101 to 116 of 116 Incident Management Jobs in the North of England

must. Adept at coping in a technically complex and fast-changing environment An interest in and suitable understanding of Starling's technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate More ❯

Hybrid, 2 days WFO Contract Role Location: Leeds Experience: 5+ Years Job Description: Required Core Skills: New Risk Platform Risk Operating Model Enterprise Risk Management Framework GR&C Nice to have skills: Risk and Invest Banking SQL Detailed Job Description: Senior Business Analysts to elicit & document requirements & support Business … and IT readiness for GR&C system replacement, GR&C Target Operating Model and GR&C Enterprise Risk Management Framework. The BAs need to be autonomous and will initially be responsible for eliciting requirements in the following areas: ERMF Development, Comms & Engagement, MI & Reporting, Process, People, Risk, Business Testing … the current organization's design to accommodate the new processes. IT Service Support Model: Document the IT service support model for the new platform - incident management, maintenance, upgrades. Document fallback processes if the new risk system isn't available. Business Design Document: Completion of the Our Change Framework More ❯

Data Network and Storage) to coordinate activities to remediate issues • Work within the Bank’s ticketing system (currently Remedy) for entering, updating, and closing incident tickets • Escalate to appropriate teams and vendors • Perform various housekeeping functions on room systems/infrastructure (e.g. daily health checks), Splunk monitoring, email monitoring … rotation. • Communication to leadership Required Skills: • experience in application support (JAVA, SQL) • Proficient in Java, SQL Database, Automation scripting (Python & PowerShell). • Proficient in Incident management, ticketing requirements, and End user support services • Ability to describe issues, escalate, and articulate impact to affected users and leadership as needed More ❯

protection throughout the business Collaborate with senior colleagues to ensure IT Governance strategies align with business objectives Preparation of IT Governance reports for the Management Board Oversee IT aspects of third-party suppliers ensuring their practices are compliant Support IT incident management response process through investigation, recording More ❯

protection throughout the business Collaborate with senior colleagues to ensure IT Governance strategies align with business objectives Preparation of IT Governance reports for the Management Board Oversee IT aspects of third-party suppliers ensuring their practices are compliant Support IT incident management response process through investigation, recording More ❯

Design/Build/Run Teams, dynamically formed to support the complete project and service lifecycle across engineering and operational network, security and network management programs. Supporting the network strategy, Engineers will help deliver against the technical and business goals of a project, including requirements gathering, proof of concept … CI/CD pipeline) or Manual change. Engineers are required to facilitate and support continual engineering/operational demands and requirements, supporting Leads during incident management, fault analysis, diagnostics and remediation. Alongside project activity, Engineers will support the technical and communication interface between Leads, Architects, and project stakeholders … A strong networking background encompassing design and operational support of IP, Security and OTN technologies across Service Provider, Access, Data Centre/Cloud and Management Architectures. Excellent analytical and troubleshooting skills. Good understanding of IP, TCP/IP, UDP, BGP, ISIS, OSPF, MPLS, and OTN Technologies and protocols. Experience More ❯

migrations, SharePoint access, on prem to cloud migrations - Technical Support for the VOIP systems - On site & Remote support to client base of 400 - Helpdesk & incident management Key Skills for the Senior IT Technician: - Experience as a senior IT Technician - Previous experience with migrations, ideally on prem to cloud More ❯

migrations, SharePoint access, on prem to cloud migrations - Technical Support for the VOIP systems - On site & Remote support to client base of 400 - Helpdesk & incident management Key Skills for the Senior IT Technician: - Experience as a senior IT Technician - Previous experience with migrations, ideally on prem to cloud More ❯

migrations, SharePoint access, on prem to cloud migrations - Technical Support for the VOIP systems - On site & Remote support to client base of 400 - Helpdesk & incident management Key Skills for the Senior IT Technician: - Experience as a senior IT Technician - Previous experience with migrations, ideally on prem to cloud More ❯

to streamline migration, testing, validation, and operations (Infrastructure-as-Code). Architect scalable, observable systems tailored for Kubernetes. Enhance monitoring, logging, alerting, and lead incident responses during migrations. Solve complex technical challenges and optimize migration workflows. Mentor engineers and collaborate closely across technical and product teams. Skills & Experience Strong … software engineering and SRE background. Expertise in Java and Kubernetes in production environments. Proven success leading large-scale service migrations. Solid experience in observability, incident management, and infrastructure automation. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a More ❯

day operations of utilising smart metering data, including adherence to all security policies, identifying and assessing risks and external threats and complying with cyber incident management processes. Ensure the integrity and accuracy of annual regulatory returns accurately interpreting Regulatory Instructions and Guidance, RIGs. Your Profile: Essential skills/… Python or R and experience with machine learning frameworks. Experience of leading and inspiring high-performing data analyst teams and development projects. Demonstrable successful management and delivery of advanced quantitative analyses and statistical modelling that positively impacts business performance. Expert user of database and other data analytics computer software. More ❯

Apogees Managed Print Service, the Onsite Service Assistant supports and maintains printdevices at our client's location. This role utilises remote monitoring software and incident management applications to ensure operational excellence. Key Responsibilities: Monitor print devices using remote software and floor-walking. Respond to service requests and maintain More ❯

and receive comprehensive training from the Baltic team. A Typical Day in the Job: Own and manage first-line issues, ensuring timely resolution Lead incident management for allocated tickets, maintaining SLA adherence Identify and implement first-line fixes, promoting best practices within the team Contribute to service improvements More ❯

You will need to login before you can apply for a job. Summary The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review. In addition, this role will coordinate Problem Investigations and track the delivery of Problem resolution plans … role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation, and collaboration between cross-functional teams and suppliers to restore normal service operation as quickly …/7 shift and On Call environment. Take ownership of Critical and Major Incidents, leading them from detection through to resolution and post-incident review. Provide immediate and effective leadership during Critical and Major Incidents, escalating as required and guiding cross-functional teams and third-party suppliers in restoring More ❯

address platform issues and implement improvements. Architect and develop resilient backend systems primarily using Java, Spring, Kafka, and Oracle. Implement best practices for observability, incident response, and operational excellence in line with SRE principles. Drive automation and self-healing mechanisms across platform components. Provide technical leadership and hands-on … with deep understanding of backend design patterns and frameworks (Spring Boot preferred). Proven experience in Site Reliability Engineering (SRE), including monitoring, alerting, and incident management. Hands-on experience with Kafka, MuleSoft, and Oracle DB. Familiarity with performance tuning, system design, and distributed computing concepts. Experience with CI/ More ❯

controls and BMS related procedures including EOPs, SOPs, MOPs. All documentation should be consistent with current client standards. Escalate any incoming alarms following alarm management matrix updating customer service desk and correct on call handler. Produce clear and concise updates on actions seen and taken from BMS alarms. Be … able to remotely reset units and adjust temperatures for sites if requested. Monitoring of Mimic, BMS & Alarm Systems. Reporting of and improvements to incident management. Overview on switching schedules for planned and reactive maintenance and support. Reviewing switching schedules where other internal/external contractors are associated. Maintaining relevant More ❯