51 to 75 of 128 Customer Service Jobs in the North West

Credit Controller

Hiring Organisation
Forge Talent
Location
Manchester, UK
Employment Type
Full-time
business who are looking for a Credit Controller to join their credit control team. If you thrive in fast-paced environments, enjoy building strong customer relationships, and take pride in driving cashflow performance, this is an exciting opportunity to make a real impact. What You'll Be Doing … part of a collaborative Finance team, focusing on cash collection, debt reduction, and delivering exceptional service to both internal and external stakeholders. Your day-to-day will include: Contact customers to ensure timely payments and meet cash targets Resolve credit control and collections queries professionally Manage high volumes ...

1st Line Support

Hiring Organisation
VIQU IT Recruitment
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Contract
Contract Rate
£130 - 140 per day
with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...

Service Desk Analyst

Hiring Organisation
Pyramid Consulting, Inc
Location
Chester, Cheshire, UK
Employment Type
Full-time
Engineer to join a national support team providing high-quality technical assistance to employees across multiple office locations. The ideal candidate will deliver excellent customer service, resolve IT issues efficiently, and maintain strong technical standards. Key Responsibilities Provide IT support across Chester, Stoke, and Crewe office locations. Respond ...

Service Desk Analyst

Hiring Organisation
Pyramid Consulting, Inc
Location
Warrington, Cheshire, UK
Employment Type
Full-time
Engineer to join a national support team providing high-quality technical assistance to employees across multiple office locations. The ideal candidate will deliver excellent customer service, resolve IT issues efficiently, and maintain strong technical standards. Key Responsibilities Provide IT support across Chester, Stoke, and Crewe office locations. Respond ...

Service Desk Analyst

Hiring Organisation
Pyramid Consulting, Inc
Location
Birkenhead, Merseyside, UK
Employment Type
Full-time
Engineer to join a national support team providing high-quality technical assistance to employees across multiple office locations. The ideal candidate will deliver excellent customer service, resolve IT issues efficiently, and maintain strong technical standards. Key Responsibilities Provide IT support across Chester, Stoke, and Crewe office locations. Respond ...

Senior Service Specialist

Hiring Organisation
Bank of America
Location
Chester, England, United Kingdom
Description: Chester - UK Location: EMEA Job Title : Senior Service Specialist Corporate Title: Up to Assistant Vice President Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving … s. Assisting Clients with running and building MI reports and helping to reconcile financial data inconsistencies. Being consistently focused on delivering quality responses with customer service and adherence to bank policies and procedures at the front of mind. Working independently with strong organisational skills to overcome challenges with ...

Sales & Service Advisor

Hiring Organisation
CarFinance 247
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£30,000
Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. … while guiding customers through one of life's biggest purchases - their next car. What makes this role different? Forget the endless cold calls. Every customer you speak to is already pre-qualified. Your focus? Building trust, creating lasting relationships, and driving deals over the line. With a competitive base ...

Senior Application Support Analyst

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Oldham, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £44,000 per annum
applications Developing, managing, and supporting both existing and future ICT applications Leading and contributing to cyclical ICT projects and system upgrades Delivering outstanding customer service in line with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK! ITIL … subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and sick pay Long service awards What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy ...

Senior Application Support Analyst

Hiring Organisation
Hays
Location
Oldham, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
applications Developing, managing, and supporting both existing and future ICT applications Leading and contributing to cyclical ICT projects and system upgrades Delivering outstanding customer service in line with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK! ITIL … subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and sick pay Long service awards What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy ...

1st & 2nd Line Support

Hiring Organisation
IT Answers
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Salary
£27000 - £32000/annum
clients happy, productive, and secure. You’ll handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles …/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You’ll get a unique blend ...

L2 IT Support Technician

Hiring Organisation
Amentum CMSI
Location
Warrington, Cheshire, United Kingdom
Employment Type
Permanent
community that values ethical excellence, this is the place where your ambition can thrive. About the Opportunity We are seeking a dynamic and customer-focused Sedond-Line IT Support Technician to join our team at our UK Head Quarters, situated at our Birchwood Park, Warrington campus and comprising approximately … users, ensuring smooth and efficient technology operations. This role requires a proactive individual with excellent problem-solving skills, a passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Key Responsibilities Provide first-line technical support to end-users via ticketing system ...

Second-Line IT Support Technician

Hiring Organisation
FBI &TMT
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Contract
networking, meeting room tech, M365, Teams/Zoom 'Hands & eyes' support for senior engineers Assist with IT security incidents and asset management Suggest service improvements and collaborate with wider IT teams Skills Required Excellent customer service and communication Strong troubleshooting abilities Experience with ticketing systems ...

Sales Advisor

Hiring Organisation
CarFinance 247
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£30,000
Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. … while guiding customers through one of life's biggest purchases - their next car. What makes this role different? Forget the endless cold calls. Every customer you speak to is already pre-qualified. Your focus? Building trust, creating lasting relationships, and driving deals over the line. With a competitive base ...

