26 to 50 of 181 Customer Service Jobs in the North West

point of contact for all messages; queries and referrals to the Community Nursing Services in North Staffordshire and be responsible for providing high-quality customer service and resolution of queries and directing callers to the most appropriate service for ongoing care support and advice. You will … team you will be required to have knowledge and skills in use varying I.T systems. Main duties of the job As administrator for this service, as part of this role you will be expected to: Action appropriate referrals ensuring the demographics are correct and plan outcome within agreed scope. ...

seamless and professional IT support experience. You'll diagnose and resolve desktop, laptop, peripheral, and workplace technology issues while taking ownership of incidents and service requests through to completion. Working closely with the Service Desk and specialist technical teams, you'll help maintain a secure, compliant, and high … performing end-user environment. You'll be encouraged to identify opportunities for service improvement, share knowledge with colleagues, and contribute to a collaborative culture where delivering outstanding customer outcomes is at the heart of everything you do. Key responsibilities: Provide & Resolve - Deliver first and second-line support ...

/BSS Integration: Architect seamless integrations between ServiceNow and complex telecom billing, provisioning, and inventory systems (e.g., TM Forum Open APIs). Network & Service Management: Leverage ServiceNow’s Telecommunications Network Inventory (TNI) and Customer Service Management (CSM) modules to streamline service fulfillment and assurance. Telecom Lifecycle … Design workflows tailored to telco processes, including order management, broadband provisioning, fault resolution, and B2B/consumer customer journeys. Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules ...

equipment is seeking a Field Support Engineer to join its growing after-sales team. The business has a strong reputation for quality, innovation and customer service, supplying equipment and technical solutions to customers across a variety of sectors throughout the UK and Ireland. Your new role … repairing electrical, electronic and hydraulic faults Carrying out planned maintenance and reactive breakdown support Providing equipment training and technical guidance to customers Producing detailed service reports and maintaining technical documentation Supporting product testing and continuous improvement initiatives Identifying customer requirements and opportunities for service improvements Providing technical ...

Customer Support Administrator competitve + Hybrid Working + 4 Day working week + 30 hours contracted + Benefits Congleton, Cheshire (Commutable from: Sandbach, Macclesfield, Stoke-on-Trent, Leek, Northwich, Crewe, Stockport, Buxton) Do you have Customer Service experience and are Computer literate looking to work … full IT equipment and will ensure accurate supply of AI, Automation and IT tools to leading clients. This role would suit a Admin or Customer Support Assistant looking for a company who invest in their staff and have a great retention rate. The role. Hybird role - Monday - Thursday ...

ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that optimise … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

have experience in a customer service role, helping clients solve problems and answer questions? Are you looking for a position with a company that's passionate about growth and development? Would you like to be part of a team at a company that's achieving record-breaking success … Talos360 is hiring a Customer Support Agent! In this role, you'll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this ...

Monday- Friday 08:30-17:00 SK Postcode- Free Parking Onsite. £13.30-£14.40 Dependant on experience. We are looking for a confident, organised and customer-focused temporary team member to support the Operations Team within a busy transport company based in Cheadle, Stockport. The role is suited to someone … will help keep day-to-day transport operations moving by supporting communication between customers, drivers and the internal operations team. They will help manage customer expectations, update internal systems, and support the team with operational coordination and service updates throughout the working day. Key Responsibilities Handling inbound ...

Time Advisor, you'll be responsible for processing a wide range of payroll, time management and HR administration activities, ensuring accuracy, compliance and outstanding customer service at every stage. Working within a fast-paced environment, you'll support colleagues and stakeholders with payroll-related queries, manage key administrative … flexible benefits queries Administration and support of the e-pay system Mail merge communications and departmental correspondence Liaison with the external e-payslip provider Customer Support Provide professional and customer-focused support via telephone and ticketing systems. Assist internal stakeholders with payroll and HR-related queries. Ensure Service ...

provide regular reporting to senior management. Support the recruitment, onboarding, training, and development of sales personnel. Drive a high-performance culture focused on customer service and commercial success. Customer & Project Management Build and maintain strong relationships with contractors, developers, architects, facade consultants, and distribution partners. Manage project … Prepare and oversee accurate quotations, pricing structures, and commercial proposals. Identify opportunities to maximise revenue through cross-selling complementary systems and solutions. Deliver exceptional customer service throughout the sales process. Technical & Commercial Support Work closely with technical, specification, and operational teams to ensure project requirements are met. Provide ...

Workforce Intelligence lead and ensuring the most efficient use of resources and building resilience to enable the team to deliver a proactive workforce information service that can adapt to the needs of the business with agility. You will support the timely and accurate production of performance reports … Trust's governance framework, including the Board and its sub committees. The post holder will be support and contribute to designing reports to meet customer requirements and undertaking thorough analysis of performance issues, including working with Collaboratives. *Please note that this post and job description is subject ...

+ excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? We're recruiting on behalf of a leading … solution delivery while building strong long-term relationships. Key responsibilities include: Providing technical sales and engineering support to new and existing customers. Understanding customer requirements and recommending suitable engineering solutions. Responding to technical enquiries via telephone and email. Creating and interpreting engineering drawings using SolidWorks or similar CAD software. ...

Workforce Intelligence team ensuring the most efficient use of resources and building resilience to enable the team to deliver a proactive workforce information service that can adapt to the needs of the business with agility. You will ensure timely and accurateproduction of performance reports to key management forums … Trust's governance framework, including the Board and its sub committees. The post holder will be responsible for designing reports to meet customer requirements and undertaking thorough analysis of performance issues, including working with Collaborative leadership teams and managers to achieve accompanying supporting narrative for performance reports. This post ...

Office Manager you will play a pivotal role in its day-to-day operations. You will be responsible for ensuring that the service received by our patients reflects our core values of care and curiosity to deliver high standards of customer service. Better Health … make a real positive impact on the lives of our patients and staff. If you are a dynamic leader with a passion for service delivery and team development, and an interest in a career in Primary Care, this role could be perfect for you. Main duties ...

structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business forward. … construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills ...

Description Purpose of the Role Reporting to the Service Delivery Team Leader, you will play a key role in delivering high-quality IT support across the business. Responsible for managing and resolving complex incidents and service requests within agreed service levels, you will act as a senior … escalation point for the Service Desk, providing expert technical support for end-user devices, applications, and infrastructure services. You will take ownership of challenging technical issues, support the development of colleagues through knowledge sharing and mentoring, and contribute to continuous service improvement initiatives. This is a highly technical ...

Technician - £26,000/£28,000 per annum - Bolton The Opportunity Principal IT is delighted to be working with a growing Managed Service Provider in Bolton to recruit a talented 2nd Line IT Support Engineer. This is an excellent opportunity for someone looking to further develop their career within … laptops. Managing Microsoft Intune device deployments. Resolving malware and security-related issues. Assisting with Microsoft 365 migrations, onboarding projects and infrastructure deployments. Delivering excellent customer service while working to agreed SLAs. What We're Looking For To be successful in this role, you'll ideally have ...

build business administration capability, improve operational effectiveness, support early-career talent and create progression routes into future digital and technical roles. Additional business, customer service, project management and digital pathways may be developed as the service grows. This role is ideal for someone who enjoys building trusted … employer engagement activity and pipeline growth Maintain accurate CRM records and forecasting information Track opportunities, progression and conversion activity Share employer insight to support service development, curriculum relevance and future business and digital pathway planning Collaboration Work closely with Candidate Engagement colleagues to align Business Administrator vacancies, candidate supply ...

maintenance of TV, satellite, IRS, fibre, data and AV systems. The business has built its reputation on quality workmanship, technical knowledge and good customer service, and is now looking for another skilled engineer to join the team. Whats on Offer Salary of £30,000 £35,000 per year … Company pension Free or subsidised travel Experienced team and good-quality installation work The Role As an Aerial/Satellite Engineer, you will install, service and maintain a range of TV, satellite, aerial, IRS, data and related systems. You will work across customer sites throughout the North West ...

company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Senior Project Manager – Supply … initiatives across the JD Group. You will be responsible for the end-to-end delivery of high-priority projects that enhance operational efficiency, improve service levels, increase supply chain resilience, and support the delivery of the JD Group strategy. Working closely with Supply Chain leadership, Distribution Centres, Logistics teams ...

role is to provide an effective liaison between the entire sales process to the end customer. This will be through effective administration and customer service techniques. This role is required to support and coordinate all bookings when they have been confirmed by the reactive sales team. This role … rounds managing the diary to coordinate and communicate across the venue. Following the show-rounds the role is required to proactively upsell and exceed customer expectations. A key activity of the role is to consistently ensure the highest standards of accurate and timely customer, staff and management information ...

provider, maintaining, diagnosing, and repairing generator units ranging from 20KVA to 1250KVA. Your day-to-day will include planned maintenance, fault-finding, and compiling service records, with a focus on delivering excellent customer service and supporting your team with a collaborative and positive approach. Maintaining health … safety at all times Attending site breakdowns, maintaining a high level of customer service at all times ...

role is ideal for individuals experienced in supporting a team that delivers a diverse range of licensing regulatory functions. The position requires delivering excellent customer service in a target-driven environment where accuracy and the handling of complex information are crucial. Day-to-day of the role: Implement … Public Protection Section. Manage interactions with the public and other customers at the reception desk and by telephone, including liaising with other services, service providers, and external agencies such as the Police and Fire Service. Handle the receipt and preparation for banking of all fees and other miscellaneous income ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...