76 to 100 of 140 Customer Service Jobs in the North West

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities: To respond to Clients requests … participate in Naviams Out of Hours on-call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. ...

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Do not pass up this chance, apply quickly … participate in Naviams Out of Hours on-call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. ...

execute strategies to achieve sales targets. Negotiate contracts and close deals to drive revenue. Market Research & Analysis Analyse market trends, competitor activities, and customer needs. Provide insights to inform product development and pricing strategies. Proposal Development Prepare and deliver compelling presentations and proposals. Collaborate with internal teams to create … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job description Job responsibilities We are looking for someone who can: Respond to users software/hardware queries via email or phone Talk … support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated with strong workload management and timekeeping skills. Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable ...

Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd Line IT Support Engineer to join their expanding technical team. This is a great opportunity … part of a collaborative support team providing high-quality technical support to a range of businesses, resolving issues efficiently and delivering excellent customer service. The Role As a 1st or 2nd Line IT Support Engineer, you’ll be responsible for supporting users with a wide range of IT issues ...

plan that delivers a superior brand and shopping experience for customers. Responsible for developing and executing e-commerce strategies to drive revenue growth, improve customer experience, and increase profitability. Main Responsibilities and Duties: Sort and store company files in a succinct and orderly manner Design of the website … products) Manage the company TikTok with regards to seller centre, Advert campaigns etc. Manage Website/Shopify/eBay/Amazon sales to ensure customer satisfaction. Liase with customer service, social media and marketing teams where applicable Manage company subscription app Manage product catalogue/labels/ ...

Line Support Engineer will be responsible for: Supporting users on both a remote and face to face basis when needed. Carrying out service requests Taking ownership of escalated calls from the service desk, diagnosing and resolving technical issues Triaging and escalating complex issues to the 3rd Line team … hardware and software Reviewing, amending and where needed creating technical and employee facing knowledge base for articles and procedures. Providing the highest level of customer service when onsite Please send an up-to-date copy of your CV to be considered for the 2nd Line Support Engineer ...

Blackburn/Bolton/Preston area). About you: You have experience in a similar IT Support/Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows … Desktop You're collaborative and pragmatic with great communication and customer service skills You have experience of working similar night shift patterns Apply now to find out more about this Microsoft Helpdesk Engineer (Tier 2 Night Shift) opportunity. At Client Server we believe in a diverse workplace that ...

services team and motivate those around them. They are based inPreston and are operating a hybrid working model. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Software Support Engineer will be responsible … Software support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications ...

Apprentice IT Support Technician An Apprentice IT Support Technician/Engineer is required by an IT Managed Service Provider based in Blackburn , Lancashire , working 40 hours per week . We manage and maintain the IT network infrastructure for a broad range of clients across the North West of England … servers in physical and virtual environments Assist with Group Policy (GPO) implementation and synchronisation with cloud technologies such as Microsoft 365 Work within defined Service Level Agreements (SLAs) Update and maintain internal documentation and ticketing systems Communicate technical solutions to clients in clear, non-technical language Technical Skills & Knowledge ...

Position Title: Onsite Engineer/Deployment Engineer Location St Helens (WA9 1TT) - Based onsite at customer site Contract Type: Fixed Term Contract Key Responsibilities: Support the rollout and installation of new IT equipment (desktops, laptops, monitors, phones, and peripherals) across NHS sites. Decommission and safely dispose of legacy hardware … within a large organisation (NHS experience desirable). Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and customer service skills with the ability to work in clinical environments. Ability to work independently and as part of a wider deployment team across ...

driven and self-motivated Cloud SupportEngineer to join their busy technical services team, and motivate those around them. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm and will have worked extensively within a Service ...

across commercial and managed premises Working independently as a lone engineer in the field Representing the business on-site with a strong focus on customer service Reporting daily into the Service Engineering Manager No two days are the same one day you may be installing extinguishers … currently 1 in 8 weeks What Theyre Looking For This role would suit someone already working in a fire and/or security service or installation environment, or an engineer keen to broaden their skill set with structured training. Key requirements: Experience in a similar fire & security role Willingness ...

