26 to 50 of 128 Customer Service Jobs in the North West

customers come directly to you. Most already know what they need, so your focus will be on providing quotes, processing orders and delivering great customer service to ensure the sale is covered What You'll Be Doing: Managing and developing relationships with new and existing customers Handling incoming … calls and emails Preparing tailored quotes and proposals for a range of technical products General sales administration and order processing Occasional customer visits when required What We're Looking For: Sales experience (B2B or account management is ideal) Strong communication and customer service skills Ability to prioritise ...

leading-edge IT and business systems—ensuring our team members have the secure, seamless digital tools they need to deliver the very best service to our customers. Don’t worry if you haven’t worked in our industry before—full training on our applications and processes will be provided … Responsibilities for IT Application Support and Management Provide expert user support for core business and IT applications, resolving technical issues and maintaining excellent customer service for internal stakeholders. Monitor applications to ensure optimal performance, identifying and resolving potential issues before they impact business operations. Collaborate with end users ...

fast-growing, award-winning global SaaS business in Manchester. This role is perfect for a payroll professional who enjoys working with clients, delivering excellent service, and supporting smooth onboarding transitions. Main duties: Support new clients through the payroll onboarding process Manage seamless transitions from previous payroll providers Build strong … their needs Assist with payroll parallel runs and system setup Check payroll accuracy and ensure data matches previous providers Deliver clear communication and excellent customer service throughout onboarding What we're looking for: Experience onboarding payroll clients in a bureau/accountancy practice or implementing payroll systems ...

fast-growing, award-winning global SaaS business in Manchester. This role is perfect for a payroll professional who enjoys working with clients, delivering excellent service, and supporting smooth onboarding transitions. Main duties: Support new clients through the payroll onboarding process Manage seamless transitions from previous payroll providers Build strong … their needs Assist with payroll parallel runs and system setup Check payroll accuracy and ensure data matches previous providers Deliver clear communication and excellent customer service throughout onboarding What we're looking for: Experience onboarding payroll clients in a bureau/accountancy practice or implementing payroll systems ...

Field Service Engineer, Imaging Systems ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of imaging systems *** Basic Salary £45,000 to £50,000 Company Car On Call Allowance Overtime Full Product Training Pension Healthcare … Phone, Laptop Holidays The Role – Field Service Engineer, Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated imaging systems. Your Background – Field Service ...

working with a UK-based organisation where ServiceNow sits at the heart of the organisation.The platform is used to drive meaningful outcomes across customer, employee, and technology experience, not simply as a ticketing tool.This is a hands-on developer role suited to someone who enjoys building, configuring, and improving … workflows. The role focuses on delivering intuitive user experiences, efficient automation, and scalable platform design. Key responsibilities include: Building and customising ServiceNow workflows across customer, employee, and technology experience Developing modern user interfaces using ServiceNow’s experience layer Configuring Service Portal and UI Builder to deliver role-based ...

website. Manage lead pipelines and proactively reach out to new candidates. Engage with applicants from first contact through to programme completion. Provide excellent customer service and act as a key point of contact for candidates. Guide learners through the application and onboarding stages, ensuring all documentation, compliance … recruitment, outreach, candidate attraction or similar (ideal but not essential). Strong organisational and admin skills with attention to detail. Excellent communication and customer service skills. Confidence in managing multiple tasks at pace. The ability to work collaboratively and independently. A proactive mindset and a genuine interest ...

Line Network Operations Centre Engineer. This role is ideal for a motivated team player with experience in first-line support, preferably within a Managed Service Provider environment, and strong customer service skills. The company places high value on technical skill and ongoing development. Comprehensive training will … Responsibilities As a Network Operations Specialist, you will be part of a team delivering 24/7/365 support for a range of customer networks. Key responsibilities include: Proactive monitoring of customer devices, dashboards, logs and NMS platforms Logging and investigating incidents, escalating where necessary Responding ...

join its growing Managed IT Services Team. This position offers flexible home-based working, with access to any of Pinnacle’s UK offices. Customer site visits may be required. The Role We're looking for highly motivated, enthusiastic individual to provide help-desk support to Pinnacle's IT Services … issues. The job will require close working with customers to identify IT related problems and advising on the solution, logging and keeping records of customer queries within Pinnacle's Case Management System. Working with field engineers to visit customers if the problem cannot be resolved remotely, testing and fixing ...

