101 to 125 of 146 Customer Engagement Jobs in the North of England

conduct regular audits and performance assessments, and ensure optimal system reliability. Documentation & Reporting Maintain detailed records of service activities, system configurations, and equipment maintenance. Customer Engagement Build strong relationships with customers, provide clear feedback, explain product functionality, and manage technical issues to maximize customer benefit. Safety & Compliance … essential as on-the-job training will be provided. Technical Skills : Strong understanding of electrical, or electronic systems. Soft Skills : Excellent problem-solving, communication, customer service, leadership, teamwork, and adaptability. Additional Requirements: Willingness to travel nationally and internationally, work flexible hours, including evenings and weekends to meet service needs ...

Skipton Building Society is seeking a Senior Platform Owner to lead the Customer Engagement Platform (CEP), spanning Dynamics 365 and Power Platform. You will define the multi-year vision, drive automation, and work across Security, Data and Experience teams to deliver a scalable, secure engineering foundation for Homes … Money and Membership journeys. You will partner with Value Streams and senior stakeholders to ensure CEP delivers measurable value, improves customer and colleague experiences, #J-18808-Ljbffr ...

ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helpingorganisationsmaximisethe value of their software investments while driving account growth,renewalsand recurring revenue. You'llbe the trusted advisor to your customers, working closely with … Manage and develop relationships with an established portfolio of customers. - Act as the primary point of contact for key software solution accounts. - Conduct regular customer reviews andsuccessplanning sessions. -Identifyopportunities to upsell and cross-selladditionalsoftware, securityproductsand services. - Manage contract renewals and commercial negotiations. - Build and execute account growth plans that ...

with teams who are passionate about what they do and develop your expertise within a creative and collaborative space Responsibilities: Design and optimise automated customer journeys across email, SMS, push and WhatsApp. Deliver personalised customer experiences through segmentation, dynamic content and behavioural triggers. Build CRM templates integrating dynamic … personalisation. Ensure all CRM communications are tested, approved and operating effectively. Collaborate with Marketing, Digital, Data and Development teams to support customer data, tracking, bug fixing and campaign delivery. Monitor performance, conduct continuous hypothesis testing and identify opportunities to improve engagement, conversion and customer value. Support ...

This Role? We're looking for an experienced IT Support Team Leader to lead a team delivering critical onsite technology services across multiple customer locations. You'll play a key role in ensuring exceptional service delivery, leading technical support operations across networking, AV and workplace technologies while acting … trusted partner to customers, stakeholders and service teams. This is an opportunity to combine people leadership, technical expertise and customer engagement in a highly visible role with real operational impact. What You’ll Be Doing Lead, coach and develop a team of onsite Technical Support Engineers across multiple ...

Customer Solution Architect - CC1 Service Custodia is a UK based company, founded in 2017, with wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalizes any type of communications … manner, whilst driving greater data‐driven insights from the data they already have to store. Key Responsibilities Skills & Experience (Essential) Proven experience in a customer‐facing Solution Architect or Technical Consultant role Strong experience producing customer‐facing HLDs and LLDs Experience designing SaaS or managed service solutions Understanding ...

optimise our busy online channel. The role focuses on product listings, promotions, content updates and data-driven decisions to enhance online performance and customer engagement. Hybrid working. The salary is around £40,000 per year, reflecting experience in ecommerce, digital retail or consumer sectors, and a strong emphasis ...

37.5 hours per week. As Business Development Manager, covering the Northwest of England, you will be responsible for driving digital solutions awareness, lead generation, customer engagement, to encourage profitability and growth, key account management of existing customers, establishing senior level contacts, proactively developing new business growth, identifying … will have a background in construction/rental market/HVAC sectors. You will have a proven sales track record, will be results driven, customer focused, have a strong solutions sales understanding and experience, commercially aware with exceptional communication skills. You will also hold a full UK driving licence ...

/Elavon is seeking an Associate Technical Sales Consultant to join our Global Solutions Consulting team in Europe. This role blends payments, technology, and customer engagement to evaluate and implement payment solutions alongside Sales, Solution Engineers, and Product teams. You will develop expertise across APIs, integrations ...

Databricks is seeking a Senior Solutions Architect to lead the most complex customer engagements, shaping consumption strategy and platform adoption across enterprise accounts. You will manage executive relationships, drive real-time data and AI initiatives, and mentor junior SAs while collaborating with DSAs, SSAs, partners, and product teams ...

