76 to 100 of 181 Customer Service Jobs in the North West

position required to provide first and second line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time ...

month contract Rate: £313 per day INSIDE/UMBRELLA You will be the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving incidents. The role will be on a client site five days … measure. Maintaining a stock of spare equipment for rapid deployment and timely issue resolution. Liaising continuously with customers to ensure smooth communication and efficient service whilst resolving customer queries on-site. Working closely with maintenance teams to determine whether issues are IT-related or plant-related. Providing advice ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with ...

safety systems are adhered to and any issued PPE or safety related equipment is utilised as and when required. To ensure any specific customer site rules are followed at all times. Any other duties as requested by management Required skills and experience for the IT Support Assistant role: Full … formula creation and data analysis. General IT support, troubleshooting, and system administration practices Personal Attributes Strong problem-solving and analytical skills. Excellent communication and customer service abilities. Ability to work independently and as part of a team. Good organisational skills and attention to detail. Ability to manage multiple ...

summary An exciting opportunity has arisen in the Proton Beam Therapy Service for an enthusiastic individual to join the admin, clerical and patient support team. The post holder will be responsible for a wide range of clerical and administrative duties and will be the first point of contact … over the UK. Applicants should have a strong team work ethic and be willing to interact with a range of professions. As a novel service flexibility is essential to meet the needs of an evolving workload. Therefore, the post holder will need to have a flexible attitude to work ...

ArrowXL are subject to a mandatory DBS (Criminal Record) check. Main Responsibilities, reporting to the Transport Manager: Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support. Efficient fleet utilisation, resource planning and cost control (whilst always ensuring … efficiencies within the Transport function, recommending and implementing changes where needed. The resourcing, development, and management of all colleagues within your team, ensuring our service delivery crews are fully trained across all areas (in particular driver CPC, service delivery standards, and product installation). Making prompt decisions that ...

comfortable working with large amounts of information? Join us at CarFinance 247 as a Data Processing Specialist and play an important role in ensuring customer and application data is processed accurately, efficiently and in line with company and regulatory requirements. In this role, you will be responsible for reviewing … processing customer application data, checking information for accuracy and completeness, and ensuring that all relevant systems and records are kept up to date. You will work with a range of customer and vehicle finance information, identifying missing or inaccurate data, completing necessary checks and ensuring applications are processed ...

join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical solution ...

Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public sector ...

Warehouse Operative/Customer Inventory Controller Location : Wigan, Lancashire, WN5 0LQ Salary : £27,750.78 per annum + Excellent Benefits! Contract : Full time, permanent, shift patterns detailed below Hours : The role operates across the following shift patterns: Mon Fri 8am 4pm Benefits : Friendly and supportive working environment, Full training … chance to work alongside experienced colleagues within a supportive team environment. About the role: We are offering an exciting opportunity for a Customer Inventory Controller to join our team. The successful candidate will work closely with our customer service team and will be responsible for managing ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Product, and Finance to ensure everything we offer through partners is both deliverable and profitable at scale. You will: Design and develop repeatable managed service offerings for indirect partners Shape commercially compelling propositions, pricing models, and service documentation Negotiate contracts, SLAs, and commercial terms with strategic partners ...

opportunity for someone who is passionate about quality, coaching and continuous improvement. You'll play a key role in helping our advisors deliver exceptional customer experiences by monitoring interactions, identifying trends and working closely with Team Managers to improve performance across the business. What We Offer A QA Analyst … outings, regular competitions and spot prizes Referral bonuses 28 days of holiday (including bank holidays) with an additional day accrued for every year of service Career progression opportunities Continuous support and training Company pension plan Wellness & Wellbeing programme Christmas and New Year shutdown Additional personalised benefits On-site parking ...

Engineer to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: We are seeking a customer-focused Desktop Migration Support Engineer with strong communication skills and solid hands-on desktop support experience. This role is ideal for someone with … desktop support background who enjoys working directly with users, resolving issues, and delivering excellent customer service. The successful candidate will support end-user computing services across both business-as-usual activities and desktop migration initiatives, helping users through change while gaining exposure to virtual desktop and application technologies. ...

innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager … locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent ...

system, ensuring they receive the necessary support and resources. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing exceptional customer service. Duties Serve as the primary point of contact for patients, addressing inquiries and providing guidance throughout their healthcare journey. Assist with scheduling appointments … follow-up services. Ensure compliance with office management protocols while maintaining a welcoming environment for patients. Support administrative functions such as clerical tasks, customer support, and general office duties as needed. Skills Proficient in Emis clinical system Strong computer literacy Excellent organisational skills with the ability to manage multiple ...

Microsoft Windows Server Active Directory & Group Policy Microsoft 365 Networking (Switches, VLANs, Wi-Fi, TCP/IP) Endpoint management Hardware troubleshooting Excellent communication and customer service skills. The ability to prioritise workloads across multiple sites. A proactive approach to problem solving and continuous improvement. A full UK driving ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

Business Admin Apprentice within a Software-as-a-Service (SaaS) company serving the energy sector, you support the day-to-day running of the business while developing knowledge of both technology and the energy industry. Role General administration duties Building good working relationships with both internal and external customers … Developing detailed industry knowledge and interpreting industry requirements Providing excellent customer service Providing professional, knowledgeable, and courteous responses to customer queries Responsible for helping to build excellent customer relationships Understanding the importance of quality control Training Progression within ESG available. Apprenticeship Standard Business administrator (level ...

Familiarity with Active Directory, Azure AD, MFA, and identity-based access. Good understanding of network basics (TCP/IP, Wi-Fi, VPN). Excellent customer-service and communication skills. Ability to work independently, manage workloads and meet deployment deadlines. Active SC Clearance If you are a results-driven ...

play an important part in helping patients leave hospital sooner and receive the care they need in the right place? Our Intermediate Care Service is looking for a motivated and organised Administrator to join our friendly and supportive team. This is an exciting opportunity to work at the heart … partner organisations to coordinate safe, timely and effective discharge planning. You'll be responsible for providing high-quality administrative support across the Intermediate Care Service and Transfer of Care Hub, maintaining patient information systems, processing referrals, coordinating meetings and ensuring that key information is available to clinical teams when ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts ...

business offering next-generation fleet management and intelligence, built in an intuitive and customisable award-winning ecosystem. Combining powerful, future-proof technology with uncompromising customer service, Crystal Ball helps businesses transform fleet performance, reduce risks, and deliver measurable cost savings. Following a sustained period of growth … Experience managing multiple campaigns and priorities simultaneously. Excellent communication and stakeholder management skills. Knowledge of marketing automation. Experience creating marketing funnels, lead nurturing and customer journey optimisation. Proven experience developing and optimising marketing funnels, lead nurturing programmes, and customer journeys to maximise lead generation, conversion, and customer ...

Project Manager | Business Improvement & Change | 12 Month FTC We're partnering with a fast-growing, national customer-focused organisation to recruit a Project Manager to join their Business Improvement function on a 12 month fixed term contract. This is an excellent opportunity for an experienced project professional to lead … diverse portfolio of operational and digital transformation projects that directly impact customer experience, business performance, and organisational growth. The Role As Project Manager, you'll be responsible for leading projects from initiation through to implementation and closure, ensuring delivery against agreed scope, timelines, budgets and quality standards. Working across ...