time in Leatherhead, Surrey The ESP IT team provides the systems and services that are essential to the success of the wider business. Using Microsoft platforms, in addition to a wider portfolio of SaaS applications and on-premise services, IT provides Modern Workplace, Compute & Storage, Networks, Communications, AV and … e.g. managed firewall services, software developers, cloud services Creation and maintenance of IT documentation including user guides, operating procedures and asset information Support for Microsoft collaboration tools, including Teams and SharePoint, including the maintenance the ESP SharePoint based intranet. Collaboration colleagues to identify and implement improvements to desktop environment … based – must willing work from office on a daily basis End User Support – experienced in the investigation and troubleshooting of end-user support issues MicrosoftIntune & Device Management: Experience with device management (laptops and mobiles, application deployment, and policy configuration using Intune. Windows Operating Systems: Proficiency in More ❯
time in Leatherhead, Surrey The ESP IT team provides the systems and services that are essential to the success of the wider business. Using Microsoft platforms, in addition to a wider portfolio of SaaS applications and on-premise services, IT provides Modern Workplace, Compute & Storage, Networks, Communications, AV and … e.g. managed firewall services, software developers, cloud services Creation and maintenance of IT documentation including user guides, operating procedures and asset information Support for Microsoft collaboration tools, including Teams and SharePoint, including the maintenance the ESP SharePoint based intranet. Collaboration colleagues to identify and implement improvements to desktop environment … based – must willing work from office on a daily basis End User Support – experienced in the investigation and troubleshooting of end-user support issues MicrosoftIntune & Device Management: Experience with device management (laptops and mobiles, application deployment, and policy configuration using Intune. Windows Operating Systems: Proficiency in More ❯
time in Leatherhead, Surrey The ESP IT team provides the systems and services that are essential to the success of the wider business. Using Microsoft platforms, in addition to a wider portfolio of SaaS applications and on-premise services, IT provides Modern Workplace, Compute & Storage, Networks, Communications, AV and … e.g. managed firewall services, software developers, cloud services Creation and maintenance of IT documentation including user guides, operating procedures and asset information Support for Microsoft collaboration tools, including Teams and SharePoint, including the maintenance the ESP SharePoint based intranet. Collaboration colleagues to identify and implement improvements to desktop environment … based – must willing work from office on a daily basis End User Support – experienced in the investigation and troubleshooting of end-user support issues MicrosoftIntune & Device Management: Experience with device management (laptops and mobiles, application deployment, and policy configuration using Intune. Windows Operating Systems: Proficiency in More ❯
time in Leatherhead, Surrey The ESP IT team provides the systems and services that are essential to the success of the wider business. Using Microsoft platforms, in addition to a wider portfolio of SaaS applications and on-premise services, IT provides Modern Workplace, Compute & Storage, Networks, Communications, AV and … e.g. managed firewall services, software developers, cloud services Creation and maintenance of IT documentation including user guides, operating procedures and asset information Support for Microsoft collaboration tools, including Teams and SharePoint, including the maintenance the ESP SharePoint based intranet. Collaboration colleagues to identify and implement improvements to desktop environment … based – must willing work from office on a daily basis End User Support – experienced in the investigation and troubleshooting of end-user support issues MicrosoftIntune & Device Management: Experience with device management (laptops and mobiles, application deployment, and policy configuration using Intune. Windows Operating Systems: Proficiency in More ❯
time in Leatherhead, Surrey The ESP IT team provides the systems and services that are essential to the success of the wider business. Using Microsoft platforms, in addition to a wider portfolio of SaaS applications and on-premise services, IT provides Modern Workplace, Compute & Storage, Networks, Communications, AV and … e.g. managed firewall services, software developers, cloud services Creation and maintenance of IT documentation including user guides, operating procedures and asset information Support for Microsoft collaboration tools, including Teams and SharePoint, including the maintenance the ESP SharePoint based intranet. Collaboration colleagues to identify and implement improvements to desktop environment … based – must willing work from office on a daily basis End User Support – experienced in the investigation and troubleshooting of end-user support issues MicrosoftIntune & Device Management: Experience with device management (laptops and mobiles, application deployment, and policy configuration using Intune. Windows Operating Systems: Proficiency in More ❯
