51 to 75 of 181 Customer Service Jobs in the North West

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

systems to process prescriptions and sales Maintaining high standards of cleanliness, health & safety and confidentiality Working as part of a team to ensure excellent customer service What we’re looking for: A genuine interest in healthcare and working with people Strong communication and customer service skills … working Qualifications Maths & English GCSE, grade 4 (Desired) About the Employer SIRCHEM LTD Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele ...

week Working from home: 4 days per week Reports to: Director of Operations, Screening Working with: Analytics Team, Programme Managers, Data Quality Teams, Customer Service Administrators and the Testing & Development Teams Make data matter in healthcare At InHealth, we deliver vital diagnostic and screening services on behalf … First and foremost, youll ensure our existing services continue to run smoothly, delivering statutory reporting, operational insight and meeting regulator and customer requirements. Youll be supported by an experienced team who know the programmes inside out. From there, youll: Define and execute the data and analytics roadmap for DESP ...

Service Desk Analyst About the Role We're looking for a customer-focused IT Service Desk Analyst to join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring … incidents and service requests are resolved efficiently while delivering an outstanding customer experience. This is an excellent opportunity for someone with previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support ...

Role Name : Service Desk -- Level 1 Analyst Type : Contract – Inside IR35 Location : Chester, UK Hybrid/Remote :Hybrid Language : Spanish (native) + Italian (Native) + English : Spanish + English : German + English We have 3 roles, you can apply if you have any one of them. Role Type … office and keep that pattern JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Work as part of the 11x7 Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. ...

looking for an enthusiastic, experienced and reliable team member to join our friendly and helpful reception team. The ideal candidate should have excellent customer service skills and deal with patients in a polite, professional and caring manner. You must have the ability to work as part … looking for an enthusiastic, experienced and reliable team member to join our friendly and helpful reception team. The ideal candidate should have excellent customer service skills and deal with patients in a polite, professional and caring manner. You must have the ability to work as part ...

seeking an experienced UC Systems Engineer to join a growing and innovative technology solutions provider. This is an excellent opportunity for a customer-focused engineer with a strong background in Unified Communications (UC), IP telephony, and technical support. You will play a key role in delivering installation, maintenance, troubleshooting … support services across a diverse UC technology portfolio. Working closely with customers, project teams, support specialists, and sales colleagues, you will help ensure exceptional service delivery and customer satisfaction. Key Responsibilities Install, configure, maintain, and support Unified Communications systems. Diagnose and resolve hardware, software, network, and system-related ...

days a year. Recognised as one of the Best Companies to Work for in the UK, by Best Companies. About the role Join our customer support team in Brighton where you will be the first point of contact providing advice and technical support to our UK and German/… features What are we looking for? Fluent in speaking and writing German or French language. For you to be passionate about providing first class customer service and want to learn a diverse product range. Do what you do best and learn about our products and technology and confidently ...

Support Engineer – 3-month contract – Liverpool My client is seeking an experienced IT Support professional to join their fast-paced and collaborative Service Desk team, delivering high-quality technical support to employees across the organisation. As an IT Support Engineer, you will act as the primary point of contact … efficient support across a broad range of technical issues. Working closely with the wider IT team, you'll take ownership of incidents and service requests from initial logging through to resolution, ensuring users receive a responsive, professional, and customer-focused support service at every stage. Key experience ...

proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Your role is to provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training … resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. If you have ...

support to users across the business, both onsite and remotely.• Diagnose and resolve hardware, software, Microsoft 365, networking and infrastructure issues.• Manage incidents and service requests through the IT Service Desk, ensuring excellent customer service and timely resolution.• Administer user accounts, permissions and security groups within … reliability, security and performance of the IT environment.About You We're looking for someone with at least 12 months' experience in an IT Support, Service Desk or IT Technician role who enjoys solving technical problems and providing an excellent customer experience.You'll have experience supporting Microsoft technologies ...

summary The IT Engineer will provide a proficient IM & T support services across the customer base. The post holder will be involved in the installation, configuration and maintenance of end user equipment, systems and software, and assisting with local data centre and communications technology requirements. Duties will also include … Engineer to work as part of the GM ICB IT Engineering Team. The IT Engineer role will provide a proficient IM & T support service across the customer base. The role being advertised is to cover the any locality across Greater Manchester, based on business requirements. Applicants must also ...

Account Managers, suppliers and internal teams to support the full sales lifecycle. The role would suit someone with experience in sales support, inside sales, customer support, quotations, order tracking, supplier coordination or commercial administration within an IT, technology, reseller, distribution, managed services or customer-focused environment. You will … supporting customer engagement, preparing quotations, coordinating pricing and supplier information, maintaining CRM accuracy and helping ensure customers receive a responsive, professional and efficient service. Benefits £30,000 £40,000 basic salary Bonus/commission scheme Manchester office-based role (hybrid options post successful probationary period) Pension Career progression Training ...

looking for a German-speaking Customer & Administration Assistant to join our team. This is a varied role supporting our customers and internal teams with day-to-day administration and customer communication. This is a predominantly remote role, with the flexibility to attend our Lancashire office on a hybrid … basis once a week. Key Responsibilities Raise and issue customer invoices. Answer customer emails and phone calls in German and English. Receive customer support requests and ensure they are logged correctly. Escalate technical issues to the appropriate technical teams. Keep customers updated on the progress of their ...

ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that optimise … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

work order management, including the co-ordination of all planned and reactive services. To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service … levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management. To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities management services provided ...

Support Technician Job Purpose To provide professional, customer-focused IT support across UK Management College by maintaining reliable IT services, supporting end users, administering cloud technologies, and contributing to operational and strategic IT initiatives across multiple campuses. Key Responsibilities Provide high-quality technical support for hardware, software, cloud services … identity administration. Manage the IT asset lifecycle, including procurement support, device deployment, inventory management, maintenance and secure disposal. Record, manage and resolve incidents, service requests and assigned project activities through the College's IT service management platform, maintaining accurate updates and effective communication throughout the lifecycle of each ...

Role: 1 Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK's largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning … opportunity. They are looking for a dedicated and customer-focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high-quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes ...

Business? As an SME Cross Sell Executive, you'll play a key role in identifying and delivering new sales opportunities within our existing customer base. Working in a fast-paced, target-driven environment, you'll engage customers through a combination of business-generated and self-generated leads, helping them … discover solutions that support their growth whilst delivering outstanding customer experiences. In this role, you'll build strong customer relationships, manage a healthy sales pipeline, and confidently promote a broad portfolio of mobile and connectivity solutions. You'll balance commercial success with customer needs, using your product ...

providing general administrative support. Strong IT skills and excellent communication are essential to ensure the smooth running of the department and high-quality service for patients and staff. Main duties of the job To provide a full, accurate and efficient administration service, providing a fully comprehensive reception service. … Housekeeper, Co-Ordinator in Charge or Birth Suite Manager. To communicate in a clear and precise manner with colleagues and users of the service by means of verbal and non-verbal communications. To provide advice and information to patients on arrival to the unit and service users with ...