field—or equivalent practical experience • Exposure to IT support through internships, university projects, or a previous role • Familiarity with Microsoft Azure and Office More ❯

RT Recruitment is working with a fast-growing business in Birmingham that is on the lookout for a talented and hands-on IT Support Specialist to join their internal tech team. If you thrive on solving problems and enjoy working with users to keep systems running smoothly, this could be your next move. About the Role: You’ll … be providing essential first and second-line technical support across the business, helping employees resolve a range of IT issues—from setting up equipment to troubleshooting network problems. What You’ll Be Doing: Responding to support requests via the internal ticketing system Diagnosing and resolving software, hardware, and connectivity issues Installing and configuring laptops, desktops, printers, and … phones Managing user accounts and permissions using Active Directory Supporting the onboarding of new staff with equipment and system access Keeping records up to date and contributing to IT documentation Escalating issues to senior technicians when necessary What We’re Looking For: 1 year of experience in a similar IT support role Good knowledge of Windows More ❯

IT Infrastructure Support Engineer £40,000 - £50,000 + benefits Full Time/Permanent Leicestershire/office-based with occasional site travel The Role: I am looking for a driven and experienced IT Infrastructure Support Engineer to join a small and close knit internal IT team. This is a newly created role working for a … growing business. This is an office-based role in Leicestershire with occasional site travel (mainly East Midlands). The IT Infrastructure Support Engineer will be joining a team supporting over 500 employees across 45 sites, including a mobile workforce. This role is pivotal in ensuring the reliability, scalability, and security of the IT infrastructure. The responsibilities include … a combination of on-premises SAN and Saas, iPaaS integration technologies, as well as multiple enterprise applications across various platforms. You will be responsible for implementing and maintaining core IT systems, supporting end-users, and contributing to strategic IT projects. This is a hands-on role that requires a strong technical foundation, a collaborative mindset, and a passion More ❯

Are you tech-savvy, curious, and ready to take your first step into the IT world? If you’re someone who loves solving problems, helping people, and wants practical experience with real tech systems this Apprentice IT Support Technician role is calling your name! Apply Now! Role As an apprentice, you’ll work at a company and … get practical experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards. Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues. Help with the installation … and maintenance of software applications, operating systems, and hardware devices. Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points. Assist with setting up new IT equipment for staff and students, including user accounts and profiles. Help maintain inventory records of IT equipment and software licenses. Assist in the management of user permissions and More ❯

A fantastic opportunity has become available for an IT support trainee to join the team, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of enterprise technologies and potential to travel to other sites in the UK. An exciting and varied role. Role Key Duties: The … first point of contact for IT support related queries from the various sites Take ownership of user problems and be pro-active when dealing with issues Troubleshoot and assist users face-to-face, by phone, be email or remote access Maintaining inventories of IT equipment including mobile phones Carry out necessary support and monitoring activities such … as anti-virus scanning and backups to help maintain an efficient and robust infrastructure Person Specification: GCSES maths and English 4/C or above Studied IT previously but not essential Willingness to learn Adaptable UK driving license or lives locally Training Level 3 Information Communication Technician Apprenticeship Remote training delivery Onefile VLE 6 hours of dedicated training time More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our … clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services … company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming … as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication More ❯

vacancy. Overview: For the first 6 months, you’ll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal skills … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

IT Asset Support - Castle Donington An exciting opportunity for someone looking to broaden their experience in IT asset management within a global company which is continually expanding. £25,000 - £30,000 Working Hours: 9:00am - 5:00pm on site. To apply call 01244 567 930 or email Who are we? Our client is a well-established and … their culture, making this an excellent opportunity for someone looking to grow their career within a forward-thinking and values-driven business. What will you be doing? You will support the IT team by keeping track of hardware and software across the business. This includes updating asset records, preparing equipment for new starters, and helping manage stock levels. … Attention to detail and a willingness to learn internal systems are key, as full training will be provided. What you need. Hands-on experience with IT hardware (e.g. laptops, desktops, mobile devices). Familiarity with IT asset tracking (desirable). Basic understanding of Windows OS and Microsoft 365. Good attention to detail and organisational skills. Clear communication skills More ❯

Are you a recent IT graduate or college leaver looking to launch your career in tech? Our Northampton-based Managed Service Provider (MSP) is seeking a motivated Junior IT Support Engineer to join our dynamic support team. The Role You’ll provide 1st and 2nd line support across a varied client base, working in Microsoft … and permissions in Azure AD and Office 365 • Escalating complex problems to senior engineers • Documenting fixes and contributing to internal knowledge sharing What You’ll Bring • A qualification in IT or a related field (college or university) • Basic understanding of Windows, Office 365, and networking fundamentals • Strong communication skills and a proactive, customer-focused attitude • Eagerness to learn and … grow in a fast-paced environment What’s in It for You? • Clear progression routes into senior engineering, cloud, or cybersecurity roles • Exposure to a wide range of technologies and industries • Supportive team culture with ongoing training and certifications • Competitive salary and benefits package This role is ideal for someone starting out in IT — whether you’ve just More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties … such as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o More ❯

The IT Support Apprentice plays a key role in supporting the day-to-day IT operations of the business. Working closely with the IT Manager and external managed service providers (MSPs), this role provides technical assistance to internal users across a wide range of systems, hardware, software, and network infrastructure. Role Respond to internal support … related to hardware, software, and networking. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Manage user accounts, including password resets and access permissions. Maintain accurate records of IT assets and software licences. Assist with employee onboarding and offboarding, including device setup and access provisioning. Document technical issues and resolutions in the IT knowledge base; contribute to … guides and SOPs. Escalate complex issues to senior staff or external vendors when necessary. Ensure adherence to IT policies, procedures, and security standards. Training Why choose our Cloud Network Specialist apprenticeship? QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based More ❯

Employer description: Kickstart Your Career in IT with Whale Tankers! Are you passionate about technology and eager to start your career in IT? Whale Tankers is looking for a motivated IT Support Technician Apprentice to join our dynamic Information Technology team. This is a fantastic opportunity to gain hands-on experience, work on exciting infrastructure projects … and grow your skills in a supportive environment. Overview: Why Join Whale Tankers? Gain real-world experience in a busy IT department Work on meaningful projects that impact the business Learn from experienced professionals Build a strong foundation for a career in IT Responsibilities: Delivering first-line technical support to internal users Managing helpdesk tickets: logging, updating … and closing tasks Handling user accounts for new starters and leavers via Active Directory Assisting with hardware/software installations, configurations, and troubleshooting Supporting the IT team with day-to-day operations and infrastructure projects Maintaining stock levels for IT consumables (e.g., printer supplies, cables) Ensuring minimal downtime by resolving issues efficiently and professionally Upholding the reputation of More ❯

experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: Five years of experience in IT Knowledge of operating systems, equipment and technologies Ability to work independently and multitask when required Excellent interpersonal skills … Ability to maintain confidentiality of company information Meticulous eye for detail and an ability to problem solve IT issues Work and liaise with 3rd parties on tasks Strong abilities in critical thinking, problem-solving, logic Manage and prioritise workload efficiently Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets … assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the IT support person will More ❯

experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: Five years of experience in IT Knowledge of operating systems, equipment and technologies Ability to work independently and multitask when required Excellent interpersonal skills … Ability to maintain confidentiality of company information Meticulous eye for detail and an ability to problem solve IT issues Work and liaise with 3rd parties on tasks Strong abilities in critical thinking, problem-solving, logic Manage and prioritise workload efficiently Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets … assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the IT support person will More ❯