76 to 100 of 230 Customer Service Jobs in the North West

in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You're collaborative and … pragmatic with great communication and customer service skills You have experience of working similar night shift patterns What's in it for you: Salary to £40k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we believe in a diverse workplace More ❯

in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You're collaborative and … pragmatic with great communication and customer service skills You have experience of working similar night shift patterns What's in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Microsoft Technical Support Engineer (Evening and Weekend Shifts) opportunity. At Client Server we believe More ❯

in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You're collaborative and … pragmatic with great communication and customer service skills You have experience of working similar night shift patterns What's in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Microsoft Technical Support Engineer (Evening and Weekend Shifts) opportunity. At Client Server we believe More ❯

Continuity and Disaster Recovery plans. Act as an escalation point for infrastructure incidents, troubleshooting and resolving complex technical issues efficiently. Monitor system alerts and take timely action to maintain service availability and performance. Provide support to the IT Service Desk, offering guidance and expertise on infrastructure-related issues. Identify opportunities across the organisation to improve and optimise IT … convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

strive to become an extension of your business: a trusted partner. From our early days in 1998 as a mobile services start-up, we've grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer … certification or enhanced assurancesuch as Cyber Essentials, Cyber Essentials Plus, or ISO 27001using the same framework as a foundation. Conduct a gap analysis of Curveball's current product and service portfolio to identify areas requiring enhancement to meet these standards. Collaborate with internal leadership and external partners to address any gaps and ensure the offering remains robust, scalable, and … competitive. Leverage partner software platforms to assess and score customer alignment to the baseline and optional standards. Use these scores to support customer onboarding, reviews, reporting, and to enhance sales conversations by clearly demonstrating security posture and improvement opportunities. Champion cybersecurity best practices internally , ensuring Curveball's own systems and operations align with the baseline framework and optional More ❯

strive to become an extension of your business: a trusted partner. From our early days in 1998 as a mobile services start-up, we’ve grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer … enhanced assurance—such as Cyber Essentials, Cyber Essentials Plus, or ISO 27001—using the same framework as a foundation. Conduct a gap analysis of Curveball’s current product and service portfolio to identify areas requiring enhancement to meet these standards. Collaborate with internal leadership and external partners to address any gaps and ensure the offering remains robust, scalable, and … competitive. Leverage partner software platforms to assess and score customer alignment to the baseline and optional standards. Use these scores to support customer onboarding, reviews, reporting, and to enhance sales conversations by clearly demonstrating security posture and improvement opportunities. Champion cybersecurity best practices internally, ensuring Curveball’s own systems and operations align with the baseline framework and optional More ❯

work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with … device management and application packaging You have PowerShell scripting skills You're collaborative and pragmatic with great communication and customer service skills What's in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we More ❯

work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with … device management and application packaging You have PowerShell scripting skills You're collaborative and pragmatic with great communication and customer service skills What's in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we More ❯

work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with … device management and application packaging You have PowerShell scripting skills You're collaborative and pragmatic with great communication and customer service skills What's in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we More ❯

work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with … device management and application packaging You have PowerShell scripting skills You're collaborative and pragmatic with great communication and customer service skills What's in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we More ❯

policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job description Job responsibilities Respond to users software/hardware queries via email or phone Talk colleagues or clients through actions to resolve IT issues Prior experience … via phone, email, and remote support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated with strong workload management and timekeeping skills. Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework … with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to More ❯

Helpdesk Administrators to join a busy facilities management team based in Warrington. You'll be part of a supportive helpdesk environment responsible for coordinating maintenance requests and ensuring efficient service delivery for a portfolio of public sector sites. This role would suit someone with previous experience in facilities coordination, service desk support, or property maintenance administration. It's … with the potential for long-term or permanent opportunities. Key Responsibilities Manage work orders from start to finish, including scheduling and coordinating planned and reactive maintenance tasks. Accurately log service requests, incidents, and complaints, ensuring correct classification for reporting and trend analysis. Monitor, update, and escalate work orders to meet agreed service levels. Raise purchase orders and liaise … with external suppliers to ensure timely service delivery. Maintain a strong understanding of facilities management systems (e.g. Maximo or similar). Stay informed of contract updates and share information with colleagues. Resolve customer issues professionally in line with internal procedures. Support additional projects and contracts as needed. Candidate Requirements Essential: Experience in a facilities management, helpdesk, or customer More ❯

