51 to 75 of 102 Customer Service Jobs in the North West

Client Response Team Operator/Help Desk Coordinator Location: Haydock Salary: £27,500 per annum Our client,Facilities Management (FM) service provider, is seeking a proactive and customer-focused Client Response Team Operator. Working across multiple contracts including retail, fast food, nurseries, energy providers, and MOD sites, they … effective response for a range of clients across the UK. Youll coordinate engineers, manage workloads, and maintain excellent communication to deliver high-quality service around the clock. Key Responsibilities Act as the first point of contact for clients, logging and managing maintenance queries. Use the in-house CAFM system ...

proactive, hands-on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation.As our new IT & Applications Analyst, you will: Provide high quality technical … support via phone, email, remote tools and in person Troubleshoot hardware, software, application and networking issues Manage and maintain service tickets - ensuring clear updates and timely resolution Support user account administration and basic server related tasks Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD) Support ...

office for training, team events etc. Key responsibilities Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice … customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues and resolutions, including clear problem statements, troubleshooting steps, and root cause analysis. Collaboration: Collaborate with ...

FRENCH SELECTION (FS) French or Spanish speaking Customer Support Location: Runcorn Salary: £27,500 Ref: 1209FS To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1209FS The Company: Very well-established company with many different operations. Main duties … Provide technical support to service users The Role: - Answer customer enquiries in real time - Diagnose and resolve faults across the network - Maintain and monitor equipment and systems, carrying out routine checks and incident response - Document and communicate technical issues clearly, using ticketing/monitoring tools - Liaising with internal ...

support team. This is a hands-on, site-based role where you’ll provide deskside support for a wide range of IT incidents and service requests. Working in a fast-paced environment, you’ll play a key role in keeping users productive by resolving hardware and software issues quickly … with users, and being part of a collaborative IT team—this role is for you. Key responsibilities: Providing deskside support for IT incidents and service requests Diagnosing and resolving hardware and software issues across desktops, laptops, printers, and mobile devices Performing break-fix repairs and delivering quick, effective solutions ...

expenses covered! The duties we see the candidate taking on over the first 13 months includes the following: Provide support and high-level customer service to staff in a remote capacity, responding to IT queries via phone, email, and ticketing systems, owning tickets through to resolution Troubleshoot … Closing Date Monday, 25th May 2026 Start Date Thursday, 4th June 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Capable or strategic thinking ...

What You Will Do: Execute assigned desktop support tasks efficiently within specified deadlines Support project initiatives alongside internal and external project managers Perform Network Service Requests (NSR) tasks in accordance with established timelines Provide outstanding customer service, demonstrating strong communication skills Maintain and troubleshoot Windows environments, including ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

services team and motivate those around them. They are based inPreston and are operating a hybrid working model. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Software Support Engineer will be responsible … Software support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

product, and other departments to clearly describe the root cause of issues (involving databases, systems, or application logic) and drive problems to resolution Provide customer support and knowledge transfer, offering necessary technical training and guidance to internal L1 teams and customers to enhance front-line problem-solving capabilities Requirements … Ability to read and understand Java application code logic to assist in log analysis and issue identification Familiar with networking fundamentals and common application service architectures Excellent logical analysis, stress resilience, and customer service mindset, with effective cross-team communication skills Preferred Qualifications (Advantages): Familiar with using ...

system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Always maintain a strong customer focus Work with the IT Technical Services Manager and wider support team to ensure any recurring technical issues are addressed and any training … ensure optimal performance. Communicate changes and updates within the organisation effectively. Experience Required: Prior experience within a first or second-line technical product or service focused support role. Microsoft Business Central Windows and Mac operating systems Microsoft Cloud Platforms, Azure AD, Entra Basic network knowledge Ability to problem solve ...

working within the education sector supporting ICT systems. Strong technical knowledge of Windows devices, Microsoft 365, networking, and general IT troubleshooting. Excellent communication and customer service skills, with the ability to work independently across multiple school sites. Ability to pass and maintain an enhanced DBS check. Professional, friendly ...

Your new company This organisation is a well-established and highly regarded education-focused managed service provider, working in close partnership with schools, academies and multi-academy trusts. It delivers reliable, high-quality digital and technology services that enable educational institutions to operate securely, efficiently and with confidence.Operating across … responsibilities and the operational pressures faced by schools and trusts. The organisation is values-driven and relationship-led, prioritising long-term partnerships over transactional service delivery, and they work collaboratively with leaders and staff to design practical, sustainable digital solutions that genuinely support teaching, learning and operational effectiveness. ...

/Live). Maintain strong communication with project managers and wider delivery teams. Skills - Extensive experience applying Power Platform capabilities to real-world customer requirements. Hands-on experience with Dynamics 365 CE - Sales & Customer Service (preferable) Experience using Power Platform features alongside AI and Copilot functionality. Proven … ability to design and deliver customer training. Strong written and verbal communication skills. Benefits - Starting Salary - £70k - £85k (dependant on experience) Private Healthcare Enhanced Pension Contributions Flexible, Remote Working Model & More ...

problem solver. You will be eager to learn with an ability to self-teach in areas of uncertainty. Finally, you should possess a strong customer service ethos with a hunger to develop and improve your experience. Responsibilities Diagnosing faults with hardware and software. Rectifying faults. Carrying out installations ...

commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Callout rota … managed by area hiring manager with flexibility. Responsibilities Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms Manage your diary and workload effectively to deliver high-quality service to clients ...

technical role suited to someone who thrives on building scalable systems, solving complex data challenges, and enabling marketing teams to deliver personalised, automated customer journeys. You will be responsible for implementing a new marketing automation platform (Salesforce Marketing Cloud), integrating it across the business, and ensuring it becomes … core driver of customer engagement. This is a rare opportunity to take full ownership of an end-to-end automation function from day one. Key Responsibilities Lead the end-to-end implementation of a new Salesforce based marketing automation system. Architect, build, and maintain automated customer journeys , lifecycle ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard. This role could grow into a full-time ...

team as a First Line Support Analyst. The Company: Our client is an award winning, high-profile volume retailer renowned for their excellent customer service and fantastic growth. They have a fantastic culture within their stores and put huge value on their people! The Role of the First … Line IT Support: Provide first-line technical support to users across multiple sites and a growing online customer base Troubleshoot and resolve IT issues, escalating where necessary Support and maintain business applications and network infrastructure Assist with system design, testing and ongoing IT projects Deliver support via phone, email ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: A competitive basic ...

biggest brands around the globe to deliver exciting interactive campaigns and marketing services acrossmobile phone and email channels. The AI platform elevates the customer journey of clients, through cost-effectiveness and efficiency, resulting in high customer satisfaction. By collaborating channels across voice, SMS, Email, WebChat and social messaging … seamless and personalised journey is available in one platform. The company ethos is based on constant product innovation, reliable software engineering and excellent customer service.Although this is a small company, they work with large well-knownbrands and corporate customers! The Role: As a Junior Client Consultant, you will ...

portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success. Key Responsibilities Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met. Serve … updates and reports to senior management on deployment progress. Identify opportunities for process improvements and escalate issues as required. Maintain a high level of customer service while managing multiple client requests. Essential Skills Strong leadership and organisational skills with excellent attention to detail. Proven experience managing multiple client ...

external venues, staying overnight if necessary (with appropriate prior notice). About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making … you. Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years. Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). ...