1 to 25 of 63 ITIL Jobs in Scotland

in IT systems/platforms support. 2+ years implementing Azure Virtual Desktop, DEX, endpoint management, analytics & automation. Agile, detail-oriented, and team-focused with strong stakeholder management. Skilled in ITIL environments and continuous engineering/agile methods. Experienced in AI/ML-driven automation and continuous improvement. Technical Skills Proven Azure Virtual Desktop expertise (images, backups, sizing, cost) Familiar with More ❯

in IT systems/platforms support. 2+ years implementing Azure Virtual Desktop, DEX, endpoint management, analytics & automation. Agile, detail-oriented, and team-focused with strong stakeholder management. Skilled in ITIL environments and continuous engineering/agile methods. Experienced in AI/ML-driven automation and continuous improvement. Technical Skills Proven Azure Virtual Desktop expertise (images, backups, sizing, cost) Familiar with More ❯

in IT systems/platforms support. 2+ years implementing Azure Virtual Desktop, DEX, endpoint management, analytics & automation. Agile, detail-oriented, and team-focused with strong stakeholder management. Skilled in ITIL environments and continuous engineering/agile methods. Experienced in AI/ML-driven automation and continuous improvement. Technical Skills Proven Azure Virtual Desktop expertise (images, backups, sizing, cost) Familiar with More ❯

in IT systems/platforms support. 2+ years implementing Azure Virtual Desktop, DEX, endpoint management, analytics & automation. Agile, detail-oriented, and team-focused with strong stakeholder management. Skilled in ITIL environments and continuous engineering/agile methods. Experienced in AI/ML-driven automation and continuous improvement. Technical Skills Proven Azure Virtual Desktop expertise (images, backups, sizing, cost) Familiar with More ❯

and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. More ❯

and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. More ❯

and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving real-world technical challenges. Work on impactful projects that improve service delivery and customer experience. More ❯

managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement. More ❯

incidents Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development Self-motivated and proactive, with the ability to work independently and collaboratively Familiarity with ITIL frameworks and service management processes Relevant certifications (e.g., Microsoft Azure, VMware, Citrix, Linux) are highly advantageous What You’ll Get in Return: For employees, we’re committed to recognising and More ❯

incidents Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development Self-motivated and proactive, with the ability to work independently and collaboratively Familiarity with ITIL frameworks and service management processes Relevant certifications (e.g., Microsoft Azure, VMware, Citrix, Linux) are highly advantageous What You’ll Get in Return: For employees, we’re committed to recognising and More ❯

incidents Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development Self-motivated and proactive, with the ability to work independently and collaboratively Familiarity with ITIL frameworks and service management processes Relevant certifications (e.g., Microsoft Azure, VMware, Citrix, Linux) are highly advantageous What You’ll Get in Return: For employees, we’re committed to recognising and More ❯

client and server operating systems Experience with Microsoft 365 products (Office365, SharePoint, Teams, Exchange Online, etc.) Good understanding of computer systems, mobile devices and other tech products Knowledge of ITIL Incident Management best practices It would be a real bonus if you have: Working experience in a global context is a plus Exceptional analytical and problem-solving skills Advanced collaboration More ❯

monitoring tools to proactively identify and address potential system issues before they impact clients. Best Practices: Ensure compliance with industry best practices, including security standards, data protection policies, and ITIL frameworks as applicable. Key Requirements Experience : 5+ years of experience in an IT support role, with at least 2 years at a senior or advanced technician level, preferably in an More ❯

monitoring tools to proactively identify and address potential system issues before they impact clients. Best Practices: Ensure compliance with industry best practices, including security standards, data protection policies, and ITIL frameworks as applicable. Key Requirements Experience : 5+ years of experience in an IT support role, with at least 2 years at a senior or advanced technician level, preferably in an More ❯

and Active Directory Basic understanding of networking fundamentals (TCP/IP, DNS, VPN) Familiarity with IT ticketing systems (e.g., ZenDesk, ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks Understanding of DNS, DHCP, VPNs, and firewall configurations Experience with virtual machines (VMWare) Cisco CCNA certifications (or working towards) What’s on Offer Opportunities for professional development and technical training More ❯

and Active Directory Basic understanding of networking fundamentals (TCP/IP, DNS, VPN) Familiarity with IT ticketing systems (e.g., ZenDesk, ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks Understanding of DNS, DHCP, VPNs, and firewall configurations Experience with virtual machines (VMWare) Cisco CCNA certifications (or working towards) What’s on Offer Opportunities for professional development and technical training More ❯

and Active Directory Basic understanding of networking fundamentals (TCP/IP, DNS, VPN) Familiarity with IT ticketing systems (e.g., ZenDesk, ServiceNow) Desirable Skills Experience working within MSP or ITIL frameworks Understanding of DNS, DHCP, VPNs, and firewall configurations Experience with virtual machines (VMWare) Cisco CCNA certifications (or working towards) What’s on Offer Opportunities for professional development and technical training More ❯

Group Policy Strong SCCM, Intune, Autopilot, MDT skills App packaging and compatibility testing know-how Clear communicator and problem solver Bonus Points: Microsoft certs (MD-100, MD-102, etc.) ITIL experience PowerShell scripting Apply now or get in touch at emma.gordon@experis.co.uk if you have further questions. More ❯

Group Policy Strong SCCM, Intune, Autopilot, MDT skills App packaging and compatibility testing know-how Clear communicator and problem solver Bonus Points: Microsoft certs (MD-100, MD-102, etc.) ITIL experience PowerShell scripting Apply now or get in touch at emma.gordon@experis.co.uk if you have further questions. More ❯

Group Policy Strong SCCM, Intune, Autopilot, MDT skills App packaging and compatibility testing know-how Clear communicator and problem solver Bonus Points: Microsoft certs (MD-100, MD-102, etc.) ITIL experience PowerShell scripting Apply now or get in touch at emma.gordon@experis.co.uk if you have further questions. More ❯

Group Policy Strong SCCM, Intune, Autopilot, MDT skills App packaging and compatibility testing know-how Clear communicator and problem solver Bonus Points: Microsoft certs (MD-100, MD-102, etc.) ITIL experience PowerShell scripting Apply now or get in touch at emma.gordon@experis.co.uk if you have further questions. More ❯

VPNs). Experience with telecoms platforms, SIP/VoIP, and call routing. Knowledge of VMware/Hyper-V, Intune, and backup solutions. Certifications such as Microsoft, Cisco, CompTIA or ITIL (desirable). Whats on Offer A varied role covering desktop, server, cloud, and telecoms technologies. Professional growth opportunities with exposure to modern IT platforms. Competitive salary, hybrid working, and on More ❯

activity for contract renewals and new opportunities. Skills and Experience Required Active UK Security Clearance Proven experience in Service Delivery Management within secure or regulated environments. Strong understanding of ITIL , managed services, and SLA governance. Excellent stakeholder management and communication skills at all levels. Experience managing third-party suppliers and internal delivery teams. Financial and commercial awareness with experience managing More ❯

basis. You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment. This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need to be a UK Citizen or have Indefinite leave to remain. Duties More ❯

BAU basis.You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment.This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need to be a UK Citizen or have Indefinite leave to remain. Duties: Providing More ❯