26 to 50 of 135 Customer Service Jobs in the North West

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong ...

within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable … solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the migration and transformation of Legacy CRM and case management platforms into modern cloud-based solutions. Build and maintain integrations with internal and external systems using APIs, Azure services ...

Customer Support Specialist Software Adria Solutions is recruiting a Customer Support Specialist for a growing technology business whose software is used by customers worldwide. This opportunity suits someone who enjoys solving problems, building customer relationships and improving how services are delivered. Youll join a collaborative team where … your ideas and customer insights can influence both products and processes. The role Youll help customers get the most from the companys software, ensuring each interaction is helpful, efficient and tailored to their needs. Alongside responding to enquiries, youll identify recurring issues and work across teams to improve ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service ...

Site Service Engineer, Computed Tomography Scanners ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of x-ray/CT imaging systems *** Basic Salary £60,000 Full Product Training Pension Healthcare Phone, Laptop Holidays … Role – Site Service Engineer, Computed Tomography Scanners This market leader seeks to recruit a technically motivated and customer focused Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated CT imaging systems. Your Background – Site Service Engineer, Computed Tomography ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Digital Services team as a Digital Support Officer (Applications). This is an ideal role for someone who enjoys solving problems, delivering excellent customer service and has a genuine interest in how digital systems and applications support business services. As the first point of contact for digital support … review the job description/recruitment pack linked below. What Were Looking For We are looking for an individual who has: Excellent communication and customer service skills with the ability to support users with varying levels of technical knowledge. Strong problem-solving skills and a logical, analytical approach ...

include: Monitoring and supporting customers through a ticketing system, including escalating issues to senior team members where appropriate. Configuring hardware and software to meet customer requirements. Diagnosing and troubleshooting monitor, computer and network issues. Supporting customers with IT queries and technical problems. Setting up and maintaining security policies, including … from: Dedicated mentoring and support from experienced IT professionals. Hands-on experience in a real IT support environment. Opportunities to develop your technical and customer service skills. Progression opportunities as you develop your knowledge and experience. Salary reviews. The opportunity to build a long-term career in IT. ...

improvement of Great Places' heat network services. Working with customers, contractors and internal teams, you'll help ensure reliable services, accurate billing and excellent customer experience, while supporting regulatory requirements, improvement projects and future decarbonisation initiatives. What youll be doing Support the effective management and operation of Great Places … heat network portfolio, ensuring high standards of customer service, performance and compliance. Investigate and resolve customer queries relating to heating, hot water services, metering, billing and service charges. Monitor contractor performance, supporting the delivery of agreed service standards and performance targets. Analyse operational and customer ...

Field Service Engineer, Medical X-Ray Systems Basic Salary £50,000 To £55,000 Depending On Experience On Target Earnings £70,000 Car Allowance £7,000 Overtime Excellent Benefits Package Opportunity to use train and underground (full expensed) when applicable **Excellent opportunities for experienced X-ray Medical Imaging Field … Service Engineers to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Field Service Engineer, Medical X-Ray Systems Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible ...

escalate to resolver groups as needed to deliver an effective, efficient service. Provide deskside and remote IT support to the business user base. Manage service incidents in the service desk ticketing system, following agreed processes, escalating to infrastructure, application support and 3rd party support, SecOps for resolution Troubleshooting … Adhering to change control best practice Maintain knowledge base What we're looking for: Experience working in a support role within a managed IT service desk function Windows 11 operating systems Anti-malware solution support Problem solving and troubleshooting skills Understanding of security principles and endpoint solutions Excellent written ...

Opportunity This role supports the delivery, running and ongoing improvement of CRM, customer data, customer service and customer engagement platforms, keeping engineering standards, data governance and platform security tight. You'll work with business stakeholders, architects, product owners and engineering teams to design, build and support ...

Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look … ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse ...

Title: Service Desk Analyst Location: Chester UK (Hybrid) Employment type: Contract Inside Ir35 JD for the role: Note: The client is looking for someone who can speak both English and German fluently. Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk … Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution ...

design and optimize rapid, efficient factory layouts. Advanced Planning & Scheduling: The "brain" of the factory, helping manufacturers schedule their production perfectly to meet customer demands. Manufacture Execution Systems (MES): The software that monitors and controls the actual manufacturing process on the factory floor in real-time. Consultancy, Training & Professional … software modules, training, or consulting services. Learn and Grow: Actively participate in training sessions to become an expert on our software portfolio, service offerings, and sales methodologies. Customer Engagement: Understand customer challenges and explain how our digital manufacturing solutions and services can solve their pain points. Collaborate ...

Service Desk Analyst Widnes £33,476 Fixed Term Contract (12-month contract) Full Time Here at Halton Housing, we are looking for an experienced and proactive Service Desk Analyst to work across our vibrant organisation. Hours: 37 hours per week (Monday - Friday) Duration: Fixed Term Secondment (12 months … What You’ll Do: · Log, prioritise and manage ICT support requests, ensuring service levels are met. · Configure, image and deploy ICT equipment, including laptops, tablets and mobile phones. · Provide 1st and 2nd line technical support, resolving issues where possible. · Create user guides and training materials to support self-service ...

Service Desk Analyst Liverpool/Remote (1 day per week on site) 6 Months + (Possibility to go permanent) £150 per day (Inside IR35) An experienced IT Service Desk Analyst is required for our legal client, to join a busy IT team on an initial 3-month contract. … This role will be responsible for providing high-quality 1st and 2nd line support, resolving incidents and service requests, and delivering an excellent service to end users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service requests Supporting ...

Service Desk Analyst Liverpool/Remote (1 day per week on site) 6 Months + (Possibility to go permanent) £150 per day (Inside IR35) An experienced IT Service Desk Analyst is required for our legal client, to join a busy IT team on an initial 3-month contract. … This role will be responsible for providing high-quality 1st and 2nd line support, resolving incidents and service requests, and delivering an excellent service to end users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service requests Supporting ...

tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch … Client are recruiting a service desk analyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clients are at the heart of the business, they want to deliver the best service ...