51 to 75 of 269 Customer Service Jobs in the North West

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

Are you an experienced Customer Support Advisor, who is looking to work in a fast paced, global, market leading company? We’ve an exciting new opportunity for an experienced Customer Support Advisor to join our Global Customer Support Team in Oldham, Greater Manchester. You’ll be responsible for providing excellent first line support to our UK-wide … a broad range of technical matters. As a natural problem solver, you’ll be required to learn and advise on mechanical, electrical and software installations and issues. As a Customer Support Advisor, you will have the following responsibilities: Providing excellent customer service and technical support to new and existing customers relating to our cash validation and print … products and services. Gaining knowledge of the entire mechanical, electronic and software product range. Investigation of technical faults, bugs, recurring issues and product fault trends escalating to the Customer Support Engineers where necessary. Working to tight deadlines, whilst managing multiple tasks simultaneously and ensuring quality is consistently high. Supporting an international customer base Taking accountability for systems infrastructure More ❯

Are you an experienced Customer Support Advisor, who is looking to work in a fast paced, global, market leading company? We’ve an exciting new opportunity for an experienced Customer Support Advisor to join our Global Customer Support Team in Oldham, Greater Manchester. You’ll be responsible for providing excellent first line support to our UK-wide … a broad range of technical matters. As a natural problem solver, you’ll be required to learn and advise on mechanical, electrical and software installations and issues. As a Customer Support Advisor, you will have the following responsibilities: Providing excellent customer service and technical support to new and existing customers relating to our cash validation and print … products and services. Gaining knowledge of the entire mechanical, electronic and software product range. Investigation of technical faults, bugs, recurring issues and product fault trends escalating to the Customer Support Engineers where necessary. Working to tight deadlines, whilst managing multiple tasks simultaneously and ensuring quality is consistently high. Supporting an international customer base Taking accountability for systems infrastructure More ❯

a highly organised and adaptable Operations Assistant to join our team and support day-to-day business operations. This is a varied and hands-on role that combines processing customer orders with a range of general office responsibilities. You’ll play an important part in keeping our internal processes running smoothly, supporting teams across the business, and helping to … deliver excellent service to our customers and partners. Job Requirements Entry Requirements Previous experience in an administrative, operations, or customer service role is desirable Strong attention to detail and a proactive attitude Knowledge of Microsoft Office (Excel, Outlook, Word) Skills Requirements Excellent organisation and time management Strong communication and interpersonal skills Ability to prioritise and manage multiple … tasks A team player with a willingness to get stuck in Comfortable using systems and learning new tools Job Responsibilities Processing customer purchase orders accurately and efficiently Supporting the sales and finance teams with order administration Managing supplier order acknowledgements and delivery updates Maintaining accurate records in our internal systems Monitoring shared email inboxes and responding to internal and More ❯

a First Line Support Specialist (FLSS) to join their growing team at their Trafford office. For this FLSS role, we are looking for people who are... Self-Motivated Dynamic Customer Focused Keen to develop their careers in the IT and Communication sectors. Ideally, you’ll have previous experience of working in a similar role. My client will offer comprehensive … the issue from inception to completion and will play a role in creating Root Cause Analysis and Reason for Outage documentation. The FLSS will also manage communication between the customer, the engineers and any other third parties that are involved in the investigation. The FLSS will also carry out important system changes, updates, patches and other fixes as required … strong sense of responsibility, you will be working unusual hours and must ensure you are always available during your shift. Previous experience working outside of normal business hours Strong Customer Service, Organisational and Strategic Planning Skills Previous customer service experience A keen interest in Information Technology Excellent Communication Skills A Can-Do attitude Excellent Telephone manor More ❯

UK. Hybrid working can be accommodated dependent on candidates’ location. Fixed term contract 12 + months Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and … be hands on with the latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce … New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both More ❯

UK. Hybrid working can be accommodated dependent on candidates’ location. Fixed term contract 12 + months Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and … be hands on with the latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce … New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both More ❯

UK. Hybrid working can be accommodated dependent on candidates’ location. Fixed term contract 12 + months Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and … be hands on with the latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce … New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both More ❯

UK. Hybrid working can be accommodated dependent on candidates’ location. Fixed term contract 12 + months Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and … be hands on with the latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce … New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both More ❯

