101 to 120 of 120 Customer Engagement Jobs in the North of England

activity Delivering inbound marketing activity and performance analysis Assisting in the development of strategic proposals for business development Coordinating event logistics and promotional assets Supporting feedback and insights through customer engagement programmes The Person Prior experience in a marketing role (B2B or B2C) Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple More ❯

a critical role in shaping the agency's strategic direction, working closely with clients and internal teams to craft and lead performance-driven digital strategies that elevate brand visibility, customer engagement, and ROI. Key Responsibilities • Lead the agency's search strategy across SEO, paid search, and integrated performance marketing initiatives. • Act as a strategic partner to senior clients More ❯

our clients business. This role is to work out of the office on the outskirts of York on a hybrid basis. Responsibilities: Support all sales teams in developing strategic customer relationships Own and achieve a defined gross profit (GP) target, monitoring P&L performance and driving pipeline activity. Collaborate with marketing to create and execute tailored campaigns that support … growth and customer engagement. Manage the relationship , including partner status, accreditations, joint planning, resource alignment, and regular business reviews. Drive upsell and cross-sell opportunities within the existing customer base while ensuring SLAs and service expectations are consistently met. Oversee internal processes such as vendor days, documentation management, and cross-team communication Qualifications: Experience in IT or technology … B2B sales, with a strong understanding of the sales cycle and customer engagement. Strong communication and presentation skills, confident engaging with stakeholders at all levels. Comfortable delivering training, product knowledge sessions, or team enablement activities. Highly organised and self-motivated, with the ability to manage multiple priorities in a fast-paced environment. Curious? We're available anytime for a More ❯

lead and grow a high-performing sales team within a leading IT infrastructure and managed services provider. This role is pivotal in driving revenue, expanding market presence, and delivering customer-focused solutions. Key Responsibilities Lead and develop sales and account management teams to exceed revenue targets. Design and execute sales strategies aligned with business goals. Drive pipeline growth, lead … major bids, and manage the full sales cycle. Champion AI and digital tools to enhance sales performance and customer engagement. Build strong client relationships, ensuring retention and growth. Collaborate cross-functionally to align on go-to-market and service delivery. Monitor market trends and competitor activity to inform strategy. Support revenue operations (RevOps) to streamline sales processes. Requirements Proven More ❯

for an experienced housing professional who will embrace and champion new opportunities and lead a team providing services to our customers in Yorkshire and Lancashire. As the Housing and Customer Service Manager you will oversee the delivery of strong, high quality, customer focused and proactive housing management and support services to tenants and leaseholders in sheltered housing and … What will I be responsible for doing? You will play a key role in supporting our customers and our colleagues, including: Ensuring targets for voids, allocations, housing management and customer safety and wellbeing are met. Effective people management, supporting your team to ensure delivery standards are maintained and to respond to customer needs. Creating a positive climate for … customer engagement. Building and maintaining successful relationships with customers and stakeholders. Managing the budget and services for your area, delivering value for money. One of the great things about this role is having the opportunity to make a real difference for our customers and communities. Ultimately, you will be driven to get things right first time and to achieve More ❯

for an experienced housing professional who will embrace and champion new opportunities and lead a team providing services to our customers in Yorkshire and Lancashire. As the Housing and Customer Service Manager you will oversee the delivery of strong, high quality, customer focused and proactive housing management and support services to tenants and leaseholders in sheltered housing and … What will I be responsible for doing? You will play a key role in supporting our customers and our colleagues, including: Ensuring targets for voids, allocations, housing management and customer safety and wellbeing are met. Effective people management, supporting your team to ensure delivery standards are maintained and to respond to customer needs. Creating a positive climate for … customer engagement. Building and maintaining successful relationships with customers and stakeholders. Managing the budget and services for your area, delivering value for money. One of the great things about this role is having the opportunity to make a real difference for our customers and communities. Ultimately, you will be driven to get things right first time and to achieve More ❯

for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯

are a technology company specialising in digital marketing solutions. Their platform offers 2-way CRM integration, automated email marketing, and managed marketing services, helping businesses streamline operations and improve customer engagement. This apprenticeship is a great opportunity to develop software skills while working with innovative marketing technology. The ideal candidate has a strong interest in software development, with a More ❯

