26 to 50 of 61 ITIL Jobs in Scotland

service management frameworks and delivery optimisation. Development experience is advantageous. Desirable Exposure to data integration projects. Familiarity with Azure, AWS, or GCP . Knowledge of enterprise architecture frameworks and ITIL practices. Team & Environment The successful candidate will join a small, agile team of architects and engineers, collaborating closely with service managers, delivery leads, and business stakeholders. The environment is fast More ❯

service management frameworks and delivery optimisation. Development experience is advantageous. Desirable Exposure to data integration projects. Familiarity with Azure, AWS, or GCP . Knowledge of enterprise architecture frameworks and ITIL practices. Team & Environment The successful candidate will join a small, agile team of architects and engineers, collaborating closely with service managers, delivery leads, and business stakeholders. The environment is fast More ❯

service management frameworks and delivery optimisation. Development experience is advantageous. Desirable Exposure to data integration projects. Familiarity with Azure, AWS, or GCP . Knowledge of enterprise architecture frameworks and ITIL practices. Team & Environment The successful candidate will join a small, agile team of architects and engineers, collaborating closely with service managers, delivery leads, and business stakeholders. The environment is fast More ❯

to the business. Strong understanding and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines More ❯

to the business. Strong understanding and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines More ❯

to the business. Strong understanding and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to influence strategic More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to influence strategic More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to influence strategic More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to influence strategic More ❯

issues, and troubleshooting problems Active Directory/Entra ID ( AzureAD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

issues, and troubleshooting problems Active Directory/Entra ID ( AzureAD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

issues, and troubleshooting problems Active Directory/Entra ID ( AzureAD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such More ❯

Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. More ❯

Minimum 2 years in IT infrastructure support Proficiency in one or more: Wintel, Unix, Networking, Security Strong customer focus and analytical skills Ability to produce clear technical documentation Desirable: ITIL v3 or PRINCE2 certification Experience supporting diverse platforms and contributing to strategy No formal interview process - appointments will be made based on CVs. More ❯

Minimum 2 years in IT infrastructure support Proficiency in one or more: Wintel, Unix, Networking, Security Strong customer focus and analytical skills Ability to produce clear technical documentation Desirable: ITIL v3 or PRINCE2 certification Experience supporting diverse platforms and contributing to strategy No formal interview process - appointments will be made based on CVs. More ❯

a proven ability to operate in complex environments. Experience in financial planning and IT asset lifecycle management, particularly for high-volume assets like end-user devices. Working knowledge of ITIL and ERP systems (e.g., Oracle Fusion), especially within procurement and asset management functions. Ability to lead change and influence others, with a track record of motivating teams and improving ITAM More ❯

investigations and resolution. Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. It is essential to be familiar with AWS, and only those with hands-on experience with AWS will be considered. This role has been deemed Outside More ❯

investigations and resolution. Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. It is essential to be familiar with AWS, and only those with hands-on experience with AWS will be considered. This role has been deemed Outside More ❯

investigations and resolution. - Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. If you would like to hear more about this opportunity please get in touch. More ❯

investigations and resolution. - Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. If you would like to hear more about this opportunity please get in touch. More ❯

investigations and resolution. - Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile. If you would like to hear more about this opportunity please get in touch. More ❯

ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management , system health monitoring and a strong understanding of ITIL principles, incident management , and change control . About you Application & System Health Reporting: Monitor application and system health across the landscape (availability, performance, error rates, capacity). Provide regular reporting More ❯

Service Asset & Configuration Management (SACM) Team. You'll lead and inspire them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770-1 and ITIL standards.You'll shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You'll work in conjunction with multiple business … lead a team of Configuration Management (CM) Specialists, as well as Hardware Asset Management HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational … influence budgets and specifically, third party spend to drive a more efficient organisation. Establishing and promoting Configuration Management processes to deliver and enrich CMDB's data interaction with other ITIL processes across TOCS and the wider organisation. Management of SACM control risks and managing audit items effectively. Raising SACM awareness and capability (knowledge, skills and competence) of all colleagues across More ❯

the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service integration principles (SIAM). Ability to bridge business and technical teams, influencing suppliers and stakeholders. Excellent communication, analytical, and problem-solving skills. Qualifications (desirable) ServiceNow … Certified System Administrator (CSA) ITIL Foundation ServiceNow Implementation Specialist certifications More ❯