Databricks is seeking a Senior Solutions Architect to lead the most complex customer engagements, shaping consumption strategy and platform adoption across enterprise accounts. You will manage executive relationships, drive real-time data and AI initiatives, and mentor junior SAs while collaborating with DSAs, SSAs, partners, and product teams ...

Databricks is seeking a Senior Solutions Architect to lead the most complex customer engagements, drive consumption strategy and serve as the technical authority across accounts. You will own executive relationships and mentor others while shaping enterprise data and AI strategies. You will orchestrate multi-workload architectures, real-time data ...

Solutions Team. The role focuses on qualifying and progressing opportunities, presenting managed security solutions to prospects, and supporting high-quality tender responses to drive customer engagement. You will collaborate with Account Managers and service delivery teams, while delivering enablement sessions to internal sales teams and staying current with SIEM ...

Northern England . Be part of a collaborative, quality‐driven team that values innovation and continuous learning. Opportunity to influence product direction through direct customer engagement. If you’re passionate about delivering high‐quality Salesforce solutions and want to grow within an innovative SaaS business, we’d love ...

/C2 level at a minimum Additional language skills , particularly in European languages , are a bonus and may support broader team and customer engagement. Your Responsibilities Write and maintain high quality program code across the stack in the areas of your specialty Flexibly contribute outside your specialty in other ...

/C2 level at a minimum Additional language skills , particularly in European languages , are a bonus and may support broader team and customer engagement. Your Responsibilities Write and maintain high quality program code across the stack in the areas of your specialty Flexibly contribute outside your specialty in other ...

service strategy, own governance, and partner with sales to maximise account value across Oracle SaaS and E‐Business Suite platforms. The role combines leadership, customer engagement and commercial accountability, with hybrid working and occasional travel to client sites or base offices across the UK. #J-18808-Ljbffr ...

Associate Cloud FinOps Manager plays a key mid-tier role in supporting the financial and operational performance of CDW’s small to mid-tier customer accounts. This position focuses on developing and maturing FinOps capabilities while supporting senior Cloud FinOps Managers in delivering governance, analytics, optimisation strategies, and value … customer engagement. The role contributes to continuous improvement through detailed analysis of cloud expenditures, identifying cost‐saving opportunities, supporting forecasting and budgeting processes, and helping customers adopt best practices. While guidance will be provided, the Associate Cloud FinOps Manager is expected to demonstrate growing independence and ownership of customer ...

collaborate with architects, analysts and project managers to ensure successful deployments and lasting value for customers. The role combines hands-on technical work with customer engagement and leadership, delivering enterprise software and cloud-enabled solutions across UK and Ireland. #J-18808-Ljbffr ...

SEP2, a UK cyber security specialist, seeks a Presales Executive to act as the technical subject matter expert during the customer engagement lifecycle. You will collaborate with Commercial Sales, Account Executives and Vendor Alliance leads to discover challenges, scope tailored security solutions, and drive successful Proof of Concepts ...

will own full project lifecycles from requirements through to go-live, with hybrid working options and opportunities to influence product direction through direct customer engagement. #J-18808-Ljbffr ...

SEP2 Limited, a UK cybersecurity specialist, seeks a Presales Executive as the technical SME during customer engagements. You will collaborate with Commercial Sales, Account Executives, and Vendor Alliance leads to uncover challenges, scope tailored cybersecurity solutions, and drive Proof of Concepts for complex programs. The role spans Wingman Managed ...

Design solutions. Build trust. Create effortless customer experiences. At The HBP Group, we believe great technology should make life easier...not more complicated. We're looking for an experienced IT Solutions Presales Engineer to join our Commercial team. This is an exciting opportunity for someone who combines deep technical expertise … Sales, Professional Services and Service Desk teams to design innovative IT solutions that help our customers achieve their business goals while delivering an effortless customer experience. Ifyou'repassionate about technology, enjoy solving complex business challenges and want to be recognised as a trusted advisor,we'dlove to hear from ...

operational rigor enterprises expect. The Role As a Business Analyst, you’ll play a dynamic, hands‐on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high‐quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer‐ready. You’ll become a go‐to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

builds software are the same teams equipped to shepherd the rest of the business into this new world. We embed and co-build with customer teams. Cycles are short, delivery is iterative and accountable to clear outcome goals. About the Role As an Applied AI Architect, you embed with … enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. Most engagements start in engineering. You'll work with customer engineering teams adopting Claude Code ...