26 to 50 of 246 Customer Service Jobs in the North West

running of the practice. Duties include welcoming patients, handling telephone and face-to-face enquiries, booking and managing appointments, and providing excellent customer service at all times. The role also involves processing patient information, maintaining accurate records, handling incoming and outgoing correspondence, supporting clinicians and the wider practice … team with administrative tasks, and ensuring patient confidentiality is maintained. Receptionists help patients access the most appropriate service and contribute to creating a professional, friendly, and efficient environment for both patients and colleagues. This is a busy and varied role that requires excellent organisational and multitasking skills. The successful ...

will do our best to accommodate your needs. A fantastic opportunity has arisen for individuals to work in the energy sector within a Managed Service environment. Our products are specifically developed to provide energy suppliers with the support they require to manage day to day data operations between themselves … team to meet and exceed the expectations of our clients through the management of back-office operations. You will ensure a high-level service, swift and easy resolution of issues through exception management and continuous improvement practices. You will people manage to meet target service levels and ensure ...

line reception duties with dedicated administrative responsibilities, allowing you to develop a broad understanding of general practice operations. The successful candidate will provide excellent customer service to patients whilst also supporting the administrative functions of the practice. The ideal candidate will have excellent communication skills, a professional telephone … Duties Manage and maintain the practice appointment system. Respond to patient enquiries, either in person or by telephone. Direct patients to the most appropriate service or healthcare professional. Process prescription requests in accordance with practice procedures. Register new and temporary patients and update patient records. Ensure the reception area ...

support contact for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. To be a proactive member of the Service Desk Team and ensure adherence … Service Desk processes and standards. Responsibilities: Provide a professional and personal first point of contact to all customers. Provide proactive first line IT Support to all customers. Ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask. Proactively contact and chase customers ...

Portfolio are proud to represent our client, a global software company, in their search for a Customer Solutions Specialist. This is an integral role for clients who have a complaint that has not yet been resolved. You will have experience of providing high levels of client care … strong customer service background to understand a clients issue and rectify it. We are looking for someone who likes to solve problems and retain customers whilst maintaining a professional manner. If you have a solid customer service background and are looking for a new challenge, apply ...

Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost cutting or tying people up in bureaucracy. We don’t do politics … plan is to triple the size of the business over the next few years through both organic growth and acquisitions. The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast ...

develop and scale a Data Services function responsible for complex ETL, migration, transformation, reconciliation and data alignment projects. They will act as a senior customer-facing leader and trusted advisor, balancing customer service, commercial judgement, delivery risk, technical assurance and team motivation. Key Responsibilities Strategic Leadership … Service Development Define and execute the Data Services strategy for complex ETL, migration, reconciliation and data alignment services, aligned to L3P, Professional Services and divisional objectives. Lead Data Services transformation, ensuring the function is scalable, commercially viable and able to support both LGR and customer onboarding demand. Develop ...

over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Role Overview The Director, Fan Services leads the Fan Services customer service organization across first and second line teams, owning the departmental budget, headcount planning, and vendor/BPO relationships in partnership with global … incentive programs. Develop succession plans and talent pipelines for managers, supervisors, and team leaders to build organizational depth and resilience. Deploy policies, procedures, and service level standards across the customer service organization in partnership with global teams to ensure consistent, high-quality execution. Fan & Customer Impact ...

About The Job You're Considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee … Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow’s platform to enable seamless ...

member of the Everything Tech Group team. Key Tasks and Responsibilities Project Management To take accountability for the successful planning, delivery and completion of customer projects in conjunction with the Technical teams. To ensure projects are delivered to scope, quality, time, and budget. To act as the accountable point … contact for all customers throughout the duration of a project, ensuring they receive good customer service and consistent updates. To proactively manage projects ensuring issues are resolved and timelines are adhered to. To create, complete and produce Customer satisfaction statistics on completed projects. ...

hospitals, including 160 locations. Teams who are embracing a new and exciting future by leveraging technological breakthroughs and reimagining processes to provide an exceptional customer experience. The task will be varied, engaging, and difficult, necessitating creativity, good communication skills, and attentiveness. The postholder will be part of a dynamic … multifunctional team that is responsible for providing great customer service to all stakeholders of the Trust. Operator Leads will be responsible for working on the new system, i.e., call console attendants, which is an integrated application within MS Teams, as well as a call handling console, monitoring emergency ...

role . We’re looking for someone with genuine technical ability who can diagnose issues, resolve them properly and provide a high standard of customer service. You’ll support head office colleagues through walk-up support as well as providing remote assistance to users across a national branch network … possible and ensuring solutions are properly implemented. Escalating complex incidents to the 2nd Line team where appropriate. Maintaining accurate documentation and following structured IT service management processes. Working within agreed change, security and compliance procedures. Contributing to the ongoing IT transformation programme. The expectation is simple: don't just ...

