51 to 75 of 101 ITIL Jobs in the North West

mentor for junior consultants, supporting their development and reviewing their work. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Your Profile Minimum of 3 years of experience as a Workday Consultant, with expertise in modules such as HRIS, LMS, or Performance Appraisal. Mandatory ...

stakeholder management skills Ability to prioritise workloads, manage competing deadlines, and remain calm under pressure Relevant technical qualifications or certifications, such as Microsoft, Cisco, ITIL, or equivalent experience, are desirable Key Benefits of Working in Our IT Team Competitive salary and benefits package Supportive and inclusive working environment Opportunities ...

ranging business process knowledge or the ability to gain the required knowledge quickly. Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality ...

designed and operating effectively to manage risk, support compliance, and meet regulatory and organisational requirements. Oversee adherence to relevant frameworks and standards (e.g. ITIL, COBIT, ISO 27001, data protection requirements). Provide governance oversight for IT change, risk management, and service management activities. Identify, assess and mitigate IT related risks ...

Bring Experience working in Configuration Management, ITSM, or IT Asset Management environments. Proven experience implementing or maturing a CMDB capability. Strong understanding of ITIL Configuration Management and its relationship with Change, Incident, and Problem Management. Experience with ITSM platforms such as ServiceNow, Ivanti, BMC Helix, or similar. Strong data analysis ...

digital, informatics, data or technology Postgraduate qualification in leadership or management Project or programme management certificate such as PRINCE 2 Recognised service delivery (ITIL) qualification to practitioner level or equivalent experience Knowledge and Expertise Ability to execute major business change Expert knowledge of industry standard protocols Cyber security expertise Understanding ...

ranging business process knowledge or the ability to gain the required knowledge quickly Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality ...

multi-site, international environment. Track record of leading and developing IT support teams, including remote or geographically dispersed staff. Strong knowledge of ITIL principles and experience applying them in a practical, pragmatic way. Demonstrable experience managing IT service budgets, vendor relationships, and commercial contracts. Experience implementing or improving self-service ...

similar systems would be beneficial. Excellent communication and customer service skills are essential with the ability to work under pressure and manage multiple priorities. ITIL Foundation qualification and experience with ticketing systems (ServiceNow, Freshservice, Zendesk, etc.) would be desirable but not essential. In return the company offers a competitive salary ...

oDelivery continual service improvements oWorking in a technical environment with a Service Desk and associated tools Desirable oWorking within an environment that applied the ITIL Service Management framework oWorking within an environment that applied PRiNCE2 oWorking in the NHS Skills and Aptitudes Essential oConfidence and capability to deal with staff ...

focus on reliability, quality, and alignment with business and customer needs. Implement and manage IT Service Management (ITSM) practices and frameworks (such as ITIL) to optimize service delivery processes, including incident, problem, change and release management. Deliver an effective resource model that operates within the best practice and ratio requirements ...

organisational strategies. Essential Experience & Qualifications : Degree in any discipline or equivalent qualification/experience. Relevant project management qualification (e.g. PRINCE2) or equivalent experience. ITIL Foundation V4 certification. Significant experience managing and delivering IT projects. Proven experience managing project teams, including external contractors and suppliers. Experience with risk management and risk ...

development standards and processes Take part in solution design sessions and share technical expertise Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management tools What you'll bring: Advanced proficiency in Blue Prism, including object-oriented design, exception handling, and audit logging Strong Blue Prism ...

customer-centric approach. Prioritise and manage multiple service requests in a fast-paced environment, ensuring that critical issues are addressed promptly. Embrace ITIL processes and methodologies to continuously improve IT service delivery and enhance user experiences. How to Apply: If you're interested please submit your CV with all your ...

Specification located under the supporting documents heading. Person Specification via application form Essential 1 year Service Desk Experience 2 years Customer Service Experience Desirable ITIL Foundation Level 4 Knowledge of NHS systems and processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

digital, informatics, data or technology Postgraduate qualification in leadership or management Project or programme management certificate such as PRINCE 2 Desirable Recognised service delivery (ITIL) qualification to practitioner level or equivalent experience Knowledge and Expertise Essential Ability to execute major business change Expert knowledge of industry standard protocols Cyber security ...

/scoping, end-to-end delivery and strong governance - A project management certification (MSP, Agile, PMI, Prince 2 or similar) and strong knowledge of ITIL would be ideal Your good practice approach must include a knowledge of standards, processes, procedures, good governance, compliance and a philosophy of continuous improvement. ...

Knowledge of Avaya telephony systems. Experience managing Catapan encryptors and associated security procedures. Relevant Cisco certifications (CCNA, CCNP or equivalent). Experience working within ITIL service management environments. ...

diverse portfolio of clients and projects. Exposure to both managed services and project delivery work. Professional development and training opportunities, including support for ITIL certification where required. A collaborative and entrepreneurial consulting environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

Qualifications Essential Degree qualification or Post Graduate qualification MSc/MBA or ability to demonstrate relevant knowledge, skills & experience to masters level Prince2 Qualification ITIL v3 (or above) Desirable Relevant qualification or work experience - Change Management Relevant Management Qualification Knowledge & Experience Essential Substantial management experience at a senior level ...

matter experts, suppliers, and project teams to ensure testing requirements are understood and delivered. Manage release schedules, deployments, and change activities in line with ITIL and change management processes. Identify, assess, and mitigate risks that could impact testing, release timelines, service availability, or system quality. Lead and coordinate cross-functional ...

manage a large volume of change across both Product & Project * Financial and management reporting Qualifications: * Product Owner and/or Product/Project experience * ITIL APPLY NOW If this sounds like the role for you, we would love to hear from you! Send your profile to Stella today ...

Servers and third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience ...

change and development Experience working in a lean IT environment Degree qualified in IT or a related discipline Certifications such as MCSE, CCEE, and ITIL Foundation are highly desirable Youll need to be technically sharp, calm under pressure, and able to build solid working relationships across the business. This role ...

Hands-on experience supporting Azure Virtual Desktop or Azure Remote Desktop Services (RDS) Strong Azure troubleshooting skills. Experience supporting business-critical environments within an ITIL framework. Responsibilities of the Cloud Infrastructure Engineer: Provide expert 3rd Line support across enterprise cloud infrastructure. Monitor cloud platform health, availability and capacity. Support ...