manchester, north west england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … have the opportunity to be hands on with the latest Salesforce products. You will support the product owners in the delivery of the European customerservice transformation program. Help improve the business processes, efficiency & adoption of Salesforce with the roll out of the new organisation by implementing a … validate business requirements. Other ad hoc requests including management of the EU Sales Operations mailbox – supporting the 1,000 Salesforce users across Europe with customerservice queries. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding of Salesforce CRM functionalities, features More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … have the opportunity to be hands on with the latest Salesforce products. You will support the product owners in the delivery of the European customerservice transformation program. Help improve the business processes, efficiency & adoption of Salesforce with the roll out of the new organisation by implementing a … validate business requirements. Other ad hoc requests including management of the EU Sales Operations mailbox – supporting the 1,000 Salesforce users across Europe with customerservice queries. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding of Salesforce CRM functionalities, features More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … have the opportunity to be hands on with the latest Salesforce products. You will support the product owners in the delivery of the European customerservice transformation program. Help improve the business processes, efficiency & adoption of Salesforce with the roll out of the new organisation by implementing a … validate business requirements. Other ad hoc requests including management of the EU Sales Operations mailbox – supporting the 1,000 Salesforce users across Europe with customerservice queries. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding of Salesforce CRM functionalities, features More ❯
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … have the opportunity to be hands on with the latest Salesforce products. You will support the product owners in the delivery of the European customerservice transformation program. Help improve the business processes, efficiency & adoption of Salesforce with the roll out of the new organisation by implementing a … validate business requirements. Other ad hoc requests including management of the EU Sales Operations mailbox – supporting the 1,000 Salesforce users across Europe with customerservice queries. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding of Salesforce CRM functionalities, features More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, CustomerService, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … have the opportunity to be hands on with the latest Salesforce products. You will support the product owners in the delivery of the European customerservice transformation program. Help improve the business processes, efficiency & adoption of Salesforce with the roll out of the new organisation by implementing a … validate business requirements. Other ad hoc requests including management of the EU Sales Operations mailbox – supporting the 1,000 Salesforce users across Europe with customerservice queries. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding of Salesforce CRM functionalities, features More ❯
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
preston, lancashire, north west england, United Kingdom
TransPerfect Legal
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
warrington, cheshire, north west england, United Kingdom
TransPerfect Legal
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
bolton, greater manchester, north west england, United Kingdom
TransPerfect Legal
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customerservice is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customerservice & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
colleagues across the business who do. Reporting to the Director of Strategy, you will help to shape and influence our culture of providing excellent customerservice, both to external and internal customers, with a focus on all areas of our diverse business, including social housing and adult social … care. You will work closely and build relationships with colleagues, customers, and stakeholders in your role providing a comprehensive complaints and information requests service, including coordinating Freedom of Information, Subject Access Requests, and Members Enquiries. You will manage our team of Complaints and Information Officers, providing leadership and coaching … vision of our customers being our biggest advocates. To excel in this exciting role, you will be able to demonstrate a passion for excellent customerservice, and be motivated, proactive, and professional. You will have the necessary strong interpersonal, organisation, and communication skills to be able to balance More ❯
fulfilled. This position assists staff with technical support of desktop PCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and … network connectivity. Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement To provide infrastructure administration functions Providing on-site cover as part of a shift arrangement Support inline with contracted business working hours … and associated systems administration activities Taking ownership of issues through to resolution on all appropriate requests Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information Ensuring regular customer interaction More ❯
energy efficiency and heat network systems. You will ensure accurate data reporting, resolve complex billing and heat network queries, and coordinate technical, administrative, and customerservice functions across a growing portfolio. With upcoming Ofgem regulatory changes, you will play a key role in maintaining compliance and delivering excellent … service across the organisation. What youll be doing Assist with managing contracts for energy brokers, including landlord gas, electricity, water supplies, and heat network metering and billing. Provide support for colleagues, service providers, and customers regarding heat network and landlord utility enquiries. Collate and analyse data for tariff … setting, service charges, funding applications, compliance submissions, and KPI maintenance. Monitor team inboxes and respond to queries within service level agreements (SLAs). Support the service charge team with tariff setting, billing accuracy, heating charge reconciliations, forecasting, and debt management. Monitor and analyse energy consumption and heat More ❯
Customer Success Manager My Client is seeking a passionate and proactive Customer Success Manager to join their dynamic team. In this role, youll be responsible for guiding customers through their journey, ensuring they achieve their goals while using My Clients products and services. Acting as a trusted advisor … youll play a key role in customer retention and satisfaction, whilst embodying our Customer Obsessed Values. Key Responsibilities Dedicated Portfolio Management: Manage a portfolio of customer accounts, delivering tailored support and proactively identifying and mitigating risks. Customer Success Scorecard: Track and analyse customer adoption and … performance metrics, implementing improvement plans where necessary. Service Reviews & QBRs: Lead and participate in regular customerservice reviews and quarterly business reviews, gathering feedback and driving enhancements. Customer Lifecycle Management: Own the customer journey across all lifecycle stages, working cross-functionally to optimise each touchpoint More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
CPJ Recruitment
Lucrative new business field sales role selling service contracts Business Development Manager - Service Contracts Area: North West BB CH WA CW FY L LL PR WN The Role of Business Development Manager This is a field/home-based business development sales role. You will target B2B businesses … a new business role where you will be responsible for self-generating appointments and building a strong pipeline. You will be selling an essential service with high demand, making the ability to identify and approach the target market crucial. With high order values, there is significant earning potential the … performers exceed 80K. The role is four days in the field and one day working from home. You will be supported by excellent operational service levels, outstanding customerservice, and a world-class marketing team. As a Business Development Manager, you will present tailored solutions to prospective More ❯
liverpool, north west england, United Kingdom Hybrid / WFH Options
Action1
a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customerservice to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯
chester, north west england, United Kingdom Hybrid / WFH Options
Action1
a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customerservice to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
Action1
a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customerservice to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Action1
a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customerservice to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options
Action1
a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customerservice to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
Action1
a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customerservice to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Action1
a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customerservice to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Shape IT Recruitment
to join their growing team, delivering innovative CRM solutions to clients across a range of industries. Ideally, you’ll have some experience with Field Service , or a keen interest in developing your skills in this area. Key responsibilities: Work closely with clients to gather requirements, design solutions, and deliver … end-to-end D365 CE implementations Provide expertise across Sales, CustomerService, and (ideally) Field Service modules Configure and customise Dynamics 365 CE to meet client needs Support user adoption through training and documentation Collaborate with developers and project teams to deliver seamless solutions Key requirements: Proven … experience delivering Dynamics 365 CE solutions (Sales, CustomerService, and/or Field Service) Strong understanding of CRM processes and best practices Excellent client-facing and communication skills Ability to work independently in a remote environment Microsoft certifications (desirable but not essential) What’s on offer More ❯