51 to 75 of 80 IT Support Jobs in the Midlands

innovative storage and asset management solutions to organisations across sectors including emergency services, education, retail, logistics and beyond.We are offering an exciting opportunity for a motivated and detail-oriented IT Support Apprentice to join our growing technical team. This role is ideal for someone looking to start a career in IT and data, with hands-on experience … in both software and hardware environments. Overview: As an apprentice, you will gain practical experience in IT support, data handling, and software testing. You’ll assist in configuring smart locker systems, supporting internal users, and helping to ensure our software is reliable and well-documented. You’ll also learn how to work with data using tools like Microsoft … recognised Level 3 qualification. Responsibilities: Assist in setting up smart locker systems, including PCs, touchscreens, and network devices. Help install and configure iLockerz software under supervision. Provide basic technical support to internal users and customers. Maintain asset records and assist with remote support tasks. Learn to carry out manual testing of software and document findings. Support the More ❯

A fantastic opportunity has become available for an IT support trainee to join the team, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of enterprise technologies and potential to travel to other sites in the UK. An exciting and varied role. Role Key Duties: The … first point of contact for IT support related queries from the various sites Take ownership of user problems and be pro-active when dealing with issues Troubleshoot and assist users face-to-face, by phone, be email or remote access Maintaining inventories of IT equipment including mobile phones Carry out necessary support and monitoring activities such … as anti-virus scanning and backups to help maintain an efficient and robust infrastructure Person Specification: GCSES maths and English 4/C or above Studied IT previously but not essential Willingness to learn Adaptable UK driving license or lives locally Training Level 3 Information Communication Technician Apprenticeship Remote training delivery Onefile VLE 6 hours of dedicated training time More ❯

Role: Field IT Support Engineer (MSP Environment) Location: Bromsgrove Salary: £33,000 Are you a tech-savvy problem solver who thrives in fast-paced environments? Do you enjoy working on-site with a variety of clients, solving real-world IT issues, and being the go-to person when technology needs a fix? If so, we'd love … to meet you. The Role: As a Field IT Support Engineer , you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and … configuring hardware/software, and ensuring our clients' systems run smoothly. From desktop support to network troubleshooting, you'll be their trusted tech partner. Key Responsibilities: Provide on-site and remote 1st to 2nd line support to a variety of clients Diagnose, resolve, or escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals More ❯

IT Support Engineer Permanent - On-site - Northampton - Up to £30k per annum + Bonus Are you a tech-savvy Systems Support Engineer with a strong background in Microsoft 365, Exchange, and CRM platforms? We’re working with a dynamic and growing organisation that is seeking a proactive and reliable Systems Support Engineer to join their team. … Key Responsibilities: Provide 1st/2nd line support across a range of IT systems and users. Maintain and support Microsoft 365 (including Office 365, Azure AD, and Exchange Online). Troubleshoot issues related to cloud and on-premise infrastructure. Support users with CRM platforms – preferably Zoho, but experience with other CRM systems will also be considered. … problem-solving skills and the ability to work both independently and collaboratively. Excellent communication skills with a user-focused approach. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency More ❯

your career today with a level 3 ICT apprenticeship with springcare and Kaplan. You will be gaining valuable workplace experience whilst working towards the qualification. Role Work with and support the IT Technician to: Provide technical support, including troubleshooting hardware and software issues Assist with onboarding new employees by setting up and configuring their workstations, phones, etc. … Manage and maintain the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services Oversee system upgrades, updates, and patches to ensure optimal performance and security Implement and enforce IT security policies, procedures, protocols, and best practices Monitor and respond to security threats and incidents. Inform via email or the intranet about new … breaches and techniques used by hackers to reduce the risk of compromising the company’s network and data security Create and maintain IT documentation, including user guides, system manuals, and network diagrams. Provide training to employees on IT-related topics and best practices Training Information Communications Technician Level 3 Apprenticeship: The ICT apprenticeship will enable you to provide More ❯

Full Time - 40 Hours per Week A fantastic opportunity has arisen for an IT Support Engineer to join our large Garden Centre Group. Reporting to the IT Manager the successful candidate will be responsible for supporting the IT requirements of the business and would suit someone who has at least a year's experience of first … line PC support and is looking to further their IT knowledge. The candidate is required to be flexible and have a positive approach to their work. The role will be based at our Northern head office in Brigg. Duties include: Hardware/printer setup and fault finding. EPOS setup and maintenance (tills/card terminals/scanners/… HHT's). First line user, telephone and remote support. System administration. Support and maintenance of the business network. Weekend cover (paid) will be required once full training has been completed. Knowledge/experience required: At least one year's experience of first line IT support. Hardware/printer setup. Basic networking. Windows operating systems and Office 365. More ❯