Annuity (BPA) business, covering activities from buy-in to buy-out. The successful candidate will work closely with various departments to enhance the company's digital presence and improve customer engagement. About the Role: Engage with the wider BPA function to interpret and triage pension scheme benefit specifications. Execute data onboarding routines onto the BPA Administration Platform efficiently. Configure More ❯

of issues Pro-actively working towards issue prevention Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter. Principal Accountabilities … support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately Maintain and share knowledge of supported products and services Maintain an understanding of the company's organisation and customers of the Service Desk Adhere More ❯

of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter. Principal Accountabilities … support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services * Maintain an understanding of the company's organisation and customers of the Service Desk * Adhere More ❯

Field Application Engineer (FAE), you will play a critical role in bridging advanced compound semiconductor technologies with real-world industrial applications. Working at the intersection of innovation, engineering, and customer engagement, you will support industry partners-from start-ups to global OEMs-in creating application solutions that adopt and integrate cutting-edge compound semiconductor devices such as GaN … Catapult engineering teams, our partners, and our customers, the FAE has the prime responsibility to drive sustainable commercial revenue. This role is based at home, with travel required to customer and partner sites, as well as attendance at CSA Catapult's offices (Newport headquarters and regional offices) according to business needs. Key Responsibilities: Engage with industry partners to understand More ❯

the business forward, collaborating closely with sales, administration, and operations teams to design and specify cutting-edge electronic solutions like CCTV, Intruder alarms, Access Control systems, and bespoke software. Customer Engagement : You'll identify potential customers, present innovative solutions, and convert leads into loyal clients, maximising revenue and contributing to tender production and presentation. Strategic Planning : You'll … Relationship Building : Develop strong, lasting relationships with clients, understanding their needs and exceeding their expectations. Expectation Management : Manage client expectations effectively, ensuring satisfaction and fostering long-term partnerships. Industry Engagement : Attend industry functions, report on market trends, and identify opportunities for growth and innovation. Unique Selling Propositions : Identify and develop unique selling propositions that set us apart from the More ❯

Implement a range of frontend development projects , from custom module creation to full-scale rollouts Collaborate with design and UX teams to bring to life exciting features that improve customer engagement and satisfaction Work with Tailwind CSS and Alpine.js to build highly optimized and responsive user interfaces that meet modern web standards Optimize website performance using best practices … in frontend development, ensuring fast load times and responsiveness across all devices Proactively identify areas for improvement in our global Magento websites to enhance the customer shopping experience and boost overall site performance Stay updated with Magento 2 , Hyvä theme , and modern frontend development trends, contributing ideas for continuous improvement WHAT YOU'LL BRING: 2+ years of experience in More ❯

automation products, please get in touch. What You'll Be Doing You'll play a key role in identifying opportunities, creating tailored solutions, and driving business growth through strong customer engagement. Your daily responsibilities will include: Using your technical knowledge to provide effective customer solutions and spot new business opportunities Generating accurate, competitive sales quotations based on customer … the confidence to deliver results and the curiosity to keep learning. Solid understanding of the Industrial Automation and Control industry through studies or experience Strong communication and organisational skills Customer-first mindset with a results-driven approach Proficiency in IT systems and tools A team player who works just as well independently WR Engineering are the #1 recruitment partner More ❯

