Maintaining high levels of customer service Experience and skills required: Extensive experience providing 1st and 2nd line support in a helpdesk environment Experience in ITIL environments (ITIL Foundation desirable) Strong technical skills with Windows operating systems, Office 365 and Azure AD Experience using service management tools such as ServiceDesk Plus More ❯
Engineering, or a related field. Azure Solutions Architect Expert/AWS Certified Solutions Architect (Professional) Desirable. Certified Kubernetes Administrator (CKA) or equivalent (Desirable). ITIL, CISSP, or ISO 27001 Lead Implementer (Desirable). If you think you have what it takes, apply for this Platform Engineering Manager role today More ❯
outsourcing arrangements, including service delivery, supplier management, and data security considerations. IT governance, strategy, and operating models. Knowledge of IT frameworks (NIST, COBIT, ISO, ITIL) is desirable. Knowledge of project change methodology is desirable. Self-motivated and proactive in approach, able to act independently and on own initiative. Excellent analytical More ❯
this role include; Previous experience working within a desk side environment, within a customer related industry. Excellent communication and timekeeping skills. An understanding of ITIL best practices. Further information available upon application. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
development practices, including coding standards, testing, and documentation, are following and continuously improved through regular lessons learned/retrospective exercises, e.g. in accordance with ITIL best practices. Awareness of GDPR, considering and managing related risks. Monitoring health, usage, and overall compliance of Workday and its applications Creating and/or More ❯
Salford, Greater Manchester, North West, United Kingdom
Bright Purple Resourcing
What You Need: Previous experience in a similar role Experience of release and change processes Good knowledge of change management Stakeholder management Experience of ITIL This is a contract opportunity for an experienced professional ready to make an impact. Please note we can only consider candidates with full right to More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
requirements, and advising stakeholders Facilitating workshops and managing client relationships both remotely and in person Experience with ITAM implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
requirements, and advising stakeholders Facilitating workshops and managing client relationships both remotely and in person Experience with ITAM implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
requirements, and advising stakeholders Facilitating workshops and managing client relationships both remotely and in person Experience with ITAM implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
requirements, and advising stakeholders Facilitating workshops and managing client relationships both remotely and in person Experience with ITAM implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
requirements, and advising stakeholders Facilitating workshops and managing client relationships both remotely and in person Experience with ITAM implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree More ❯
cloud telephony system. Advanced knowledge of Microsoft Office 365 administration and Microsoft products including Excel, Access, PowerPoint, MS Project, MS Teams, Visio, Project Centre. ITIL Foundation certification. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You More ❯
Employment Type: Full Time
Salary: up to £30,000 dependent on experience plus Mileage
cloud telephony system. Advanced knowledge of Microsoft Office 365 administration and Microsoft products including Excel, Access, PowerPoint, MS Project, MS Teams, Visio, Project Centre. ITIL Foundation certification. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
network infrastructure changes, including routers, switches, firewalls, and VPNs. Incident & Problem Management Own and manage complex incidents from initial diagnosis to full resolution. Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular … ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. Why Join Us? * Opportunity to work in a dynamic MSP environment with a variety of projects and clients. * Career progression into specialised roles (Networking More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
to improve efficiency, increase reliability and reduce repetitive manual tasks Extensive experience and proven track record of working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). You and your role As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
to improve efficiency, increase reliability and reduce repetitive manual tasks Extensive experience and proven track record of working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). You and your role As a Senior Infrastructure Engineer for Hybrid Cloud Services, you will be capable of More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
and mitigation tasks with Risk Owners Manage and raise risks, where a risk to service has been identified Key skills & qualifications You will have ITIL certification Ability to assimilate information quickly, clearly identifying key risks and gaps, issues, and present information concisely Have a proven track record in IT Service More ❯
forefront. The key skills required are that you must be currently in a technical delivery role or infrastructure team where you are working on ITIL processes and can demonstrate experience across HSMs, PKI, and certificate/SSH key management. What’s on offer: £37,000--£45,000 + bonus and More ❯
Penwortham, Lancashire, United Kingdom Hybrid / WFH Options
Matchtech
delivering complex IT/IM&T solutions and acting as Technical Authority Strong knowledge of architecture frameworks (e.g., TOGAF) and IT service lifecycles (e.g., ITIL) Excellent communication and stakeholder management skills Experience working with ERP, procurement, and supplier management systems Qualifications: Degree in IT, Engineering, or related field (or equivalent More ❯
Java, and communicate effectively. Previous experience of working on projects across Waterfall and Agile methodologies and familiarity with project management frameworks such as Pince2, ITIL, Jira. As this is a fast paced environment, you will need to be proactive, a great communicator to converse with software developers, testers, stakeholders, and More ❯
Understanding of IT Service Delivery, and a very proficient IT professional Desirable: Siemens PLM experience Experience of a Design and Manufacturing environment Awareness of ITIL V4 Terminology or willing to learn Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of More ❯
Understanding of IT Service Delivery, and a very proficient IT professional Desirable: Siemens PLM experience Experience of a Design and Manufacturing environment Awareness of ITIL V4 Terminology or willing to learn Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of More ❯
management processes. Experience in managing large-scale releases across multiple business units, ensuring seamless integration between Digital, Retail, and Supply Chain. Strong background in ITIL-based Change & Release Management, with expertise in risk assessment, compliance, and quality assurance. Proven ability to manage outsourced release execution layers, ensuring alignment with organisational … automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in InformationTechnology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong focus on Release & Change Management. Certification in Agile, DevOps, or SAFe Release Train Engineer. Extensive experience governing More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
organisation Demonstrate extensive experience & knowledge of the listed technologies Have significant knowledge of IT risks and the importance of suitable mitigations Demonstrate knowledge of ITIL Service Management principles Show reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows … task with resolutions in mind for any issues that arise Highly desirable: Vendor/Supplier Management Business continuity awareness Professional Experience Awareness of ISO27001, ITIL and PCI Security Cloud Technologies: Azure and SaaS based solutions. Microsoft Certifications PowerShell SharePoint/Team Administration Experience of System Migrations including Tenant to Tenant. … Experience Technical Project Delivery ITIL Foundation and/or Practitioner level courses/certifications More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Iron Mountain
mission: User acceptance testing of new and upgraded IT platforms and applications Service introduction support for new services, applications and technologies in line with ITIL best practice Delivery of project specific activity to achieve the overall project plan as directed by the PMO Maintain and provide routine servicing to the … Development Database design and maintenance System design and development Experience creating detailed reports and giving presentations Desired: Degree in Computer Science or related field, ITIL V4 Practitioner, web development, database management experience. Discover what awaits you Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization More ❯