51 to 75 of 103 SLA Jobs in the North of England

and maintain excellent customer service via; Phone, Email and The Portal Liaise with internal customers to ensure that services are being delivered Work with SLA’s whilst delivering efficient resolutions towards First Time Fix Rates Training Information Communications Technician Level 3 Apprenticeship Standard: Your training will be delivered in More ❯

and/or replacing of client hardware Supporting updates and/or roll-outs for client applications (training of users as needed) Working to SLA's Prioritising and managing multiple open tickets Establishing good working relationships with clients You will also; Take details of any problem or service requirement from More ❯

/365. Working with Magdalene, part of M Group Services, the role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. Engineer will be required to respond More ❯

Work and PO Process: Ensure all client documents are completed and returned in a timely manner. Client Data Management: Maintain accuracy in our VMS SLA Monitoring: Track recruitment SLAs and alert the Customer Experience Lead (CEL) to any potential issues. Opportunity Development: Collaborate with the CEL, Customer Experience Director (CED More ❯

resolve issues. • Collaborate closely with development, architecture, and service teams to ensure smooth database deployments and integrations, best practice solution design, and achieve service SLA requirements. • Participate in capacity planning and resource allocation for the DBA team. • Ensure high availability and disaster recovery capabilities for all critical database systems. • Stay More ❯

out onsite configuration, repair and installation of all devices including AV hardware and Airwave radios to maintain the Forces' IT infrastructure in accordance with SLA's project demands and information security requirements. Manage, maintain, diagnose and rectify problems using complex troubleshooting solutions to diagnose and resolve issues and managed 3rd More ❯

in-house software Leading on presentations with clients, from presenting new services, solutions & products to overseeing review meetings discussing operational and commercial feedback and SLA's. Reporting on commercials to the Managing Director, to ensure clear data into the agency pipeline & managed accounts reporting. Requirements Desired skills and knowledge Demonstrable More ❯

in-7 shift rota covering 24/7/365. The role involves maintaining and troubleshooting fixed/mobile telecom equipment, managing tickets to SLA standards, updating documentation, and performing risk assessments. Tasks also include street cabinet work, preventative maintenance, site surveys, and reporting. Engineer will be required to respond More ❯

the UK. This role involves traveling to client sites to install and configure AV solutions, ensuring high standards of quality and adherence to strict SLA's. Responsibilities: You will travel to client sites, primarily in the North but also across the UK, to install and configure AV solutions. You'll More ❯

the UK. This role involves traveling to client sites to install and configure AV solutions, ensuring high standards of quality and adherence to strict SLA's. Responsibilities: You will travel to client sites, primarily in the North but also across the UK, to install and configure AV solutions. You'll More ❯

teams. You'll design and build robust, automated data pipelines using AWS services like Glue, Athena, Lambda, and S3. You’ll enforce data quality SLA's, improve observability, utilise best practices in data engineering, and collaborate with analysts and stakeholders. Responsibilities Data Architecture: Design and maintain scalable, modular pipelines using More ❯

teams. You'll design and build robust, automated data pipelines using AWS services like Glue, Athena, Lambda, and S3. You’ll enforce data quality SLA's, improve observability, utilise best practices in data engineering, and collaborate with analysts and stakeholders. Responsibilities Data Architecture: Design and maintain scalable, modular pipelines using More ❯

Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology More ❯

user requirements Liaises with the appropriate service providers (EIT or MoD) to ensure resolution of service issues within the parameters of the relevant service level agreement Ensure contract and customer requirements are being met. Ensures day to day service is delivered to each contract as appropriate and satisfactory resolution to More ❯

on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯

on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯

on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯

on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯

network products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Fault management and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor More ❯

peer reviews Partner with business stakeholders to transition solutions into business-as-usual operations, including providing standard operating procedures and responding to incidents within SLA timelines Demonstrate understanding of release and deployment processes, including version control; mentor junior developers to enhance their skills in line with development standards Lead development More ❯

transactions each year through their data centres. RESPONSIBILITIES: Attending maintenance visits as required, ensuring excellent customer service Responding to all calls within the required SLA per call Providing accurate and timely call closure and stock reporting Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team Completion More ❯

transactions each year through their data centres. RESPONSIBILITIES: Attending maintenance visits as required, ensuring excellent customer service Responding to all calls within the required SLA per call Providing accurate and timely call closure and stock reporting Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team Completion More ❯

and/or replacing of client hardware Supporting updates and/or roll-outs for client applications (training of users as needed) Working to SLA’s Prioritising and managing multiple open tickets Establishing good working relationships with clients Requirements Excellent verbal and written communication skills, including ability to effectively communicate More ❯

deliver excellence of a business critical 24/7/365 operating environment for a key customer. Accountability for meeting or exceeding against contracted SLA’s in this high availability environment in the delivery of Critical Engineering and Facilities Management services. Own and develop a professional relationship with the client More ❯

and commissioning within schedule and on budget. QA of Network build including internal and external plant Diagnose and rectify faults on the network within SLA Ensure no unplanned network outages Inspect, observe and perform maintenance programs for the network to ensure it is maintained in optimal condition. Ensure that network More ❯