Are you ready to take the next step in your IT career? We're looking for a proactive and enthusiastic IT Operations Support Specialist to join a dynamic and forward-thinking IT team. This role offers the perfect blend of hands-on technical support and exposure to enterprise infrastructure-ideal for someone eager to grow … in the world of IT operations. What You'll Be Doing: Service Desk Support Be the first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and remote users. Handle user onboarding/offboarding, including account setup and equipment provisioning. Escalate complex … of incidents and resolutions. Infrastructure Operations Assist with system checks, builds, and updates under the guidance of the Infrastructure Engineering team. Monitor system alerts and escalate issues as needed. Support asset inventory and hardware lifecycle processes. Contribute to IT projects and deployments. What You'll Bring: 3-5 years of experience in a technical support or service More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our … clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

To assist in providing front-end IT support to all colleagues across the Southwater Event Group properties and provide support in setting up IT requirements for TIC client events, ensuring the highest level of customer service is provided at all times. Role To monitor the IT helpdesk on a daily basis, ensuring all tickets raised … in a timely manner. Respond to and resolve first line issues relating to hardware, software and user access. To undertake daily, weekly and monthly maintenance checks on all Group IT equipment including PCs, printers, copiers and desk phones. To be the first response to any Wi-Fi requests. Gain knowledge of in-house applications, providing support and escalating … issues when necessary Assist with the installation, configuration and relocation of computers, monitors and peripherals. Work with third-party IT providers and software vendors to coordinate issue resolution. Contribute to the creation and maintenance of clear, up-to-date support guides and technical documentation. To work alongside the Group Technology Manager in the administration of the digital display More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties … such as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o More ❯

THE OPPORTUNITY: Macildowie are currently recruiting for temporary IT Support candidates working for organisations in Coalville, Loughborough and Melton Mowbray. These are a temporary positions with full time hours THE ROLE & YOUR RESPONSIBILITIES: Provide first-line technical support via phone, email, and ticketing systemTroubleshoot hardware, software, and network issuesLog and manage support requests, ensuring timely resolutionSet … and hardware (PCs, laptops, printers)Assist with basic system administration tasks EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: You MUST be immediately available for work2 years experience working in a IT Technician or 1st/2nd line roleExperience dealing with customers on a face to face basisExperience moving, setting up and configuring IT hardwareLevel 3 or equivalent IT More ❯

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months … to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We are looking … for an experienced IS Analyst to lead our Workplace Desktop Support team at Booker. This is a hands-on role that requires a strong balance of technical expertise and service delivery oversight. As the Desktop Support Supervisor, you will be responsible for overseeing day-to-day team operations, managing workloads, and ensuring incidents and service requests are resolved More ❯

Network Engineer/IT Support Engineer Location: Fully onsite in Chesterfield (5 days/week) Contract: 3 months initially, part of a multi-year programme Our client, a leading technology company, is seeking an Entry-Level Network Engineer to join their team. This hands-on role supports the delivery of a world-class repair and build service for … laptops, desktops, switches, routers, and printers Install operating systems via SCCM, PXE, and USB Configure equipment using SSH, Telnet, and Putty Conduct BIOS and firmware updates across various manufacturers Support Active Directory and troubleshoot OS issues (Windows 7/8/10, Linux) Manage encryption technologies (BitLocker, McAfee Drive Encryption) Collaborate with internal departments and build strong relationships with More ❯

vacancy. Overview: For the first 6 months, you'll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal skills … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

vacancy. Overview: For the first 6 months, you’ll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal skills … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: Five years of experience in IT Knowledge of operating systems, equipment and technologies Ability to work independently and multitask when required Excellent interpersonal skills … Ability to maintain confidentiality of company information Meticulous eye for detail and an ability to problem solve IT issues Work and liaise with 3rd parties on tasks Strong abilities in critical thinking, problem-solving, logic Manage and prioritise workload efficiently Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets … assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the IT support person will More ❯

experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: Five years of experience in IT Knowledge of operating systems, equipment and technologies Ability to work independently and multitask when required Excellent interpersonal skills … Ability to maintain confidentiality of company information Meticulous eye for detail and an ability to problem solve IT issues Work and liaise with 3rd parties on tasks Strong abilities in critical thinking, problem-solving, logic Manage and prioritise workload efficiently Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets … assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the IT support person will More ❯

