101 to 125 of 178 Customer Experience Jobs in the North of England

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion - for golf, retail, and creating a great customer experience Respect - for colleagues, customers, and partners Integrity - in how we communicate and make decisions Drive - to continually improve and achieve high standards Expertise - in what we do … results. Monitor competitor activity and market trends to inform campaign planning. Ensure all digital trading activity aligns with the wider marketing calendar and business objectives. What You'll Bring Experience in digital trading, eCommerce, or campaign management. Strong commercial mindset with the ability to translate marketing concepts into high-performing digital activity. Proven leadership and mentoring skills. Advanced analytical … skills and experience with campaign performance reporting. Excellent organisational skills and the ability to manage multiple priorities. Creative problem-solving ability and a track record of delivering innovative solutions. Strong collaboration skills and the ability to work with cross-functional teams. Experience with digital content and promotion platforms (such as CommerceTools and Amplience) is beneficial. If you're More ❯

Fixed Term Office Angels are recruiting for a Product & Technical Support Specialist to join a dynamic, values-driven team. In this role, you will be responsible for resolving technical customer queries and supporting service partners across multiple products, applications, and regions. You'll also create and deliver high-quality training and support materials for both internal and external audiences. … and deliver product training for internal and external stakeholders Provide feedback to marketing and communications based on support trends Identify FAQs and areas requiring additional support Support the wider customer experience team across technical support, servicing, and order management Skills & Experience Excellent written and verbal communication, with ability to explain complex technical subjects Highly organised, able to … manage multiple projects simultaneously Computer literate (Office 365; CRM experience desirable) Background in basic chemistry or chemical manufacturing Technical understanding of product range and applications Natural problem solver Personal Attributes Self-motivated, ambitious, and proactive Confident taking the lead on tasks and projects Collaborative with internal and external stakeholders Positive, can-do attitude with a focus on continuous improvement More ❯

a mobile services start-up, we've grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client's unique … with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to … You're naturally aligned with MSP-style work, deeply familiar with security frameworks, and thrive at the intersection of strategy and execution. In addition to this, you must have experience in/exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and More ❯

a mobile services start-up, we’ve grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client’s unique … with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to … You’re naturally aligned with MSP-style work, deeply familiar with security frameworks, and thrive at the intersection of strategy and execution. In addition to this, you must have experience in/exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and More ❯

other rather than micromanaging, fostering a supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim Framework, JavaScript, React, and … MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning in) the following areas: Accessibility best practices and standards for front-end development Testing More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

Court enforcement services. With over 20 years of industry expertise, DCBL has built a strong reputation for delivering results through data-driven decision-making, cutting-edge technology, and a customer-first approach. As a Software Development Apprentice, you will be part of a fast-paced, innovation-driven environment where your work can make a meaningful impact. You will support … the in-house tech team, which plays a key role in driving digital transformation, improving internal systems, and enhancing the customer experience across multiple platforms. In this role, youll work towards your Level 4 Software Development qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assisting in all stages of development … and software development A logical and analytical problem solver Ability to communicate confidently with a range of stakeholders Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective Software Developer. Next Steps: To apply, please submit your CV. If your application is More ❯

digital growth strategy. In this leadership role, you'll oversee a talented team and collaborate with an external agency. About the Job Focus: Digital Marketing Specialism: Marketing Industry: Marketing Experience Level: Associate Workplace Type: Hybrid Date posted: 21 August 2025 Job Reference: D9IGM4-7465C8E3 Consultant: Tom Halsall Robert Walters Operations Limited is an employment business and employment agency and … Lead and nurture a high-performing digital marketing team while managing agency relationships across various digital channels. Collaborate with internal teams (C-suite, department heads, business development, brand managers, customer experience, legal & compliance) to align digital initiatives with broader business objectives. Ensure best-in-class practices for managing performance. Foster a strong team culture and stay innovative with … industry changes. What We're Looking For Skills & Experience Exceptional leadership skills Demonstrated success in leading digital marketing functions across multiple disciplines Strong commercial mindset with the ability to connect marketing metrics to business outcomes and make informed investment decisions Comfortable balancing hands-on involvement with maintaining a strategic perspective when required Expertise in tools like Looker, Google Analytics More ❯

a high-performing digital marketing team while managing agency relationships across various digital channels. Collaborate closely with internal teams (C-suite executives, department heads, business development teams, brand managers, customer experience specialists, legal & compliance professionals) to align digital initiatives with broader business objectives. Ensure best in class practices for managing performance Foster a strong team culture Remain innovative … and involved with industry changes What We're Looking For Skills & Experience: Exceptional leadership skills Demonstrated success in leading digital marketing functions across multiple disciplines. Strong commercial mindset with the ability to connect marketing metrics to business outcomes and make informed investment decisions. Comfortable balancing hands-on involvement with maintaining a strategic perspective when required. Expertise in tools like … Looker, Google Analytics and Social platforms Experience in both B2C and B2B marketing environments is advantageous but not essential. Strong interpersonal skills If you're ready to take ownership of impactful digital strategies in a fast-growing environment where your expertise will shape the future of our business success-this is the role for you! Robert Walters Operations Limited More ❯