UK. Hybrid working can be accommodated dependent on candidates’ location. Fixed term contract 12 + months Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and … be hands on with the latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce … New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both More ❯

and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project … Management, Professional Services, Solution Consultants and Customer Success teams in every stage of the customer life cycle to provide new and existing customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that … works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and the ability to transform our customers' requirements as well as consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products. The role Payroll More ❯

per year & excellent Sodexo benefits Blue light card Job Introduction As a Deputy Hotel Services Manager based at Wythenshawe Hospital , you are a passionate leader, driving excellence in service delivery, and making a significant impact on patient satisfaction and overall client experience. Your role is pivotal in ensuring that the standard of food and domestic cleaning services achieves patient … environment for everyone. In this exciting role, your focus will be on assisting with the provision of Food and Domestic Services throughout Wythenshawe Hospital. Emphasis will be based on service delivery and quality of patient satisfaction at ward level. To achieve this, you will build and maintain a strong working relationship with our client and their operational teams throughout … belong in a team where you can act with purpose and thrive in your own way. What You'll Do: To ensure the delivery of a best-in-class customer service for staff, patients, and visitors in both Domestic and Patient Dining Services Ensure compliance with all Company and Trust policies and procedures, proactively addressing any issues to More ❯

on a mission to harness the power of technology and data, to transform how knowledge is shared, applied and enhanced. About the team: The responsibility of the Workplace IT Service desk team, is to maintain normal operations, address users' requests, and resolve incidents and problems related to specified products, services, or other configuration items. About the role: As an … IT support engineer, 1st line, you will play a pivotal role within our service desk team. You will provide first line IT support services through a shared workplace IT service desk, to internal and external customers, with a focus on providing the excellent customer service that Jisc are proud of. You will be the first point … also be responsible for carrying out installation and maintenance activities related to IT and video conferencing services. Responsibilities will include: Manage and triage all tickets through the ITSM (IT Service Management) application. Ensure all Incidents and Service Requests are successfully and accurately identified, categorised, prioritised, diagnosed and managed in the ITSM application. Provision of face-to-face, email More ❯

we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure … Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with security and compliance standards. Continuously identify and implement improvements to incident, service request, and change management processes. Serve as the primary point of contact for the internal IT user community, ensuring a responsive and user-centric support experience. Provide IT facilities … systems (e.g., CRM, ERP, HRIS). Skills and Experience Strong curiosity and a continuous improvement mindset, with a proactive approach to learning and problem-solving. Committed to delivering outstanding customer service and creating a positive stakeholder experience. Proactive in identifying and resolving issues before they affect operations. Confident communicator with the ability to build effective relationships at all More ❯

of craftsmanship, the business is built on a foundation of integrity, reliability, and a passion for continuous improvement. Their people-first culture reflects a commitment to excellence in both service and delivery, with a clear emphasis on quality, innovation, and collaboration. Role We're looking for a hands-on IT Systems Engineer to support and enhance the day-to … system-related queries from internal users. Maintain and troubleshoot hardware, software, and networks across the business. Coordinate and manage IT support needs across multiple locations. Support infrastructure, systems, and service projects-end to end. Track and analyse support issues to spot trends and suggest improvements. Ensure timely issue resolution, escalating where appropriate. Carry out regular maintenance, upgrades, and lifecycle … firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP, DNS, DHCP, VPN. Confident communicator with solid customer service skills. Able to balance multiple priorities in a busy, fast-moving environment. A solutions-focused mindset and a proactive attitude. Previous experience in IT support or systems More ❯

from manufacturing partners into actionable plans for the IT team. Recommend, implement, and perform network improvements, upgrades, and repairs. Create and maintain IT documentation, including network configurations, mappings, and service records. Perform system backups and recovery. Provide technical support, troubleshooting, and training for staff as needed. Stay informed of industry trends and emerging technologies to strengthen infrastructure and security. … Manage IT contracts and identify opportunities to maximize ROI. Collaborate with vendors and contractors to ensure high-quality IT service delivery. REQUIREMENTS FOR SUCCESS: Valid Driving License and Passport, as travel across the UK and Europe is required. Excellent communication skills, with the ability to convey technical concepts to non-technical audiences. Strong knowledge of networking technologies such as … Ability to present ideas clearly to individuals and groups, both in person and virtually. Highly self-motivated, detail-oriented, and capable of prioritizing tasks in a dynamic environment. Strong customer service focus and ability to work collaboratively with global IT teams. Experience with virtualization technologies (e.g., Zerto, Azure Backup, Azure File Sync, Veeam) is desirable. Previous experience in More ❯

