deliver robust IT Infrastructure Systems that support the growth and global operations of Alexander Dennis. This is a critical role, ensuring our infrastructure is secure, resilient, and aligned with business strategy. You will manage a talented team, oversee complex projects, and play a key part in minimising incidents and supporting business continuity. Key Responsibilities Formulate and implement IT … Infrastructure strategies in alignment with the Global IT Strategy. Own the Infrastructure for the business to ensure high levels of operational uptime. Utilising embedded ITIL process and systems to ensure Lead and deliver projects related to the evaluation and implementation of group-wide systems. Ensure compliance with company IT policies and IT security requirements. Identify and analyse opportunities for … cost reduction and business improvement. Challenge and improve existing company-wide systems. Manage and develop the Group IT Infrastructure team to achieve results. Support the management of Group IT Infrastructure budgets. Technology Stack Microsoft Windows servers on-premise and cloud based services, using Hyper Visors to provide high availability systems. Microsoft 365, SQL Servers, SD-WAN, Firewall ownership, with More ❯
Owner Location: Manchester Contract Type: Outside IR35 Day Rate: £500 per day Contract Length: 6 Months Lead the development and delivery of a Mobile App Integration proposition and associated business case, ensuring alignment with strategic goals and governance requirements. Act as the key liaison between sponsors, SMEs, and project teams to define user needs, assess options, and secure approvals … Define user journeys and context, considering legislative, contractual, and technological constraints. Identify, evaluate, and recommend options based on data and evidence. Prepare benefit profiles and maps; secure stakeholder approvals. Business Case Leadership: Lead the creation of the Integration Strategic Business Case. Manage governance submissions, respond to feedback, and secure approvals from boards and sponsors. Prepare investment decision papers … kick-off materials and record key product decisions. Define and prioritize backlog for design readiness. Monitor and communicate risks, issues, and opportunities throughout delivery. Skills & Experience: Strong experience in business case development and governance processes. Proven ability to engage and manage stakeholders at all levels. Knowledge of legislative, contractual, and technological considerations in transport projects. Excellent analytical, communication, and More ❯
Owner Location: Manchester Contract Type: Outside IR35 Day Rate: £500 per day Contract Length: 6 Months Lead the development and delivery of a Mobile App Integration proposition and associated business case, ensuring alignment with strategic goals and governance requirements. Act as the key liaison between sponsors, SMEs, and project teams to define user needs, assess options, and secure approvals … Define user journeys and context, considering legislative, contractual, and technological constraints. Identify, evaluate, and recommend options based on data and evidence. Prepare benefit profiles and maps; secure stakeholder approvals. Business Case Leadership: Lead the creation of the Integration Strategic Business Case. Manage governance submissions, respond to feedback, and secure approvals from boards and sponsors. Prepare investment decision papers … kick-off materials and record key product decisions. Define and prioritize backlog for design readiness. Monitor and communicate risks, issues, and opportunities throughout delivery. Skills & Experience: Strong experience in business case development and governance processes. Proven ability to engage and manage stakeholders at all levels. Knowledge of legislative, contractual, and technological considerations in transport projects. Excellent analytical, communication, and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Randstad Technologies
to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user insights with core business strategy. This is a high-impact, 10-month contract role where your expertise will directly shape our service ecosystem The Role: Strategic Impact & Leadership As our Service Designer, you … for defining and implementing service improvements across all project phases-from initial framing to final deployment. You will function as a Subject Matter Expert , collaborating across engineering, product, and business teams to ensure holistic, effective service delivery. Key Responsibilities: Ethnographic Research: Conduct advanced ethnographic research to identify true user needs and pain points. Insight Synthesis: Interpret and synthesize human … insights, ensuring they are balanced against strategic business, technical, and brand inputs. Artifact Creation: Create detailed User Journey Maps and facilitate the development of Service Blueprints to visualize the end-to-end experience. Collaboration & Facilitation: Plan and lead cross-functional workshops to gather insights, align teams, and foster collaboration. System Design: Provide expert-level solutions to complex problems, often More ❯