Product Support Specialist Opportunity, Chester based office! Were looking for a Technical Product Support Specialist to join a growing Customer Experience team in Chester. This role is perfect for someone who enjoys problem-solving, learning about different products, and supporting business customers with technical queries.This is a fantastic opportunity to join a collaborative team, support business partners across … Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and products, helping resolve technical queries such as device connectivity or app issues. Working collaboratively with a close-knit team, sharing knowledge and … new ideas to improve the department continuously. What were looking for Experience in product-based technical support (consumer electronics, retail tech, hearing/medical devices, etc.). Strong problem-solving and outside the box thinking. A positive attitude open to learning and feedback. Clear communication skills, confident in a professional B2B setting. **Roberts Webb Recruitment are acting as an More ❯

Product Support Advisor Opportunity, Chester based office! We’re looking for a Technical Product Support Specialist to join a growing Customer Experience team in Chester. This role is perfect for someone who enjoys problem-solving, learning about different products, and supporting business customers with technical queries. This is a fantastic opportunity to join a collaborative team, support business … Handling support queries via phone, email, and Salesforce case management, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and products, helping resolve technical queries such as device connectivity or app issues. Working collaboratively with a close-knit team, sharing knowledge and … new ideas to improve the department continuously. What we’re looking for Experience in product-based technical support (consumer electronics, retail tech, hearing/medical devices, etc.). Strong problem-solving and “outside the box” thinking. A positive attitude – open to learning and feedback. Clear communication skills, confident in a professional B2B setting. **Roberts Webb Recruitment are acting as More ❯

working in an Agile way and confident working alongside both technical and non-technical stakeholders. The kind of person we are looking for: At least 1+ year of prior experience as a Software Tester/QA Engineer in a software engineering team Mix of Manual and Automated software/application test experience ideally Testing Principles and Practices Ability … You will join an established team of Software Testers who collaboratively work in a cross-functional team to control and improve the quality of our client's software and customer experience by identifying and preventing defects to ensure that the software is fit for purpose for customers. You will evaluate requirements along with user stories and also participate More ❯

a fast growth ecommerce business. Due to continued growth they are now looking for an Ecommerce executive to join the team. Grow the e-commerce business by improving the customer experience and maintaining the business digital platforms. Conduct data analysis to generate data-driven market insights and manage relationships with business partners. Fast-paced digital working environment. Ensure … partnerships. Implement new business collaboration plans. Implement preventive and corrective measures of disaster recovery plan. Implement the e-commerce activities, including product set up Manage the service quality and customer satisfaction (cover) Monitor and maintain proper functionality of the website. Observe the sales, promotions, marketing and social media activities over digital platforms. Operate and maintain existing IT networks based More ❯

Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Preston office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. Key Responsibilities Liaising with customers, insurers, suppliers, and colleagues nationwide Analysing policies … and update internal systems Issuing payments and arrange settlements as needed Ensuring compliance with contractual and regulatory requirements Contributing to team success and driving business growth Skills, Knowledge & Expertise Customer-Centric Approach: As a great communicator, youll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers. Thriving in Fast-Paced Environments: Embrace … their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

of technology innovation and we invite you along on this journey. Job Description While generating new business is part of the remit, the real opportunity lies within our existing customer base, where the white space for IoT is significant and largely untapped. As our IoT Sales Specialist , you’ll work closely with the entire Sales Team to identify and … unlock these opportunities. You’ll join customer meetings, shape tailored solutions, and show how IoT can solve real business problems across different industries. With over 3 billion IoT SIMs expected to be connected globally by 2030, the market potential is huge. We’re looking for someone who can lead from the front and help customers understand how IoT isn … building strong rapports with internal teams to ensure alignment and momentum across the business. What you’ll be doing Identify, develop and close new IoT opportunities within our existing customer base through proactive outreach, targeted campaigns and collaboration with the sales team Develop and nurture internal rapports to understand and unlock the IoT opportunity Attend customer meetings and More ❯

of technology innovation and we invite you along on this journey. Job Description While generating new business is part of the remit, the real opportunity lies within our existing customer base, where the white space for IoT is significant and largely untapped. As our IoT Sales Specialist , you’ll work closely with the entire Sales Team to identify and … unlock these opportunities. You’ll join customer meetings, shape tailored solutions, and show how IoT can solve real business problems across different industries. With over 3 billion IoT SIMs expected to be connected globally by 2030, the market potential is huge. We’re looking for someone who can lead from the front and help customers understand how IoT isn … building strong rapports with internal teams to ensure alignment and momentum across the business. What you’ll be doing Identify, develop and close new IoT opportunities within our existing customer base through proactive outreach, targeted campaigns and collaboration with the sales team Develop and nurture internal rapports to understand and unlock the IoT opportunity Attend customer meetings and More ❯

