Customer Service Jobs in the North West

351 to 375 of 588 Customer Service Jobs in the North West

Head of Payroll Outsourcing

manchester, north west england, united kingdom
Morgan Financial Search and Selection
for the P&L of this expanding Payroll Services Division. Organisation Management –recruit, train and develop a highly motivated, cohesive and growing Payroll Outsource Service Team. Also, ensure effective and scalable processes are implemented. Client Management – build strong and trusted relationships with clients by ensuring the delivery of consistent … exceptional customer service/SLA’s are met/exceeded at all times. Understand each client’s individual Payroll needs and tailor bespoke solutions. Where appropriate, also capitalise on opportunities to upsell additional Accounting and IT outsourced services provided by the firm. Payroll Support – Provide over-arching guidance More ❯
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3rd Line Team Leader - Managed Services

Chorley, England, United Kingdom
ORCA IT LTD
opportunities for the candidate willing to go the extra mile. Joining as a 3rd Line Team Leader you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with … industry trends, you will play a vital role ensuring the delivery of great customer service. Responsibilities Monitoring and maintaining systems and networks Installation and configuration of systems Diagnosing faults on both hardware and software Solving technical and application issues by phone, email or in person Walking clients through troubleshooting … levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices More ❯
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3rd Line Team Leader - Managed Services

preston, lancashire, north west england, united kingdom
ORCA IT LTD
opportunities for the candidate willing to go the extra mile. Joining as a 3rd Line Team Leader you will be involved in driving the customer experience. Whether you are finding solutions to technical problems; managing an incident; completing a project; capturing client requirements or keeping up-to-date with … industry trends, you will play a vital role ensuring the delivery of great customer service. Responsibilities Monitoring and maintaining systems and networks Installation and configuration of systems Diagnosing faults on both hardware and software Solving technical and application issues by phone, email or in person Walking clients through troubleshooting … levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices More ❯
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Pre-sales Technician

Wigan, Greater Manchester, North West, United Kingdom
Fourteen IP Communications Ltd
then this is the role for you. The successful candidate will become an integral part of the business, helping to deliver exceptional levels of customer service and innovation. Job Purpose The purpose of Fourteen IP Communications Ltd Pre-Sales Technician is to ensure that the solutions and services … viable for delivery, they will also support the promotion of the organisation by undertaking the role of technical expert at industry events, seminars and customer meetings Main Duties & Responsibilities Provision of presales technical advice to colleagues and partners. Technical review and verification of proposed solutions before they are submitted … of Work Documents in line with verified technical and financial specifications. Final proposal technical sign off and order acceptance. Management and technical support solving customer technical problems. Establish and maintain effective interpersonal relationships with those contacted during the course of work. When required provides training, coaching and professional development More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Field Installation Technician

Blackburn, Lancashire, North West, United Kingdom
COMPUTACENTER (UK) LIMITED
rata Working Pattern: 30 hours across a 4 day week, Monday - Thursday OR Tuesday Friday (Day Shifts only) At Computacenter, we know that great service starts with great people. As an Installation Technician, youll be part of a supportive, hands-on team that plays a vital role in delivering … makes a real impact, this could be the perfect role for you. What youll do Unbox, install, and connect desktop hardware and peripherals at customer sites. Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG). Connect network cables from desktop … clients to network points. Support desktop moves, peripheral maintenance, and helpdesk call logging. Maintain accurate records using systems such as ServiceNow. Deliver excellent customer service to both internal and external stakeholders. What youll need A current UK driving licence (essential). Ability to follow instructions and procedures with More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Field Installation Technician

Warrington, Cheshire, North West, United Kingdom
COMPUTACENTER (UK) LIMITED
rata Working Pattern: 30 hours across a 4 day week, Monday - Thursday OR Tuesday Friday (Day Shifts only) At Computacenter, we know that great service starts with great people. As an Installation Technician, youll be part of a supportive, hands-on team that plays a vital role in delivering … makes a real impact, this could be the perfect role for you. What youll do Unbox, install, and connect desktop hardware and peripherals at customer sites. Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG). Connect network cables from desktop … clients to network points. Support desktop moves, peripheral maintenance, and helpdesk call logging. Maintain accurate records using systems such as ServiceNow. Deliver excellent customer service to both internal and external stakeholders. What youll need A current UK driving licence (essential). Ability to follow instructions and procedures with More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Wireless Retail Assistant Store Manager - Tylersville Road