Client Services Analyst

Hiring Organisation
Reed Technology
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Temporary, Work From Home
Salary
Up to £150 per day
Services Analyst is required for our client who are based in Liverpool. This hybrid role supports both clients and internal teams, ensuring top-tier service across a range of client-facing software. If you're passionate about IT support and thrive in a fast-paced, collaborative environment, this could … ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365 ...

Desktop Support Engineer - IMAC

Hiring Organisation
83zero Ltd
Location
Barrow-in-Furness, Cumbria, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum
Team Leads, you'll support the full lifecycle of end user hardware - from stock management and device builds to equipment provisioning and coordinating onsite service requests. You'll help maintain the accuracy of the Stock Management Tool/database, ensure all hardware movements follow correct processes, and deliver … professional and positive customer experience in a fast-paced environment. This role is fully onsite in Barrow-in-Furness, and requires a full UK driving licence. Key Responsibilities Build, rebuild and configure devices to meet end-user needs Maintain accurate stock records and support inventory reporting Manage deliveries into ...

Deskside Engineer

Hiring Organisation
vertex-it-solutions
Location
Lytham St. Annes, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£32,400 per annum
Deskside Support Engineer to be based on-site with one of our government-sector clients in Lytham. This position requires a high level of customer service, technical competence, and professionalism, as you will be supporting end users in a secure and fast-paced environment. Key Responsibilities Provide ...

Sales Account Manager

Hiring Organisation
LJ Recruitment Limited
Location
Wilmslow, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£40,000
Location: Wilmslow, Manchester (Office-Based) Salary: £30,000-£40,000 base + Quarterly Bonus Structure Hours: Full-Time Our client is a leading Managed Service Provider, specialising in IT solutions and telecommunications for businesses of all sizes. With a strong reputation for delivering excellent customer service … maintain strong, ongoing relationships with existing clients through proactive communication and account reviews. Upsell and cross-sell a range of IT, telecom, and managed service solutions based on client needs. Identify opportunities for increasing account value and improving service delivery. Attend client site visits as needed to build ...

IT Support Apprentice

Hiring Organisation
QA
Location
Eccles, Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£18,000 per annum
storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations …/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs ...

2nd Line Support Engineer

Hiring Organisation
Spiral Solutions Recruitment Limited
Location
Liverpool, Merseyside, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic ...

IT Apprenticeship

Hiring Organisation
NowSkills
Location
Southport, Merseyside, North West, United Kingdom
Employment Type
Permanent
Salary
£20,000
team in Southport. This role is perfect for someone who enjoys building PCs, setting up equipment, and solving technical problems while providing great customer service. Youll gain practical experience in IT support, hardware setup, and system configuration, all while working toward a nationally recognised Level 3 qualification. About … Were Looking For Full UK driving licence with access to a vehicle (essential) Strong interest in IT, problem solving, and technology. Good communication and customer service skills Ability to work well in a team and ask for help when needed Willingness to learn & develop new skills. Basic understanding ...

Applications Support Analyst ITIL, Azure, SAAS

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£450 per day
SaaS solutions, including MS Azure integrations Awareness of structured development, analysis & project management methodologies Proven experience of documenting system maintenance and development activities Excellent customer service skills with the ability to communicate effectively at all levels and work with cross-functional teams Hays Specialist Recruitment Limited acts ...

Applications Support Analyst (ITIL, Azure, SAAS)

Hiring Organisation
Hays Technology
Location
Manchester, United Kingdom
Employment Type
Contract
Contract Rate
£450/day 450
SaaS solutions, including MS Azure integrations Awareness of structured development, analysis & project management methodologies Proven experience of documenting system maintenance and development activities Excellent customer service skills with the ability to communicate effectively at all levels and work with cross-functional teams Hays Specialist Recruitment Limited acts ...

Applications Support Analyst (ITIL, Azure, SAAS)

Hiring Organisation
Hays
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
Up to £450.0 per day + 450
SaaS solutions, including MS Azure integrations Awareness of structured development, analysis & project management methodologies Proven experience of documenting system maintenance and development activities Excellent customer service skills with the ability to communicate effectively at all levels and work with cross-functional teams Hays Specialist Recruitment Limited acts ...

IT Break Fix and Deskside Support Engineer

Hiring Organisation
Red King Resourcing
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Contract
Contract Rate
£150/day Long Term Contract
support experience in a live business environment * Good understanding of Windows 10, Mac OS and Office 365 * Familiarity with networking basics * Excellent communication and customer service skills * Ability to lift and move IT equipment up to 20kg * Eligible to work full time in the UK Pre-Start Requirements ...

P2P Analyst

Hiring Organisation
Robert Walters
Location
Cheshire, North West, United Kingdom
Employment Type
Permanent
people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a P2P Analyst, you will ensure accurate and timely processing of supplier invoices … internal stakeholders, and support the overall efficiency of the accounts payable function. A successful P2P Analyst will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the query resolution process. Key duties of a P2P Analyst ...