time in Leatherhead, Surrey The ESP IT team provides the systems and services that are essential to the success of the wider business. Using Microsoft platforms, in addition to a wider portfolio of SaaS applications and on-premise services, IT provides Modern Workplace, Compute & Storage, Networks, Communications, AV and … e.g. managed firewall services, software developers, cloud services Creation and maintenance of IT documentation including user guides, operating procedures and asset information Support for Microsoft collaboration tools, including Teams and SharePoint, including the maintenance the ESP SharePoint based intranet. Collaboration colleagues to identify and implement improvements to desktop environment … based – must willing work from office on a daily basis End User Support – experienced in the investigation and troubleshooting of end-user support issues MicrosoftIntune & Device Management: Experience with device management (laptops and mobiles, application deployment, and policy configuration using Intune. Windows Operating Systems: Proficiency in More ❯
time in Leatherhead, Surrey The ESP IT team provides the systems and services that are essential to the success of the wider business. Using Microsoft platforms, in addition to a wider portfolio of SaaS applications and on-premise services, IT provides Modern Workplace, Compute & Storage, Networks, Communications, AV and … e.g. managed firewall services, software developers, cloud services Creation and maintenance of IT documentation including user guides, operating procedures and asset information Support for Microsoft collaboration tools, including Teams and SharePoint, including the maintenance the ESP SharePoint based intranet. Collaboration colleagues to identify and implement improvements to desktop environment … based – must willing work from office on a daily basis End User Support – experienced in the investigation and troubleshooting of end-user support issues MicrosoftIntune & Device Management: Experience with device management (laptops and mobiles, application deployment, and policy configuration using Intune. Windows Operating Systems: Proficiency in More ❯
users & multiple stakeholders to ensure efficient support to business without impacting operations. The role will require hands-on experience of support. Responsibilities Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management. Windows Client Administration. Build and install PCs, telephone systems, wireless networks, and peripheral devices … service levels. Explain and document technical issues clearly to technical teams and business stakeholders. Have a proven track record of working with technologies from MicrosoftIntune (Autopilot), SCCM, VMWare Horizon, Intune, etc. Proactive and passionate about EUC, with strong interpersonal skills and excellent time management … preferred). Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience in the following technologies: Microsoft Client OS (Win 10, 11) Active Directory & its services, DHCP, DNS Print and File share services Hardware Break-fix Patch Management More ❯
all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
leicester, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
coventry, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
nuneaton, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
Digital Waffle
all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
loughborough, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
royal leamington spa, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident & Escalation: Take ownership of critical incidents, lead … Contribute to internal documentation and team training initiatives; support wider IT projects as needed. Key Requirements: Strong experience in technical IT support, particularly in Microsoft-focused environments. Solid knowledge of Cisco networking, including switches, firewalls, and VPNs. Previous experience leading or mentoring IT support teams. Proven ability to meet More ❯
TCP/IP, WAN, LAN, IPVPN, firewalls, MPLS -Experience in Applications/OS: Windows Server 2016-2022, Exchange (On-Premises and Online), MS365 DevOps MicrosoftIntune -Knowledge of Azure services: VMs, storage, networking, Azure AD, Azure Security Centre, backup and recovery NICE TO HAVE, BUT NOT ESSENTIAL More ❯
TCP/IP, WAN, LAN, IPVPN, firewalls, MPLS -Experience in Applications/OS: Windows Server 2016-2022, Exchange (On-Premises and Online), MS365 DevOps MicrosoftIntune -Knowledge of Azure services: VMs, storage, networking, Azure AD, Azure Security Centre, backup and recovery NICE TO HAVE, BUT NOT ESSENTIAL More ❯
TCP/IP, WAN, LAN, IPVPN, firewalls, MPLS -Experience in Applications/OS: Windows Server 2016-2022, Exchange (On-Premises and Online), MS365 DevOps MicrosoftIntune -Knowledge of Azure services: VMs, storage, networking, Azure AD, Azure Security Centre, backup and recovery NICE TO HAVE, BUT NOT ESSENTIAL More ❯
TCP/IP, WAN, LAN, IPVPN, firewalls, MPLS -Experience in Applications/OS: Windows Server 2016-2022, Exchange (On-Premises and Online), MS365 DevOps MicrosoftIntune -Knowledge of Azure services: VMs, storage, networking, Azure AD, Azure Security Centre, backup and recovery NICE TO HAVE, BUT NOT ESSENTIAL More ❯
TCP/IP, WAN, LAN, IPVPN, firewalls, MPLS -Experience in Applications/OS: Windows Server 2016-2022, Exchange (On-Premises and Online), MS365 DevOps MicrosoftIntune -Knowledge of Azure services: VMs, storage, networking, Azure AD, Azure Security Centre, backup and recovery NICE TO HAVE, BUT NOT ESSENTIAL More ❯
TCP/IP, WAN, LAN, IPVPN, firewalls, MPLS -Experience in Applications/OS: Windows Server 2016-2022, Exchange (On-Premises and Online), MS365 DevOps MicrosoftIntune -Knowledge of Azure services: VMs, storage, networking, Azure AD, Azure Security Centre, backup and recovery NICE TO HAVE, BUT NOT ESSENTIAL More ❯
TCP/IP, WAN, LAN, IPVPN, firewalls, MPLS -Experience in Applications/OS: Windows Server 2016-2022, Exchange (On-Premises and Online), MS365 DevOps MicrosoftIntune -Knowledge of Azure services: VMs, storage, networking, Azure AD, Azure Security Centre, backup and recovery NICE TO HAVE, BUT NOT ESSENTIAL More ❯