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring … successful delivery of a premium IT support service. Responsibilities: Provide support that consistently meets or exceeds Customer expectations; Determine and recommend which products or services best fit the customers' needs; Identify, analyze, and repair product failures. Order and replace parts as needed; Support and maintain user account information including ...

things already, but we're just getting started. This is where you come in... Job Description We are seeking an experienced Senior IT Service Delivery Analyst to support the efficient delivery of IT Services across Radius. This non-technical, process focussed role plays a key part in ensuring compliance … minimising risk, and maintaining operational control over IT inventories and third-party services. You will work within the Service Delivery team, focussing on areas such as software licencing, audit management, supplier and contract oversight and internal IT asset tracking. The position is based from our head office in Crewe ...

procurement strategy and achieve "balanced Scorecard" targets. This includes delivering against the following objectives:Savings and efficiency targetsImproving and maintaining compliance with procurement regulationsCustomer service You will be expected to work with stakeholders at all levels to present the procurement cluster as a progressive and responsive group who work … Foundation Trust, University Hospitals of Morecambe Bay NHS Foundation Trust and Lancashire and South Cumbria NHS Foundation Trust. The organisation is a shared service model, hosted by East Lancashire Hospitals NHS Trust. The One LSC Procurement has four distinct service lines:- Procurement- Strategic Relationship Management- Systems & e-Commerce ...

dive into a variety of technologies, learn hands-on, and help deliver high-quality support to customers while contributing to the growth of the service offering. Duties and Responsibilities Provide 1st, 2nd, and 3rd line technical support via phone, email, and live chat. Maintain a high degree of customer service and follow service management best practices. Take ownership of user issues and demonstrate a proactive approach to problem-solving. Log all calls and issues accurately in the ticketing system. Assist clients with resolving network, server, hardware, and software issues. Maintain logs of calls taken ...

position required to provide first and second line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time ...

Field Service Engineer Oldham/Rochdale/Bury Key Skills: EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing The Company Our client is one of the country's largest EPOS technology providers, supplying hardware, mobile ordering apps, and web apps to engage consumers through … loyalty programmes or reservations. The Job As a Field Service Engineer, you will install, maintain, and troubleshoot system connectivity issues at sites throughout Oldham, Rochdale, Bury and the surrounding areas. Duties include: Site Surveys Installation, testing and configuration of EPOS systems, including structured cable testing Planned maintenance Diagnosis ...

shift allowance In addition, you will also get these great benefits: Annual Leave Entitlement 31 days entitlement (including statutory bank holidays) which increases with service! Holiday Buy SchemeBuy up to 5 additional days Enhanced Pension Plan including ArrowXL company contributions Life Insurance Company funded 2x basic salary life cover … from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your career path ...

ArrowXL are subject to a mandatory DBS (Criminal Record) check. Main Responsibilities, reporting to the Transport Manager: Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support. Efficient fleet utilisation, resource planning and cost control (whilst always ensuring … efficiencies within the Transport function, recommending and implementing changes where needed. The resourcing, development, and management of all colleagues within your team, ensuring our service delivery crews are fully trained across all areas (in particular driver CPC, service delivery standards, and product installation). Making prompt decisions that ...

security and reliability is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing remote and on-site support across multiple client environments Acting as an escalation point for 1st line … Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong troubleshooting ability with a “see it through” mindset Excellent communication and customer-service skills Full UK driving licence and willingness to travel Desirable: Experience with RMM and PSA tools Hands-on experience with SentinelOne, Huntress ...

security and reliability is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing remote and on-site support across multiple client environments Acting as an escalation point for 1st line … Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong troubleshooting ability with a “see it through” mindset Excellent communication and customer-service skills Full UK driving licence and willingness to travel Desirable: Experience with RMM and PSA tools Hands-on experience with SentinelOne, Huntress ...

maintaining high standards in technology support. Description Provide deskside support for IT-related issues, ensuring minimal disruption to business operations. Respond promptly to service requests, troubleshooting hardware and software problems effectively. Manage and maintain IT equipment, ensuring optimal performance and reliability. Support the installation, configuration, and updates of software … system issues. line management or team lead experience Demonstrated ability to work effectively in a team environment ITIL certification or experience? Excellent communication, customer service, and interpersonal skills Experience of Service management tools eg ServiceNOW, SysAID etc Willingness to learn new skills and technologies At least three ...

Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site … development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability ...

Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site … development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability ...

security and reliability is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point … Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong troubleshooting ability with a “see it through” mindset Excellent communication and customer-service skills Full UK driving licence and willingness to travel Desirable: Experience with RMM and PSA tools Hands-on experience with SentinelOne, Huntress ...

security and reliability is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point … Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong troubleshooting ability with a “see it through” mindset Excellent communication and customer-service skills Full UK driving licence and willingness to travel Desirable: Experience with RMM and PSA tools Hands-on experience with SentinelOne, Huntress ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...