26 to 50 of 122 Customer Experience Jobs in the North of England

your career development and the skills demand within the company, certifications etc. YOUR PROFILE To succeed in the role, you will bring the following experience: Big Deals experience : Proven experience shaping and winning £10m+ multi-year, multi-tower enterprise transformations, including building CFO-grade business cases, influencing … capital allocation decisions, and structuring outcome-based or risk-reward commercial models under executive scrutiny. Leadership Experience : Proven ability to build and lead teams, mobilising and managing projects to successful delivery over a minimum 6-8 years of experience. Strategic Thinking, Problem Solving, Stakeholder Management & Communication : Ability to rapidly ...

CUSTOMER DATA AND INSIGHTS MANAGER * Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest * Salary up to £55,000 + bonus + strong benefits package * Key position sitting between data, CRM and marketing with regular stakeholder interaction * Apply online … contact Chelsea Hackett via WHO WE ARE? We're working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour, refine engagement ...

Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge ...

agile and flexible - Great career role - Hybrid/WFH flexibility Dronfield S21 (2 days in the office) Min requirement 1 years SaaS account management - Customer experience/Sales exp. Learn and grow - become an expert and the go-2 for your clients. A genuine opportunity … gives you the tools to do the job properly and leaves you to get on with it. It’s a mixed role—account management, customer experience and a bit of new business. You’ll manage your own accounts, keep clients happy, grow them commercially and bring ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Senior Service Designer Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Design with impact. Lead with empathy. Transform experiences. The Role Capco is looking for a Senior Service Designer to help create customer … optimisation Hands-on AI experience, including delivery on ML/AI client engagements and the use of AI (e.g. genAI, design AI tools, CX metrics and analytics) to accelerate insight generation, design iteration, and journey optimisation Excellent storytelling, research, and communication skills Attention to detail, with the ability ...

regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are a forward-thinking software and technology provider supporting a diverse customer base with high quality solutions and exceptional service. Our Service Desk plays a critical role in ensuring customers receive timely, accurate, and friendly technical … line support function. You'll lead by example, coach your team, manage workloads, and work closely with the wider business to uphold outstanding customer experience. Key Responsibilities: Lead and mentor the Service Desk team to deliver a high quality support service Oversee ticket allocation, prioritisation, and SLA adherence ...

grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your … security threats are managed and prevented to ensure the integrity of the Mott McDonald IT estate. They are also to maintain high levels of customer service while adhering to Mott MacDonald's policies and procedures. Key duties and responsibilities include: Secuity Operations Management: Manage and monitor operational security activities ...

grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your … responsibilities include: Provide support to the Business Applications team, including but not limited to components of the Deltek ERP suite Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication within the agreed SLA's Work closely with ...

recently expanded into managed IT services, supporting a diverse client base across both IT and telecommunications. They operate in a fast-paced, multi-customer environment, with a strong focus on service quality, customer experience, and continuous improvement. What will you be doing? In this role … performing system health checks, patching reviews, and service audits. You'll liaise with third-party vendors, maintain accurate documentation, and proactively identify improvements across customer systems. What will you need? * Experience in a 2nd/3rd line IT support role (MSP or multi-client environment preferred) * Strong hands ...

executed effectively. In addition, the Portfolio Manager oversees the delivery of cross‐functional process improvement initiatives to drive efficiency, optimisation, standardisation and improved customer and operational outcomes The Portfolio Manager is responsible for overseeing the performance and development of the following roles: Operations Business Product Owner Operations Business Change … supporting the Head of Business Transformation and Executive Management Committee in delivering on its 'Ambition 2030 Programme' for profitable growth and market leading customer experience. Key Responsibilities: Portfolio & Governance Leadership Own and manage the end‐to‐end Change Portfolio from idea intake through prioritisation, governance, delivery and benefits realisation. ...

defined territory supporting early engaged accounts - Build and leverage relationships with internal and external stakeholders to further the adoption of AWS services - Accelerate customer adoption through well-developed strategies and successful go-to-market engagements to achieve customer outcomes - Act in a customer-focused way that delights … quantitative and qualitative goals - Develop and work with partners to extend reach and drive AWS cloud adoption - Engage in a way that ensures positive customer experience About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications ...