apprentice will support the IT Service Delivery team in providing friendly, professional, & timely technical support to staff across the business. This apprenticeship will develop IT support skills, with a strong emphasis on customer service, first-line troubleshooting, device setup, helping users get the best from company systems. … Role Key Responsibilities: IT Support and Customer Service • Act as a welcoming first point of contact for employees seeking IT support, both in person and through the service desk. • Provide face-to-face support to users at desks, meeting rooms, production areas, and shared workspaces where appropriate. ...

existing 2nd Line Technician on infrastructure support and change projects. We're looking for someone who can combine strong engineering ability with excellent customer service - someone who can investigate root causes, understand the wider impact of an issue and implement solutions properly. The Role As a 2nd Line … expert in every technology listed, but you must be able to demonstrate genuine hands-on technical depth in the relevant areas. Customer Service Matters Technical ability is only half of the role. We're looking for someone who understands that IT support is ultimately a service function. ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … customers UK wide. The Opportunity: The role purpose is to lead and develop a high-performing branch operation, delivering profitable sales growth, exceptional customer experience, and operational excellence across all customer channels. The Branch Manager is responsible for setting branch strategy, driving commercial performance, managing branch operations ...

operations and gain experience across a range of administrative functions. Key Responsibilities: Answering incoming telephone calls and directing enquiries professionally Responding to emails and customer queries Supporting order processing and updating company systems Filing, scanning and organising business documents Assisting with invoicing and general finance administration Maintaining accurate customer … Business Administration Level 3 Apprenticeship. Training will include: Structured off-the-job training with Rochdale Training Business administration processes and systems Communication and customer service skills IT and Microsoft Office skills Time management and organisation Future Prospects: Progression into a permanent administration role Development into office coordination ...

commercially minded Operations Manager to provide strategic leadership, oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery … Create a Plan Work with the Partnerships Director to develop and deliver the operational vision and strategy for MBL, ensuring alignment with divisional objectives, customer expectations and commercial growth plans. Establish operational priorities, performance measures and service standards across all functions contributing to customer and client delivery. ...

commercially minded Operations Manager to provide strategic leadership, oversight and governance across all operational activities supporting MBL, ensuring the coordinated delivery of outstanding customer, retailer and corporate client outcomes. Working through a matrix of cross-functional teams, the role is accountable for operational performance, service excellence, commercial delivery … Create a Plan Work with the Partnerships Director to develop and deliver the operational vision and strategy for MBL, ensuring alignment with divisional objectives, customer expectations and commercial growth plans. Establish operational priorities, performance measures and service standards across all functions contributing to customer and client delivery. ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. Job description * As a Customer Experience Specialist, you'll be responsible for delivering a first-class customer experience to help make NS&I the UK's most trusted savings … provider. Working in a fast-paced contact centre environment that has the customer at the heart of everything we do. A Customer Service Representative is someone that has a positive approach to customer service, good communication and computer skills, and is open to learning ...

working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. Job description * As a Customer Experience Specialist, you'll be responsible for delivering a first-class customer experience to help make NS&I the UK's most trusted savings … provider. Working in a fast-paced contact centre environment that has the customer at the heart of everything we do. A Customer Service Representative is someone that has a positive approach to customer service, good communication and computer skills, and is open to learning ...

/7 to ensure people reach their destinations when travel plans are disrupted, coordinating transport and accommodation solutions at pace while delivering exceptional service to our customers. Due to the importance of this function and the specialist skills required, we are looking to connect with individuals who have … drive, resilience and customer focus needed to succeed in a fast-paced operational environment. At CMAC Group, we don't just coordinate journeys, we solve problems, support people during times of disruption and help keep the world moving. If that sounds like something you'd like to be part ...

Hybrid)At IRIS, we help schools, academies, and education providers streamline their operations through market-leading software solutions. We're looking for a Customer Renewals Advisor to join our Education team, managing a portfolio of customers and ensuring they receive outstanding service throughout their renewal journey. This … excellent opportunity for a customer-focused professional who enjoys building relationships, solving problems, and working in a commercially driven environment where customer retention and satisfaction are at the heart of everything we do. What will you be doing? As a Customer Renewals Advisor, you'll take ownership ...

function, an opportunity has arisen for an experienced Asset Supervisor to lead the Helpdesk and Stores teams, ensuring the delivery of a high-quality, customer-focused service. Your new role As Asset Supervisor - Helpdesk & Stores, you will be responsible for the day-to-day management of the Facilities Helpdesk … Stores functions, supporting service delivery across a large and varied estate. You will lead and support operational teams, monitor service performance, manage stakeholder relationships and drive continuous improvement through effective use of CAFM systems, reporting and service management processes. This is an excellent opportunity for an experienced ...

point of IT support contact for customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. Role Provide a professional and personal first point of contact to all customers … properly understood and recorded on Autotask Proactively contact and chase customers until a resolution has been achieved or the issue is escalated Deliver exceptional Customer Service striving to achieve first time resolution Escalate relevant and more complex work to the more experienced Service Desk Technicians after initial ...