51 to 75 of 143 ITIL Jobs in the North West

remote 2nd line support and on‐site field engineering. To ensure that digital services are safe, reliable and user‐centred. Establish, embed and maintain ITIL‐aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high‐quality support for the Trust … teams to improve resolution and reduce repeat issues. Maintain strong knowledge sharing, SOPs and self‐service resources to support first contact resolution. Process & Governance (ITIL) Manage ITIL processes (Incident, Request, Problem, Change, Knowledge) and support CAB to ensure safe, governed change. Assets, Security & Leadership Oversee asset and device lifecycle, ensuring ...

stakeholders. Ideally 5+ years’ experience supporting enterprise technology platforms. Microsoft Azure certifications such as AZ-104, alongside Azure Security, Networking, Architecture, Terraform, DevOps or ITIL certification, would be advantageous. If you enjoy solving complex technical problems, working with modern Microsoft technologies and helping customers transform their IT environments ...

performance. What you'll need What you’ll know: You’ll be a proven practitioner in IT Service Management. You’re likely trained in ITIL, at least to Foundation status. You’ll know that it’s not all about ITIL. You’ll be able to show that you understand ...

PRINCE2, Agile, or Waterfall. Desirable Experience Microsoft Azure Virtual Desktop (AVD). Application Packaging (MSIX, App Attach). Microsoft Endpoint and Modern Workplace technologies. ITIL or Service Management environments. This is an excellent opportunity to play a key role in delivering a business-critical transformation programme, working across technology ...

level 4 Delivery and Operation: Service Management Service Acceptance (SEAC) - level 4 Relationships and Engagement: Stakeholder Management Stakeholder Relationship Management (RLMT) - level 4 Qualifications ITIL v3 or v4 Foundation qualifications are essential for this role. Technical skills We’ll assess you against these technical skills during the selection process: Methods ...

Manager and sales support to recognise new opportunities.* Engage account stakeholders to ensure that scope of the service and deliverables are fully understood.* Ensure ITIL framework is followed* Manage both Comms-Care and customer risks relating to delivery of service with appropriate levels of escalation at the right time.* Responsible ...

VVIP Support, Audio Visual Support, Customer Service, Asset Management, Ticketing Systems, Windows OS, Basic Networking.**Qualifications**Relevant IT qualification or equivalent practical experience. ITIL Foundation and vendor certifications desirable. Full UK driving licence & suitable vehicle required.**Role Summary**A versatile and customer-focused engineer responsible for maintaining service continuity across ...

Supporting a medium/large scale production environment \n Exposure to AI tools and their usage for increasing work efficiency \n Knowledge of ITIL \n Decent understanding of DB Platforms - Sybase/MySQL/MSSQL - general RDBMS concepts, SQL \n Collaboration Tools - Confluence/JIRA \n Basic knowledge of/ ...

learn new technologies and support a broader portfolio of business applications. Experience supporting treasury, banking or finance applications would be advantageous. Knowledge of ITIL processes and service management practices would be beneficial. #J-18808-Ljbffr ...

fast-moving and changeable environment. Strong emotional intelligence and the ability to work effectively with individuals at all levels of the organisation. ITIL Foundation certification or equivalent operational service management experience. What do we offer you? 25 days annual leave + birthday Subsidised private medical insurance 5.1% matched pension contributions ...

industry experience Microsoft Windows 10+ Active Directory ADMP CoreView Microsoft Exchange Office365/2016+ Mimecast Microsoft Teams Zoom SCCM MS AutoPilot MS CoPilot ITIL Best Practice Remote Support Tools Incident, Request, Problem and Change Management Knowledge of administrative and clerical procedures Compliance and Regulatory Responsibilities To remain compliant with … date and meet the Company’s requirements Maintain accurate records and deal with correspondence appropriately Professional Qualifications Relevant professional IT qualifications ITIL Foundation V3/V4 What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead ...