/Photocopiers LOCATION : North West The Opportunity Join a premium provider of IT, communication, and managed document solutions, where your mission will be to deliver exceptional technical support and customer service. As Team Leader, you will guide and support a team of Technicians, ensuring high standards of technical expertise, product knowledge, and customer care. Key Responsibilities Set and … monitor team performance standards to meet service level expectations. Coach and develop Technicians through technical support and field accompaniment. Identify team strengths and weaknesses to optimize resource allocation. Provide timely technical assistance to direct and indirect accounts in line with SLAs. Recommend training needs and deliver field coaching in technical and customer service standards. Investigate and resolve … stakeholders in assigned accounts. Manage boot stock and site inventory at optimal, cost-effective levels. Attend product training to maintain up-to-date technical knowledge. Support escalated incidents and customer-related issues. Lead team meetings to communicate goals, performance updates, and foster engagement. Support the RSM with operational and strategic initiatives. Carry out additional duties as required to support More ❯

/Photocopiers LOCATION : North West The Opportunity Join a premium provider of IT, communication, and managed document solutions, where your mission will be to deliver exceptional technical support and customer service. As Team Leader, you will guide and support a team of Technicians, ensuring high standards of technical expertise, product knowledge, and customer care. Key Responsibilities Set and … monitor team performance standards to meet service level expectations. Coach and develop Technicians through technical support and field accompaniment. Identify team strengths and weaknesses to optimize resource allocation. Provide timely technical assistance to direct and indirect accounts in line with SLAs. Recommend training needs and deliver field coaching in technical and customer service standards. Investigate and resolve … stakeholders in assigned accounts. Manage boot stock and site inventory at optimal, cost-effective levels. Attend product training to maintain up-to-date technical knowledge. Support escalated incidents and customer-related issues. Lead team meetings to communicate goals, performance updates, and foster engagement. Support the RSM with operational and strategic initiatives. Carry out additional duties as required to support More ❯

The company We are recruiting for an E-Commerce & Customer Support Assistant to work as part of the IT department for an Online Fashion business The ideal candidate will be a proactive and tech-savvy individual to manage and maintain online selling platforms, including website, Amazon, eBay, and others. You will also handle daily customer interactions (including via … online orders and ensure timely processing and dispatch. Keep product descriptions, prices, and stock levels accurate and up to date. Monitor and optimize listings for best visibility and performance. Customer Interaction & Support Respond to customer queries via WhatsApp, email, and other communication channels in a timely and professional manner. Send product pictures and order updates to customers as … needed. Handle customer complaints or returns politely and efficiently. Product Photography Take clear and attractive photos of products for online listings and marketing. Edit and resize images to fit platform requirements if needed. Maintain an organized archive of product photos. Marketing & Promotions Assist in posting promotions, offers, and product highlights on social media and messaging apps. Share new arrivals More ❯

2nd Line Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident 2nd Line Support Engineer … and deployments. Troubleshoot across Microsoft 365, Azure AD, Windows Server, and networking. Liaise with senior engineers and vendors where needed. Maintain documentation and communicate clearly with clients. Contribute to service and process improvements. Essential Skills & Experience 2–3+ years’ experience in an MSP or multi-client IT support environment. Strong knowledge of Microsoft 365, Intune, and Azure AD. Solid … understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals – VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel as required. Desirable: Experience with RMM and PSA tools. Understanding of Cyber Essentials and IT security best practice. Certifications such as CompTIA Network+, Microsoft More ❯

