1 to 25 of 101 ITIL Jobs in the North West

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer-focused ...

environments. Familiarity with remote desktop and virtual desktop technologies. experience with VMware Horizon (Omnissa Horizon) or similar virtual desktop infrastructure solutions. Understanding of ITIL principles and best practices in IT service management. SDI Service Desk Analyst certification or equivalent professional accreditation. experience within a regulated financial services environment. A positive ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

improvements. Ability to build effective relationships with colleagues, customers, and suppliers. Experience coaching, mentoring, or developing team members. Excellent communication and organisational skills. Qualifications ITIL Foundation qualification. GCSE English and Maths (or equivalent). Full UK driving licence. Why join RBH? This is a fantastic opportunity to make a genuine ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics ...

problem and change management experience. Strong analytical and troubleshooting skills. Ability to communicate effectively with both technical and non-technical stakeholders. Experience working within ITIL environments. Desirable Skills Experience with IFS Cloud Migration projects. Azure or Microsoft Cloud experience. REST APIs and integration technologies. Power BI reporting. Azure DevOps ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

teams in order to support service improvements and operational outcomes. Preferred Certifications or training related to IT service management or service management platforms (e.g., ITIL or platform specific certifications). ServiceNow University credentials are also considered. Benefits & Perks - Global Impact, Personal Relevance: Booking.com's Total Rewards Philosophy is not only ...

ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Telecom domain Experience is MUST ...

Security Boards, Gateway Reviews, multi-supplier governance Qualifications & Certifications CISSP (multiple holders), CISM, CCSP, OSCP, CEH TOGAF 9/TOGAF 9.2, SABSA Foundation, Zachman, ITIL v3/v4 AWS Security Specialty, AWS Solutions Architect, AWS DevOps Pro, AWS Advanced Networking Azure Security Specialist (AZ-500), Azure Solutions Architect ...

include:* **SRE Operating Model & Ways of Working**: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery.* **Reliability Measures (SLIs/SLOs) & Error Budgets**: Establish service measures and targets (SLIs/ ...

Hardware IMAC activities. Mobile device support (iOS & Android). Meeting room and AV support. Printer support. Basic networking (DNS, DHCP, TCP/IP). ITIL-based service desk environments. We're Looking For Someone Who Is Customer-focused with excellent communication skills. Calm under pressure and able to prioritise effectively. ...

migration projects Azure transformation programmes Infrastructure modernisation initiatives Cyber security improvement programmes Azure SQL Power Platform AI, automation or digital innovation projects Microsoft or ITIL certifications This role is particularly well suited to someone who enjoys remaining close to the technology and wants to combine leadership responsibility with genuine technical ...

experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic networking concepts, including Wi-Fi, VPNs ...

experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic networking concepts, including Wi-Fi, VPNs ...

Looking For: Strong customer service skills with excellent communication. Experience in Windows Server, Active Directory, MS Office, D365, remote support tools, and more. ITIL Foundation qualification or equivalent experience. Ability to work in a fast-paced, agile environment. Some of our benefits: 23 days holiday + bank holidays (rising with ...

will develop in depth knowledge of: IT fundamentals (hardware, software, operating systems) Networking principles (TCP/IP, DNS, DHCP, LAN/WAN) Cybersecurity fundamentals ITIL service management principles Cloud technologies (Microsoft 365/Azure basics) Responsibilities: First-line technical support Networking & infrastructure support Cybersecurity & compliance Hardware & software deployment Documentation & continuous ...

services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines, including ethics, the IT Infrastructure Library (ITIL), the Data Protection Act 2018, Information Standards, information security and compliance with NHS Information Governance. Lead on Information Governance and security as required, and ensure ...

GCSE English and Maths (grade A-C, or 4 and above) Evidence of continuous professional and personal development within the last 12 months Desirable ITIL Foundation Experience Essential Experience of maintaining quality of standard in one's work Previous telephone and customer service experience Working knowledge and experience ...

leading enterprise application environments Proven SAP applications governance and support experience Knowledge of Azure, Microsoft 365, Power Platform and Power BI Strong understanding of ITIL, change management and IT General Controls Experience managing outsourced suppliers and third-party vendors Excellent stakeholder management and communication skills Experience delivering application ...

stakeholder engagement and supplier management skills Experience presenting incident risk information to senior stakeholders Desirable Knowledge of: NIST Cyber Security Framework (CSF) NCSC guidance ITIL Major Incident Management ISO 27001 Experience supporting security assurance and audit activities Experience in Defence, Government, or highly regulated sectors Key Deliverables Security Incident Management ...

Microsoft Intune, MECM/SCCM, or similar endpoint management solutions. PowerShell scripting and automation experience. Experience supporting large-scale enterprise endpoint estates. Familiarity with ITIL-based operational environments. Experience working within secure facilities or restricted-access environments. What's Required? To be considered for this opportunity, you must: Be eligible ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). * Experience with Windows Server, Active Directory, Group Policy, and FSLogix. * Strong understanding of ITIL processes and enterprise support models. * Operations - VMWare, HyperV, XenServer, Invanti * Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). * Analytics ...