Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
broughton, central scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
livingston, central scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships More ❯
and resolve issues. Provide support either in-person at site or remotely using remote access tools to gain control of the customers device. Guide new staff through the Technology onboarding activities. Follow process and retain ownership, including communication with the customer, when incidents need to be escalated to 3rd level support. About You Excellent customer service skills Team player with More ❯
or across the portfolio of change. Working closely with our external delivery partner to ensure the programme has clear controls in place to manage outputs and escalations. Managing the onboarding and offboarding of external partner resources and monitoring the resource forecast/actuals to align with the contract and financial budgets. Support and enforce agreed portfolio/programme/project More ❯
including status reporting, change control, issue resolution, and escalation. Build strong working relationships with stakeholders, maintaining transparency on progress, risks, and dependencies. Support procurement and contract activities, including vendor onboarding and service integration. Maintain compliance with regulatory and security standards across all project work. Contribute to continuous improvement in delivery processes and tools. Essential Experience 5+ years' experience in project More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
CMS UK
that are tailored to client or internal use cases, highlighting key features and functionality. Contribute to the production of training resources, including drafting scripts and recording videos for user onboarding, demonstrations, and knowledge sharing. Maintain and update internal support documentation, FAQs, and training materials to ensure ongoing accuracy and relevance. Perform administrative tasks across legal tech platforms, such as user More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills Good technical awareness across CPU More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills Good technical awareness across CPU More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed to a More ❯
systems and captive portals Resolve complex networking issues involving controllers, access points, routers, VLANs, and firewalls Guide partners and customers through setup, configuration, and optimisation of WiFi solution Support onboarding of new customers with product walkthroughs, best practices, and configuration guidance Assist in the development of training materials and contribute to product knowledge bases To be considered, you will have More ❯
quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively to balance client visits across Liverpool, Hull, and More ❯
quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively to balance client visits across Liverpool, Hull, and More ❯
quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively to balance client visits across Liverpool, Hull, and More ❯
Mac and MacOS devices. Essential Skills: General on site troubleshooting of all Apple/Mac/iOS devices Conference room AV troubleshooting Mac and Mac OS troubleshooting Laptop setups Onboarding new hires Making Apple orders Excellent communication and interpersonal skills Ability to work effectively alongside others The above is not exhaustive To discuss the assignment in more detail please forward More ❯
and loyalty. Create tailored account strategies that deliver measurable impact. Present solutions and data-driven insights to clients, supporting informed business decisions. Collaborate with internal teams to ensure seamless onboarding, billing, and reporting. Proactively resolve client issues to protect trust and value. Identify and convert new opportunities to drive growth in your region. About you To thrive as a Key More ❯
Dumbarton, Dunbartonshire, Scotland, United Kingdom
Virgin Media O2
Youll only be working 4 days out of 7 each week. No experience? No problem. Well fully train and support you every step of the way through a detailed onboarding stage when you join. Youll also have a dedicated mentor who will join you on the journey to provide you with ongoing guidance. What Youll Do Youll be the friendly More ❯
satellite software products used by satellite operators, manufacturers, and partners around the world. This hire will be responsible for owning the full customer journey - from pre-sales support through onboarding, ongoing relationship management, technical support, and commercial growth. The role demands a unique mix of customer-centric thinking, technical understanding, and commercial drive. Key Responsibilities: Act as the main post … sales contact for customers, ensuring smooth onboarding and continued success Build strong, long-term relationships with key stakeholders across customer organisations Identify upsell, cross-sell, and renewal opportunities in partnership with sales and product teams Lead and develop the technical support function and support the delivery of customer training Collaborate cross-functionally with product, engineering, and commercial teams to ensure More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
RECRUITMENTiQ
difference in legal technology, this is your moment. The Role As a Training and Implementation Consultant, youll be the essential link between the business and our clients during their onboarding journey. Whether youre guiding brand-new users or helping seasoned firms adopt new features, youll ensure they get the very best from Caseload. Youll work hand-in-hand with our … legal tech trends Required Skills and Experience Experience with legal case management systems (e.g. Denovo, LEAP, Clio, Lawware) Strong understanding of legal workflows and operations Proven experience managing client onboarding or software implementations Excellent communication, presentation, and interpersonal skills Great organisational skills with the ability to juggle multiple projects Business analysis experience (e.g. requirements gathering, UAT, mapping) Strong grasp of … tech environment Benefits Competitive salary of £40,000£45,000, based on experience Hybrid working with flexibility and occasional client site visits Private medical insurance Company pension scheme Full onboarding and mentorship All IT equipment provided A supportive, team-oriented work culture The opportunity to be part of Scotlands most exciting legal tech growth story If youre ready to help More ❯
ensuring best practices and retention for the Trainingportal platform. Their expertise means they are working with clients before they've even joined the business, anticipating challenges and streamlining the onboarding process to fit the unique needs of each client. This leaves the customer service team free to focus on the immediate needs of safety-critical workers as a matter of … to provide tailored support. Background Joined Mintra fresh from college in Aberdeen, where he gained a HND in Computing. He started as the 1st line of support, handling IT, onboarding new customers and resolving challenges. He progressed to Customer Service Manager for six years. By 2023, the customer service team expanded from four to sixteen people and extended hours from More ❯
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being More ❯
You're stepping into time of evolution at Opus 2 where we are moving toward autonomous squads that fully own their outcomes including roadmap, quality, bugs, testing, and reliability. You should bring either experience with transformations like this, or the More ❯
support your finances, wellbeing and family. Working Pattern: Permanent Full Time The role The Service Integration and Management ("SIAM") & Supplier Integration lead is responsible for delivering the integration and onboarding of suppliers to ensure seamless technical service delivery, effective relationship management, and continual service improvement. This role involves overseeing supplier contracts, undertaking technical risk assessment, cost management, evaluating third-party … with suppliers to ensure their services meet contractual obligations and performance standards. This is done to ensure consistent and high-quality service delivery. - Develop Integration Patterns : Implement integration and onboarding patterns for suppliers to ensure consistent "plug n play" onboarding and offboarding. - Continual Service Improvement : Implement and promote continual service improvement initiatives among suppliers. This is done to enhance service More ❯