1 to 25 of 64 ITIL Jobs in the North West

experience. · Familiarity with Jira Service Management or ITSM tools. · Hands-on with CRM systems (e.g., Salesforce, Dynamics). · Knowledge of change control and governance. · ITIL Foundation or similar certification. Personal Qualities We're looking for someone professional, organised, and dependable with a strong sense of ownership. You thrive under pressure ...

infrastructure services in large-scale environments. Strong analytical and problem-solving skills, with the ability to diagnose complex, cross-domain issues. Good understanding of ITIL-aligned service management practices, including incident, problem, and change management, with a focus on architectural governance. Desirable Skills and Experience Experience designing or integrating solutions ...

with colleagues across departments. Flexible and adaptable to changing technologies and a dynamic work environment. Relevant certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are highly desirable. Experience with cloud computing platforms such as AWS, Azure, or Google Cloud. GCSE grade B or above in Mathematics and English ...

macOS. Experience with Azure or AWS cloud environments. Understanding of networking, SAN, and data centre technologies. PowerShell scripting and automation skills. Certifications such as ITIL, MCITP, CCNA. Microsoft 365 administration knowledge. Experience with Agile delivery environments. Familiarity with monitoring/SEIM platforms (PRTG, Sumo Logic). Benefits Ownership ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

maintaining high service standards Work productively to achieve and exceed SLAs, KPIs, and profitability targets Essential Experience & Knowledge Previous experience working on an ITIL-based service desk Basic knowledge of Active Directory configuration and administration Understanding of DNS Basic router configuration and support experience (ideally Cisco, Draytek) Experience with Windows ...

Intune (device enrolment, compliance, update rings), Microsoft Entra ID (identity), Microsoft Defender suite (Endpoint, Email & Collaboration) ,Basic scripting/automation (PowerShell) for routine tasks. ITIL aligned service management and change control Experience of Telephone systems Event/venue support experience Experience with SharePoint, Microsoft apps Understanding of and experience working ...

enterprise architecture (eg TOGAF), information security (eg CISSP, ISO 27001), cloud-based enterprise solutions (eg AWS/GCP Cloud Architect) or service management (eg ITIL) Membership or fellowship of relevant professional bodies (eg BCS, Faculty of Clinical Informatics Knowledge Essential Extensive working at a senior level (eg AFC 8d/ ...

SSRS, Logic Apps, Azure services & BI. Experience with Power Apps, Power Automate, JavaScript or C#. Familiarity with configuring workflows, UI, and system fields. ITIL experience or certification. Experience working with integrated systems and complex environments.. Location & Working Pattern Manchester-based On-site initially, with the potential to move ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

processes and tools Experience supporting SAP within a manufacturing, logistics, or supply chain environment Understanding of SAP integrations and data governance principles Familiarity with ITIL practices and service management frameworks Degree in Information Systems, Business, or a related field SAP certification(s) in relevant modules desirable but not essential Strong ...

processes and tools Experience supporting SAP within a manufacturing, logistics, or supply chain environment Understanding of SAP integrations and data governance principles Familiarity with ITIL practices and service management frameworks Degree in Information Systems, Business, or a related field SAP certification(s) in relevant modules – desirable but not essential Strong ...

DevOps practices and tools, including GitHub, Azure DevOps (Boards, Pipelines, Artifacts), and observability tools like Splunk. Experience contributing to end-to-end delivery using ITIL frameworks, with a focus on collaboration and continuous improvement. Security Clearance Requirements: You must be eligible for Security Check (SC) clearance. Applicants must have resided ...

Kerberos NTLM RADIUS Good knowledge of network fundamentals , including firewalls and proxies Strong troubleshooting and communication skills, working across multiple teams Solid grasp of ITIL : Incident, Problem, and Change Management Desirable Skills Experience with Azure and Entra ID Exposure to EDR/XDR security tooling Scripting (e.g., PowerShell ...

Looking For Proven experience supporting Mtivity Hands-on experience with EDI processes and tools Understanding of Mtivity integrations and data governance principles Familiarity with ITIL practices and service management frameworks Degree in Information Systems, Business, or a related field Strong analytical and problem-solving skills Excellent communication and stakeholder management ...

working in a team, sharing knowledge, and continuously improving how things are done. Key qualities include: Strong organisational and time-management skills Familiarity with ITIL best practices A mindset focused on root-cause analysis and process improvement A proactive approach to identifying risks and issues A willingness to learn, grow ...

Landing Zone Accelerator (LZA), and security management. Strong foundation in infrastructure and networking principles, complemented by experience working in agile teams and familiarity with ITIL frameworks for end-to-end service delivery. Knowledge of AWS Landing Zone Accelerator components such as Service Control Policies (SCP), YAML, CloudFormation, and Identity Manager. ...

pragmatic engineer who balances hands-on delivery with strategic thinking Nice to Have (But Not Essential) ServiceNow certifications (CSA and/or CAD) ITIL certification Experience across multiple ServiceNow modules — flexibility to learn others is supported Why This Role Stands Out True seniority – global SME for ServiceNow Strategic impact – influence ...

experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring ...

experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring ...

departmental collaboration. Experience in team leadership and delivering end-user training. Experience with Perimeter Security is desirable but not essential. A good understanding of ITIL is desirable but not essential. Familiarity with ERP systems is desirable but not essential. In return, you will be rewarded with 21 days paid annual ...

experience and knowledge to make recommendations and improvements Strong hands-on experience with Jira and ITSM. Scripting skills (Python, PowerShell, JavaScript). Understanding of ITIL and processes Strong analytical and problem-solving abilities. Please click apply if this is of interest! Hays Specialist Recruitment Limited acts as an employment agency ...

Network protocols, firewalls, proxies is essential. * Strong troubleshooting and problem-solving capability and liason with support teams and stakeholders essential. * Essential understanding of ITIL practices; Problem, Incident and Change management and a service mindset. Desirables: Experience or understanding of Azure and Entra ID. EDR and XDR tooling knowledge. Experience ...