16 of 16 ITIL Jobs in Scotland

Power Platform Desirable experience: Experience working with Azure, Microsoft Dynamics, and Power Platform environments Experience managing external penetration testing activities Relevant certifications (e.g. MCSE, ITIL) or equivalent experience This is an excellent opportunity to join a high-profile programme, contributing to secure and resilient service delivery within a complex ...

Microsoft Business Voice. Preferred Qualifications: HND or BSC/Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. ...

Microsoft Business Voice. Preferred Qualifications: HND or BSC/Degree in Computer Science Relevant certifications & accreditation -e.g.CompTIA, Microsoft, Azure Fundamentals would be an advantage. ITIL v4 certification(or willingness to work towards it) Current Driving License and owncar required. ...

domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with ...

best use of available resources and optimise service delivery ensuring two-way communication and understanding of technical issues. The SBU works within an ITIL service management framework. The Candidate The IM & T Principal Engineer should be educated to degree level or equivalent. The post holder should have an appreciation ...

Experience with databases (SQL Server, Oracle) Knowledge of cloud platforms (Azure) Familiarity with SharePoint, Power Platform, or BI tools Understanding of ITSM tools and ITIL processes Experience in manufacturing, industrial, or regulated environments Why Apply? Work in a large-scale, technically complex environment Exposure to a broad range of systems ...

activities, access control, device management, and policy adherence Handling vendor relationships, licensing, renewals and contributing to budgeting and forecasting Manage Jira usage, documentation and ITIL aligned processes, ensuring accuracy, consistency and continuous improvement WHAT YOU WILL BRING TO THE ROLE Previous experience leading and developing a high performing service desk ...

suppliers, and change review groups What you'll bring: • Degree orequivalent experience in IT • Strong experience in software development and lifecycle methodologies • Knowledge of ITIL and change-controlled environments • Solid database and problem-solving skills • Experience leading or mentoring others • Background in manufacturing/logistics (desirable) The Process ...

/Hybrid Salary up to £80,000 You will own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows (ITIL-aligned), leading real-time response to live DDoS attacks and complex network events as they unfold. Day to day, that means performing advanced 1st3rd line ...

Developer - Key Skills: Skilled in RPG Development Degree or equivalent experience in IT Strong experience in software development and life cycle methodologies Knowledge of ITIL and change-controlled environments Solid database and problem-solving skills Experience leading or mentoring others RPG Developer - Hybrid Due to the volume of applications received ...

document management systems Experience working with AMS providers and third‐party vendors Solid understanding of integrations, data quality, and non‐functional requirements Familiarity with ITIL service models and structured delivery governance Nice‐to‐Have: Agile/Scrum or PRINCE2 experience Background in regulated or audit‐heavy environments ...

through to implementation and support Confidence working with stakeholders at all levels, including non-technical audiences Knowledge of system configuration, integrations, or change processes (ITIL awareness is desirable) Benefits we offer: 41 days annual leave, generous pension scheme (17.6%), flexible working and professional development opportunities. Additional information: Salary ...

Support customer maintenance, upgrades, and technical communications. Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks. Work within ITIL processes (Incident, Change, Problem, Service Requests). Document procedures, grow the SOC knowledge base, and share what you learn with the team. Continuously level ...

multi-site network transformation Desirable Cisco certifications (CCNP, CCIE Enterprise Infrastructure, or equivalent) Experience integrating SD-WAN with security platforms and cloud environments ITIL or enterprise governance exposure Automation and infrastructure-as-code exposure ...

reviews. Improve alert quality by reducing noise and false positives. Stakeholder & Delivery Engagement Collaborate with: oSRE/Ops teams oApplication & platform teams oService Management & ITIL functions Translate monitoring requirements into scalable technical solutions. Participate in architecture discussions, audits, and compliance reviews. ________________________________________ Required Skills & Experience Splunk Expertise Strong hands on experience … solving skills. Enterprise & Production Experience Experience working in large scale enterprise environments (Banking/Financial Services preferred) Exposure to incident management, operational resilience, and ITIL processes Comfortable working in regulated and audit driven environments. ________________________________________ Good to Have Splunk Observability (APM, Infrastructure Monitoring) exposure CI/CD integration for Splunk content ...

Regular team and company events As a Support Engineer, your responsibilities will include: Managing and resolving support tickets in line with strict SLAs and ITIL processes Investigating software and hardware issues and providing accurate updates to customers Handling inbound calls and emails to the support team Maintaining and updating documentation … senior team members when required As a Support Engineer, your experience will include: Previous service desk or technical support experience Experience working within ITIL-based environments Supporting customers within agreed SLAs Strong working knowledge of Microsoft Office Ability to troubleshoot software and hardware issues A valid driving licence and access ...