ability to manage a demanding and variable workload with tight deadlines Knowledge or experience in the following areas is desirable; Windows 11 workplace, ITIL, AI, Cloud Security, Coding and Scripting, Application Security, Big Data, Server hardening, Architecture and Networking Strong customer focus to ensure internal stakeholder needs are met Relevant ...

ability to manage a demanding and variable workload with tight deadlines Knowledge or experience in the following areas is desirable; Windows 11 workplace, ITIL, AI, Cloud Security, Coding and Scripting, Application Security, Big Data, Server hardening, Architecture and Networking Strong customer focus to ensure internal stakeholder needs are met Relevant ...

organisational skills Ability to manage competing priorities and tight deadlines Strong stakeholder management and customer focus Desirable Skills & Experience Knowledge of Windows 11 environments, ITIL, AI, Cloud Security Experience with coding/scripting, application security, big data, server hardening, architecture, and networking Relevant certifications such as CISSP, CISM, or MIISP ...

including release and test management. Our operational teams cover everything from user engagement through to cyber security threat protection, detection and recovery. We use ITIL standards for our operational management and comply with standards such as the national government Cyber Security Essentials Plus scheme, ISO27001, and you will have ...

measurable business value. Own and deliver the Digital & IT strategy and operating model Modernise infrastructure, Microsoft 365, identity, Azure and device estate Establish strong, ITIL aligned service management foundations Strengthen security, compliance and data protection Lead implementation and optimisation of Dynamics 365 or similar business platforms Drive systems integration, automation ...

performance of critical business applications. The role will include monitoring and supporting business-critical applications, investigating and resolving production incidents in line with ITIL processes, and working with engineering teams to improve application reliability, performance, and operational resilience. You will also leverage monitoring and observability tools to proactively identify issues ...

driven delivery, and structured ticket discipline. Understanding of joiner, mover, leaver processes, access governance, and controlled execution of user changes. Good understanding of ITIL-aligned incident, request, and problem management practices. Strong communication, stakeholder handling, and troubleshooting skills in business-facing environments. Ability to work in a process-led operating ...

service environments. Desirable Experience Experience working on HMRC, government, or public sector accounts. Knowledge of hybrid cloud and multi-cloud storage architectures. Familiarity with ITIL-based service management practices. Experience delivering infrastructure modernisation programmes. Understanding of security and compliance requirements within government environments. #J-18808-Ljbffr ...

knowledge spanning applications, integration, infrastructure, cloud, data, identity, security and operational service management. Strong understanding of architecture frameworks and governance practices such as TOGAF, ITIL and COBIT. Experience creating and reviewing architecture artefacts including HLDs, LLDs, architecture roadmaps, options assessments and architecture decision records. Knowledge of security, resilience, compliance ...

Oracle SaaS, Oracle E‐Business Suite, JD Edwards, PeopleSoft, or similar enterprise application platforms. Experience working within structured governance and service management frameworks. ITIL certification is desirable. Additional Information Why Join Version 1's Oracle Practice? Join a global Oracle practice of 700+ specialists , supported by 500+ certified professionals across ...

sector Proven track record in partner acquisition (hunter mentality) Experience working with VARs, MSPs, or system integrators Experience in IT Service Management (ITSM), particularly ITIL and service management processes, is an advantage Structured, goal- and KPI-oriented way of working Strong communication and negotiation skills Willingness to travel within ...

Manager and sales support to recognise new opportunities.* Engage account stakeholders to ensure that scope of the service and deliverables are fully understood.* Ensure ITIL framework is followed* Manage both Comms-Care and customer risks relating to delivery of service with appropriate levels of escalation at the right time.* Responsible ...

operations team Experience owning intake, triage and prioritisation for a managed service or production operations team, and working within incident, problem and change processes (ITIL familiarity) Strong hands‐on Azure and RHEL experience in production Proven support of Java microservices and middleware in production Strong debugging, incident handling ...

technical stakeholders Willingness to learn new technologies and support a broader application portfolio Desirable Experience supporting treasury, banking or finance applications Knowledge of ITIL processes and service management practices London Markets experience would be a plus Reasonable Adjustments: Respect and equality are core values to us. We are proud ...