Chester, Cheshire, United Kingdom
Cellular World
total solution for our valued customers to meet or exceed your monthly sales objectives. You will play a pivotal role in driving sales, ensuring customer satisfaction, and managing day-to-day operations. Perks: Competitive bonus and uncapped commission structure. Monthly incentives and contests. Best-in-class onboarding and development … options. Long-term and short-term disability insurance benefits options. 401(k) plan with company contribution. Employee discount on AT&T's premium wireless service and select accessories. Responsibilities: Assist the Store Manager with sales performance by motivating and coaching the sales team to achieve targets. Represent our Company … and the AT&T brand with the utmost professionalism and courtesy. Responsible for sales and customer satisfaction. Meeting and exceeding monthly sales goals. Assist with store operations including but not limited to inventory, management, merchandising, and store appearance. Qualifications: A great, outgoing personality. Excellent communication and interpersonal skills. Tech More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Field Technician

Liverpool, Merseyside, North West, United Kingdom
Focus Resourcing Group
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis. You will be based in the Liverpool area, and will attend … customer sites to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers. You'll be the bridge between tech issues and business success - making a tangible difference for customers! Location: Covering the Liverpool region (on-site visits + … at x1.5 & x2. You will receive excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension. What You'll Do: Visit customer sites to diagnose & resolve EPOS, network, and business system More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Junior Account Executive (Mandarin Speaking) (Manchester)

Manchester, UK
Pareto
and access to a vehicle) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯
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Junior Account Executive (Mandarin Speaking)

manchester, north west england, united kingdom
Pareto
and access to a vehicle) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯
Posted:

Junior Account Executive (Mandarin Speaking)

warrington, cheshire, north west england, united kingdom
Pareto
and access to a vehicle) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯
Posted:

Junior Account Executive (Mandarin Speaking)

bolton, greater manchester, north west england, united kingdom
Pareto
and access to a vehicle) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯
Posted:

EUC Engineer

Crewe, Cheshire, North West
CGI
a network you didn't want to improve, there's a digital revolution brewing in the UK that could use your talents. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI … of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer-focused mindset, strong technical skills, and the ability to work independently. Key Responsibilities: • Manage walk up Tech Bar service • Perform hardware installations, upgrades … maintenance. • Strong knowledge of operating systems, including Windows and macOS. • Familiarity with virtualization technologies and endpoint security. • Excellent troubleshooting and problem-solving skills. • Exceptional customer service and communication abilities. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect More ❯
Employment Type: Permanent
Posted:

Desktop Support Specialist

Manchester Area, United Kingdom
Humankind Global Recruitment
or third parties where applicable. This is an exciting opportunity to join a client who continue to grow and pride themselves on delivering a customer-centric approach whilst solving problems for their clients. The successful candidate will have: Previous experience in a similar Desktop Engineer/Technical support role … peripherals Familiarity with desktop management tools (SCCM/MDT), scripting languages (PowerShell/Bash), network protocols and virtual desktop infrastructure (VDI) Excellent communication and customer service skills If you are interested to find out more please apply for the role with an up to date copy of your More ❯
Posted:

Desktop Support Specialist

warrington, cheshire, north west england, united kingdom
Humankind Global Recruitment
or third parties where applicable. This is an exciting opportunity to join a client who continue to grow and pride themselves on delivering a customer-centric approach whilst solving problems for their clients. The successful candidate will have: Previous experience in a similar Desktop Engineer/Technical support role … peripherals Familiarity with desktop management tools (SCCM/MDT), scripting languages (PowerShell/Bash), network protocols and virtual desktop infrastructure (VDI) Excellent communication and customer service skills If you are interested to find out more please apply for the role with an up to date copy of your More ❯
Posted:

