Desktop Support Analyst (TVL)
- Location
- Darwen, England, United Kingdom
providing 2nd line onsite desktop support. Experience supporting Windows 10 and Windows 11 environments. Experience supporting Microsoft 365/Office 365. Experience with Active Directory administration, including users and computers. Experience with Microsoft Intune, including device, user and group management. Experience with Microsoft Entra ID/… Azure Active Directory. Experience with Intune Autopilot and the deployment of Intune‐managed devices. A good understanding of network support, including wireless technologies. Experience diagnosing hardware issues and coordinating in‐warranty and out‐of‐warranty laptop and desktop repairs with manufacturers. Willingness to provide occasional out‐of‐hours ...