2nd Line Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK. They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident 2nd Line Support … and deployments. Troubleshoot across Microsoft 365, Azure AD, Windows Server, and networking. Liaise with senior engineers and vendors where needed. Maintain documentation and communicate clearly with clients. Contribute to service and process improvements. Essential Skills & Experience 2–3+ years’ experience in an MSP or multi-client IT support environment. Strong knowledge of Microsoft 365, Intune, and Azure AD. Solid … understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals – VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel as required. Desirable: Experience with RMM and PSA tools. Understanding of Cyber Essentials and IT security best practice. Certifications such as CompTIA Network+, Microsoft More ❯

Technocure is seeking a friendly and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customer service, building relationships with customers, and promoting our products and services. Role Answering sales calls and replying to any sales inquiry through emails Answering any technical questions that the clients may … and English GCSE, grade Grade 5 or Equivalent (Essential) About the Employer TECHNOCURE LTD Our mission is to provide high-quality and cost-effective IT services that meet our customer’s needs. We manage and support all our IT service solutions using cutting-edge technology. With the utmost quality and consistency, we make technology an asset for our More ❯

Line Support Engineer Location: Liverpool? Job Type: Full-time, Permanent? Salary: £28,000 – £32,000 per annum (Depending on Experience) About the Role We are seeking a motivated and customer-focused 1st Line Support Engineer to join a growing IT team in Liverpool. This is an excellent opportunity for someone with a passion for technology and problem-solving to … Maintain accurate records of issues and resolutions Assist with user account management (Active Directory, Office 365) Support the setup and configuration of desktops, laptops, and mobile devices Deliver excellent customer service and ensure timely resolution of issues Requirements Previous experience in a 1st line support or helpdesk role Strong communication and interpersonal skills Basic understanding of Windows OS More ❯

success working with multiple layers of a client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis … to the growth and future success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider Sagacity team to support the More ❯

day prioritising, co-ordination and line management of the ESR Team, ensuring the most efficient use of resources and building resilience to enable the team to deliver a proactive service that can adapt to the needs of the business with agility. You will also act as the key point of contact with the Trust's external Payroll Provider, ensuring … be guaranteed an interview Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to … the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period More ❯

digital car finance platform. We're a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. Join us and … lead to great commissions. All while guiding customers through one of life's biggest purchases - their next car. What makes this role different? Forget the endless cold calls. Every customer you speak to is already pre-qualified. Your focus? Building trust, creating lasting relationships, and driving deals over the line. With a competitive base and uncapped earnings (£65K OTE … throughout Using our bespoke tech platform to manage and streamline each journey Closing deals and celebrating your wins About You What We're Looking For: Experience in sales and customer service A love for targets, performance, and hitting the top of the leaderboard Quick rapport-building skills and a customer-first mindset A high-energy, collaborative attitude More ❯

the Microsoft tech stack? You could be progressing growing software and technology consultancy. As a M365 Engineer you'll provide 2nd line technical support for issues escalated from the service desk, covering both Microsoft 365 and Azure platforms. You'll manage the full lifecycle of support tickets, ensuring issues are diagnosed, resolved and documented within agreed SLAs and also … from home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You have a strong knowledge of M365, Microsoft Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune You are a specialist with Microsoft Azure You're familiar with … core networking services (DNS, DHCP), Windows Server Active Directory and Entra Connect You're collaborative and pragmatic with great communication and customer service skills What's in it for you: As a M365 Engineer (Microsoft Azure M365) you will receive a competitive package: Salary to £70k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now More ❯

full toolkits provided. Requirements: Active SC Clearance (essential). Strong experience with Windows 11 and Microsoft Office applications (Outlook, OneDrive, etc). Proven deskside IT support experience with excellent customer service skills. Ability to follow structured setup processes and resolve issues on the day. Excellent communication and interpersonal skills. Organised, reliable, and able to work independently with minimal More ❯

experience architecting and delivering Microsoft Dynamics 365 CE/CRM solutions. Strong understanding of the Microsoft ecosystem (Power Platform, Azure, M365, AD). Advanced Dynamics 365 functional certification (Sales, Customer Service, or Marketing). Excellent communication skills with the ability to simplify complex concepts. Benefits: Starting salary - up to £90k plus package Private medical, life assurance and much More ❯