26 to 50 of 338 Customer Service Jobs in the North West

Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000 About the Company Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including transport, construction … mining, materials handling and environmental services providers. Service & Aftersales Manager - The Rewards Competitive salary Monday Friday 08.30 16.45 33 Days holiday (including Bank Holidays) Pension Scheme Death in service Free parking Service & Aftersales Manager - Requirements Engineering qualification would be an advantage Knowledge of trucks, skips, cranes & hydraulics … advantage Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer more »

Customer Service Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »

Job Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. … To ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase more »

Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »

DOE About the company Leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are … Engineering Technical Support Specialist - Responsibilities Completing (BOMs) Bills of Materials Producing quotations, costings for customers for products and bespoke services Supporting the Sales, Parts & Service and the Customer Service teams Taking service calls from customers, collating potential order information & variation to produce quotes for the sales … team Supporting to the order management team and has contact with new and existing customers to provide a superior level of customer satisfaction Following up on sales made by the Sales department and conducts additional sales in his specialization to the customer Investigating and analyse the possible needs more »

and requests, including: channelling requests for assistance to appropriate functions, monitoring progress, and keeping customers appraised of progress. You will be responsible for resolving customer issues in an effective way, ensuring best practice techniques at every stage of the process. Using an analytical and investigative mind with a problem … solving capability to ensure our customers and stakeholders have confidence their issues and concerns are to be resolved quickly whilst maintaining excellent customer service. We would love to welcome you to our Salford office, working hours of 37.5 Monday to Friday. Your responsibilities day to day will be… · Planning … and prioritising software support call activities, with a focus on responding to the customer needs swiftly and with an ethos of “getting it right first time”. · Perform in depth ticket issue investigation · Monitoring services and alerts · Proactively striving to perform all tasks in a highly accurate and proficient more »

Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st … line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Manchester. Your role will be to provide first class customer service while problem solving and dealing with … an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term partner more »

FRENCH SELECTION (FS) French and Spanish speaking Customer Service Advisor Location: Manchester Salary: up to £25,000 depending on experience, plus bonuses and benefits Ref: 144FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 144FR The company … A very well-established British supplier of manufacturing solutions Main duties: Provide support to the French and Spanish markets The Role: - Answer customer enquiries by telephone and email - Assist with the dispatch of parcels - Order processing - Prepare quotes and invoices - Earn commission by upselling and cross-selling The candidate … Fluent in French AND Spanish (written and spoken) Essential - Strong customer service experience - Excellent interpersonal and communication skills - Self-motivated and dynamic personality - IT literate (MS office) The salary: up to £25,000 depending on experience, plus bonuses and benefits French Selection, leading UK-based consultancy specialising in more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … to day duties will include: Resolvingcustomer incidents and training support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call more »

IT Analyst. The company are seeking a talented IT Analyst to join their dynamic team. If you have a passion for technology, a strong customer service ethic, and a desire to work in a collaborative environment, we want to hear from you. This role would ideally suit someone … support Microsoft Office Suite, including Outlook, Teams, Word, and Excel. - Demonstrate an awareness of Local Area Networking, including local patching to switches. - Deliver exceptional customer service, exhibiting excellent communication and interpersonal skills. - Collaborate effectively within a team, providing support to team members as needed. - Employ strong problem-solving … configuration. - Strong proficiency in Microsoft Office Suite (Outlook, Teams, Word, and Excel). - Familiarity with Local Area Networking and local patching to switches. - Exceptional customer service skills with excellent communication and interpersonal abilities. - Team player with a collaborative mindset. - Strong problem-solving and analytical skills with acute attention more »

We have 7 UK employers and 36 across India. We serve all customer logistics requirements, Air and Sea Freight from across the world. The apprentice will be supporting shipping departments with all tasks and train in freight forwarding. Role Support shipping departments with all tasks and train in freight … forwarding Invoicing customers Speaking to shipping agencies Speaking to customers for shipping, updates via telephone and email Custom clearance shipments Filing Training on customer quotations Sales/meeting ,calling and emailing new customers to help grown the business Training Customer Service Practitioner Level 2 Apprenticeship Standard: This … shadowing and any other opportunities to develop your skills and knowledge Progression to level 3 and role at the end if possible Apprenticeship Standard Customer service practitioner (level 2) Training Provider RUNSHAW COLLEGE Working Week Monday - Friday, 9.00am - 5.30pm Expected Duration 16 Months Positions Available 1 Closing Date more »

notes of conversations and collating evaluation/feedback from attendees Training This apprenticeship provides on the job training in a variety of skills including customer service, admin and social media, providing a Level 2 Customer Service Qualification on completion. Functional Skills English and Maths if required. … a solid position to work in a variety of settings including an office environment or out in the community working with individuals. Apprenticeship Standard Customer service practitioner (level 2) Training Provider THE TRAFFORD AND STOCKPORT COLLEGE GROUP Working Week Monday to Friday 9am - 5pm - although flexible working is … means we support these organisations to thrive by offering advice on funding, training and resources. Sector 3 also run the Stockport Volunteer Hub - A service where individuals can find volunteering opportunities that enable them to discover new passions, explore their potential and develop valuable skills. more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

