Service Desk Analyst
- Hiring Organisation
- Nigel Wright Group
- Location
- County Durham, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £25,000 per annum
professionally Experience using IT service management/ticketing systems Knowledge of Microsoft 365 applications and end-user support Basic to intermediate experience with Microsoft Active Directory Ability to triage, troubleshoot, and resolve IT incidents and service requests Understanding of incident and request fulfilment processes Strong problem ...