Desktop Support Specialist

bolton, greater manchester, north west england, united kingdom
Humankind Global Recruitment
or third parties where applicable. This is an exciting opportunity to join a client who continue to grow and pride themselves on delivering a customer-centric approach whilst solving problems for their clients. The successful candidate will have: Previous experience in a similar Desktop Engineer/Technical support role … peripherals Familiarity with desktop management tools (SCCM/MDT), scripting languages (PowerShell/Bash), network protocols and virtual desktop infrastructure (VDI) Excellent communication and customer service skills If you are interested to find out more please apply for the role with an up to date copy of your More ❯
Posted:

CRM System Analyst

Macclesfield, Cheshire, United Kingdom
Elior Uk
lead in ensuring our Microsoft Dynamics CRM platform is delivering maximum value. You'll play a pivotal role across two major projects focused on customer retention and legal compliance, working closely with teams across the business to align our CRM strategy with organisational goals. This is a great opportunity … to work in a collaborative, agile environment where your input will directly shape how we manage customer data, streamline processes, and ensure legal and operational compliance. If you enjoy working at the intersection of people, process, and technology, and you want to contribute to projects with real organisational impact … data quality, data governance, and compliance standards Using DevOps practices to manage change, deployment, and system reliability Working closely with IT, compliance, marketing, and customer operations teams to ensure CRM effectiveness Acting as the subject matter expert on all things CRM, advising stakeholders and end users alike What can More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Credit Hire Litigator

Chester, Cheshire, United Kingdom
Proximo Holdings Limited
knowledge of credit hire case law and its application. Excellent organisational, communication, and interpersonal skills. Ability to handle multiple cases and deadlines simultaneously. Strong customer service skills and the ability to build client relationships. A proactive approach, eager to learn and adapt as required. A team-oriented mindset … member of the Inclusive Employers Group , we invest in your development and provide the latest technology, support, and knowledge to help you deliver excellent service to our customers. 25 days holiday + 8 bank holidays, PLUS your birthday off Flexible working options (part-time hours, flexible or compressed work … weeks, and reduced hours) Dedicated health and wellbeing programme Retail cashback scheme Tech scheme Smart/casual dress code Service reward scheme Cycle to work scheme Volunteer days at Chester Zoo Funded social events If you're a proactive individual looking for a challenging role within a forward-thinking More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SOC Engineer

Manchester, Lancashire, United Kingdom
Harvey Nash Plc
date with evolving threat landscapes, tools, and best practices. Demonstrated ability to work independently, prioritise tasks, and manage multiple projects simultaneously. To demonstrate excellent customer service ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively Please apply More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ERP Project Manager (d365)

Manchester, North West, United Kingdom
Hybrid / WFH Options
Cedar Recruitment
lead the integration of newly acquired businesses into their Microsoft Dynamics ERP system. This comprehensive system includes modules for CRM, sales, field services, and customer service, while also interfacing with key platforms such as Sage Intacct and Natural HR. Key Responsibilities: Review existing systems and processes of newly More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Senior Data Engineer

Blackburn, Lancashire, United Kingdom
EG Group
brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders More ❯
Employment Type: Permanent
Salary: GBP 65,000 - 75,000 Annual
Posted:

Project Engineering Manager

Manchester, United Kingdom
Costain Group PLC
infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Automation Engineer

Chester, Cheshire, United Kingdom
E Tech Group
gain an understanding of the business environment. Defines scope, plans, and deliverables for assigned work Work successfully in a team environment; focused strongly on customer service and continuous improvement Enjoy going to local sites; Appreciate the documentation and planning aspects of engineering in a regulated environment Serve as More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Vision Engineer

Manchester, United Kingdom
Creative Personnel
own initiative Ability to thrive under the pressure of live events High standard of personal presentation Excellent communication skills with a strong focus on customer service Problem-solving skills and ability to work to deadlines High self-motivation and ability to lead by example Flexibility and a can … do, customer-focused attitude Keen eye for detail with a high standard of equipment presentation Full UK Driving License and own transport More ❯
Employment Type: Permanent
Posted:

Junior Account Executive (Manchester)

Trafford, Greater Manchester, UK
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary … deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle More ❯
Posted:
Customer Service
the North West
10th Percentile
£20,280
25th Percentile
£23,504
Median
£25,087
75th Percentile
£36,955
90th Percentile
£57,500