IT Support Engineer - Leading Technology company! Offices based in South Yorkshire Up to £26,500 plus benefits Are you ready to be the go-to expert in a fast-growing, tech-forward company? As our operations rapidly expand, we're looking for a proactive IT Engineer to join a cracking and support a growing base of … users across the nation. In this hands-on role, you'll be the first line of defence for IT-related challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure . You'll join a close-knit … IT team where full training and mentoring will be provided to help you grow and succeed in the role! Key Responsibilities Manage technical support queues from triage to resolution while meeting SLAs Diagnose, troubleshoot, and resolve system issues for end-users Act as liaison with third-party vendors and government systems to escalate and resolve operational issues Manage More ❯

We are on the lookout for proactive and confident problem solvers to join our clients IT support team in Lincoln. If you excel in a dynamic setting and have a knack for resolving customer issues, this role is for you! Key Responsibilities: Offer support to customers through phone and email. Investigate and troubleshoot issues reported by users … ensuring swift and effective solutions. Correct data issues and produce reports as necessary. Log all support interactions in the ticketing system, ensuring accuracy. Prioritise and manage the tickets, ensuring compliance with SLAs. Escalate complex issues as needed. Requirements: Strong communication skills and a problem-solving mindset. Experience in customer-facing support, particularly in application or technical support. Proficiency … in report generation. Keen attention to detail. Ability to collaborate effectively within a team while managing individual responsibilities. If you are a motivated individual with a passion for IT and customer service, then we want to hear from you! Our client offers a supportive and collaborative work environment, providing opportunities for professional growth and development. Please note that a More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £30,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service … desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary … routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop More ❯

Are you looking to take the next step in your IT Career? If you have a year’s experience in an IT Role or have completed a level 2 qualification at college or as an apprentice this role offers an opportunity to work within the NHS as part of a huge ICT service. Opportunities like this do not … come around often! Role The purpose of this role is to provide a confident, friendly and efficient 1st Line support service to our NHS customers and partners within Nottinghamshire. Working within the 1st Line support technical team you will support the team in answering any calls and ensuring that they are logged and escalated on the service … processing and access controls of the systems and ensuring that only appropriate staff are given access to the systems as per their managers request. You will be expected to support the administration and issuing of smart cards which allow staff access to ESR and clinical systems. You will be dealing with a high volume of calls which will require More ❯

Hours: Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required We’re looking for a 2nd Line Support Engineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st line responsibilities, offering the opportunity to work across … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯

established ICT team renowned for nurturing talent and launching careers. You'll engage with customers from multiple organisations and professions, tackle intriguing projects, and hone your customer service and IT skills all in a one team environment. Role Are you passionate about technology and eager to make your mark in the ICT world? Join us as a Service Desk … Partnership Services (PSPS) and embark on an exciting journey working with 3 local councils. You will assist the councils in their day-to-day work, enabling them to better support and serve our communities. Key Responsibilities: Be the friendly first point of contact on our ICT service desk, handling queries via phone, remote support, email and web chat … Provide remote support for a variety of issues, from black screening laptops to email glitches Assist with service desk incidents and requests, ensuring smooth operations Image and set up work laptops, phones, and tablets Manage user accounts within our ICT environment Keep all tickets updated and ensure timely resolutions Accurately maintain stock levels Take part in active projects such More ❯

As an apprentice you will be part of our busy support desk environment. This is a customer facing role and you will raise and manage support tickets via our ticking systems. These IT incidents can cover Cloud technologies, Networks and cover both hardware and software related incidents. Role We are looking to recruit an IT Apprentice … Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Wednesday, 13th August 2025 Start Date Wednesday, 20th August 2025 Desired Skills Communication skills IT skills Team working Qualifications English GCSE, grade C/4 (Essential) Maths GCSE, grade C/4 (Essential) IT or Digital Related GCSE, grade C/4 (Desired) About the Employer BDR … Group BDR Group is a leading IT and Telecommunications company founded in 1991. More ❯

to become part of an international and diverse team? If the answer is yes, then Bleckmann might be the right fit for you. We are currently looking for an IT Infra Support (08:00 - 16:00) to join our team based in Burton Upon Trent. This is a permanent role Monday - Friday (with flexibility around peak periods) with … a salary of up to £32,694.07, depending on experience. Tasks and responsibilities: A support engineer handles questions and incidents and can be deployed to solve on-site hardware problems, making the tasks versatile and dynamic. After internal training in our software packages and business processes, you will be co-responsible for handling incidents in our ServiceDesk system. You … experience regarding the operation of new technologies and provide the end user with useful tips to use these technologies as efficiently as possible. Your responsibilities mainly consist of daily support: Installing and configuring hardware, including computers, scanners, laser printers, label printers, mobile phones, VoIP telephony, along with supporting time tracking, software installations, network usage, and more. Managing access rights More ❯