Valves Instruments Plus Ltd (VIP) in Astley are recruiting for a Sales Admin Apprentice. The successful candidate will work towards completing a Level 2 Customer Service Apprenticeship over the duration of 17 months. The successful candidate will also be speaking with customers regards outstanding quotations, prospects about working … numbers, details of calls, jobs roles, etc. Sending introductory emails to customers Training Level 1 & 2 Functional Skills in maths and English Level 2 Customer Service Practitioner Apprenticeship Standard Progress onto full-time employment Apprenticeship Standard Customer service practitioner (level 2) Training Provider NORTH LANCS. TRAINING more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

systems. *Monday - Friday days working as part of a large engagement team. The Person: *IT or Technology savvy. *Sales/BD/Support/Customer service experience. *Ideally located to North Manchester. IT, Technology, Unified Communications, UC, Hardware, Software, VoIP, Sales, Business Development, Customer Service, Customer more »

Plant Hire, Plant Sales, Ground Support Services, Ground Protection, Trench Cover, Construction Products, Construction Sales, Hire & Sales, Civils, Shoring, Sales Administrator, Sales Support, Telesales, Customer Service Rep, Hire Desk, Hire Desk Controller, Desk Controller, Storage, Storage Containers, Accommodation Office Location: Ashton-in-Makerfield Remuneration … Must have experience in a fast paced office role, ideally a hire desk position however would be open to internal sales/telesales or customer service positions Must be confident on the phone with customers, both inbound & outbound Experience within the hire sector or wider construction market beneficial … Plant Hire, Plant Sales, Ground Support Services, Ground Protection, Trench Cover, Construction Products, Construction Sales, Hire & Sales, Civils, Shoring, Sales Administrator, Sales Support, Telesales, Customer Service Rep, Hire Desk, Hire Desk Controller, Desk Controller, Storage, Storage Containers, Accommodation more »

+ Parking cards and Fuel cards + Pension + on call payment Start date – ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served “Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

communicate well with people and be able to operate in a busy office environment. You will provide our customers with the highest level of customer service, whilst providing 1st line technical support. Role Create a positive first impression and experience for all who contact our organisation. Greeting callers … take clear written messages. Build strong relationships with our customers, and suppliers always. Be the first point of contact for inbound enquiries from our customer base, carry out first line checks, and escalating tickets and calls to the relevant service team members; this will include but is not … Update customers according to IPEX SLAs by phone and our ticketing system - Freshdesk. Liaising with Suppliers as and when required to assist in resolving customer issues, carrying out relevant testing as per their recommendations. Monitor and review tickets and ensure they are closed appropriately and only once a resolution more »

Join Salt Separation Services as a Service Engineer in Rochdale. Are you passionate about engineering and looking for an exciting role with global travel opportunities? Join us and be part of a team that's been innovating water treatment solutions for over 30 years. Earn a base salary of … on site visits) and enjoy a range of perks, including annual bonuses, enhanced pension contributions and employee discounts. Read on to find out more Service Engineer Rochdale, OL11 1AP Full time, permanent Base salary of £35,020 - £36,000 dependent on experience + benefits Required to make UK and … international travel to attend customer sites (must be able to pass Security Clearance) uplift on salary when working away on customer site visits Please Note: Applicants must be authorised to work in the UK The company: Established in 1990, Salt Separation Services have been leading providers of engineered more »

A Lancashire based Tech Company are looking to recruit a number of enthusiastic and ambitious Trainee Service Desk Analysts for its Tier 1 Service Desk.A great opportunity to break into the IT sector and be full trained and developed in troubleshooting software and hardware issues. Hybrid working available … services Provide office-based telephone, email and remote access support. Take ownership of incidents from start to finish, escalating and feeding back to the customer as required. Maintain a high customer experience throughout the life-cycle of all incidents and problems Troubleshoot PC hardware and peripheral issues Raise … rd party suppliers through to resolution Assist in software deployment and configuration projects Communicate with other departments to ensure smooth operation of the Service Desk Who are we looking for? Are you looking for that initial break into the IT sector? Are you enthusiastic with great communication skills and more »

Order Processing, Entry Level Part Time Permanent Salary : Competitive plus bonus Location: Wigan The Vacancy We have a fantastic opportunity for an organised and customer-focused individual to join our Sales Order Processing & Invoicing (SOP) team. In this role, you'll play a crucial part in ensuring our customers … flexible, can-do attitude and strong teamwork across the board. Being part of the SOP team opens doors to various career paths within Finance, Customer Support, Professional Services, and Sales. We're currently seeking candidates for both full-time positions (Monday to Friday, 09:00-17:00) and part … SOP & Invoicing Associate, your day-to-day responsibilities will include: · Providing first-line support to customers and internal departments via phone, email, and our service desk system · Collaborating with teams to meet and maintain structured KPIs/SLAs · Delivering top-notch customer service to ensure a positive more »

Customer Experience (CX) Manager Up to £45,000 Altrincham, Hybrid working 3-4 days a week in the office Forward Role are working with a leading B2B financial services business committed to delivering exceptional service to their customers. With a focus on excellence and a customer-centric … approach, they are expanding the team and seeking an experienced Customer Experience (CX) Manager. The ideal candidate will have experience supporting contact centres and digital led businesses. As the CX Manager, you will play a pivotal role in shaping and enhancing the overall customer experience across all touchpoints. … You will be responsible for developing and implementing strategies to elevate customer satisfaction, strengthen client relationships, and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse and optimize the end-to-end more »

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ensure that new and changed IT Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such as runbooks, configuring … ITIL service support processes, support and RACI models, Disaster Recovery plans, and completing knowledge transfer. The successful candidate should be able to demonstrate: Proven experience of coordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with multiple stakeholders to more »