highly capable Dynamics 365 CRM Solutions Architect based in Manchester to take ownership of the design, architecture, and delivery of Microsoft Dynamics 365 Customer Engagement solutions. This role demands someone who can confidently translate complex business needs into robust, scalable technical architectures while providing clear direction and leadership across … technical proposals.* Stay ahead of emerging Microsoft technologies and platform capabilities. Key Skills & Experience* Strong track record delivering Microsoft Dynamics 365 CRM/Customer Engagement solutions.* Solid understanding of the Power Platform (Power Apps, Power Automate, Power BI).* Proven experience designing integrations using Azure Functions, Logic Apps, Service ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

working within the education sector supporting ICT systems. Strong technical knowledge of Windows devices, Microsoft 365, networking, and general IT troubleshooting. Excellent communication and customer service skills, with the ability to work independently across multiple school sites. Ability to pass and maintain an enhanced DBS check. Professional, friendly ...

communication into the helpdesk (phone, email, web portal) To ensure that accurate, up-to-date information is maintained on all support ticket and the customer is informed on progress at regular intervals Provide cover for the helpdesk between the hours of 7.30am to 5pm Attend relevant meetings as required … installing hardware and configuring systems and applications Apply diagnostic utilities to aid in troubleshooting The post would suit people with the following skill set: Service desk experience (although not essential) High level of customer service and interpersonal skills Experience of working to tight deadlines Windows operating systems ...

street alive and a great place for retail. We are committed to offering our customers a delightful instore and online shopping experience with amazing customer service provided by our friendly, brilliant and knowledgeable teams. From humble beginnings but with great belief and dedication from our people, weve grownWarren … Operating from over 200 shops Nationwide and a fast growing online presence we are committed to looking after and continually developing our forever growing customer community. This is a great opportunity to join one of the UKs best loved jewellery brands. The Website Developer Role: Assist the Principle Website ...

Security Installation & Service Engineer Location: Barrow-in-Furness Job Type: Full-time, Permanent Salary: £38,(Apply online only) £44,(Apply online only) per year + overtime and call-out payments We are looking for an experienced Security Installation and Service Engineer to join our growing team in Barrow … Furness. This is a stable, long-term opportunity for a skilled engineer who takes pride in delivering high-quality work and professional customer service. Benefits Competitive salary Overtime and night call payments 160 hours per month Alternate Fridays off 22 days annual leave plus bank holidays Option to purchase ...

Services) Location: Carlisle Reports to: Head of IT Benefits: 30 days holiday plus bank holidays About the Role We are seeking a proactive and customer-focused IT Technician to join our Business Services team. This role provides day-to-day IT support across the organisation, working closely with senior … colleagues to deliver a comprehensive, efficient and high-quality service that meets business needs. This is an excellent opportunity for someone with early-career IT experience who is looking to develop their technical skills within a professional environment. Key Responsibilities * Provide first-line support for colleagues experiencing issues with ...

solutions using state-of-the-art technology and artificial intelligence combined with very human understanding and expertise to revolutionise claims management, data analysis, and customer value. Our exciting AI product: ELI , developed in partnership with The University of Salford and HF, is set to transform insurance claims handling using … Intelligence solutions. Exposure to Azure services and cloud-based testing environments. Ability to adapt quickly and learn new tools and technologies. Excellent communication and customer service skills – able to explain testing outcomes clearly to stakeholders. About The team: Ama Gyimah, Software Quality Assurance Tester, shares her perspective: "Quality ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard This role could grow into a full-time ...

committed to excellence, innovation, and providing outstanding support to both learners and staff. You will be part of a friendly, collaborative, and professional IT service that supports teaching, learning and administrative operations across multiple sites. Your new role We are seeking a Temporary IT Technician to join … line IT support in accordance with SLAs Troubleshooting hardware, software, network, and user issues Logging and managing helpdesk tickets Maintaining high standards of customer service Supporting the development and implementation of robust IT processes Ensuring adherence to IT security principles Participating in enrolment activities and occasional off-site ...

Commercial Finance Business Partner The Commercial Finance Business Partner exists to be the bridge between finance and the commercial functions (sales, marketing, customer service, product). The role provides financial insight, challenge, and decision support to ensure that commercial activity drives profitable and sustainable growth. This role … product, segment, and market). Provide insight into product adoption, lifecycle performance, and margin contribution. 2. Commercial Finance Partnering (Sales, Marketing and Customer Success) Sales: Analyse pipeline performance, conversion rates, and deal profitability; provide insights into win/loss trends. Work on renewals, churn, upsell, and cross-sell opportunities. ...