About My Claim Group My Claim Group is a fast-growing UK-based company helping customers navigate complex financial and insurance claims. We've built our reputation on trust, customer service and innovation, and now we're investing in our technical and operational capability to support further growth. As we scale, the need for a robust, secure, and … e.g., keycards) Comfortable being the first hire in a function and building from scratch Proactive, organised and able to work independently with minimal supervision A clear communicator with a service-first mindset Nice to Have Experience in regulated industries such as financial services, insurance or legal Exposure to compliance or data protection frameworks (e.g. ISO 27001, Cyber Essentials) Previous More ❯

you'll be doing: Manage and lead a team of cybersecurity engineers. Work closely with cyber personnel in other countries. Oversee the Security Operations Centre (SOC) function. Adhere to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Plan, implement, and oversee cybersecurity changes in a structured manner. Oversee security incident management and resolution processes. Maintain and update … operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

technologies, and contributing to continuous improvement initiatives to support growth and innovation. This position plays an important role in ensuring applications perform effectively, helping The Very Group deliver excellent customer service and achieve its strategic objectives. About the Team We're creating a brand-new AdTech (Advertising Technologies) squad encompassing the digital tools, software and platforms TVG use … 3rd parties that provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of services Integration and orchestration of services across AWS , Google Cloud , Celebrus … within GMP platforms such as GA4 and Floodlight to extract insights and support marketing efforts. Utilise programming languages (e.g., Python, R) and database management tools (e.g., SQL) Awareness of customer data SaaS applications such as Celebrus & Zeta Inclusive culture and environment, check out our Glassdoor reviews £250 flexible benefits allowance to suit your needs 27 days holiday + bank More ❯

Exchange, SharePoint, OneDrive, Teams, Power Platform Good working knowledge of disaster recovery and high availability Experience in migrating versions or third-party systems Eager to continually develop technical and customer service skills Benefits Flexible/Hybrid Working Training and Development plan How to Apply if you’re Interested in this Job: If this sounds like your perfect role More ❯

Exchange, SharePoint, OneDrive, Teams, Power Platform Good working knowledge of disaster recovery and high availability Experience in migrating versions or third-party systems Eager to continually develop technical and customer service skills Benefits Flexible/Hybrid Working Training and Development plan How to Apply if youre Interested in this Job: If this sounds like your perfect role, click More ❯

reps, managing data, liaising with customers, and making sure nothing slips through the cracks. What You'll Be Doing * Support the Sales Team: Prepare proposals, presentations, and contract documents.* Customer Focus: Handle queries, share info, and help resolve any issues that pop up.* Keep Things Moving: Process sales orders, track deliveries, and assist with invoicing.* Manage the CRM: Keep … customer records up to date and squeaky clean.* Reporting: Pull together sales figures and performance metrics to help guide decisions.* Team Coordination: Work closely with marketing, finance, and ops to keep everything aligned and on schedule. Who You Are * 1-3 years' experience in sales support, admin, or customer service.* Super comfortable using CRMs, Microsoft Office (especially Excel More ❯

Job Title: IT Customer Service Executive Location: Alderley Edge, Cheshire (Office-based, 5 days per week) Salary: Up to £35,000 base Why Join Us? Dynamic Workplace: Be part of a thriving, technology-driven organisation where your contribution truly matters. People-Centred Culture: Work within a close-knit, friendly team that values collaboration and open communication. Career Growth … Enjoy opportunities to develop your technical skills and advance within a supportive environment. Client-Focused Excellence: Join a company known for delivering exceptional customer experiences in the IT services space. Modern Workspace: Work from a well-equipped office in the beautiful village of Alderley Edge with excellent commuter links. Key Role Responsibilities Serve as the first point of contact … email. Troubleshoot and resolve basic IT issues or escalate them appropriately to technical teams. Build and nurture strong relationships with clients, understanding their needs and ensuring their satisfaction. Document customer interactions, issues, and resolutions accurately in internal systems. Collaborate closely with internal departments to ensure seamless service delivery. Key Attributes Required Prior experience in a customer service More ❯

Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch! My Client are recruiting a service desk … analyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clients are at the heart of the business, they want to deliver the best service they can and give every customer the best experience! Main Responsibilities Answer all inbound support queries … to the service desk within SLA. Provide a response to all inbound email queries within SLA. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather information from the client, investigating any complex technical issues and raise with second line support. Take ownership of any technical queries More ❯

Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed. This can be offered on ahybrid office/home … installation of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of the problem, actions taken, and final resolutions Customer Service and Communication Respond promptly to queries: Address customer concerns via email and phone, maintaining a courteous and helpful attitude Educate users: Assist users in understanding how … to avoid future problems by providing guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other Customer Service support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and outgoing, always happy to role More ❯