international sites. At Graham & Brown, we value curiosity, collaboration, and continuous improvement. Our data and analytics capabilities are central to our business, enabling smarter decisions, seamless operations, and better customer experiences. Joining us means being part of a dynamic, forward-thinking team where your technical expertise has a real impact on global operations and growth. The Role We are … such as Google Analytics, Meta, and other digital channels, ensuring accurate, automated, and insightful delivery of data across the business. This role directly influences global reporting, decision-making, and customer insight initiatives. What You'll Do Develop, maintain, and optimise ETL/ELT pipelines for AX to NetSuite migration Integrate external data sources (Google Analytics, Meta, social platforms) with … issues Contribute to long-term data strategy, including governance, analytics enablement, and scalable architecture Manage costs in line with budgets and appraise ROI Who We're Looking For Proven experience as a Data Engineer, ideally with ERP migration experience Strong SQL and database management skills Experience with Microsoft Dynamics AX and NetSuite ERP is highly desirable Proficiency More ❯

dedicated to crafting high-performance custom PCs tailored to our customers' needs, whether for gaming, professional work, or general use. We pride ourselves on delivering exceptional quality, performance, and customer service. Our team is passionate about technology and helping our customers achieve the ultimate computing experience. Position Overview: As a PC Technician at LOGIX, you will play a crucial … role in our operations by building custom PCs, providing technical support, and ensuring an outstanding customer experience. You will be responsible for assembling PCs according to specifications, testing for performance and stability, and troubleshooting any issues. Additionally, you will handle technical support calls, assist customers with their queries, and provide solutions to any hardware or software-related problems. In … role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. You willalso work towards two specialist modules which are Confident Communication - Customer Service Fundamentals and a Microsoft 365 Fundamentals module. A Typical Day in the Job: PC Assembly: Build custom PCs according to customer specifications, ensuring the highest level of More ❯

the heart of every decision they make. Their mission is to transform how data is captured, engineered, and consumed across the organisation. Enabling & empowering smarter insights and creating seamless customer experiences. The Role As a Senior Data Engineer, you'll be a key player in building and evolving a modern Azure-based data platform that underpins decision-making across … a Senior Data Engineer who is excited about solving complex data challenges at scale and has a proven track record of delivering enterprise-level solutions. Essential Skills: 5 years' experience in Data Engineering. Strong expertise in Databricks, Azure Data Factory, Azure SQL, and Azure Synapse/DW. Solid understanding of dimensional modelling (Kimball, Star Schema) and EDW solutions. Experience … cloud and DevOps practices - ie Azure, CI/CD pipelines, scaling, cost optimisation. Strong problem-solving and communication skills. Desirable Skills: Background in retail or e-commerce data environments. Experience with Google Analytics data integration. Why Join? This is more than just a Senior Data Engineer role it's a chance to shape the future of a high-growth More ❯

days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover, with customer service experience? We are looking for passionate and dedicated Technical Customer Service Advisors to assist our Verisure colleagues in the field. This role will suit a problem solver … Youll diagnose and resolve complex technical issues related to our alarm security systems, Arlo cameras, and proprietary software. Support is delivered through phone, web chat, and email. Delivering Outstanding Customer Service: Youll offer top-notch support to our sales security consultants and field technicians, fostering strong, collaborative relationships with on-site colleagues. Conducting Alarm Testing & Troubleshooting: Youll carry out … ability to accurately document and report testing outcomes. Collaborative Spirit: Youre a team player who actively contributes ideas and expertise to help achieve our goals and deliver an exceptional customer experience. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. More ❯

days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover, with customer service experience? We are looking for passionate and dedicated Technical Customer Service Advisors to assist our Verisure colleagues in the field. This role will suit a problem solver … Youll diagnose and resolve complex technical issues related to our alarm security systems, Arlo cameras, and proprietary software. Support is delivered through phone, web chat, and email. Delivering Outstanding Customer Service: Youll offer top-notch support to our sales security consultants and field technicians, fostering strong, collaborative relationships with on-site colleagues. Conducting Alarm Testing & Troubleshooting: Youll carry out … ability to accurately document and report testing outcomes. Collaborative Spirit: Youre a team player who actively contributes ideas and expertise to help achieve our goals and deliver an exceptional customer experience. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. More ❯

days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover, with customer service experience? We are looking for passionate and dedicated Technical Customer Service Advisors to assist our Verisure colleagues in the field. This role will suit a problem solver … Youll diagnose and resolve complex technical issues related to our alarm security systems, Arlo cameras, and proprietary software. Support is delivered through phone, web chat, and email. Delivering Outstanding Customer Service: Youll offer top-notch support to our sales security consultants and field technicians, fostering strong, collaborative relationships with on-site colleagues. Conducting Alarm Testing & Troubleshooting: Youll carry out … ability to accurately document and report testing outcomes. Collaborative Spirit: Youre a team player who actively contributes ideas and expertise to help achieve our goals and deliver an exceptional customer experience. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience: Enjoy your birthday off as a special treat. More ❯