51 to 75 of 88 ITIL Jobs in the North West

reports for log source integration. Experience in lookups and field value mapping. Ability to understand security threats landscape and SOC operations workflow. Familiarity with ITIL basics. Excellent analytical and problem-solving skills. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages more »

CEH, CISA) Preferable Able to translate Information Security and IT risk language into business language. Risk Management methodologies, frameworks, and standards (ISO 27001, ISO31000, ITIL, COBIT) Able to build and maintain relationships and influence key stakeholders across the business. A creative and analytical mind with good stakeholder interfacing and excellent more »

Azure Availability Zones, and Sets Experience implementing recoverable cloud infrastructure Infrastructure as Code, automation, and DevOps Strong understanding of IT best practices and frameworks (ITIL, COBIT, NIST, etc.) This is a great opportunity to work in a technology-focused insurance company in the heart of Manchester. Cornwallis Elt is an more »

**Infrastructure Team Leader* Are you a seasoned Infrastructure Engineer with some recent man-management or team-leading experience with hands-on experience with Azure? Do you thrive in dynamic environments and possess a knack for leading small teams to success more »

Head of IT, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure Manager, IT Manager, or Head of IT with a passion for driving technology solutions forward? Do more »

and co-ordinating tasks to multiple colleagues, tracking progress and achieving SLAs. Ability to manage multiple streams of activity, shifting focus regularly. Knowledge of ITIL processes is desirable but not essential. Well organised and skilled in effective time management, people management, coaching, conflict resolution, task allocation, delegation and risk management. more »

enable data-driven decision-making. Person Specification Qualifications Essential Degree in Computer Science, Information Technology, or a related field experience. Relevant certifications such as ITIL, Microsoft, Cloud computing (Azure/AWS) Experience Essential Proven experience in a technical leadership role, demonstrating strong managerial and problem-solving skills. Extensive knowledge of … IT infrastructure, systems, and network administration. Familiarity with ITIL for IT service management. Proficiency in project management and implementation of IT solutions. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior management. Disclosure and Barring Service Check This post is subject to more »

experience as a service desk analyst or in a similar technical support role, preferably in a 24/7 operational environment. Solid knowledge of ITIL framework and incident management processes, (ideally ITIL Foundation qualified). Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex technical … Adaptability: Willingness to stay up to date with emerging technologies and adapt to changing IT environments. Certifications: Relevant IT certifications, such as CompTIA A+, ITIL, or Microsoft certifications, can be beneficial. Other information Compensation Base Salary: £28,500 Shift Pay: 20% Bonus available: 10% Salary and Bonus dependent on experience more »

tools and platforms for managing users, mailboxes, accounts etc • Good understanding of Cyber Security principles and approaches • An understanding of the basic concepts of ITIL • An understanding of network technologies and cloud services would be helpful Qualifications: • A-levels or equivalent, or suitable experience Desirable • Appropriate desktop management qualifications (e.g. … Microsoft Certified, ITIL, Comptia more »

Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »

Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »

desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be … strategy, ensuring our IT Service Delivery function aligns seamlessly with our business objectives. Principal accountabilities: Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the service desk team, ensuring rapid and effective resolution of IT … Intune. Spearhead the setup, distribution, maintenance, and troubleshooting of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in alignment with ITIL v4 practices. Seek continuous improvement by analysing performance metrics and feedback. Function as leader within the IT division, ensuring open, transparent, and timely communication between more »

Due to rapid growth, we are looking for an experienced IT Technician to join our existing IT team based at our Head Office in Lymm, Cheshire. With more than 190+ settings, Kids Planet Day Nurseries provides the highest standard of more »

Influence and instil confidence at a senior level through exercised ownership of programmes and delivery of positive outcomes. Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences Essential … Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme release. ITIL certification What To Do Now Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you more »

in an IT or related subject or equivalent experience International Software Testing Qualifications Board (ISTQB) foundation level certification, or equivalent qualification or experience Desirable ITIL Qualification Agile Qualification Microsoft Qualifications Certified Blue Prism Developer Qualification Knowledge and Experience Essential Proven experience of working with Blue Prism Cloud technology to deliver … of NHS processes, systems and workflows. Experience of Data Science. Knowledge and experience of Information Governance, Data Protection/Security and GDPR. Knowledge of ITIL, especially Software Configuration Management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such more »

communication skills. Organisation: Ability to prioritise and manage multiple tasks. Pressure Handling: Work well under pressure. Interpersonal: Relate to a broad spectrum of individuals. ITIL Experience: Understanding of ITIL processes. Benefits: Training and Development budgets Flexible working Discount Card with various shops Ready for a new challenge? Apply now to more »

a team and collaborating with others to achieve a goal Experience of supporting enterprise networks Knowledge and understanding of best practice framework (such as ITIL & ISO) for the delivery of IT services Qualifications GCSE Maths and English - Grade 4 minimum Service Desk Institute ITIL Foundation This is an office based more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

of equipment for leavers. Streamline processes for rapid growth and efficient equipment management. Facilitate IT integration of acquired businesses. Deliver IT services aligned with ITIL principles. Ensure compliance with information security standards. Collaborate on software and infrastructure updates. Maintain end-user equipment security standards. Produce reports for executives and the … We're Looking For: Extensive experience leading a service desk in a multi-site organization, catering to a large user base. Strong grasp of ITIL principles and project management. Proficiency in using and reporting from helpdesk ticketing systems. Effective in managing service levels and performance reporting. Positive, high-energy mindset more »

maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for … Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid more »

starter attitude with capability of prioritising workload within an assigned schedule. Work experience on various ticketing tools like Jira, SNOW, HP. Understanding of the ITIL Framework and related IT Governance. Operating Systems knowledge: Microsoft Windows (7, 10) Good to have: In House ITIL Certification A Yellow belt Certification No Shift more »

Manager where required. Precise written and verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing … continuous improvement. Preferable experience in some R, SQL, Elastic, AWS, Data Analytics/Analysis/Omniscope tools & coding. Promptly communicates and escalates to the ITIL functions any issues & incidents which require their attention. Act as the first point of escalation for incidents and requests from wider DCC business. Preferred experience more »

management database. Establish and maintain effective relationships with the business users and group IT teams. Own customer issues and drive through to resolution. Assist ITIL managers in the development and maintenance of IT Support processes. Proactively identify areas for improvement and drive through to implementation. Assist with internal development work … tools. Assist with internal security processes. The Linux System Administrator will have the following: Experience working in a service support environment with exposure to ITIL processes. Server administration experience with Red Hat, CentOS, or Oracle Linux, releases 5 through 7. Experience with Bash scripting and associated tools such as sed more »

a skilled Change Manager to drive forward their change lifecycle process improvement. The Role: Your responsibility will span the modernisation and standardisation of the ITIL change management across a group of companies. Working with numerous stakeholders you'll need to gain a deep understanding of the current challenges, assessing the … opportunity to create and own a standardised framework which will be implemented across the group. The Skill Requirements: Proven Change Management experience in an ITIL environment Excellent background running CAB meetings (Standard Change/Emergency Change/etc.) Expertise delivering process improvement from assessment of needs Good knowledge managing ITSM more »

Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to more »