everyday challenges. Our mission is to turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help retailers navigate obstacles and accelerate their growth, reimagining customer engagement. Innovation drives retail success, so we invest in future technologies to keep pace with evolving customer expectations. We work closely with clients to develop strategies and solutions … promoting and selling Toshiba's comprehensive software, hardware, and services portfolio to both existing and new customers. You'll be a focused, goal-oriented communicator, passionate about delivering exceptional customer service. WHY JOIN US: This is an exciting time to join Toshiba in the UK! We've achieved significant wins and are evolving from a predominant hardware company to … consultative sales approach applied over more than 5 years of professional experience. Experience in selling holistic solutions into retail, combining software, hardware, and services. Energetic & entrepreneurial seller with a customer-focused mindset. Demonstrated success in previous sales roles within the technology market; proven experience in retail is a strong plus. Ability to engage and influence using consultative sales methodologies. More ❯

efficient. Our customers include the world's leading automakers, some of the most popular consumer brands, and the most innovative cities, states, and countries. In th e role of Customer Success Manager, you will establish a trusted partnership relationship with our EMEA public sector customers. You will collaborate with internal corporate teams, pre-sales technical teams and commercial sales … help drive sales of our INRIX products . You will be a strong voice for our customers, helping ensure our solutions continue to meet our customers' needs. As a Customer Success Manager at INRIX, you will be responsible for Net Revenue Retention, ensuring that customer experience and engagement remain high , leading to renewal and growth within an … existing account base. Responsibilities: Establish a deep understanding of our customers' business , use-case(s) , technical needs and technical workflow to support the customer with value realization , quickly! Be a subject matter expert and advocate of INRIX products and solutions Successfully onboard customers who have licensed INRIX products and services by arranging the setting up of user accounts and More ❯

efficient. Our customers include the world's leading automakers, some of the most popular consumer brands, and the most innovative cities, states, and countries. In th e role of Customer Success Manager, you will establish a trusted partnership relationship with our EMEA public sector customers. You will collaborate with internal corporate teams, pre-sales technical teams and commercial sales … help drive sales of our INRIX products . You will be a strong voice for our customers, helping ensure our solutions continue to meet our customers' needs. As a Customer Success Manager at INRIX, you will be responsible for Net Revenue Retention, ensuring that customer experience and engagement remain high , leading to renewal and growth within an … existing account base. Responsibilities: Establish a deep understanding of our customers' business , use-case(s) , technical needs and technical workflow to support the customer with value realization , quickly! Be a subject matter expert and advocate of INRIX products and solutions Successfully onboard customers who have licensed INRIX products and services by arranging the setting up of user accounts and More ❯

Why join us? DWF are looking for an IT Technical Business Analyst to join our team of world class customer focused business process, workflow & systems analysts in an international Legal Services business as they embark on a number of business critical projects. If successful, you will work with business users across the firmto identify requirements, analyse problems/opportunities … required. Please note, this is a 12 month Fixed Term Contract. Responsibilities Working through the entire implementation lifecycle, from initial requirements workshops to configuration, testing, and training. Focusing on customer engagement and end-user experience by gathering high-quality business and technical requirements to improve IT services and identifying opportunities for new solutions. Configuring business processes in a …/Business Analyst, designing and delivering solutions and solutions aligned with a business's strategy and culture. Proven experience in successfully managing end-to-end change processes, from understanding customer needs to testing, implementation, and communications, while fostering strong relationships with stakeholders, customers, and service providers. Insurance and/or Legal knowledge. Desirable Specialist knowledge of ShareDo and/ More ❯

will be responsible for service implementation of hardware installation and network/security configurations in a hands - on capacity . This role has a strong focus on being a customer facing technical engineer primarily focused on UK customers, with international service delivery as required . The role will involve regular travel and can be home-based or based in … cabling, management configuration and licensing of product Can understand statement of work documentation created by SEP2 containing a set of project deliverables Will be available to travel out to customer site locations as required , including multi-day projects with overnight stopover , if required Is willing to take on new technologies and become effective in updating skill sets as the … per project The ability to troubleshoot complex network/security scenarios , resulting in either a resolution of the configuration on the to-be-installed device, or recommendations to the customer surrounding their wider network topology Contribute to learning and development by aiming to be Check Point Certified Master Elite (CCSM Elite) helping to demonstrate technical excellence with Check Point More ❯