Pentest People part of the WorkNest group is seeking an ambitious and customer-focused Business Development Manager to help grow our client base and drive revenue through high-quality sales execution. This role plays a central part in the success of our commercial function, combining proactive business development with … client needs. Represent WorkNest at meetings ( onsite may be required) , events, and industry functions to strengthen our profile and generate new opportunities. Client Experience & Relationship Building Deliver an exceptional customer experience at every stage of the sales process. Build lasting relationships with prospects and clients based ...

role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management … priorities and short-term incremental improvements. Managing a team of Product Owners ensuring that they maximise the value of changes delivered across the Operations, Customer Services and Regulatory channels. Own the backlog of development work for the Operational and Regulatory teams. Manage overall tracking of business benefits across ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve … exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

combine deep technical expertise across Java, AWS, and modern JavaScript frameworks (Angular) with strong leadership capability and a passion for data-driven, customer-centric platforms . Role Overview Lead design and delivery of full stack, microservices-based solutions (Java, Angular, AWS) Stay hands-on with coding while setting technical … direction and standards Drive MarTech initiatives across Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), and Adobe Target Work closely with marketing and product teams to deliver data-driven, scalable solutions Own architecture, CI/CD, TDD , and engineering best practices Act as a senior escalation point ...

platforms, including the eShop and Amazon Seller/Vendor accounts Develop and execute strategies to drive online sales growth, improve conversion rates, and enhance customer experience Oversee product listings, pricing, promotions, and inventory management across all platforms Analyze performance metrics (traffic, conversion, AOV, ROI) and provide actionable insights … consistent brand presentation and compliance across all digital touchpoints Monitor competitor activity and industry trends to identify new opportunities Requirements Minimum 10 years of experience in eCommerce management, with strong exposure to both eShop platforms and Amazon Hands-on experience with Amazon Seller Central and/or Vendor ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … solutions available and can clearly articulate features, benefits, and pricing to prospective and existing customers. You will support your team in understanding and probing customer requirements to match appropriate solutions to customer needs. The Team Lead oversees the renewals lifecycle across the team, ensuring customers receive timely ...

Salary: Up to £30,000 (Dependent on Experience) + Bonus + Excellent Benefits Digital Implementation Executive- Warwick or Ripon Technology Flexible Hybrid Working. 1 2 days in the Office So, who are we? We are Wolseley- a leading specialist trade merchant across the UK and Ireland. We pride ourselves … being their point of contact as you work to integrate with them via our digital solutions Proposing and implementing solutions for customers to enhance customer experience and improve customer loyalty once integrated Working closely with internal Sales and IT teams, adhering to agreed timelines and project plans ...

agreed key business priorities. You will lead the brand and creative teams, alongside the CRM/eMarketing manager, thereby owning all means of customer acquisition and retention, to help drive online sales. Your core objectives will include the setting and managing of target optimisations, (given the remit to manage … spend), measured through KPIs such as CPA, COS% and RoAS metrics; to support revenue growth, predominantly by optimising AOV and CVR; and growing customer retention and frequency of repurchase, measured through order frequency and LTV metrics. Working with the Digital Agency, you will be responsible for ensuring budgets ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Lead Product Designer Location: Edinburgh (Hybrid) | Practice Area: Product & Experience | Type: Permanent Design with impact. Lead with empathy. Transform experiences. The Role Capco is a global technology and business consultancy focused on the financial … services and energy sectors. Our designers translate strategy into intuitive digital products and engaging customer experiences, transforming businesses and impacting millions of users around the world. We are seeking experienced Product Design leaders who will shape the future of financial services by guiding transformative projects, partnering with clients ...

help organisations transform the way they work through smarter Connectivity, Voice and Security solutions. We’re a multi-award-winning service provider, with customer experience at the heart of what we do, and we’re looking for an ambitious Business Development Manager to join our Sales team … play a key role in driving sustainable growth. This is a mid-level BDM role ideal for someone who thrives on building strong customer relationships, converting inbound opportunities, and uncovering new value within existing accounts. About the Role As a Business Development Manager, you’ll be responsible for generating ...

benefits realisation tracking Partner with business and technology teams to align operating model design, process change, and system implementation What We’re Looking For Experience delivering change within Life & Pensions, either in consulting or industry roles Strong Business Analysis capability (requirements gathering, process mapping, TOM design) combined with delivery … project leadership experience Demonstrable success supporting regulatory, operational, or technology transformation programmes Experience working in Agile, Waterfall, or hybrid delivery environments Strong communication and stakeholder engagement skills across business and technical audiences Bonus Points For Experience supporting regulatory initiatives such as IFRS17, Consumer Duty, Solvency ...